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nice people. comfortable service .
It had beautiful architecture; beautiful rooms; great service; excellent food; beautiful pool; excellent food. No
Nice hotel with good amenities on the main street. Good service from concierge. No detailed invoice at check out.
Liked the size of room and big tv. Everything was great. There really wasn't anything we didnt like.
The staff is very polite and always with a great smail, very well trained to serve and make you welcome all the time!! Congratulations! I felt like home!
Great location, large room which was quite clean. Great breakfast, delicious and a lot! The pool!! Room rates were great, a real value given the location, room size, pool, etc. Overall, except for the perfumed smell, I would recommend. The entry to the building is very poor. Definitely not a good first impression. The room furnishings are tired. The worst part was the strong, overbearing perfumed 'smell' in the room. I could not sleep because of it.
The location is in the city center near the zocalo and full breakfast buffet that serves dinner at the same time taking it around 9:00 in the morning and very secure indoor parking for our car. The unpleasant smell of drains in the bathroom of our room 357 and that the wifi works well only in the dining room and adjacent sofas.
Nice room, close to Merida's Central Plaza. Neighboring bars play very loud music until 1 am, making it very hard to sleep.
Spacious courtyard and pool area. Most rooms overlook the pool. Excellent breakfast included in our very reasonable price. Location not ideal. It is a bit of a walk to the main tourist area of downtown.
Bad High-Speed Internet, room was extremely humid, beds were not comfortable at all! It was not the best experience.
Visited Merida and stayed at the Inter-Continental, Villa Mercedes. Experience was great! Hotel located in center of town near everything. Staff was outstanding accomodating every request. Room was very confortable and everything met or exceeded expectations. Would highly recommend to anyone wanting to see something other than beaches.
Great Experience the hotel is beautiful, the food is good it has the perfect atmosphere to enjoy a great time in Merida.
A gem! Located about 10 blocks from the Grand Plaza in a cluster of other hotels to include Hyatt, Holiday Inn and Americana. The building was once an old hacienda completly gutted and transformed to a delux property with most congenial stall ready to serve, plus excellent dinning, gift shop, lounge, and pool. The magnificant room with marbel floor, large bathroom and central air conditioning, large-screen TV. A gem.
The hotel maintains a colonial and historical atmosphere with newer amenities.
This is my first trip to Merida in a few years, I was used to the semi-tired hotels in the city, I tried the Intercontinental and was blown away by the service, huge rooms and free wireless internet everywhere including rooms. A must go hotel when in the area.
sitting on the balacoy and watching Merida city life going by and the city lights ice and wash cloth
Great value for the money! Charming, colonial-style hotel. Have come here four times over the past 30+- years and am never disappointed. Would advise booking through booking.com, as its significantly less expensive compared to paying for a room directly when you arrive.
location, close to Zocalo Rooms are not clean and very noisy. We stayed at a room facing the yard first and could hear machine noise. Then we changed to a room facing the street, the cars were extremely noisy. On the website, they claimed they provided continental breakfast, but actually there were only disgusting coffee and some bread in a plastic box in the hotel's yard.
The bathroom is clean and big and has a great bath tube. Breakfast great. The hamaca in the room, very quiet, staff very frendly. No
The hotel and owners couldn't have been nicer. Our room was always clean and quiet with all the comforts of home, and then some (like a hammock). It rained most of our trip and they were kind enough to lend us umbrellas to take with us. The walk to the center of downtown was a little longer than I'd anticipated, but still very doable, if that's even a criticism.