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2.0
I booked a standard sized SUV like a Pathfinder (7 passenger) but was given a 4 passenger much smaller SUV and it was a late pickup so yhere was no one there to complain to. Thrifty gave me $125 in coupons to use for my next rental.Reviewed May 14 2023
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10.0
Trina was Superb!!Reviewed Apr 5 2023
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2.0
When we gpt tpReviewed Apr 2 2023
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2.0
They didn't have any cars available for several hours and so could not honor the reservation.Reviewed Mar 13 2023
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2.0
I prepaid for my rental, we arrived on time and were told upon our arrival that we had a 3 hour wait to get our car. After expressing my outrage for the delay a vehicle was brought to us after a 40 minute wait. This is the second time we had a similar experience with Thrifty at the same location as we rented from them last year. I will never rent from this poorly run location again, or Thrifty in general.Reviewed Mar 6 2023
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4.0
A cleaning charge of $45.00 was added with explanation.Reviewed Feb 18 2023
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2.0
Couldn’t cancel or get a credit for this when I couldn’t make the trip down. Can’t ever book with this again like that. Too many other options with flexibility.Reviewed Jan 31 2023
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8.0
when I went to pick up car at 301 slot, I had no idea where the car was in the lot and the person I asked said he was busy. Eventually, he helped me. Not good customer serviceReviewed Jan 19 2023
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2.0
When I arrived, the line was long. I waited for 2 hours. What’s the point of making reservations then having to wait for 2 hours . They didn’t care whatsoever . THRIFTY IS THE WROST!!Reviewed Jan 3 2023
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4.0
the agent was so rude and so slowReviewed Dec 17 2022
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2.0
No cars available. Told nicely there would be a four hour wait,maybe longer. We took a Lyft.Reviewed Nov 18 2022
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2.0
Couldn’t rent the car. Information wasn’t clear and everyone had to wait 2 hours for cars to be cleaned. Really big inconvenience and was unable to rent the car.Reviewed Jul 29 2022
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