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Thrifty customer reviews

5.9
Fair9,462 verified ratings
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Cons -
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A
2.0 Poor
When I booked this car rental through Kayak, the listing gave me a set price that included unlimited miles, multiple drivers, and my insurance. After waiting nearly two hours in line at the Thrifty counter in Denver, I was told that the listing was incorrect and that I owed twice as much as I'd already paid -- and that if I wanted multiple drivers, it'd cost me much more. I really don't like being lied to, and both Kayak and Thrifty lied to me and gave me terrible service. I'll never use either company again.
A
2.0 Poor
Didn’t have my car. Made it seems as if it was my fault.
M
2.0 Poor
Did not have car available despite reservation
A
2.0 Poor
The first car's carplay didn't work so they moved me to another one. That carplay also didn't work and the car was filthy on the outside and had scratches and dings everywhere. Upon returning the car they charged me for a ding in the bumper that was there when I picked it up which I have photos of
S
10.0 Wonderful
Although there was a slight delay due to the holiday weekend, pick up was easy. The car was somewhat new and clean. I would highly recommend Thrifty car rental.
M
10.0 Wonderful
The Lady we dealt with in Broome was absolutely lovely and great service manner we hired a 12 seater van for our wedding to make it easier for everyone to get around. The van was very clean and good to drive
A
6.0 Okay
No car pick up at airport , I had to take a train to bari center to pick up the car. Also i wanted to return one day later, impossible to get someone on the phone, and impossible to modify the rental online…. So basically, no one answers, and online website doesn’t work to modify ????
A
2.0 Poor
Hello Thrifty Customer Care, I’m writing to dispute several charges on my recent rental (Vehicle: SIRENCOREGXFW1S, Contract 01621/1279470). Total charged: $537.01 for 2 days at $69.99/day + a $30/day upgrade. Based on the receipt, here’s what I’m contesting: Inter-City Fee – $100.00 The car was picked up at IAH (Houston Intercontinental) on 08/28 and returned to HOU (Hobby) on 08/30. This was within the same metro area and was driven only 239 miles. I was not clearly informed that returning to a different Houston airport would trigger a $100 fee, nor was an alternative offered at pickup. Given the short distance, same-city return, and minimal mileage, I’m requesting a full waiver of this fee as a goodwill/clarity issue. Fuel Purchase Option (FPO) – $36.86 The vehicle left at 97% fuel and was returned at 97% fuel. With the tank returned nearly identical and only 239 miles driven, there was no need for a prepaid fuel purchase. If FPO was added, it was not clearly explained that it’s non-refundable when returning at the same level. Please remove/refund this charge. Concession Fee Recovery 11.11% – $33.33 and VLC/CFC/BUS – $22.81 Please provide the exact base amount used to calculate the 11.11% and a written explanation of each surcharge. The tax base of $466.96 also appears inflated relative to the rental/upgrade subtotal and add-ons. I’m requesting a line-by-line tax/surcharge calculation. LDW – $73.98 (2 × $36.99/day) If LDW was required to obtain the quoted rate, please confirm. Otherwise, note that the overall pricing appears to have increased significantly beyond the expected 2-day rental + upgrade. If LDW was not clearly optional or was auto-selected, I request a courtesy adjustment. To be reasonable, the total should reflect: Base + Upgrade (2 days): $199.98 LDW (if retained): $73.98 Removal of Inter-City Fee ($100) and FPO ($36.86) Corrected surcharges/taxes calculated on the proper taxable base . Please review and issue a refund/adjusted invoice, or provide a detailed written breakdown justifying each contested amount. I appreciate your prompt help—I’m happy to discuss by phone as well.
T
4.0 Mediocre
Being charged for gas after I filled it up 2miles away and they still added 1gal at $11 is ridiculous.
A
10.0 Wonderful
The insurance through Kayak doesn't include comprehensive coverage. Next time, might have to look ot see what other options are available.

Thrifty car rental prices in the United States

Discover the best prices for you by selecting your travel dates on KAYAK.
Chevrolet Spark car
Chevrolet Spark
or similar Small
2
2
4-5
$21/day
Ford Focus car
Ford Focus
or similar Small
4
2
4-5
$21/day
Mazda Mazda3 car
Mazda Mazda3
or similar Medium
5
3
4-5
$22/day
Chevrolet Cruze car
Chevrolet Cruze
or similar Medium
5
3
4-5
$21/day
Chevrolet Malibu car
Chevrolet Malibu
or similar Large
5
2
4-5
$24/day
Chrysler Pacifica car
Chrysler Pacifica
or similar Van
5
5
4-5
$45/day
Nissan Pathfinder car
Nissan Pathfinder
or similar SUV
5
2
4-5
$29/day
Nissan Maxima car
Nissan Maxima
or similar Luxury
5
5
4-5
$31/day
Class Full-size Van car
Class Full-size Van
or similar Van
5
2
4-5
$42/day
Chrysler 300 car
Chrysler 300
or similar Luxury
5
5
4-5
$32/day
RAM Pickup car
RAM Pickup
or similar Pickup truck
5
2
2/4
$34/day
Chevrolet Suburban car
Chevrolet Suburban
or similar SUV
5
5
4-5
$57/day
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$17/day
Nissan Kicks car
Nissan Kicks
or similar SUV
4
2
4-5
$22/day
Chevrolet Equinox car
Chevrolet Equinox
or similar SUV
5
3
4-5
$24/day
Toyota RAV4 car
Toyota RAV4
or similar SUV
5
3
4-5
$30/day
Jeep Wrangler Unlimited car
Jeep Wrangler Unlimited
or similar SUV
5
2
2/4
$33/day
Best rates found by KAYAK users in the past 48 hours.

Where can I find Thrifty car rentals?

Address

10100 International Drive

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+1 877 283 0898

Address

1 Airport Blvd

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 877 283 0898

Address

4270 Aloma Avenue, Ste 174

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 407 205 0297

Address

139 South Orange Avenue

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 407 362 6086

Address

3575 Vineland Road

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 407 849 3002

Address

6001 Destination Parkway

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 321 332 2836

Address

9900 S Orange Blossom Trl

Hours

Address

7499 S Augusta National Dr.

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 407 251 4640

Address

5555 Hazeltine National Drive

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+1 877 283 0898

Address

7400 International Drive

Hours

Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 877 283 0898

Good to know

Most popular city

Most popular car type

Average price

Good deal

San Francisco
Full-size
$73/day
$30/day

Top tips for renting a car from Thrifty

  • 25% of our users found rental cars from Thrifty for $61 or less
  • Book your rental car from Thrifty at least 6 weeks before your trip in order to get a below-average price.
  • Economy rental cars from Thrifty are around 21% cheaper than other car types, on average.

FAQs about renting a car from Thrifty

  • How much does it cost to rent a car from Thrifty?

    On average a rental car from Thrifty costs $70 per day.

  • What is the most popular rental car from Thrifty?

  • How many car rental locations does Thrifty have?

    Thrifty has 3,210 rental locations worldwide. Take a look at our Thrifty rental location map to find the best rental cars near you.

  • Which countries does Thrifty have rental car locations in?

    Albania, Algeria, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belgium, Belize, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Fiji, Finland, France, French Guiana, French Polynesia, Georgia, Germany, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kosovo, Kuwait, Laos, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Martinique, Mauritius, Mexico, Morocco, Namibia, Netherlands, New Zealand, Nicaragua, Northern Mariana Islands, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vatican City and Western Sahara

  • How much does it cost to rent a car from Thrifty for a week?

    On average a rental car from Thrifty costs $491 per week ($70 per day).

  • How much does it cost to rent a car from Thrifty long term for a month?

    On average a rental car from Thrifty costs $2,106 per month ($70 per day).

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