Quiet, friendly, clean.
Friendly staff remembers you from previous stays, and will seek to mold your stay to your needs.
The hotel and the staff were very friendly. They spoke english and made us feel right at home. I would recommend this hotel to everyone.
After taking a holiday across Europe once more, still the best hotel we have stayed in.
Friendly staff, spoke good English, excellent food, reasonably priced.
Easy to find, parking on site, freindly staff, really good breakfast
The room was big and had a balcony. Close to downtown. The information that we asked for an extra bed was not recongnized by the hotel. The information flow from the reservation should be checked. The lack of an elevator may be a problem.
Lokation is very nice, from mainstation easy to access with Tram. Wireless Lan can be used only rooms face to the mainstreet (= something noisy) and breakfast room.
Breakfast was good. Location was excellent. Small unlit step going into reception. My wife tripped and broke her hand because of that step. No hotel staff on site at that time (21:00).
We liked the location and the family that ran the hotel were nice. Walking distance to most things. Quiet and nice place.
Convenient for the city and its sights. Good free parking at the rear of the hotel. We arrived at 1630 and there was nobody there, only a otice to go to a cafe 50 meters down the road where we got the room key.
space, style, location, breakfast spa was not functional
spaciousness of hotel, calm and relaxing atmosphere, wonderful breakfast!
the location was not central but great with wonderful views. the staff were very friendly and helpful with tourist information.
5-star hotel but still friendly and relaxed, great restaurant and bar
Breakfast was excellent. Dinner was not cheap, but quite good. Nice decoration and good location. Not very easy to find.
comfortable bed, excellent service
Exellent brekfast, the best we have ever had ! Fantastic dinner, very serviceminded and plesent staff. A very nice hotell, with alot of confort, space, lighten and with a very good site in the city. The lift capacitiy should be better.
great location; superb facilities
very attentive staff who handled every request efficiently and in friendly manner.
The room was exactly as described. The breakfast, while not included in our room rate, was excellent. We had requested a children's bed and it was waiting in the room for us with a small activity book for our daughter and some children's toiletries. Finally, we were in Erfurt during some unseasonably warm weather, so we were very pleased that the hotel had air conditioning!
Excellent hotel. The food was good and the beer was exceptional. The bed was hard.
The restaurant (Brauerei) is very nice, close to hotel, fresh beer and good Thuringen foods. The window curtain is not enough to shut the light comes in. There are several lighting outside of hotel and couldn't sleep well due to not dark in room.
The rooms are larger than expected. Expected to not have English understood since we were staying in Eastern par4t of Germany and this is the norm. We were in Germany so we expect german to be spoken. I was supprised to find staff that understood and spoke some English.
Nice and big rooms. Good for familly visitors. Acceptable breakfast. A division of the old East German residental block turned to a hotel. May be interesting for German tourists but not for foreigners. Far away from city center. Parking space is quite limited. Staff can not speak English.
Friendly staff. The Hotel was no more and no less than expected, although finding a lift with stops only every three floors (3rd, 6th and 9th, on a 10-floor building) was a stark reminder of the German Democratic Republic...
You really get the feeling to be back in DDR times, the hotel is situated in an old DDR appartment building.
We arrived very late in the evening when probably we could not find any restaurant open in the city. They served us a very nice lunch at that late hour. Excellent quality food and service.
Staff seemed freindly, although I couldn't understand them as they did not speak english and I did not speak german. The room was comfortable. Would have been nice to have tea making facilities in the room. The information pack in the hotel room was only written in german so I was unaware of their full facilities. Just having one english speaking member of staff on each shift would be very useful.
The Staff were very helpful in advising us places of interest and using the trams, which were very accessable to get us into town. No complaints
Room was very upscale for the money. Commercial center across the road. Strange construction of the building - elevator only goes to floors 3,6 and 9 - any floor in between is approached by foot. Not recommended for people with heavy baggage, elderly or disabled. Receptionist didn't speak English. Parking spaces were not marked clearly. Poor lighting in single room.
The staff were friendly and competent and the hotel was clean and welcoming in furnishing. A hotel without airconditioning on a hot summer week is not really nice when trying to sleep. I was "lucky" enough to have two windows', but of course one didn't open, so I couldn't even get a breeze developed through the room. Regardless the heat wasn't to bad, but it did make falling asleep difficult.
Very comfortable and attractive rooms, friendly staff and perfect location at very reasonable price. N/A
Location is great and the ambiance also No internet access in the room, and no coffee machine for expresso in the breakfast.
The location was fantastic: right on the centre of Weimar within walking distance of all the major tourist spots. The reception staff were very helpful and pleasant and my single room on the 3rd floor was lovely and very comfortable: it felt like home with the advantages of a hotel. The whole hotel was spotlessly clean and tastefully furnished. The buffet breakfast was very good indeed with a wide choice of food in an airy and light-filled modern room in the back extension. The car park was most convenient and the hotel easy to find. No there was not. E=We had a very pleasant stay and on the day of departure were able to leave our luggage in the luggage room until 4 pm.
Closeness to the center of the old town of Weimar, friendliness of staff,and practicality of a well-equipped kitchenette.
nice traditional hotel in excellent location with free parking a second pillow would have been more comfortable
Breakfast was included, parking was free and at the hotel (not off site), very good location A printed, color city map would be better to give the guests rather than a xerox copy which was harder to read.
Central location, friendly reception by staff, abundant choice of breakfast
location, charm of hotel, great breakfast I wish a family room had been available
It was close to the city centre and had free, secure parking No one helped us (3 guests) with the luggage on arrival or departrure
It is located in a really quiet and nice place. The staf is kind, the breakfast is more than enough. There is a nice garden to enjoy a beer. The room is a bit small. There was not even a piece of soap.
The location was wonderful and quiet, only 12 minutes out from the train station by bus. Staff was very nice although little english. restaurant food great. nice patio for afternoon/evening beer breakfast changed everyday. Bring your own shower soap :)
Did not sleep in the hotel itself, but in a nearby appartment that the hotel also offers. Very nice and clean house, food offered in the hotel very good, service very good. No cooking facilities in the house, but magnetron and coffee machine are present.
Recommend to prepare English. The staff should have minimum English skill.
Location is very good. Closed do the main road and can be found very easy. All bedrooms are on the backside and therefore it is very quiet inside even with open windows. Breakfast is good. Free parking. Connection to the free Wi-Fi internet requires complicated authorization process in German. Even you succeed the signal is low and connection is not stable.
Free Parking and nice breakfast No English speaking staff
Nice, clean and quiet room The staff doesn´t speak English. It was really difficult to find the hotel if you arrives fomr Weimar.
Rooms very quiet even if the hotel is located on a main road because bedrooms are on the backside. Breakfast good. Internet on a local PC not free but with a fee of 50 Eurocent per quarter of hour.
The hotel is only 5 minites from the centre of Weimar. A fair relation between price/quality
convenient location, big room, clean no complaints
location and facilities
The staff took notice of our specific requirements and accommodated us accordingly. We had stayed at the hotel on several previous occasions and each time the breakfast was included. This time breakfast charge was in addition to the room cost. Hence it no longer was Bed & Breakfast accommodation.
Separate bedroom for the kids was unexpected but very welcome and the bathroom was huge (surprisingly only a shower handset over the bath though?). Right in the centre of the town with free parking in the street for guests. Initially we were given a three person room, but when pointed out to staff we were quickly given a new room.
The atmosphere in the hotel was very nice and the overall cleanliness was impressive! I would not stay in this hotel if the outside temperature was higher than 28 degrees due to lack of AC.
Clean, nice hotel in city centre. Staff that helped us to check-in was really attentive. Good breakfast. That I personally disliked was that when we arrived 8.50 p.m., one of our rooms was already canceled (in booking. com check-in time is till 9 p.m.).
Very good telephone service and advice. Its too far from the food area the breakfat room, it must be at least 30 metres.
very friendly and helpful - good food Nothing of note - just don't go to the Golden Sun opposite by mistake!
The apartments were good for a family. It was nice to have a kitchen. It was a simple not fancy hotel but it worked well for our family and our budget and it was clean.
very kind and helpful staff, very clean hotel, nice breakfast, nicely furnished room we got a small room with a small bathroom but comfortable
Excellent breakfast that was included. Hotel manager was very nice and helpful. The restaurant staff was horrible. We arrived and wanted to eat there for dinner. The waitress was terrible and the food even worse. However the manager comped the meal which was very nice of her.
Atmosphere Food at the resaurant
The Hotel Am Kaisersaal is well situated in the city for seeing all the historical sites, shopping, eating, relaxing, and near public transportation. I'd go back in a heart-beat.
The hotel was central to the sights in Erfurt, the on-site car parking facility was excellent and a must in town which has such complex oneway traffic systems and pedestrian streets.
The room was very nice and very spacious. The towel warmer was a nice touch. Everything was extremely clean. A frig would have been a nice addition.
Very good and warm served from the restaurant waiter during dinner, check in and check out services. We need to move out baggeges to our room... it may be too heavy for the ladies.
Nice and clean room, good breakfast
The room was quiet, comfortable, clean with an excellent shower room. The area is peaceful with a walk by the river nearby and a pleasant beergarden within 100 metres.
I visited Erfurt I would recommend to this hotel. It was fine!
staff did not speak english
Breakfast was great. It seemed a little disorganised
nice old style house with a beautiful wooden staircase. Good breakfast. Free internet connection
The helpfulness and efficiency of the staff and the centrallocation in Arnstadt.
this was my second stay at the hotel, it is very good and only 100 mts from the train station
View the surrounding area The window frames could do with replacing or painting
Hotel was comfortable and the staff were efficient and friendly. A good value hotel in a very convenient location in Arnstadt.
Excellent staff, comfortable room, good food at a reasonable price, generous breakfast. Very good value for money. No
this was an excellent hotel, the staff were very welcoming and made me feel at home. the breakfast was excellent and included in the price, an evening meal could be purchased in the resturant these were very good and value for money. the hotel is across the road from the train station this is very good for traveling. there was nothing i could fault about the hotel
Manager and staff extremely hgelpfull. Its proximity to the station was particularly appreciated, because of age.
Very friendly and helpful staff. Spacious room. Recent, quality, bathroom upgrade in my room. Free WiFi internet in room. Great location for railway station (immediately opposite). Low price compared with other parts of Germany. Additional car park at back of hotel. No elevator. Room did not lock without use of key.
Friendly staff. Spacious room.
The breakfast buffet was amazing, including help-yourself sekt and a waffle-iron to make waffles, as well as everything else you would expect in abundance. The room was comfortable and the staff were friendly. We had a quiet room looking into the courtyard as requested. We would happily stay there again.
on site parking very near heart of the old town. good english speaking restaurant doing local food next door.
Clean and spacious rooms, nice abundant breakfast, receptionists kind and helpful.
Very helpful personnel, interesting surroundings, close to the shops and the Center of the City. Pleasant rooms. Calm and quiet.
Convenience to old section of Dresden, excellent breakfast room, pleasant ambience.
Front person were all excellent. It is a little bit difficult to find a perking lot.
Very good service breakfast very good
I really appreciated their flexible services when my child was ill suddenly.
Excellent location, friendly staff with great sense of humour, very versatile breakfast.
Friendly and helpful staff
Location is excellent for visiting Weimar and surrouning areas with all bus services within three minutes walk. A quiet and comfortable hotel with good breakfast.
Pretty much everything, really! No
best location for sightseeing in center of city. clean and comfortable room. Very good buffe for breakfast!
location in downtown 1) I booked non smoking room but was not respected. We were placed to room for smokers with awful smell. 2) I would expect room is fitted with a small bar frig at such a hotel
Location, price/quality, breakfast, staff
Room and service. No have wireless internet and cooling fan (in Summer)
Great location, good value for the price. Parking rather far.
Excellent location, friendly service, comfortable rooms.
Decent rooms, very central location - right in the middle of the altstadt, good breakfast. Rooms were spotless clean.
the cleaning stuff do not put all neseccary stuff for taking shower (e.p. shower cap) in the bathroom everyday
Swiming pool is nice
Very comfortable, spacious room overlooking the park. Good sound-proofing. Nice extra-long beds were wonderful. Fine, English-speaking staff. Very good buffet breakfast at reasonable price. Excellent reasonably-priced parking lot.
The first room assigned to us had a smelly bathroom. The ac did not work in the 2nd room and the hotel was not able to repair the ac during our stay. The hotel did not inform us about the progress and did assign us to a room with a working ac.
I was positive about nothing at all, this was far below the average Hilton quality! 1. The Hotel was too far from the center. The brochure and website stated that is was only a couple of minutes walking from the center. As a matter of fact it was far more than 20 minutes. 2. The room was very dull and old fashioned. Far below the normal level of a Hilton Hotel. 3. This was the only hotel in out trip though Germany that had no free Internet access.
Quiet room, good bathroom products, very polite staff, walking distance from the city center breakfast very expensive, but that is the case in all hotels now...
The personel was very friendly and helpful. Well done!
Good location in Weimar. 4 star. Decent sized clean room.
The SPA Reception staff not friendly (on the cold note of typical German). Too few staff spoke English, despite their young age.
All my additional requests were fulfilled, staff was very polite and ready to help, room was tidy.