Cons (-) There was an overbooking of king beds but I was giving the king executive room and it was probably the nicest hotel room I’ve stayed in.
3 stars
Courtyard by Marriott Troy
Photos of Courtyard by Marriott Troy
Overview
The Courtyard is the premier hotel in Troy offering unparalleled service and amenities, making our hotel the perfect choice when traveling for business or leisure. Located just down the road from Troy University and the Pioneer Museum of Alabama, your next visit will be memorable. Be sure to visit the Troy Sportsplex, Butter and Egg Adventures, and the Pike County Cultural Center. Business travelers can enjoy the free in-room Wi-Fi, business center, and can take advantage of our Boardroom. We are conveniently located off of Alabama State Route 10, making Kimber, Lockheed Martin, and Wiley Sanders easily accessible. Stay healthy on the road by taking advantage of our 24-hour fitness center and outdoor pool. Guests can jump start the day with breakfast at The Bistro, proudly serving Starbuck’s Coffee®. Finish the day off with some fine fare and libations in The Bistro. Don’t forget to bring your four-legged friend to our pet-friendly hotel when you visit the Troy area.
Latest deals for Courtyard by Marriott Troy
Amenities at Courtyard by Marriott Troy
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- No smoking
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Adapted bath
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Minibar
- Refrigerator
- Coffee machine
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Parking and transportation
- Parking
- Private parking
Laundry
- Laundry service
- Iron and ironing board
General
- Telephone
- Sofa
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Bedroom
- Alarm clock
Workspace
- Desk
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Courtyard by Marriott Troy
6.7
Okay
372 verified ratings
Wonderful
165
Very good
43
Good
51
Okay
24
Fair
35
Mediocre
15
Poor
39
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, which is convenient for family visits and nearby restaurants. However, many expressed dissatisfaction with the service, citing issues such as double charging, unprofessional management, and poor maintenance. Cleanliness was also a concern, with reports of dirty pools and unkempt bathrooms. Overall, while the location is a strong point, improvements in service and cleanliness are needed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.5 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have highlighted the great location, very helpful and friendly staff, and the clean and comfortable beds as some of the best features of the hotel.
Is parking available at the hotel?
Yes, the hotel offers private parking for guests.
What can I expect from the food quality at the hotel?
Guests have mentioned that the restaurant offers great food, but some have expressed concerns about the limited breakfast options and high prices in the bar.
How is the cleanliness of the hotel?
While many guests have praised the cleanliness of the hotel, some have mentioned issues with room cleanliness, such as mold in the bathroom and dirty sheets.
When is the best time to visit the hotel?
The high season is in October, and guests have noted that the hotel is conveniently located for those visiting Troy University, making it a great choice for visitors to the area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Updated Decor
Several guests appreciated the modern decor and comfortable amenities in the rooms, making it a good choice for a pleasant stay.
Consider Room Selection for Quietness
Some guests mentioned that the hotel is quiet, making it a suitable choice for those seeking a peaceful environment.
Check Room Amenities
Guests recommended checking the room amenities beforehand, as some experienced issues with broken or missing items such as coffee pots and bedside table lamps.
Verify Breakfast Options
It is advisable to clarify the breakfast options, as some guests were surprised to find that breakfast was not complimentary and had limited healthy choices.
Be Mindful of Cleanliness
Several guests noted issues with cleanliness, including dusty rooms, dirty bedding, and bathrooms in need of repair. It may be helpful to check recent reviews for updates on the hotel's cleanliness standards.
Inquire About Pet-Friendly Facilities
If traveling with pets, it's recommended to inquire about the pet-friendly facilities and any associated fees to ensure a smooth experience.
Consider Nearby Dining Options
Given some negative feedback about the on-site restaurant, guests may want to explore nearby dining options for greater variety and value.
Confirm Wi-Fi Reliability
Some guests experienced issues with the hotel's Wi-Fi, so it may be beneficial to confirm the reliability of the internet connection, especially for business or leisure needs.
Check Pool Maintenance
If planning to use the outdoor pool, it's advisable to inquire about its maintenance status, as some guests reported concerns about cleanliness and maintenance.
Inquire About Elevator Functionality
Guests may want to inquire about the functionality of the elevators, especially if accessibility is a priority, as some guests encountered issues with elevator operation.
Location
115 Troy Plaza Loop, Troy, AL 36081
What's nearby
- Troy University1.1 mi
- Movie Gallery Veterans Stadium1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Troy
Low season | February |
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High season | September |
Average price (weeknight) | $126 |
Average price (weekend night) | $145 |
When to book a room at Courtyard by Marriott Troy
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott Troy
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Value for money | 6.3 |
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Distance to city center | 2.0 mi |