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Beautiful environment very pleasant staff clean hotel with good facilities The carpet throughout is old fashioned executive room had some damp wallpaper mosquitos heating too high in the restaurant
Location and setting, rooms very comfortable, good bathrooms Food overpriced, overcomplicated, and poorly concieved.
The location was convenient and initial facilities looked to be promising on your website. Extensive renovations not mentioned on any of their sites. Allocation of a non-smoking room which had been smoked within. Bottles contained within the mini bar which had been tampered with and their contents replaced with water. Wellness facilities not fully operative, which when mentioned to the staff the response was that they would be addressed on Monday. Generally the decor was tardy and the staff not overly helpful. I was extremely disappointed as to the overall experience.
Only stayed one night. Lovely surroundings and views, excellent breakfast and quick and easy departure procedures. Grade this excellent and good value for money.
Wonderful location ovelooking the mill pond with a fountain. Breakfast is excellent, especially when taken on the terrace. The approach to the hotel, across the railway area is a bit daunting, don't let it put you off.
the beds, the most comfortable beds I have experienced in recent years. It compared favourably with the Sheriton in Boston which is noted for its comfortable beds; breakfast, location, tranquility,distance from Venlo pets, particularly a dog dribbling and sneezing, although there was not much smoking in public places, I could smell it. Ireland is smoke free, I'm used to the clean atmosphere
Ok hotel in nice park. Very quiet and relaxing area. Good breakfast and services. Hotel has seen it's best days. This used to be a fine hotel, but that was long time ago.
The location and pricing are outstanding. Two beds pushed together don't count as a double bed.
Nature around Hotel is really nice. In general Hotel is really good value for money. If you like hotel out of city, in park, with possibilities for walking and bike riding - it's perfect place. Restaurant i think need to be fixed. Breakfast was cute and nice, but for dinner we move out for city restaurants, because local one did not impress us.
location,breakfast,and fruitsorbet-fresh.fresh fruits-delicious,we will come back to eat dinner one night,good size pool
When we informed Reception that there was a plug missing from our hand basin, a replacement was provided the next morning. All staff were very pleasant and helpful. We were glad to be on the ground floor as some of our party had physical limitations. No
Good standard of comfort, friendly staff and excellent restaurant
Given the price that I paid, I was surprised to find I was staying at such an "upmarket" hotel. The hotel restaraunt was very expensive with no low-cost choices. I would reccommend researching the area on Google maps for alternative eating options. It seemed to me that the TV would cost €22 to use - so you may want to double-check that before using it.
The hotel is professional organised for peoples on business trip. Price/value rate is excellent. (I enjoyed an official published summer discount) Yes. At the reservation was blocked 25 EUR on my account, 10 days before arrival and 8 days before official accepted possibility of cancellation. Nobody was informed about this fact in the crew at arrivel. After arrival was blocked an other 50 EUR. The cancellation of both blocked amount was not automatically, I must ask an additional arrangement. After this affair I never will select Van der Valk Hotel.
The room facilities, quietness, location and breakfast
Friendly staff en good stay in the hotel. Restaurant food is ok, food is served really quickly which is an advantage. Checking in and out took quite long, this can be improved.
Good service at reception, non smoking rooms, clean, resenoble prices
We liked the professional and friendly service of the reception, restaurant and bar staff, the decor of the hotel and the room, and the access to the internet.
The hotel was easy to find,once there it was so nice to be greeted in such a friendly manner.We found only a pleasant and helpfull attitude at the hotel and once again thankyou for a brilliant start to our holiday
Very friendly staff.
flexible in terms of open for registration and seen as a value for money overnight stay on a long trip. It did not have any decafienated coffee which is now universally available
Overnight stay as we were travelling to Germany and it was handy for the autobahn. Excellent value and in a quiet (business) area with car park. The restaurant did a good meal. Would definitely use again worth the bit extra over Etap of which there were none in the area. We were up two flights of stairs, not a problem for us, but worth noting for the infirm. We skipped breakfast as it was expensive.
friendly, clean, good breakfast double bed had only one large mattress so problems with "roll together " in bed.
We arrived late, but the staff made us welcome, and made us a lovely meal. Thank you The electric sockets for my hair stylers were under the shelving, and when you are disabled getting on your knees to plug in was not easy.
I asked for a hotel with parking and that is what I got.The hotel had a good sized car-park overlooked by the reception/restaurant/bar area and by the accomodation block.The hotel staff were very friendly and helpful. The hotel was on the edge of the town and an industrial area; but there were bus stops just outside of the hotel, with a good regular ( every 30 mins ) service into the town.
location, comfort and helpfulness of the staff
Very clean room and helpful staff
Pleasing environment. Nice clean hotel, helpful staff, comfortable rooms. I would bbroadly recommend this hotel.
The bread tasted a bit old (breakfast saturday & sunday) we also mentioned that at the hotel.
The staff, facilities, food were excellent, and its in a lovely peaceful location
Good Value ,food excellent .
Everything - although the quality of this place suits a slightly more interesting location. Even so, we would certainly come back again. [Additionally I will add that this hotel is also suitable for Business conferences etc, although we were not there for that reason.]
Staff very friendly The only two problems we had were, we booked a table for dinner and when we arrived there was no reservation and only one bath towel in the room had to ask for another.
The exterior condition of the hotel, staff services and friendliness, room comfort were all excellent. The hotel tries hard to provide a great experience and it shows. High ratings for the restaurant as well Everything was fine
Good Food,Hotel in excellent condition. Unable to turn heating down,breakfast didnt start early enought.
Fantastic location, very quiet, beautiful scenery, helpful staff Food very expensive, no tea and coffee making facilities in the room
receptionist very helpful Bar service very slow. Sauna not working
Please write at least 15 words
great location in town very helpful staff comfortable bed breakfast basic but ok
In the center of town, each floor a different theme, basic but good
Everything pretty average. Staff friendly and helpful. Very confusing finding way round. Floor 2 rooms were floor 1 on lift and breakfast room in basement and only accessable by lift. Place lacks character ,very functional, felt more like a university dormitorythan a hotel
Clean, comfortable, convenient
Town centre location was excellent, easy access to Germany were 2 main factors for choosing the hotel. Helpful & freindly reception staff was a great bonus. Only 1 large towel & 1 hand towel for 2 people staying in a double room & no tea/ coffee making facilities
Good staff, location. We left hotel at 5 a.m. and night portier prepare breakfast at this time. Thanks Poor decoration, very poor
The big wall window facing the courtyard
ExcelHotel in ideal situation, everything within short walking distance.
location,helpful stafff,close proximity of station, parking arrangements
Very convenient for the station and town centre (overnight stop on the way from Harwich to Switzerland by train).
The friendliness and helpfulness of the staff No concerns
nothing , the hotel has no activities at all and the entrance to the family room through the resturance is completly wrong no frige , has small tv with no privicy in the room with garage view.
Within 100 mtrs of the railway station A little bit old fashioned.
very nice hotel,good location,nice clean rooms.
Down to earth staff! The rooms at a bit dated, but very good value
Comfortable beds and a good breakfast. The room was poorly laid out with a ridiculously small wardrobe/hanging space. Breakfast didn't include enough fruit.
Quiet, conveniently located and well priced Unsafe plug in bathroom
Friendly, helpful staff, great breakfast with, among other choices, scrambled eggs and crispy bacon.
I have food allergies & the staff ehlped me out(very-sweet). Thank you so much. Nope , everyone was so nice.
Comfortable beds, should have had tea, coffee and ironing facilities in room. Evening food a little pricey. Ok for a business trip stay..not for holiday stop. No facility for heavy luggage, we had a our 1 year old with us and lots to take to the room with no help from annyone..had to borrow a food trolly and make 2 trips. Coming from the UK expected a large double bed, but had two singles..
Good hotel at low price
Easy to book, nice hotel, fantastic staff (Eric Gorman really mad us enjoy ourself) Our room looked a little tired and shabby (but was very clean), water poured out of shower
The staff and accommodation was just very very good, we were very well looked after, even though we missed breakfast they just charged slightly more for all us to have brunch. Which was first class. Will stay there again for sure. Just one point the charge on the room was taken from the credit card, even though the booking was based on paying on departure.
Nice location Too noisy - loud music, party somewhere
I enjoyed my stay in the Hotel Asteria and wouldn't hesitate to return there. The staff were efficient, friendly and very helpful and spoke excellent English. The location was excellent and the hotel itself was nice and modern and set in beautiful grounds with plenty parking space. The restuarant was very good but expensive for us Brits at the moment with the week pound. Although not many hot items to choose from in the breakfast buffet i.e. boiled eggs, scrambled egg and streaky bacon(where is the lovely Dutch back bacon!) there was fresh rolls, toast, cold meats, cheese, cereals, etc. everything you would find in a "Continental" breakfast. Two small things (1) the towels were too small and (2) No tea and coffee facilities in the rooms.
The room is very small for two, also everything is very old... Breakfast should be improved! So I think it is quite expensive without any comfort!
All you needed, in a basic package. Had to pay for WiFi. Also, there was a door somewhere which, when it banged, shook the whole room, including the floor!
Good location, very nice personnel, quite quiet, good place to take excursion thrue picturesque ald town.
Unique hotel in historic "Chateaux". Interesting art throughout the hotel.
The hotel was amazing....very clean, very well kept...the breakfast was extensive and all of the staff were extremely friendly and helpful. Not a thing.
Wonderful location. Excellent room with Coffee/Tea making facility. Woodland walk adjacent to hotel. Friendly and informative staff. My upgrade to a superior room with no extra charge. No aircon in the newer rooms.
Good manners of staff and quality of food and wine.
weary nice hotel that whent beond my expetations no
Loved the atmosphere/building and staff very attentive
Friendly, very relaxing, cosy and good value for money. Not really
Personnel is very friendly and extremely helpful. The hotel has excellent atmosphere. Rooms are large, clean and very comfortable, so is the bathroom. Restaurant serves very good dinner and has a fresh and crispy breakfast. One gets real value for money here, price / quality ratio is excellent. Would recommend anyone who has to spend a night in this area to stay in this hotel !
Everything apart from our inconsiderate neighbours at 3 in the morning. The room was fantastic, the food was delicious and the staff were great. I have stayed in may high class hotels and this rates as one of the best. We would definately stay again, hopefully when there is not a conference on!! Book a suite, the rooms are superb Just our neighbours in the suite next door
Very nice staff, lovely old building and even the booked comfort room was large room. No public internet acess if you do not have your own laptop.
The rooms were very spacious, with separate toilet and bathroom. Staff was friendly. Diner was great.
Very freindly and helpful staff. Nice location in the square with tables in the square. Just need a handle on the shower doo in room 1
The rooms were very clean and the staff were very friendly and helpful.
Quiet, convenient location, excellent breakfast, good decor, comfortable room. staff helpful. smoking in public areas unpleasant.
Reception accommodated our late arrival, after their 11 pm closing. There is a church clock tower that chimes every half hour and then rings 100 plus times early in the morning. Very disruptive when we are not use to such a noise. Did not sleep well at this hotel. Would recommend the hotel for excellent location to the shopping and restaurants and friendly reception service, but not if you want a restful, quiet sleep (due to the church clock).
Friendlyness of the staff The church tower next to the hotel was loud
Clean and comfortable and close to ammanities
Thank`s for staf very frendly
They gave me a bottle of water when I went away, very nice touch! the rooms were a little bit noisy, I heard everything my neighbours were doing
The staff was friendly, room nice, location good. The breakfast was poor and coffe terrible.
I found that the Staff was very helpful in assisting with every thing that I needed. I was traveling for business and have a poor understanding of the language, so I relied heavily on the staff for assistance. They were exceptional!
friendly staff, good breakfast with lots of choice.
The staff were excellent The noisy air conditioning, even if turned off the motor starts every two minutes and then turns off, other rooms were the same as could here them.
quiet, clean, bar access, breakfast service wireless is a bit slow
Very helpful staff - especially as I arrived quite late and I appreciated their help ordering in some food as the restaurant was closed
Walking distance to village centre, spacious layout, easy parking, clean. Breakfast on Sunday mediocre with fried eggs not freshly prepared (overcooked).
Very friendly and helpfull staff
The personal attention and care are exemplary. The setting is scenic. Though some amenities are quite basic, this farmers B&B is very complete. A bit remote (if you were looking fotr city life:-)