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Trianon Palace is a beautiful hotel in a beautiful location. The room we had was spacious and comfortable. The grounds are a pleasure to walk through. It is conveniently placed for the town and the Palace of Versailles. The staff are polite and attentive. One of the lifts was not working when we arrived and was still not working when we left. The one lift that was working was very slow. The hotel is very expensive. This is to be expected for a hotel of this quality, buIt is particularly noticeable when you add up the extras - parking is 20 euros per night, breakfast is 33 euros.
I loved the grounds and our little girl loved playing in there. The room was lovely and spacious and the staff were excellent.
Excellent service and comfort Desk was unclear about what was included in all-inclusive deal.
The hotel was fantastic, I used to stay in good hotels, but I've never stayed in a hotel like Trianon. Bring nice clothes to get confortable. nothing
Great location, comfortable bed, superb location. Did not like staying in the pavillion... Would prefer to be in the main building. Had to request baby cot and roll out bed twice!
It was near the event I was attending so few minures walk to return hotel which was good Everything was so so slow. Wait for food 30 minutes, wait to finish checking-in for 30 minutes.
Really liked the relaxed atmosphere in the bar. The cleanliness of the bed linen and the bathroom. And the service by all staff was exceptional.
The rooms in the Pavilion where we stayed were tastefully decorated, the beds were extremely comfortable, and everything was spotless. Room service was great - prompt and tasty. The highlight was the spa, I had a really fantastic prenatal massage that got rid of all aches and pains. The air-conditioning unit in the room was impossible to figure out! Luckily the windows opened so when it was a little stuffy we were able to air the room.
Great location. Very clean rooms. Nice decor. Lovely staff. Good wifi in our room. We bought our own breakfast and were told we could not eat the rooms. They were still so accommodating in the dining room while we ate our own stuff.
The distance to the castle and conference location
Nicely refdecorated hotel offering a great location for the Chateau de Versailles. Large comfortable room. Staff are very helpful. Internet very slow connection. Breakfast is quite expensive
You can't ask for a closer location to the Palace of Versailles and the parking is priceless. Cafes to the hotel nearby sell tickets to the Palace. We didn't take the breakfast but probably should have. Nearby cafes were very expensive.
The room was comfortable and spacious and the food in the Cafe restuarant was of a good standard The hotel were preparing for three functions and the staff were so engaged with these, we received rather poor service. To get pre dinner drinks we had to find the barman and we had the feeling that as ordinary guests we were not looked after. Additionally the Hotel itself is difficult to locate (even with Satnav} and also access to the underground car parkl is not easy. For a luxury hotel the bedding was sub-standard. The implication on the website was that the hotel stood in extensive grounds. This is not the case, it merely backs into a public park and lake.
Charming Hotel, lovely decor, good food. Gardens and courtyards were particularly attractive being on different levels with interesting plants and flowers. We loved it. Nothing. Would definitely go again. Maybe the lack of lifts and the many steps would not be suitable for older and infirm people.
Our room was large and had a view of the lake and trees. We saw another room which was much smaller but still very well furnished and with views to the lake. The food is very good but relatively expensive. The restaurant is by the lake, request a lakeside table if you want to enjoy the view. The restaurant is covered but open on the sides.
Good sized room. Nice view over courtyard. No availability of table for evening meal in preferred dining room and for preferred menu, even though we arrived at 6.00 p.m. and the restaurants were not due to open until 7.30 p.m. Wedding party went on late into the night disturbing our sleep. Expensive charge for breakfast. Disinterested staff.
Bathrooms were very clean. Staff pleasant. No pool or tennis courts. Beds very saggy; bedding cheap - pillows infirm and blanket and sheet instead of a duvet is archaic. It is too far away from any amenities meaning you either have to spend every hour there or drive to anywhere you want to go and pay for parking, making sure you have change for all the car parks and parking meters in your purse - bring a huge bag of change with you! Ville d'Avray not particularly nice. Hotel should offer a minibus service to Versailles and Paris. There is no incentive to stay there when you could be in a city centre hotel. I am also unsure how it has four stars as it lacks leisure facilities.
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
A pair of bathroom slipper
Proximity to the airport and shutle bus No minibar in the room
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
Good romm. Good brekfeast.
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
The staff, Paying for Internet
The whole experience was a great experienceN
Very expensive as 4 stars hotel,with normal rooms and normal facilities charging for the internet Wi Fi connection is not necessary since they are charging high rates for the rooms,good hotels provids Wi Fi free as a facility,
Very close to all facilities in Versailles Inability of the reception staff to properly recognise an Accor A-Club member
Close to Versailles palace, quite hotel, friendly staff. Renovation overall is needed.
fitness and sauna The restaurant and the breakfast room were closed and we had to wait our turn for the brekfast
Excellent loction near to Chateau de Versailles, very friendly and helpful staff, hotel very neat although somewhat impersonal, free wifi. Own covered garage None.
I really loved the atmosphere here and the close access to all the special areas in Versailles. They need to work on storage while staying for longer visits. They need draw space and a little bit newer furniture at this price level.
The location of this hotel was excellent, just 200m walk from the front door of the Château - there is nothing better. The staff was excellent, helpfully pointing out the lovely square close by that was full of great restaurants. The breakfast was not worth the cost. We should have gone out for breakfast, but as we wanted to beat the crowds we had no easy choice.
Location is perfect, near the Chateau. Interior is very modern, not inviting. Bathrooms need makeover: shower in bath etc. Very small and badly equiped wellness, turkish bath was out of order
Location ideal for visiting the Palais de Versailles. Friendly and efficient staff at reception and conciergerie. Bathroom rather 'cramped'. Some attention to decoration (e.g. peeling paint) needed.
location, parking, efficient rooms, breakfast access from garage with luggage. elevator blocked with cars had to use stairs with luggage. not a small issue as we had been traveling for over a month.
The hotel was clean and the staff were lovely. The rooms were of a high standard, much better than the amount of stars that the hotel has ! The location was a bit hard to find, but was close to the chateau and the train stations. The nearby restaurants were also varied and very good. I would recommend this hotel highly.
Simple but effective! Tried to charge us 12 euro each for breakfast but no problem changing to 9.80 when we queried it
Location. The staff was very helpful. The room was a bit small, but you are there to see things not sit in a hotel room.
very small room and bed, medieval
the hotel was recently renewed. Room really small, the soap/shower gel never filled in in 5 days...
The hotel was near the Versailles Chateau, about 7 min walking. The staff was friendly, there is a parking garage and it is near the RER station for Paris. The breakfast was in standard, also the room.
Recently renovated, modern and clean, very good value for money. Offstreet parking for €11. Would recommend.
The location of the hotel was very good. The staff at the reception was very nice and helpful. Breakfast facilities were poor. No, it was living up to my expectations.
convenient for markets and restaurants
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
On both nights there were only enough towels, toiletries etc for one person. On both occasions this was pointed out to Reception who promply forgot to deliver the missing items. Bathroom lacked any ventilation and room filled with condensation. Room far from 'deluxe'
Concierge was especially helpful and gracious. I loved that I was able to open the window in my room. Small bathroom . A little musty when I moved in.
Staff very helpfull and friendly location very good warm cosy homely room seize very good for France very modern good breakfast
Very close to the Palace of Versailles and various restaurants, hotel adequate for our needs of 2 nights
Decor good, breakfast good, breakfast room charming. Bedroom a little small for a delux,
Friendly and helpful Rooms were small for family room
Good location Being given incorrect information about location of petrol stations that sent us across town when there was one just around the corner
The hotel was lovely, staff were very friendly, Room was spotless, Would recommend for people wanting a more traditional place to stay rather than a large commercial hotel that crop up everywhere nowadays.
staff were excellent, room was very clean, hotel was very "cute" very romantic
The location - good for The Palace (15 min walk) yet far enough away for peace & quiet. Good car parking Bar was quiet and often un-manned.
Clean and comfortable Novotel, as ever
Style and decor, nice bar, nice breakfast, very clean. One member of staff was a little dismissive, others were fine.
The room was quiet and the beds were very comfortable. The window opened- unusual in modern hotels. The parking system was easy and secure.
a good position for touring and visiting the chateau provided you are prepared for a 20 minute walk restaurant was good but with a limited menu
We found the staff very helpfull. The asscess from the garage was very difficult, The garage.
It was clean, comfortable, close to Chateau and domain of Versailles, quaiet, good parking, very nice staff.
Restaurant was good and people were friendly. Garage parking was difficult. Hotel advertised as air conditioned, but it is on a hotel-wide basis and cannot be controlled in the room. Our room was too warm and we were unable to cool it off. Also, the Mapquest directions to the hotel were incorrect. We drove around for at least an hour trying to find it, and it was very conveniently located for visiting Versailles.
The rooms are nice and the whole building is well designed. The employees could deliver more service towards clients.
Modern and comfortable with good facilities 10 minute walk from the Palace of Versailles. Good location if you want to see Versailles, but long ride on the train from Paris.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
proximity to airport.courteseous staff.
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
Room, shuttle service was excellent, staff elevators frequently out of service
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
Very clean, friendly staff, all staff spoke very good english.
Personal was nice The hot water did not work the first night. After that it worked
Location is amazing. Right across street from Paris train and Starbucks next door!! Bathroom needs a little more work (cleanliness).
Great location. Within minutes of the chateau. Very small room even in EUROPEAN standards.
Wireless internet, free parking Poor breakfast
Away from Paris Parking under the hotel building was entering a very tight car, magnetic card to use the door of the room and elevator does not work sometimes
Large size room - kettle and sink were neat - bathroom with bath AND walk in shower - free internet - Nearest Hippos Steak restaurant good and friendly lack of restaurant and proper sized breakfast area - landmark next to IKEA not advertised by yourselves - local streets system make it hard to find as it is hidden away behind IKEA and an offfice block. Nearest Hippos Steak restaurant an unpleasant walk if raining.
Close to velizy commercial center The enviroment around the hotel is not so good and the hotel instruction is not clear
Rooms are quite large and well fitted. Hotel staff is friendly. Good idea with the snack bar. Breakfast too light for the price of the hotel. Difficult too achieve, our taxi driver lost about 20 minutes to find the entrance to the parking.
spatious rooms with modern design. Nice office corner Both fixed ethernet and wifi have a performance issues. Really zaps you back to pre-broadband age.
some times we can enjoy the music event at the small stage.
Good enough for business trip.
Safe location, clean, quiet, modern. Friendly staff
Everything ok - spacious rooms
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
Internet doesn' t work
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
yes, a short business stay no
location temperature of room
The rooms are beautifully decorated, albeit a bit basic. My wife felt that the bed was uncomfortable.
600 yards from the palace of versailles,which was the purpose of my visit and close to cafes. Manager very helpful rooms very small and very basic Guess the price was for location
location was good overall appearance of the hotel differs from internet
Very kind staff The Breakfast to expensive
close to the chateau. also on the main street but very quiet b/c of the wide boulevard and walking/bike path in front. not fancy, but price reflects that. super location. sadly there was a foul smell from the bathroom.
The hotel is nothing spectacular, but good value for the money with an amazing location. The staff was absolutely wonderful.