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Very friendly and helpful staff, most with good English (shame on us mono-lingual Brits). I stayed at the Cosmo a lot 5-10 years ago and it still looks new, so well maintained. Located at NE corner of Greater Milan, handy for autostrada. Had car, so don't know if public transport is good or bad. Super weekend rate for such a class hotel
The food at the restuarant was really good, the facilities were really good. Next time I am in Milan I will stay there again.
vicinity to the office
People very friendly, good location for me.
Style, atmosphere and hotel staffs behaviour were excellent I missed some tissues for cleaning my glasses.
Nice, clean hotel, good service, responsive personal Underground free parking is convinient Sound isolation is not great, could hear everything that was going on in the corridor Restaurant menu is not diverse
It was easily accessible for where we were on our visit and where we wanted to be. Bar facilities not open
There was a pleasant and relaxing atmosphere which was needed after a long drive from the south of France.
Location and easy to find - fresh experience
Only overnight so not much to say. But staff very welcoming and efficient No
Kindness and efficiency of staff, very good breakfast and free parking Wellness center opening hours... no way to use the facilities if you are on a business trip
Location of the hotel was excellent , it helped me a lot both to commute to my office and the city I think you should have a mini bar in room.
it is apartment hotel, it was excellent. Two big rooms with two bathrooms + kitchen + living room. Perfect for families or two couples. Shooping center just in front with 16 cinemas + supermarket. Cover Parking place. Metro station (green line) at 12 Km with parking place (2 euros per day). There is a bus station in front, but I never used it. Internet didn't work. I recommend it if you go with car.
Near train station. Decor..terrible location.. Cocks crowing for hours on property. Extremely cheap finishes.
The comfortable of room
you should take it out of your offerings location, structure, neighborhood, price
As I travel to an exibithion in RHO the location is ok. It's between the town and the fairground. Just prepare to spend 20/25€ per taxi service to go to town or to the fair.
the rooms were large and very clean. staff were helpful the location.its in the middle of nowhere.theirs no resturants or anything close by.
Room, food far from city center, staff service moderate especially in the restaurant
We chose this hotel for the convenient location to explore lakes area and also Milan without having to drive into the city. It was perfect for this and the friendly, helpful staff,the facilities provided throughout the hotel, and the spacious room were excellent.
The informations the staff gave about all the questions I asked them. I liked the hotel. This question doesn't apply.
The bathroom needs renewing
The quality service, restaurant and breakfast Hard to find
Nice lounge area with light snacks in the early evening. No coffee pot in the room. But that's typical for Europe.
Good service, nice room, colorful breakfast, all you need No
i booked for 2 standard double rooms and they upgraded to executive room the room was spacious with modern facilities. . especially bathroom was very good. breakfast was good and fresh. i had lunch at hotel restaurant as well the food was tasty as well. when i check in there is group tourists and it took long time to check-in. the receptionist was very unkind and he really annoying me. even i remember his name. but, when i check-out, the guy with glasses was extremely helpful and kind he was very busy though.
The cleanness and facilities nothing
room was nice soap
Мery nice design, all new, the room was very spacious, very nice modern hotel It was little bit cold in the room
Good location, good breakfast, nearby shopping area. staffs were cold, not so freindly.
Breakfast buffet, bed, cleanliness Strange shower solution with large see-through glass towards bed
We received superior room instead of standard with no additional costs. The room was nice and comfortable, well designed, really nice bathroom. The breakfast in the hotel is tasty with many things to choose. Staff is friendly and helpful. The hotel is well located, very close to the Stacione Centrale and metro. We will definitely choose the hotel when we are in Milano again.
Room decor Breakfast prices were ridiculously high and quality was horrible. They also rip you off. We dined a la carte for breakfast the first day but were charged for the super high priced buffet. The good itself was horrible. Second morning all we had was juice , crossaint and coffee and were once again ripped off. This hotel is a rip off. Only good for business people billing their companies. Hotel was not even able to correct our charges during check out leaving us a bet other taste of being ripped off.
Amazing service, incredibly thoughtful staff, and beautiful surroundings are expected at this hotel. 5 star service, 5 star price. Make sure you work out a way to include breakfast, as it is expensive, but divine. Be wary about the high valet prices. Overall, you pay for what you get and this property does not disappoint. High valet prices.
Everything about the hotel and the stay. Nothing I didn't like
all was excellent
for us not much was positive about this hotel unfortunately, we would definitely not go to this hotel ever again overpriced for five star hotel, poor hygiene in jacuzzi (growing mold on the side), tv did not work at first, nothing included in the initial room rate, exorbitant extra costs like 120 euros per night for pets (!!!), 22 euros or more per day for simple internet use, reception then also tried to charge us 20 euros extra per day for the already included buffet breakfast (the excuse was that american breakfast costs more than the continental breakfast, which was not advertised on the internet), taxi and concierge staff at the hotel entrance making fun and jokes about hotel clients in italian (unfortunately we understand italian very well...), tiny rooms, car key is taken away with or without the hotel client's permission and car is far away.
Great Hotel, great staff
- Luxury. - The Value.
Shuttle service to shopping area (very convenient when carrying a lot of bags) close to train station, delicious breakfast Spa at hotel is overpriced and has mediocre spa service, otherwise hotel is fantastic!
Very upscale with an attentive and helpful staff. The facilities and decor are kept in impeccable shape. The hotel is near the train station and there is a limo service to Piazza Duomo. Room service, mini-bar, and restaurant seemed excessively expensive, as is the charge for internet service.
A great true five star hotel. Excellent and knowledgeable concierge. Location is outside of the Montepoleone shopping district so a nice oasis to come home to at pIazza Republica. Great part was frequent Benz stretch limo pickup and drop off from the hotel to La Scala/ Duomo and Montepoleone area -- that was extreme helpful with kids. Had an upgrade which was appreciated and not asked for. Breakfast were absolutely excellent and included in our price. Champagne, full hot foods and fresh fruits and pastries. Will definitely be back!! My only minor tif was pool was closed for renos. Minor and everything was to our or beyond our expectations.
Opulent hotel, nice respite Pricey
Very curteous concierge staff and personnel in general. Very clean.
Good location Concierge not very helpful/knowledgable for a 5star hotel
We had a great time Hotel was beautiful. Our room was lovely and big with a nice balcony. Room service was excellent too. Will definitely return.
Staff is excellent and take care about details. They also noticed that it was my birthday and they sent to my room a cake and a bottle of excellent Spumante
Friendly, Comfortable + Fantastic Breakfast Location, Very close to Central Station. Not good area
he wortste hotel ever been..... should be rated as one star even less i was shocked of the place its petty to be called Le Meridian very old very dirty very awful
easy access to central milan
Convenient location right by central train station.
the rabishest hotel i use it so far.
location, and room size old equipement (TV, and phone not functioning), AC not functioning as well.
nice room, very good restaurant
The lovely fruit and sweets when we returned to our room. The location was not near the sites we were interested in seeing.
Excellent breakfast. Great location Price for internet access was excessive
Breakfast buffet, reception's assistance & location (Milan)
The location in the Milan city centre, just 5 minutes walking distance to Dome. The unaccommodating/uncordial staff at the reception. / The waiting: for check-in, for check-out, to get a table at breakfast during apparent peak-time, to find a table in the hotel lobby-bar during saturday daytime as they were hosting a conference.
Close to city centre The rooms are ancient and the price was so high. Would never stay again.
great hotel serving a huge breakfast selection, staff friendly, brilliant location near to shops and sightseeing,
Hotel staff were very friendly and helpful. The design of the hotel and the new refurbished rooms were really nice. Excellent choice for your stay at Milan.
New refurbished rooms are great (but not all floors, other are nice too), nice breakfast
the receptionist , Mr -i dont remember his name -help us with our flight cancellations in order to return to athens -he was exceptional the room was not very nice as the ones in the hotels internet site
good location for Duomo and shops breakfast was too busy and not enough food or staff
Location, Value for money, efficiency, Taxa right outside Not very important, but mentioned here anyway: the view from the window, the bathroom was somewhat worn
Bad quality of the breakfast and bad quality of the restarant
size of room no
Our stay in Milan was excellent. Clean room, good service. The receptionists we're very helpful as far as directions and references to restaurants. No complaints!!
The hotel was very well situated, 1-2 mins from the underground station and a few stops from all the sights. I felt more information about the hotel and the facilities would have been very useful( a book in the room, with details of the facilities)
Front desk staff very helpful advising us about the train. They provided us a box breakfast since we had to leave at 5am. Called the taxi for 5 am pick-up. Also provided me with nail polish remover. Even gave us a suite. Great buffet breakfast. Front desk staff called a taxi for us on the wrong morning & called us at 5 am to say it was there.
Appreciated car parking. Great and helpful staff. Great location near subway. Greatly appreciated currency exchange service. Good breakfast.
The big and perfect bed
Room was too cold, seem heater heat up to the temp set.
the hotel staff was very nice and communicative. The location is good, regarding the fact that in 10 minutes you are in the center of the city. the breakfast could be improved.
Very comfortable and nice hotel. Good services and very kind staff. The windows were dirty and couldn't look out. The surroundings are not that nice.
breakfast was great
The location of the Hotel Boscolo is perfect, nice designer Hotel The bathroom is much to small, the superiour room even doesn't have a bath, and the nice shower doesn't have much pressure on the water. The closets are very tiny and they are located in the small bathroom.The staff wasn't so friendly. The reception is just a table, so not client friendly. The seperate toilet is very noisy.
Location was perfect. Rooms very nicely done up. Got a great rate as it was pretty much @ the eleventh hour.
The room style and location Only the time of checkin and checkout
Comfort, size of rooms, design, location and service Insufficient shelfing for putting toiletries & clothes in the shower area
Please write at least 15 words Room service. Very unorganized
pool, restorant problems with staff
te spa relax its very good,wen zou are tired of all dhe shooping in milani dhe spa relax is the beter thing in this moment. the staf it was a litele slowli
Location and staff was very friendly
Excellent design, in room amenities and overall feeling, excellent location, but may get stuck in traffic to get close, so be prepared to walk "last mile" if you want to get there quicker, new and trendy Poor breakfast (charged extra 35Eur pp, without info that it is not included in price, not a value for money), little additional suggestion was offered - just menu handed, poor English of some staff (I guess they were not yet comfortable with their skills as hotel just opened), although express checkout was ordered in the evening, next morning had to wait for checkout, not yet many guests so hotel felt deserted
The hotel is realy unconventional and creative in case of design. Services are not coresponding to five star hotel. The pool, which is one of the main atractivness is closing too early (8pm). We changed the room because of broken leg of the bed and broken shower. In the another room was noisy a electric equipment whole night. There was 15minutes waiting for a breakfest table. The breakfest choice was limited less than usual three stars hotel, despite the cost of breakfest was 35E per person. Very far from to be satisfied...
The location together with the view of the Duomo is, certainly, a big advantage! Also I'd point out a markable originality and cosyness of the rooms. Unfortunately, the level of service didn't meet our requirements. Thus, we waited for the in-room breakfast (consisting of omelet!!!) for an hour, giving constant calls to the room service and were almost late for the train after it. The change of the room also took quite a lot, something about an hour as well. All in all, they don't hurry to make guests' stay comfortable.
The hotel well located. A good value for money hotel. My rating 9.5/10 No almond crossants anymore.....oh well.
The hote is situated only 200 meters from Milan's main train station, there's free internet connection, the breakfast buffe is good. It is completely nonsmoking hotel. I would like more open t.v. channels.
The location and the lake-facing balcony room. In November, the town is mostly shut down.
I Liked The Mini Bar In The Room With Free Soft Drinks And Water, Also The Breakfast Was Excellent With a Great Selection Of Hot And Cold Food, The Staff Were Very Friendly And Helpfull.
Friendly staff, good location, value for money
for milano good price adn for italy not bad breakfast the room was very small and old furnished...
location the room as per the booking was superior double but was not up to the mark.
Everything! Brilliant staff, brilliant location, brilliant weather! The breakfast was unbelievable.
Great location just outside the central station and metro at the end of the street. Complimentary tea/coffe/water/snacks in the lounge. Great breakfast. Hotel staff very friendly and efficient. nothing.
great stay . my favorite hotel in milan
Lage, Ausstattung, Service! Needs refreshing, carpet shows spots! Garage billing for one night € 57,-- (your indication € 50,--) appears to be excessive!
The quality of the hotel doesnt match the price
I highly value hotel staff and they willingness to help us with things such as restaurant selection/rreservation. There is currently large problem in getting to the hotel from North of Milan due to major construction in surroundings
the location is good because it is near the center of the city the room was not comfortable and I complained about the noise that disturbed me
The Westin was the 3rd hotel we stayed at in Milan after the first hotel (a boutique) being a massive disappointment and the second hotel trying to double the price on the second day. Arriving at the Westin you are greeted with old world luxury and modern amenities. Staff were superb, bed lovely, location impeccable. As a soiled gal from Manhattan- this met and exceed expectations!
The room was excellent Poor service with ridiculous prices
it was nice hotel and clean the parking fee too expencive (40eruo)
the location and the staff are really friendly the health club should be better in such nice hotel
staff very helpful and friendly. good spa treatments
room service dıd not replace empty bottles.
the staff only i have stayed at the westins in america and this one was the worst the food was awful breakfast and dinner i would never stay at that hotel again not worth the money i paid for 1 night an absolute disgrace
The room had several small defects that could not be fixed during our stay. They offered to move us to an other room (including moving all of our lugage) or complement our breakfast. We chose for the last one. Very attending staff.
there is no tea and caffe srvices in the room ,for a 5 -star hotel this is not good
Location of hotel very good, underground (red line) within 3minutes walking distance. Colonial style of the hotel's interior nice, although about time for a bit of "refreshing" A blanket as bed-lining, in a 5star hotel? Never seen that before. A nice hotel, but not quite worth the price.
Bed was very hard
Courteous service by bellman and front desk staff. Beautiful hotel, nice size rooms and beautiful bathroom. The internet service (if you don't have your own laptop)is not linked to hotel so you're on your own if it breaks down or does not work. Should be an automatic these days. No cups/coffee/tea provided, but were given a kettle. Also no iron & ironing board offered - just laundry service!
Here was no bottle top opener though there were plenty of bottles with tops in the mini-bar
Staff was excellent. Room was beautiful. Milan was great.
Simply beautiful: service, decor, facilities, all up to a 5 star hotel. Room service is insanely pricey. A "flying" shower curtain certainly did not fit in this hotel, nor did the poor hairdryer.
the reception area and facilities were very good so first impressions were always going to be good. the room was not clean and socks were found from previous client. the staff were very welcoming and factual but lacked personal touch. after paying for parking and the ticket not allowing us out the staff seemed uninterested as we had already paid and checked out.
Hotel was fantastic very spacious, the cleanliness is immaculate even for a 5 star. parking next door was very handy charged 15 euro per night instead of 30 Euro.. Bar staff were fantastic and very helpfull There's not much around on a night to do, we were charged e5 for 2 pillows, my 5 year old accidentaly pressed the button for a Movie which we was charged 14 Euro, at checkout they would not waive the charge. you have to pay 30 Euro to use the spa which should be included
Not Friendly, Dirty, Far from Center but good value
The bar and the staff there was a funny distinctive smell in the room and I don't know what was the cause.
I have always found the Carlton to have all ready upon my arrival. My room was available and all was in order. The staff is always very helpful and informative. You cannot beat the location of the hotel to the great shops. The one thing i find about my stay to need updating is the comfort of the bed. Mattress, pillows and possibly softness of sheets need some change. It is not the most comfortable.
Although we had a reservation for 3 nights, we've stayed there only one night because the conditions were like a 2 stars hotel.
staff was very helpful and accomodating photos at booking.com indicated swimming pool, but ther4e is no pool. The spa was closed during our stay
I stayed for two nights the location of the hotel is exellent for somone who wants to do shopping in melan the colors and design of the rooms is outdated and the reception and lounge area is dim and lacks artificial lighting
reception staff wereunbeliveble bad.
Good location, helpful staff, decor and Trattoria Bagutta on Via Monte Napoleone The terrace on our room was a bit grubby, silly internet prices and no internet in room other than the tv.
The service was very good. The concierge advise very helpful. The location from our point of view was perfect with the shops and Duomo all close. We never ate in the hotel however I understand the restaurant to be very good.
1 Location is perfect for shopping! Just this! When they gave me the key from the room! The room was dirty! After they are changed the room! Air Condition system was broken! Lamp in the toilet was broken!
Service is good, the location is excellent for shopping in Milan The classic number is not comfortable and very small, it was street view and it was very noisy in the morning.
Internet is not very good.
Very nicely renovated room, a feel of proper 4-star hotel. Staff willing to help out. Convenient location. Breakfast was not up to expectations. And there was still some construction going on in front of our window (they are renovating the 3 and teh 4 flor)
only the very central position yes,it was.they have lost my night suit,and they dindn't make notinhg for find it.they answered in a very unpolitely way.
Cleanliness, comfort & convenience. Beds & Pillows 110%. Bathroom excellent. There was no kettle in our room. Some of the rooms did have kettles, why not all then?
15 min. by walk to the center, very quiet, lot of bars around, polite and helpful staff, Good taxi service, much better than the city one. Nice breakfast. There is an excellent shop within 5 min. to by clever toys for children.
Location All the rest: rude staff ( but not all), no service, renovation works
Pre dinner drinks with great complimentary antipasto buffet Arriving with luggage to steps from the fornt door, no ramp and no staff to assist with baggage
Great location for good value
The hotel was under remodelation and nobody told us. We had hammering and construction noises all day saturday and sunday.
This is the second time me and my boyfriend stays in this hotel. It's a lovely modern hotel which sometimes is difficult to find in italy. Great rooms and soundproof walls. Location is also good for shopping, eating and drinking if you can manage to move away from your hotel-room. Me and my boyfriend had a brilliant time and can't wait to re-visit this place together. Sometimes the rooms can be very expensive at this hotel. The price seems to vary a lot.
Bed and pillows were very comfortable The wallpapers were dirty
The hotel was a few steps from the Milan Central Station. The area around the hotel was fine and the staff were very professional, courteous and friendly. Everything in the room was nice and updated. The bathroom was spacious and included a Whirlpool tub. The window curtains could be electrically opened and closed to the touch of a button. The mini bar included complimentary sodas, water and snacks. The full breakfast was very nice and even included fresh squeezed orange juice. I highly recommended this hotel. When I return to Milan I'll be happy to stay here again. Nothing to dislike.
Great location, great breakfast, wifi works well. Pretty good experience Didn't know there was city tax to pay for every night at the check out other than the reservation charges online. Just some unexpected expense.
The bathroom is very good In the room not tea servises
It was clean elegant and centrally located
Lcation is near the central station and very convenience.Hotel staff is very efficient and room is useful.
Steps away from Milano Centrale Station! The staff were very friendly. The room was very comfortable. We left too early to try the breakfast. The decor could be upgraded as it looks very dated. It was probably a luxury hotel with top notch technology in the early 90's/80's. It was kind of fun to check out the vintage tech. Overall though we were very comfortable.
Location, room, breakfast spread - everything was perfect. Dinner served at the hotel restaurant is also very good. Wifi - it did not work at all. In today's world it is mandatory to have this facility, in an easily accessible way.
As far as I am comcerned, this is the best hotel, in Milan, to stay at if you are taking a train or plane in a day or two. The train station is across the street from the hotel and you can easily walk to and from. It has local and long distance trains. You can catch a bus to the airport at the train station too. If you have several pieces of luggage, a bellman will assist you in taking the luggage to the bus. They have a nice restaurant and the people are very helpful. I would highly recommend this hotel and have stayed there many times.
The location is excellent, just a few foot steps from the Metro. The room was big enough and very clean. The staff was very helpful and nice. The controls of the heating system didn't really work and it was a bit too hot in the room.
It seems that the reservation did not indicate "non-smoking_. I was thus given a smoking room which was not acceptable and promptly changed. My profile indicates no smoking and the getaroom site did not ask.
We like the jacuzzi in the bathroom which we find very relaxing and comfortable after one day of shopping. Also the early check-in time which is 10am and not the usual 12pm for most hotels, this is very convenient for us as we arrive by train in Milan at around 9am and can check in early to rest for a while. Also the location is excellent, very near the train station and its very easy to find. Breakfast spread is excellent.
the staff where wonderful and particularly the bell desk boys..!