Jacaranda Inn

property is run down

We had reservations to stay at the Jacaranda Inn for three nights. It rained two of the nights, and the roof above our room leaked. Water was dripping fast into the room two nights in a row. After seeing the large plastic-lined flower pot atop a thick bathroom rug in the same area as the leak, we realized that this was not a first-time occurrence. (And the leak was much larger than the size of the flower pot.) When I called in the morning and told the staff person we did not get much sleep due to water dripping in our room, the person said "I didn't sleep either--so what do you want?". I saw another leak in another hallway, and a large leak in the main house--water dripping onto a wood floor with no towels or anything/anyone attempting to deal with it. This, along with dim lighting, soft mattress, musty smell, no breakfast/coffee/or even a bottle of water, unfriendly staff, and short office hours, made us check out early. (Fortunately, the staff person was quite to refund one night's stay--this also tells us that it's not the first time guests have complained and asked for their money back.) The facility could be so grand, if kept up. I can envision a time when the estate was lovely and a facility filled with charm and character. This place has obviously been neglected for years, and, when one notices how much of the property is not being used, it feels rather eerie. This place should not be open for business.