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Fantastic hotel, staff are great, excellent food in the restaurant, especially good breakfast. Everything about this hotel is very attentive to the comfort of guests.
Good restorane,good location,
Very friendly hotel and restaurant staff. Dining rooms open practically all hours. All areas in the hotel clean and well maintained. Fast and easy internet. No pre-paid (i.e. included in price) help-yourself coffee and/or tea facilities in the rooms.
We liked this hotel so much that we changed our travel plans to spend more time there. Large, modern, clean, well appointed rooms. Very friendly, helpful owners and hotel staff. Formidable breakfast buffet. Excellent cuisine served all day long. Nice country setting yet only minutes away from shopping areas and Salzbourg city center. Great facilities for those travelling with kids. The hotel is a little difficult to locate at first but it is well worth the effort.
spacious rooms, very good restaurant and breakfast, good starting point for Salzburg and surroundings (with car) Additional bad (sofa transformation) was to hard (for adult)
The room was very spacious and had a nice balcony with a nice view of the mountains, food in restaurant was very good. Free internet came in very handy. Staff very helpful and friendly. Hotel is a bit out of town, about 7 Km's but not realy a problem as taxi's came within 5 minutes.
Very pleasant and charming
This is a very lovely, very Austrian styled hotel with a wonderful restaurant. Had underground covered parking, internet access in the rooms & tv (but no English speaking channels). Seems to have been updated not too long ago. Nice workout area, sauna & showers. Their whirlpool was actually 2 side by side bathtubs in a common area that you had to buy $4 tokens for & the water was just luke warm. Even though the check-in was quick & efficient, they didn't tell me much when I checked in so I had to come back with a ton of questions. There is a book in the room with some of the info in it. On another note, I rented a car at the Munich Airport & if you want to waive your cdw, you must have a personal letter from your credit card company stating that you will be insured through them, not just the brochure/handout the credit card companies give you. (new rule) Also, do not expect to get the type of vehicle they advertise on the Internet. I was supposed to get an Audi a4 & I got a Ford.
Friendly staff, good location, a lovely and spacious room with balcony and a great view We really liked your hotel. It would have been nice to have a bath tub in the bathroom instaed of a shower, to relax and warm up after a cold day out and about. Having said that, the shower was ok>
Hotel Grunauerhof was spotless and has a lot of charm. The staff was most helpful and made our stay one of the best in Europe.
Easy to finde the hotel The bar close very early
good quality of breakfast and room service meals, rooms clean, good reception staff construction works, aircondition not working, poor roomservice, personal not well trained, tv not state of the art (very small tv)
The staff are nice but the location is a bit far away from the town.
Hotel staff is excelent and very very proffesional and helpful! Location of the hotel is good, close to the airport and a McArthurs Glenn outlet will be opened on the back side of the hotel.
The accommodations were very clean; the staff helpful and cooperative and the rooms were very well appointed. Buffet breakfast is an extra 13 Euro p/p. Should be included in the rate.
Staffs fairly kind. Good location (with a car). Good value for the money. Seeing 'fitness room'? There is actually no fitness room at the hotel - wroing info written. Construction outside... The hotel has air-conditioners. Do they work? Well, I doubt...
Very friendly and helpful staff.
close to airport poor connection to city center
The decor was fabulous! Staff was so helpful. We needed help to get back to Munich when the border was closed to Germany from Austria. They all helped us find an alternate route to get home. They checked trains and buses and provided us with maps and information to cross the border in a stressful time. They spoke English quite well which gave us peace of mind we could trust their understanding of our needs. So glad we booked with them. The room didn't have a surface to set our suitcase on.
Close to train station Wifi signal was weak
It was great! Amazing Incredible location, just walk outside the train station and there it is in the middle of a "platz", it's brand new hotel with modern confortable rooms and the rate was alzo amazing (very low for such a nice hotel).
Very well located for station and only 15 minute walk from old town.Staff very friendly and helpful.9 Out of 10 overall. No
The hotel is close to the train station.
The hotel was very clean and friendly. Breakfast was excellent, plenty of choice. Definately would stay again. Nothing I didn't like - it was a bit of a walk into the centre of Salzburg but very handy for the airport bus and we were able to check in very early which was great.
The hotel and breakfast was very nice. I didn't like the location of the hotel and the elevators were very slow and crowded.
Ramada is very close to the Main Station, which helps considerably. It is a modern, needbased hotel. Breakfast spread is very good. They do not serve Lunch or Dinner.
The location is very convenient. Mr Hofer, the man who works in the evening, was disguntingly rude. It is amazing to stay in a place where you have to pay for the services which is normal, but on top of it you're paying for the pleasure of being treated like dirt by this unhappy worker. Awful!
Excellent! The slight problems with hotel staff encountered the last time were addressed. Great stay. Nothing at this point.
brand new, very clean and spotless, very helpful and friendly staff a bit overpriced considering that quite rough area (Salzburg train station square), breakfast is not included and cost a fortune (14 euro), you can actually dine for that money in Salzburg!
The friendly and helpful staff and the clean environment was a big plus. Lack of service with luggage resulted in my husband injuring his foot with the heavy trolley. There should be some help with luggage, if necessary.
location and helpfull staff room very small no air condition
centrally located, very nice and helpful staff. Tour companies come to hotel and transport to the tours. Good breakfast too. all rooms are non smoking and no provisions made for smokers.
Location excellent with great value for money. Staff very helpful. Just situation outside the old town area with very pleasant and interesting walks. Wifi was a challenge with no access in rooms, however public access points reliable.
The location, the people and the overall atmosphere for the price was great.
The staffs were very friendly and helpful.
Location; cleanliness. Very comfortable
the staff were very helpful, the location is excellent, the breakfast was good, the room was comfortable and clean
comfortable beds,clean room, good service. hotel on good transport routes across the city. also within walking distance of most sights. we felt the breakfast was rather poor for this class hotel.
The quality of service at the front desk was outstanding, the rooms were modern and very clean, and breakfast was great!
Near the bus stand, easy to find. Nice hotel staffs n knows the ins n out of the city. No Internet connection in room. No kettle in room.
I cannot praise this hotel too highly. The welcome was charming, nothing is too much trouble for the staff and management. The gardens are so pretty, the swimming pool delightful, and the rooms fabulous, particularly for romantic moods. No
The Staff were friendly and the rooms was fine. We stayed in the Venus room and there was just a tick too many mirrors in the room (on the ceiling and almost every corner had a mirror).
Everything was beautiful at the hotel, from the first moment we arrived and to the moment we left the hotel. The staff was amazing, very kind and helpfull with its quests and ready to answer to your every need. There was a subteran parking space, a beautiful natural swimming pool, breakfast was amazing and the hotel is just 5 minutes from a bus station and only 15 minutes from Salzburg. Besides the bad weather, everything is magical and cannot be complaint. We are eagered to go back next year.
The location is great. Close to airport, bus stop, main motorway, shopping centre and fantasic views of the mountains. Staff spoke good english Limited english tv for the evening
We loved everything, especially the staff and the care we were given.Good choice of breakfasts and easy access by bike and bus to Salzburg. Airport close by.Will definately go there again. We could not fault the hotel and the only suggestion we have would be for tea making facilities in the rooms.
In short, the hotel was one of the best hotels I've been through and if i go to this area again you will not find better than this hotel no
The location is very nice, with a natural swimming pool (a little bit cold), sauna and amazing garden. The good sound-proofed rooms were clean and wide, with balcony, minibar (it is not so common in Austria) and nice LCD TV with an Italian channel and some English ones. The staff was pretty nice, friendly, with a good English level that made the stay pleasantly relaxing. They give us two bicycles (there are also some electric ones) to go to the city centre (only 5 Km): I can assure that it is really amazing because the most of the way is tucked away among nature and cycle path. Near the Hotel there is a good restaurant where it is possible to eat a good pasta (may be a little bit too much garlic). Noting special to say. may be just some more Italian channel on the TV.
We stsyed at the hotel because it as near Salzburg airport and we had early morning flights back home. The breakfast was brilliant, the room was very comfortable and had a well stocked mini bar for late night snacks. Thoroughly recommend it. No, everrything was just fine.
stuff readines for advice (car routing,explaining about bus table etc),clean room, good breakfast,
This was a great place! It as a very nice hotel in a great location, just outside of Salzburg. The staff was extremely nice and very helpful. The resturant was great as well.
I liked the hospitality, the garden and the pool.
Room and hotel very nice and comfortable. Staff very frendly and kind. Great breakfast
A very pleasant stay! Nice personel, good contact during the reservation. The room was excellent for our wishes. The weather...too bad that the children couldn't play in the beautifull garden. So, basically there was absolutely nothing to complain about.
3rd time ive stayed here and will definately book again in fact i have to go back in february
The location, charming appearance, lovely yard and views, good parking, helpful staff, good food, clean rooms, balconies and patios rooms were small but adequate
We absolutely loved this delightful hotel on the outskirts of Salzburg. Both our double room and my mother's single room were beautifully decorated and highly functional. Our view of the mountains was inspiring, and my mother loved her quiet room which overlooked the peaceful cultivated fields on the outskirts of Hotel Gerl. My husband and I will definitely return, when we decide to return to Austria during a future European holiday. As non-smokers, the only thing we did not like was the fact that a neighbour smoked on the balcony next to ours, on two of the four nights we stayed at Hotel Gerl. We know that Austrian laws allow this, but we had to close the door/window to our balcony when these neighbours smoked. Otherwise, smoke filtered into our suite.
We met and very much enjoyed talking with Georg the owner. We were made to feel quiwelcome and will most likely spend another evening with them next week.
Excellent rooms for the price, indoor swimming pool, small garden and infantile park etc. The breakfast is also very good. The hotel is pretty and is located about 15 minutes by car of the center of Salzburg. I was not able to establish a WIFI connection with my laptop, instructions provided by the reception did not work.
Easy to find and quite central Efficient staff Good sized rooms Reasonable value for overnight stop Smoke is the biggest problem with this hotel. It permeates throughout the hotel bedroom corridors and into some bedrooms. Noisy traffic if windows open. Beds thought uncomfortable by some of my friends
asked for a quiet room which was perfect. Location was great for the bus stop to airport and also for the old town, both about an easy 10 min work
Very short walk to the city center, very convenient! Also reasonable parking in a garage.
Great location near the center (5 minutes walk) and not far from the train station (10 minutes wallk), nice cozy atmosphere in the hotel, clean and fairly comfortable room, very fine breakfast, friendly and helpfull staff. We really enjoyed are stay there, very good value for money. Highly recommandable, Somebody could find street noise a bit too loud.
Receptionists very helpfu1l
This hotel is excellent from reception check-in to check-out. The staff were superb couldn't do more for you even if they tried. The breakfast room and selection of food was perfect. Our room was like a home from home. We will stay here again.
Breakfast was good. It was very nice to have a programme/update for concerts, weather etc. for the day in the restaurant at each table. hotel doesn't have an airconditioning which might be a problem in the summer months however for the period of my stay using of fan was OK. The shower tube is really small. Use of internet is a bit overpriced.
Great location. And the sauna-relaxing. Great service.
1) Spacious and bright rooms 2) Excellent service and breakfast 3) Courteous staff, especially there was a gentleman on the reception in the early hours of the morning, we arrived by train from venice and when our room was not yet ready he gave us a very good reception and service with a smile 1) More english channels required on tv 2) Should start having 24 hours room service as everything around salzburg closes at 6pm
Was well priced, a short walk from all the sites in Salzburg. Modern and well kept. Electricity to each room only turns on when your room key is in it, which can be tedious especially when charging devices. Breakfast was not included and would have cost €10 otherwise.
The hotel is well located, only a few minutes walking from a pedestrian area, and about 10/15 min from de old town. The people are nice and well informed about visits, concerts, points of interest, etc. The breakfast is simple but good. The rooms need a remodelation, mainly the bathrooms. The curtains doesn't isolate the sun, so when the sun rises it's almost impossible to sleep.
Close to bus line, great breakfast, great bath room Old room furnishings w/ table cloths
Situated in the City Center of Worms, Germany No Parking other than paid Parking along the street
Everything was ok, big parkplace no lobby
very good hotel and great breakfast. nice service. good to be recomended everything great
The hotel room was roomy for all three of us (2 adults and on child). The beds were comfortable and the rooms were clean. Hotel staff was helpful and knowledgeable. Breakfast was excellent. We will stay there again.
We were all made very welcome We had nothing to complain about
A Huge room, a great breakfast, free adult TV and a very very low price(!!!). An isolated location causes a high taxi cost. No elevator. no one at the reception at night.
Great place, nice rooms with nice bathrooms and shower. Pool was great and the breakfast was excellent. A bit far from City center but easy to get there via car.
Good transportation into town. Good situation. A little too noisy in the late evening/night.
The room was spacious and a good value for what we paid. The staff was very helpful and friendly - they were full of good recommendations for our visit. Breakfast was also very good and the coffee was delicious. Our room had a bath with shower attachment, but none of us could get the shower part to work. Not a big deal though, we just took baths.
Everything except below. The selection of food in the restaurant and the attitude of the restaurant were poor.
the location poor rooms, no air conditioning, old building, smelly and noisy neighbor .
The hotel offers fantastic rooms and is located next to all the tourist places. There is no parking lot nearby and the hotel doesn't have its own parking garage. The closest parking lot is 5 min walk from the hotel which is quite uncomfortable.
Fabulous location and great service from the staff. Unfortunately our sleep was spoiled by the Irish Pub down the street being open late and very noisy patrons echoing despite closed windows until 4am.
Welcome, level of comfort and service were excellent. Position in town centre could not be bettered.
the site, the staff my daughter had an extrabed which was awful (the worst bed I have ever seen)
Warm, homely ambience and excellently kept. I have been staying at your hotel for the past 5 years and the overall upgrade is excellent. No negatives to report.
It was amazing vacation in ancient and splendid Altstadt with luxurious service! Our gratitude to this hotel! Special thanks to Fabian Haberle!
Great Position Breakfast a bit expensive
The room was beautiful, the location was fantastic and the hotel staff was very nice. We would stay there again!
Excellent service and cleanliness and proximity to city centre - out of back door of hotel into main street, yet hotel quiet. Parking - very very difficult to get parking and Hotel not easy to locate because bus lane outside - buses often blocking hotel as one drives past.
the location and the rooms
Nice Room. Friendly staff. Good location. Overall a pleasant experience.
Service was great, and very good bed Very expensive Internet
The hotel rooms are old and literally have baseboards peeling off the wall. The toilet is tiny and there's barely any elbow space in the entire restroom. There was dust all over the furniture and stains on the towels. The elevators on our floor did not even work. This is falsely advertised as a 4-hotel but is outdated and horrible quality for the money.
The location is excellent - not far from the old city and near the famous gardens. Ive stayed here before and enjoyed staying again second time around. Nothing - it was just what we needed
Nice rooms, well priced, easy access to city centre, away from the madding crowds Most expensive internet access in all the hotels I stayed in so far. E 20+/day!
location, staff, cleanliness parking place was a bitt too far away
Location-close to the mirabell castle.this hotel seemed to be enveriomentally friendly Authorazation of credit cards several times.the .recepcionists unpolite behavior till now(3 weeks) I did not get back my secondly authorized amount of money for the room.
Quietness Too small bathroom (the door opens in an awkard direction).
Hotel was located in close proximity to city centre- a 10 minute walk. The room felt like home. Beds were a bit too soft and one of the pillows was too firm.
The staff was great: very helpful, professional and nice It is not entirely a 4 star hotel
the location, the people, the room, the cleanliness, very close to Salzburg, near the motorway
Very good breakfast, very clean hotel
very nice place with beautiful surroundings, in the surroundings of Salzburg, perfect for a holiday - close to the city, yet surrounded by nature. great value for the quality of room, service and food.
The owner/ staff was outstanding. Great breakfast. Great value. I would gladly stay there again.
Superb!!! Warm welcome (Ms. Michaela is very nice and helpful), big and nicely decorated room with a breath-taking view from the balcony, well equipped bathroom, great breakfast and free parking. Wonderful, very quiet location. Restaurant 300m distance allowed us to have dinner and wonderful walks. Highly recommended!!! We would have prefered not so soft mattresses, but it was very nice anyway.
The rooms were lovely. The family was very helpful and the setting was beautiful!
The hotel was very clean with very friendly staff. The rooms were quite large for a European room in this price range and we had a lovely balcony with a view of the mountains. Lots of free parking and breakfast was good. Overall very pleasant stay. The hotel is about a 20 min drive from the city and can be a little hard to find but quite easy to hit the highway going south from here once you know where you are. A taxi was about 18 Euro from/to the city centre.
Everything was perfect. The owner, the room, the breakfast... Everything!!!
kindness of the owner; warm hotel - it is a familly hotel - small; silence at the hotel; very nice rooms; good breakfast; no!
Friendly staff, good service, many different opportunities for food, excellent roof-terrace Deposit for room-key and remote-control for tv
It is scrupulously clean, spacious, efficient internet, a safe, all equipment in top repair. It is ideally suited as an overnight stay for a bus tour or business traveller, It lacked those little comfort touches that tourists appreciate. There was only one chair in the room, no fridge, no jug or tea coffee, no solid soap but liquid soap in dispenser.
The beds were super comfortable & it was quiet despite being next to the highway. Very convenient for the airport.
Access if coming from Germany (don't use the GPS). Cleanliness is excellent. A little overpriced.
There is everything in one place. Shell gas, mcdonalds, hotel coffee shop and restaurant. Right off highway Our room was cold and they couldnt fix it or change us so we were not comfortable in 18c. It was already 1030 at nite when we arrive and we didnt get to sleep till 1200 due to messing around with heat.
people of the reception is fantanstic, the room very big and confortable. you can buy the tipical gifts from Salsburg even cheaper than in the city. Great, you have Mcdonals, coffe, shops... you have nearly everything there. But you need to go by car, of course. no
Great hotel, friendly staff, very good breakfast, great location
the rooms were beautifully decorated the location was not as central as I would have liked
Very nice 2 Twin bed suite. Close to Gardens Under reconstruction. Breakfast was crowded at times with tour buses
Ability to have a wheelchair available...it was a life saver for a guest that ended up not being able to walk around once we got into the city I asked for follow-up and a question on my reservation 3 times to 'email@example.com' with the hotel and my inquiries were never answered.
not too far from center the restaurant "Pitter keller"
We got in early, at 11am, and they let us check in and the room was ready. no
Good location, very nice staff, the sauna/spa downstairs was also very comfortable. Good buffet breakfast.
location, room size, helpful staff
It was at a very good location,had private parking very close to the hotel, and the facilities. My husband enjoyed the Spa. The water temperature was not good. Sometimes it gets cold in the middle of the shower.
clean, comfortable, everything was excellent, it is the best hotel of four hotels i have been in it would be better if the breakfast was included with the rate of room i have payed
Close to Railway Station and Town. we went on many rail trips The Resturant was closed but we were not informed until we looked for it in the evening. The beer kellar was promoted but was noisy and far too much tobacco smoke
Hotel is conveniently located for festival goers. Facility is old and room small.
The ambiance and the location The old bathroom, quite unconfortable
The service Incredibly small rooms
The location and the friendliness of the hotel staff. The rooms were quite dusty and old. In fact, we came to know (from the management) that only some rooms were renovated and not all unlike what was stated in the booking.com website. On the other hand, the breakfast buffet wasn't really a 5-star hotel standard.
kitchen, interior design, service, clearness
Mr. Reinhold helped us get amazing ticket to the symphony the day of the show. He was thoughtful in organizing a private tour and directing us around the city so that we didn't waste time or miss the hidden gems. Truly exceptional service!
Wonderful vue, large room with a pleasant balcony, very kind and attentive staff, good restaurant. One of the best hotel I've ever stayed
Please write at least 15 words
The staff were very courteous and spoke numerous languages so it made communications easy. Also, they were very discreet and extremely helpful with any issues and questions about the surrounding areas. The view from my room were spectacular!!! Quiet, romantic, and close to downtown historical Salzburg. Nothing were wrong.
always available, always ready to assist rooms are small and it is always a fight to get a room with a view
Sacher Hotel, location is perfect for touring Altstadt Salzburg. Junior suite was impeccable, and well furnished, entire staff most friendly and helpful, and service worthy of a five star boutique hotel. Absolutely, nothing.
The Hotel Sacher was a charming hotel with an interesting history. We did lots of walking and It was conveniently located to shopping, site seeing and restaurants. The staff was great and very helpful during our stay. In the evenings we enjoyed having cocktails in the bar while listening to pianist play. The Hotel Sacher is a great place to stay!!
Business trip to Munich
Everything, staff were so welcoming and made us feel special and individual which was much appreciated as this was our honeymoon. Yes - it was extremely smoky and very warm
Friendly staff, excellent location, comfortable rooms it didn't have a spa. the furniture was a bit worn
location near the center
Old world charm, historic building, beautifully maintained, elegant, extremely delightful staff, wonderful restaurant, terrific bathrooms. Absolutely nothing to dislike about this lovely hotel.
Wonderful sevice. Beautiful room. Excellent location. One of best hotels I have ever stayed in.
It starts with the concierge taking care of your car and luggage, the girl at the reception brings you to your room and gives you info about city and map before you can ask, really very good service. Beds are very comfortable and the room was in authentic style which fits with the rest of the hotel
Location was a important factor. Love the decor too!
Good location. Toilet is immaculate. Single room is small
The service was impeccable and the room was spacious