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The staff was very helpful and organized. The facilities were great. The hotel offered every commendation outside at the pools and beach as well as inside the hotel. Overall I would defiantly come to this resort.
Location amenities Control loud adults kids late night early morning.
Everything is done to perfection throughout the facility. The resort is wonderfully clean, the rooms are well appointed, the food is superb, etc. The bed was lumpy!
Staff was very courteous and helpful. Check-in was too late. It was difficult to get ready for a wedding that took place at the resort. We had to travel to Mashpee for the church ceremony for 2:30 pm. We didn't get into the room until nearly 2:20, after I repeatedly returned to front desk. They said they would notify us by phone but that did not happen.
Staff was excellent as always, room was great. Beach and amenities cannot be beat for an oceanfront location! We were not able to have our room until after four o'clock. Checked in early to get to beach and then at four needed to stand in long line for room key. Seemed like a very busy day and others had same issue.
There was a Banquet going on the second night which the attendees got completely out of control and had no respect for other guests staying on the resort. Got no sleep and was completely shaken up by the whole ordeal! Front desk apologized for the incident and offered another nights stay at a future date.
The views are gorgeous. Perfect location with all the amenities. The July 5th Lobster bake was spectacular. At times the staff was hard to understand. We were not aware that you could reserve Oceanfront sitting on the beach. Chairs and umbrellas were packed in. It's so nice to have the beach service bring the chairs.
Great access to the beach, staff friendly and polite, wonderful breakfast buffet, ocean view room. Hallways and stairways were cluttered with trash bags and could have been cleaner.
Walk out sliding door to the beach You could barely turn around in the bathroom.
Everything was nice. The people, the food, the beach.. I went there with my boyfriend for a weekend and we had the best time.
Room was good size. Nice pool, very nice surroundings. Hated that they use plastic plates at Breakfast. Terrible carbon footprint there. Disgraceful.
convenient for visiting Plymouth, very friendly staff first floor rooms are noisy (noise from above)
Excellent comfort, pleasant staff Nothing
Have stayed here several times over the years. Rooms are well kept and seem fairly new. The staff is great. The breakfast is a big bonus. Saves time in the morning so you don't have to look for someplace to eat before heading out for the day. We were visiting friends there and they came to the hotel to meet us before the parade started. They were nice enough to let our friends and their disabled daughter in a wheel chair wait in the lobby while my wife and I got ready in our room. The night light in the bathroom was a nice touch. I hate waking up in a pitch black hotel room and have to turn on the light to use the bathroom. Another nice touch was the cleaning staff left a bag of fresh towels on our door. We always leave our do not disturb sign out so if we needed fresh towels they were on the door. Free WiFi was ok.
We enjoyed our stay - very beautiful buildings and grounds. Only could stay one night but would definitely stay here again. Very close to the water, information center and nice shops.
The grounds were very well maintained... nice landscaping. Location was good, within easy walking distance of Plymouth attractions and shopping. Enjoyed the breakfast which was included in the rate.
Warm and courteous welcome. Nice and well maintained garden.
Friendly efficient staff, good complementary breakfast, night time quiet curfew imposed
Comfortable room made stay enjoyable
We enjoyed our stay. The room was clean and the staff was very friendly. On the day we arrived we found that our reservation somehow was not in their system. We booked through Kayak and Get a Room. We had our reservation printed out and they gave us a room to stay in until they could get it straightened out. I was a little upset thinking we might have to go home as we were there to celebrate our 35th Wedding Anniversary. They called us in a short time to tell us we could have the room for the original 3 days that we had booked to start with. The location of the motel is great not too far from downtown. They serve a great breakfast and have a nice outside pool. I would stay there again.
Close enough to destinations, but far enough away from the noise of cars and people. The staff were super friendly and helpful while providing a relaxed atmosphere.
Good breakfast. Swimming pool. Walking distance from city centre. Noisy A/C system. No control: it is either off or full blast. Can't be used while in the room.
After check-in, the manager met me at the room to ensure that everything was to my satisfaction. This is a rare commodity in today's hotel industry.
Very comfortable with regulated mattresses beds, delicious breakfast, situated near beach and interesting things, everything was fine/
Comfortable beds. Welcoming staff. Ease of check-in/check-ou The wireless reception was non-existent in our room
My son said he felt like he was leaving home. Some people in town were rude but.... But everyone at the hotel was kind.
Easy access to the ocean and nice restaurants. Only a few floors so the rooms are spread out quite far from the elevator
Renovated rooms nice. Staff tried to be accommodating concerning renovations. Renovating workman were considerate and polite. Free parking was great. Good location for walking to sights and eating on wharf. Breakfast food and staff need help.
The staff was extremely helpful when we had questions. The included breastfast was heartier than at other places I have stayed. The great surprise.
It was comfortable,and clean.It was also close to tourist attractionn and the beach. There was not enough childrens TV. Disney channel was pay preview.
Nothing fancy. A clean room and decent bed. Meets your basic needs. Although I had called 3 days in advance of our trip to confirm the handicapped accessible room I had booked had a walk in shower and 2 beds; when we arrived and entered the romwe discovered the shower was not accessible to me. The staff was able to move our room but the new room had only one bed and a pullout sofa. Although not ideal it worked for the one night. I just wish that the room I booked had been available.
Location is convenient to Routes 3 and 44; we had a comfortable suite room with nice (not luxurious) amenities for a Hampton Inn. Pool does not open until 9:00 AM; the bananas were brown and over ripe. They ran out of skim milk for breakfast on Thanksgiving Day. The hotel was very busy for the holiday weekend with lots of kids and dogs which should not be allowed.
This hotel was located close to a lot of things that you could walk to. The staff was friendly and it was clean, no surprises. I would call it more of a hotel than an inn, was surprised how big it was when we got there. No complaints other than it was a little pricey.
staff were very pleasant and friendly. we had to call to have the toilet cleaned when we arrived,but it was found out to be the purple cleaner that had dried in streaks under the seat and rim. It was not a pleasant site on arrival. The rest of the room was very clean.
The location and general room layout was great. I enjoyed the restaurant, but was impressed most with the bar & lounge. Very comfortable & freindly. My room had a broken hair dryer, and after asking twice to have it fixed or replaced, I gave up. Never did get it fixed.
The rooms are clean. The view is terrific. The staff is friendly!
Saff was very nice Our room was to close to lounge and the band was very loud. Walls super thin and room next door had a loud child who was up until 12 then up at 6:30. Housekeeping was horrid. Kitchenette poorly stocked.
At the continental breakfast the staff was very pleasant and they were very accomodating with information about the town and surrounding areas. The room I was in was very small.If I had been with my wife, the room would have been smaller.
Hospitality Bigger room
a nice quiet area not too far from the beach which is great & the staff was very friendly.
I really only talk to one person. Room was clean and easy to get to. It was what I was looking for with my son in law and 9 year old grandson. A little more than I wanted to pay, but it was the 4th of July week-end. Overall it was great and enjoyed the pool. Jim RI
everything. wish they had a bathtub in our bathroom
very personal and helpful owners regarding any questions.did also internet research for us and gave us very good information and sightseeing tips.
Proximity to attractions Friendly staff Clean on the outside, nice landscaping Free WiFi Lots of tv channels Uncomfortable bed MOld in the bathroom Dirt in the bathroom cups Scratchy towels and sheets Across the street from a busy shopping center
Excellent continental breakfast provided - homemade blueberry muffins. Very clean, comfortable room - 2 queen beds & good bathroom.
Dirty found a whip and sex toys in my room glad my kids weren't with me.
Near Ocean and everything you want to see or go to eat. Non smoking room that had smell of smoke and found a plastic cup with 'butts' in it left from last people. Not cleaned very well. Breakfast... go anywhere else.
Room was as advertised, very clean, bed was comfortable, TV selection good. Restaurant was very clean and well stocked. Location was very good for access to higways and tourist areas in Plymouth. Convenience of attached mall helped with shopping. pillows were too soft and I did not like the fact that I payed over $150 for one night and had to pay $10 for breakfast. Most hotels have a light breakfast offering for free and perhaps a charge for omlets etc. I ate light, with oatmeal and and a bagel and payed $5 for that. I believe customers are confused about what is "free" and what is at charge
Chef Kimmarie is the a fantastic employee and provides utmost customer satisfaction Nothing!
Convenient location off the highway and very clean and comfortable. Nice breakfast.
The hotel is conviently located right off the iner state. Would have been nice if closer to the town center, however it was easy to get there. The room was what I expected, clean, and comfortable.
Great stay. Great staff. Michael Cotter
Good location. Friendly staff. Clean, housekeeping staff did a great job every day. Lobby is nicely decorated and we'll kept. Beds were just okay, not anything special. There were some minor issues needing maintenance in the room (a broken drawer handle, loose shower knob). Asked for a cot/rollaway which we were told was no problem, and then never got it; they were all given away despite our earlier request. Several of the outlets in the room ran off of the light switches which was a real inconvenience.
A wonderful hotel with everything available, a very professional and friendly staff and the omlet, fruit (the best!!) , juice and all was great... nothing!!
Value for money. Clean and friendly staff.
Front desk very helpful and friendly.Breakfast very good,could make eating area a bit larger.Convenient location to downtown Plymouth and surrounding attractions.
Proximity to Plimoth Plantation (they also sell discount tickets) Swimming Pool
Beds comfortable, friendly staff, ggod location, refreshments available all day could not get online link, staff not particularly helpful with this problem
There were friendly staff at the desk when I arrived. They wouldn't let me make my own waffles, something I enjoy at all other places I stay
The location of the Hotel is very good, the proximity to Plymouth makes it a great place to stay. The rooms are standard, but very clean. The beds were comfortable. We arrived shortly before the regular 3pm check-in time and the lady at the front desk pointed out that checkin time, did not show any flexibility but had us come back after 3pm.
The room was very clean and comfortable. The location is on a main road, but we found the room very quiet. Our experience at this hotel was a very positive one.
It was conveniently located for our needs, driving up from Cape Cod to Boston, with quick access to main highways. The room was clean and roomy and bright. The reception staff were particularly helpful.
OK hotel, nice and clean room. Close to highway, short driving distance to Plymouth historical sites.
Very comfortable room and helpful staff made this a very pleasant stay. No
We came for a wedding and decided to make a weekend of it. Our room was very nice, with a king sized bed and big bathroom, and the pool was great. The garden (where the wedding was held) was pretty-- though not as big or extravagant as I was expecting. The food at the reception and at the one breakfast we ate there was very good. We didn't even look at the spa so I can't comment on that. We had a nice stay overall. The only real negative was the strong smell of garbage coming from the trash area in the back of the Inn, which we had to walk past every time we went into the parking lot. All three days of our stay the smell was present. Another thing that surprised us was how thin the walls are between the rooms (we were in room 19); we could hear the man next to us clearing his throat and bumping into the wall between us a couple of times. For an expensive hotel I wouldn't have expected that.
This guest did not leave comments about this hotel.
I liked that there was free parking and spacious room The location
Coffee anytime People being pigs eating all cookies so the hotel runs out
The staff were very friendly and accommodating. The area for breakfast and coffee with T.V. screens are set up nicely and very clean.
I got a 4:51 AM wake up call my first night that I did not order.
This guest did not leave comments about this hotel.
Updated room, nice furnishings and bathroom, convenient to Fairhaven and New Bedford area. Would stay at again when in the area! Would have liked firmer pillows, but didn't ask for them.
This guest did not leave comments about this hotel.
The hotel was in a good location for us. It was clean and friendly. The breakfast was good,. The room was small and outdated. The bathroom had no counter space. The closet was too small.
Hotel staff were friendly. Close by to where we needed to go. Free Internet, breakfast and parking were a plus. Fan in bathroom didn't work. All ice machines were out. The vending machine wouldn't give us the candy we paid for. Hotel staff were eating the food set out for breakfast. Just seemed like it wasn't your above average Hampton.
Location,very pleasant staff,great breakfast We stayed in a handicapp room and the bathroom door opened out,but not all the way,and it was impossible to get a walker through
It was conveniently located for my sightseeing itinerary, an excellent value, nice continental breakfast, easy to find and there was a shopping center across the road. None, I would definitely stay there again.
We had a rather large room in the first floor, everything was clean, the service at the reception was good, continental breakfast was really ok, we were very content.
The room size was very large. A microwave & refrigerator in room added benefit and the heat was adequate. No tissue or toliet paper in room
Everything was unpleasant: smell, cleanlyness, welcome, quality of breafast.
the room was spatious, staff was friendly. It was good value for money. no
Coffee in the morning was better this year, along with night time service. The fact that when you come as a family and only one person's name is on the credit card you used and they get their first they are not allowed to enter the room, change this policy. The couch pull out bed is awful!! Soooo uncomfortable! Never any clean towels pool side, invest in some more, so we don't have to use our bath towels.Room service never came during our 2 nights stay! New carpet is needed in the rooms!
Next to the British pub. The fact that the receptionist greeted us with a certain coolness and asked for both a credit card and a drivers licence. We had just driven 7 hours to get there . We had already paid. We were very surprised that there were styrofoam cups rather than either clear pastic or glass.
Nice pool, ping-pong. Big room. Good location. Clean. Helpful personnell. Free wi-fi Breakfast could be better.
Nice size room and the pools I didn't like that the indoor pool closed at 10 during peak season,10:30 to 11 would have been nice, weren't allowed to sit in lounge area after 10 to socialize.
It's convenient to the venue that we frequent each year. There was a leak from the room above us, was apparently identified - a little suspicious & inconvenient - but was repaired by the time we returned in the evening.
We were going to visit family in Orleans but didn't want to drive the whole distance in one day so we were able to book a room at the last minute. We were in the painted lady #10. Great jacuzzi and comfortable room. great breakfast too! would definitely stay here again. Location, bedding, breakfast