The Madison Washington, DC a Hilton Hotel

wonderful place to stay in D.C.

The friendly staff and their willingness to help us in anyway. They made our stay fun and easy.

Two of the employees, Soyoung and Stephanie were amazing in providing my wife and I with a very high level of service! Can't thank them enough for going the extra mile and making our stay memorable! They both did a great job communicating with us. It started with a text message to see how everything was in the room, when we had a problem with the heat, they dispatched an engineer right away, and had a new room ready for us when we got back later in the day. They also both signed a hand written card for my wife's b-day that was waiting for us in the new room. Overall, they both made our stay at the Loew's hotel very enjoyable. The location was very good, all the employees and staff were very friendly and hospitable. Would def recommend the hotel to a friend or stay there again.

Our mattress could have been firmer.

Rooms needed to be dusted. Mini bar is electronic and not a refrigerator; DO NOT TOUCH or you will be charged.

very convenient, comfortable, accommodating

the AC was like sleeping with an idling truck - incredibly loud

The hotel itself was beautiful and centrally located. The staff was very friendly.

The bathroom was tiny, like a shoe box. The room we were given was also part of a set of 3 cojoining rooms, and the walls were thin enough to hear everything.

rooms were clean and beautiful

business center was terrible. have to pay to use intenet and print emails.

WONDERFUL staff!!