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Courtesy and helpfulness of the staff; clean room; nice breakfast; convenience to airport. Passing by smoking rooms on the way to elevator. Perhaps they should be placed at the end of the hallway.
Friendly staff. Room clean and inviting. Continental breakfast very nice.
The breakfast was great every morning! Pool was fun, along with workout room and arcade/game room. Service was excellent. My room was next door to the breakfast area, and sound was never a problem. Free cookies and coffee all day/night, too! Pets were allowed as well, and it didn't seem like there were breed restrictions. I would recommend this hotel to anyone!
When we checked in the staff had everything prepared for us, I just had to show id and sign a paper. The front desk staff were extremely pleasant and helpful. Our room was perfect. It had a medium sized refridgerator and a microwave, and a large flat screen tv. The beds were very comfortable! We will definitely return!! i had mixed feelings about the breakfast. I was pleased with the selection but even before 7am the potatoes and pancakes were cold. However, there is a waffle making station and lots of pastries and different cereals.
very clean, great staff and breakfast. nothing
Good value. Nice free breakfast Outdated hotel.
It was a nice stay at a very good price. A little disappointing that the restaurant was way across the parking lots - at least a 5 minute walk or a drive in the rain.
I found the staff excellent, and interested in providing a friendly atmosphere.
It was very nice and clean and had a nice pool work out area.
This hotel was very clean and comfortable. It was a great value for our money and we enjoyed our stay. Our daughter enjoyed the pool and we enjoyed the soft beds and ample breakfast buffet. Overall we were very happy with our accommodations.
Good location near downtown. Only ten minutes from the airport. Fridge and microwave in room. Totally on their game for park-and-fly. Clean. Morning staff was nice. Mystery meat sausage and mystery danish makes breakfast exciting. Evening staff was a little grumpy.
It was unexpectedly clean, quiet and neat. Not something you'd expect from a La Quinta at a city, especially at the price we paid for booking last minute on the day of the stay. It's a smoke-free environment, and good for kids. We saw plenty of families when checking out. The queen beds were pillow tops. The room could use a bit more lighting, as it is more of a dimmer, romantic looking setting at night. I like bright lights, but thats just me. The bathroom had a multifunction shower head that was pretty neat. Didn't get to check out the pool area though. The staff was efficient and very nice. We found this place at night when it was pitch dark with no problems (we had GPS on our phones to guide us). It's located about 5-10min from Amoskeag Falls and its actually right next to a fishing site that we didn't have time to explore. Overall, it was a unexpectedly pleasant and great stay. I'd recommend this to all visitors. Nothing
Great location, good value for your money, clean and comfortable.
It was clean friendly enjoyed my stay Na
The beds were comfortable. It was clean and not too expensive for the overnight we needed at the last minute. There weren't many channels on the tv, but we put a fire scene on the screen instead. Plenty of outlets and a large bathroom. The power went out in the middle of the night. We woke up to a cold and dark room. The bathroom was pitch black due to the layout -- the light from the window wouldn't reach the toilet/shower area. The only compensation was to open a frequent customer account (for free) and receive 1000 points (6000 points is one free night).
Friendly clean comfortable room. I could hear the people in the next room over. Not very sound proof.
The staff was super friendly and went above and beyond for us. Room service was affordable and delicious. The gym was great and offered cardio as well as weight machines AND free weights. The room was very clean, bed was sleep number. The view of downtown was perfect. Nothing. Everything was great!
Nice lobby Poor service and terrible front desk
Hot water never really got hot hurry up and wait
The staff was helpful. The rooms were very clean. The weight room was acceptable. Pool was nice but sauna wasn't very hot. It took 30 minutes to break a sweat. Other than that we enjoyed our stay.
Gorgeous facility Spa closed to early on Saturday and closed on Sunday.
Staff was absolutely 100% accommodating- all requests were met and they went above and beyond to assist with all our needs Parking - $12 / a night -- if this was Boston or NYC I would have expected this --- but this is Manchester NH --- need a way to get over this surcharge.
Nice place but a bit outdated for the price.
Convenience Bad mattresses. Overpriced.
Staff was highly accommodating. Kind enough to remove two accidental wifi charges as well as opening the gift shop after hours in order for me to purchase headphones.
The whole hotel was very clean, well laid out, and tastefully decorated. The room was very nice and had all the amenities I was looking for.
The room was wonderful - well appointed. Quiet, clean, spacious, attentive to detail. Great climate control (for new hampshire!). Cookies on the bedside table? Wonderful! Great bathrooms, too. Really, really good all around. Staff was cordial but not warm.
The accomodations were elegant and very comfortable.
I arrived late, after a wedding and learned that they upgraded me to a king sized bedroom! The one thing that turned me off was there was a white comforter on the bed, and you could see that it was dirty, i just took it off the bed completely.
Spacious, comfortable, some nice attention to detail, reasonably priced, and convenient location Not the greatest water pressure for the shower.
Loved the atmosphere, room decor, staff - beautiful!!!
This is one of the nicest hotels I have stayed at in a long time. Very well designed. Nothing
I liked the general atmosphere, the quality of the staff, the confort of the room, the qualiy of the food
The staff made us feel very welcome. It's refreshing to find contemporary furnishings in an older hotel.
The hotel was relatively close to everything. My front desk experience was difficult and somewhat unfriendly. I waited for nearly ten minutes to be waited on while the woman at the front desk made calls. The air conditioning did not work at all. At one point I set the air conditioning to 50 degrees and the room temperature never dropped below 72.
The bed was comfortable. The room clean and entire place clean. The staff was very friendly and helpful. Breakfast offered was great feature. We were in handicapped accessible room. The bathroom door was very heavy to open and close. I don't see how someone who is handicapped would have been able to do this. The bathtub was very high getting out of., almost dangerously for people stepping out of it. Maybe since we are not handicapped we are not seeing things the correct way.
Overall good. Nice size room,clean,friendly staff,good breakfast. Stayed four nights on the first floor. First night some thoughtless knucklle head above us stomped around (sounded like a basketball game up there) for about an hour from 12:00 until 1:00am after that it was fine.
My experience was excellent, we enjoyed everything. The jacuzzi and swimming pool was clean and in good temperature. Breakfast was really good. Thank u so much.
Nothing Gross smelly smoky room with musty air, stained bedding, walked in the room and walked right out, the place should be condemned, do not stay here, ever!
Staff was very friendly and helpful with all requests and questions. Location was easily accessible to the freeway and downtown, restaurants, etc. Plenty of towels, pillows, and all the basic necessities. Room was dark and decorated in dark colors which added to the overall heaviness of the room. Room was clean but the cleaners used had such a strong fake flowery scent that was overpowering and suffocating -- we opened the windows to air it out as much as possible.
Clean rooms, decent free breakfast and friendly staff ... All in all a pleasant 5 day stay. Housekeeping missed us one day out of 5 and we needed clean towels & tissues which we didn't get ... When reported to the front desk he apologized but said they were all gone and he could get us towels.
It was a late night reservation and needed 2 beds. Only had a smoking room available. Was thankful for that. Desk staff very cordial. Room could have had a better air filtration system. Also needed some updating, bathroom floor sticky. Breakfast area small for number of guests. placement of appliances should be reconfigured to ease congestion.
The front desk staff were both friendly and efficient; the bed was one of the most comfortable I've slept on in years, and the duvet/comforter was a fluffy, warm delight to sleep under. The sound of other rooms' doors slamming shut in the hallway was a bit loud.
This hotel was very clean, and I felt very safe in the location. The room was also clean, very spacious, and had ample desk space to get some work done. The breakfast had options for everyone from fruit and yogurt to oatmeal to waffles. There was also a large pool, which I didn't get to use but looked clean and spacious. The hotel staff didn't seem to know how to provide a receipt for a guest who booked online through a travel site. I got differing scenarios from both the agent I checked in with and out with.
Reported problem with our shower to front desk and no housekeeping for our room. They did nothing. Same problem next day, so we left for another hotel. Country Inn across the street was Great. Poor service even when you complain to front desk. Will contact Hilton.com to let them know about our poor experience. Also, beware if you book through KAYAK this hotel won't accept your frequent stay card or status, so no points and no upgrades.
Free dinner/drinks on Monday and Thursday. The room was super nice and clean. The staff were pleasant and polite. Nothing!
We drove down to Manchester from our home in VT the night before flight during a storm. Everything was upfront, clean, and professional and we made it to our flight with no stress or complications. Nothing.
Nice and clean Very helpful employee at the front desk
The late night staff and morning staff were very nice. They double booked my room.
Location very close to the highway, but the room was still quiet. The included breakfast is a very good value, more than just a continental offering. Pool is tiny and chilly, but the hot tub is pleasant. My son left his shoes in the room, called the hotel, and they called him back very soon to say they found them and would hold them until we got back.
The room the bed was comfortable... Staff was friendly... The breakfast was good also Nothing really the price was alittle much even for NASCAR weekend
Close to airport We were put into a smoking room and the smell was terrible. The comforter had burn holes and so did the chair. There was construction right in front of the hotel that started at 6:45 am on a Saturday.
Easy check in. Fridge and micro wave in room. Very outdated..definitely a budget hotel . Not great value for the money, but convienently located for our use.
The proximity to the airport. The staff was generally crabby and not particularly helpful. The facilities need an upgrade and a good deep clean. Even the non-smoking floor still smelled of smoke. There was also an institutional food smell, like a hospital cafeteria. I would recommend trying a different hotel.
My search was for a hotel that had an airport shuttle and a free breakfast. I don't think this hotel should have been allowed to claim that they offered these things, as the shuttle was only available for limited hours and the breakfast was inadequate. The only protein source was yogurt. There was no peanut butter available due to state laws, but there could have been hard-boiled eggs or cottage cheese. At most they should be able to claim that they serve a continental breakfast.
Our shuttle driver on Saturday morning was super great, so friendly and helpful. I wished our room key would let us in from the side parking lot.
Front desk lady kindly moved me to a non-smoking room after I had originally been put in a smoking room. Room was outdated with ok quality linens and an old TV. Original smoking room I was in had cigarette burns on the comforter
Had a problem with blow dryer and it was replaced in a matter of a couple of hours. Very nice desk help and staff.
It was a 90 degrees and the a/c did not work .
Very clean and friendly.
The location was good - close to freeway and major routes. There were some housekeeping misses.
Food was fairly good. Great choice, clean, and plenty if it. Refrigerator didn't work and when requested to check it, there wasn't a note and it still didn't work. Chose the hotel for it's having a pool, but it was closed for cleaning (which I know wasn't their fault, but was very disappointing because that was the reason I chose the hotel n
The pool was great and breakfast was Ok. The ac in our room was so loud. It sounded like someone had a cell phone on a table and it was constantly vibrating. Woke me up at 6 am and couldn't get back to sleep. The shower was mouldy because the caulking had come loose in some spots. When I mentioned the loud ac to the lady at checkout she seemed unconcerned that I was upset. Next time I'll spend the extra money and stay across the street. Much nicer staff and much better rooms!
the suite set up. We were in room 310 and there were no grab bars in the shower and the tub was somewhat slippery. I was not too thrilled getting in the second time so I had to put a towel on the floor of the tub. My husband called Joe and he said that is only the 2nd complaint they have had about that in 4 years. Didn't sound like he was too concerned. Also, we had booked for no down pillows and all of ours were. When requesting foam, we were told they had nothing else. We have asthma so they did a more thorough search (probably went to target and bought some)
Much smaller than expected. Expected a suite as that was the description online. It was basically a hotel room with a bed and a couch. Ptetty small. Molding being held on by a piece of duct tape. I just don't get that as it could have just as easily been repaired the right was.
The staff was extremely nice The mattress was SO uncomfortable
Hotel was clean and modern. Good location from verizon arena. House keeping kept beating on door in the morning, we were trying to catch up on sleep and planning on a late checkout.
Location * Cleanliness was a 1/10, hair everywhere in bathroom upon arrival. * Had to cary dinner up from bar to room on a tray, in which someone bumped into me on elevator and everything was ruined. It was never asked to be brought up via room service.
The room was extremely comfortable. I arrived very late and wished checking out would have been later to catch up on some sleep.
The shuttle was fast and convenient. The driver was friendly and helpful. Fast check in. Clean room. Fresh linen. All good!
Staff helped with a nonrefundable third party booking when inbound flight was delayed. Didn't arrive in time to stay on the prepaid date. P. Line. Com was inflexible, but staff comped a room at a later date reasoning they'd already been paid for a room that was never occupied. How awesome. What a relief for a weary traveler. Nothing.
Love it's close to the airport and had food options in and around the hotel. Didn't have a menu for the diner in the room. I had to walk down and get one.
The walls are very very thin and even after I switched rooms, I was still awoken from people just chatting in the next room. I wouldn't come here to get a good nights sleep.
Liked the later check out time of noon. Room smelled musty.Bathroom smelled and was a bit moldy.
Clean room Families Everywhere Was not able to sleep due to noise
Staff was very friendly and accommodating. Rooms were clean and comfortable, would stay there again. NotHong I can think of
It was walking distance from where needed to be. Fairly loud on the first floor, not very good breakfast options. Wifi somewhat slow.
My room was clean, warm, the employees were very nice and us of a few places to check out.
The interior/decor was spot on. The rooms were a great size and despite being near the regional airport, it didn't distract at all. Wonderful and helpful staff. Enjoyed our stay greatly and will return again if ever in the area.
The pool is fantastic: really warm and clean. The staff was great, accommated us having a crib in the room and called ot make sure we had everything we needed. Really friendly too. The cleaning staff that cleaned our room did not do a good job. Perhaps they were rushed but they didn't replenish paper cups or coffee or toilet paper.
All worked smoothly, no "hitches"