Would you like to save as your currency permanently or for this visit only?
Called ahead of time and asked if my room would have a mini fridge, they said yes. Got there and there was no mini fridge. Some damage to the walls, looked like water damage. In the morning house keeping was knocking way before check out time.
location and price, but even price was too high for what you get. it felt dirty and air conditioning sucked in the smoker's smoke as the other guests sat near by smoking - as rooms were 'non-smoking', so had to sit outside room to smoke. Closet space was near non-existing.
Breakfast was pleasant surprise. Dirty and mustyTile floors were filthy. Ruined a pair of socks due to the dirty floors.AC in room smelled moldyToilet ran all night.Stains on comforter,sheets,and bedspread. The staff did change the sheets on request.
Easy in & out. Free parking and Wireless Multiple electric sockets in room that were accessible. A staff member stayed up late to be there when I arrived at 2 am. Didn't have a functional desk. TV was very small. Airconditioner was a little noisy
Vary the breakfast menu a bit more
The room was clean and pretty comfortable. It was quiet and the staff was helpful. The shower needed more water pressure and room was a little tight.
We have stayed here for the last 5 years when we visit family in Auburn. We have always been comfortable and happy with our stay. The location is very convenient and accessible. The facilities are starting to need updating. We had to change rooms during our stay because of repairs being made. It would have been nice to have a room assigned for the entire stay that would not have required us to change rooms. The staff made the room change smooth and accommodated our needs.
We liked the bathroom and restaurant. Nice and clean facility. Location was a little awkward to get to and farther then we expected from attractions.
Paying fot breakfast and eggs always cold. Bananas only one day. Server was grumpy especially in contrast to the exceptionally great people at thr desk and for the rooms. Only three sets of towels so had to ask for more everyday. Shower was so weak i could barely grt hair rinsed....while water pressure at tub was qutie strong. No fan in bath.
The hotel has an early 80's feel and the many of the rooms open into the indoor pool area. There was very little natural light and the pool area was noisy all day llong. Request an outside facing room if available if this would concern you.
The room & the bathroom were large and clean. The reception staff gave full attention to our requests. I believe we got a good value for our money.
convenience and cleanliness, breakfast food choices. a bit expensive for the region
accessibility to other places
Location. Close to Cayuga Lake and decently priced. My room overlooked the indoor swimming pool. As it is summer there was a lot of families in the hotel and consequently a lot of kids swimming until late at night. Because it is indoors the noise in the swimming pool facing rooms is unbearable. The next door a staff member woke me up at 8 o'clock and told me that they had complaints about a loud tv in my room. I never even switched the TV on. The I ask you with tears in my eyes; What is the point of following up the complaint the next morning? You will not stop the noise so you aren't helping the person making the compliant and you can't verify if the complaint is valid.
We were very happy. Looked like it was in the middle of nowhere but it was very close to everything. Hotel staff were very friendly and they offered breakfast. No complaints
Very clean well maintained hotel with a friendly and helpful staff. Great clean rooms and awesome hot tub and pool. It was located a little off on its own but only took 2 minutes from highway.
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Everything was amazing. The hotel was new and great. The staff were very helpful and friendly. Was nice and quiet where the hotel was located and it was only 10 minutes from the Destiny Mall.
Great breakfast selection, comfortable room Shower was difficult to work. Had to call front desk to operate.
The worst hotel. The staff member who attended us was horrendous. He seemed like an angry fellow who got a kick out of ruining other people's days.
The staff was extremely friendly and the hotel was very clean. Breakfast options were well stocked and there was a variety of healthy options. We thought we had made a wrong turn! It's located in a developing area of the town so looks and feels slightly out of place!
nice pool no close places to eat not much around it
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The staff was amazing!Hotel room was clean and quiet. A gentleman by the worked the breakfast bar,extremely patient, accomadating. He kept the area clean and made sure everyone was satisfied. We travel A lot, he made out day! The pool was cold and kids couldn't swim, one of the main reasons we booked the hotel.
Very clean, comfortable bed, clean showers and bathrooms and nice breakfast area. The room was spacious. Located a bit off the beaten path but if you are going to an event at the amphitheatre it's very well located and an easy 10 minute taxi ride.
Excellent. very convenient check in and check out. they also provide pretty decent breakfast buffet. Rooms are clean. none
the staff mad it great breakfast was a little minimal
Likes: - location by river/lock is charming - upgraded television equipment - plenty of free parking - charming concept of the old Mill - room was made up well each day - well done and clean! - bed was very comfortable, though short. Very nice pillows - this property has potential but needs a couple hundred grand invested to make it nice again Dislikes: - Wifi is nearly non-existent, flaky at its best - no desk in room - "Full" size bed seems short - and I'm only 5'10"! - carpeting throughout needs to be replaced - elevator smells pretty musty - "breakfast" is some cold rolls from walmart, cold cereal, and coffee - filthy windows in forward stairwell - is this part of the "old mill" charm? - must be nice to be the only game in central B'ville: can get away with all of the above. - looks like owners are sucking every bit of coin they can out of this property before selling for a loss to someone with capital/expertise/time to invest. Love to see the books to see how far in the hole the are operating.
friendly staff reliable internet clean rooms (1) slightly musty smell in hallways, although not in room. (2) breakfast items exhausted more than an hour before breakfast ended, including coffee. (3) no lamp next to bed; only overhead light. (4) difficult to find news channels on TV (5) would have like NPR radio stations instead of TV.
The bed felt like I was sleeping on the boxsprings rather than a mattress. The duvet was so thin it couldn't keep anyone warm. The pillows were flat. There were small holes in the curtains. When someone was taking the trash out at six in the morning it sounded as if they were in my room. I would never stay there again nor would I recommend it to anyone.
beds comfortable, linens changed every day , room cleaned every day, no closet, unable to make long distance call, service would cut off upon connection. large frig, very handy. 2 floor motel, no elevator. poor poor cable t.v. breakfast was very poor, very basic,, had to ask for milk, tea, cold cereal, white bread, cake donuts
Quiet rural setting and though on a B highway very little traffic noise at night. Staff very nice too. Little bit pricey for time of year and quality of room.
although we did not need to have apet friendly place, we noticed others who did. Would recommend this for friends who travel with their animals. It was close to my final destination. thought it was a bit high priced.
Clean and well maintained.