Pros (+) Comfortable bed; great bathroom and pleasant breakfast
Cons (-) Front desk staff seemed a little distracted and bored
2 stars
Inn At The Finger Lakes
Photos of Inn At The Finger Lakes
Overview
Situated under a 10-minute walk from Old Post Office and Courthouse, Auburn Button Works and Logan Silk Mills and William H. Seward House, Inn at the Finger Lakes features a swimming pool. Guests can also enjoy free internet access throughout the property.
Inn at the Finger Lakes Auburn (New York) offers a 24/7 reception, plus a BBQ/picnic area and a 24-hour business centre. For added convenience, it features meeting rooms, laundry facilities and room service.
The hotel offers 77 rooms, all of which are equipped with a microwave, a hair dryer and a refrigerator.
The position of Inn at the Finger Lakes allows easy access to many tourist attractions by foot. It is also an easy car ride from Syracuse and Seneca Falls.
Amenities at Inn At The Finger Lakes
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Things to do
- Casino
Family friendly
- Cribs available
Reviews of Inn At The Finger Lakes
6.9
Okay
802 verified ratings
Wonderful
289
Very good
148
Good
137
Okay
68
Fair
61
Mediocre
37
Poor
62
Summary of reviews
Guests say
Guests appreciated the good location and some amenities, but many expressed dissatisfaction with the service, cleanliness, and breakfast options. The staff was often described as unwelcoming, and several rooms were noted to be dirty or poorly maintained. Overall, the hotel has potential but needs significant improvements in key areas.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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6.9 out of 10
633 reviews
6.6 out of 10
69 reviews
7.6 out of 10
25 reviews
7.9 out of 10
5 reviews
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Pros (+) We have stayed here for the last 5 years when we visit family in Auburn. We have always been comfortable and happy with our stay. The location is very convenient and accessible.
Cons (-) The facilities are starting to need updating. We had to change rooms during our stay because of repairs being made. It would have been nice to have a room assigned for the entire stay that would not have required us to change rooms. The staff made the room change smooth and accommodated our needs.
Pros (+) The room was clean and pretty comfortable. It was quiet and the staff was helpful.
Cons (-) The shower needed more water pressure and room was a little tight.
Cons (-) Vary the breakfast menu a bit more
Pros (+) Easy in & out. Free parking and Wireless Multiple electric sockets in room that were accessible. A staff member stayed up late to be there when I arrived at 2 am.
Cons (-) Didn't have a functional desk. TV was very small. Airconditioner was a little noisy
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel is pet-friendly and offers a compact, cozy room with a coffee bar, making it a convenient and good value for solo travelers.
What practical information should I know about the hotel's amenities?
The hotel offers a 24/7 reception, a BBQ/picnic area, and a 24-hour business center. Additionally, it provides meeting rooms, laundry facilities, and room service for added convenience.
When is the best time to visit the hotel?
The high season is in July, offering a perfect opportunity to explore the nearby attractions and enjoy the hotel's swimming pool. However, December is the low season, which may provide a quieter experience.
What can I expect from the hotel's cleanliness and customer service?
The hotel provides clean and simple rooms, and the staff are known for being friendly and accommodating. However, some guests have mentioned areas that were unkept, such as the front door mat, and unclean rooms in certain instances.
Is the hotel's food quality satisfactory?
The hotel does not offer breakfast, but it does have a coffee bar. Some guests have mentioned that the rooms are equipped with a refrigerator, coffee machine, and microwave, providing practical options for food and beverage storage.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Upgrade
If you encounter any issues with your room, such as a malfunctioning refrigerator, don't hesitate to bring it to the attention of the staff. Some guests were upgraded to a suite for free after encountering room issues.
Consider Pet-Friendly Accommodations
The hotel allows pets for a fee, making it a convenient option for travelers with furry companions.
Check Room Amenities
Ensure that the room amenities, such as the refrigerator, are in working order upon check-in to avoid any inconvenience during your stay.
Be Mindful of Check-In Process
The hotel has implemented a new check-in system through a video call, which may lead to occasional hiccups. If you encounter any issues during this process, don't hesitate to seek assistance from the staff.
Explore Nearby Attractions
Take advantage of the hotel's central location, which offers easy walking access to downtown attractions, restaurants, and shops.
Address Room Concerns Promptly
If you encounter any cleanliness or maintenance issues in your room, promptly notify the staff, who have been reported to be helpful and accommodating in resolving such concerns.
Be Aware of Deposit Policy
Upon check-in, the hotel places a hold of $75 on your account, so it's advisable to be prepared for this additional charge.
Consider Noise Levels
Some guests reported issues with noise, particularly from neighboring rooms. If you are sensitive to noise, consider requesting a quieter room location.
Clarify Breakfast Availability
While the hotel is advertised as offering breakfast, some guests were surprised to find that breakfast was not available during their stay. It's advisable to confirm the current status of breakfast service with the hotel.
Parking Considerations
The hotel's parking lot is small, and there are no clear signs directing guests to the main entrance. Be mindful of this when arriving with luggage.
Location
12 Seminary Avenue, Auburn, NY 13021
What's nearby
- Willard Memorial Chapel335 yd
- Schines Auburn Theatre0.3 mi
- Auburn Public Theater0.3 mi
- Seward House Museum0.4 mi
- William H. Seward House0.4 mi
- St. Peter's Episcopal Church Complex0.5 mi
- Case Memorial-Seymour Library0.6 mi
- William and Mary Hosmer House0.7 mi
- Cayuga Museum of History and Art0.8 mi
- Schweinfurth Memorial Art Center0.8 mi
- Wall Street Methodist Episcopal Church0.8 mi
- Fort Hill Cemetery1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Inn At The Finger Lakes
Low season | March |
|---|---|
High season | February |
Average price (weeknight) | $85 |
Average price (weekend night) | $180 |
When to book a room at Inn At The Finger Lakes
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.4 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Syracuse Hancock Intl |
Distance to airport | 26.1 mi |
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