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Canal-side setting, attractive and interesting
The toilet seat had broken,we didn't like to complain!!also no staff when we went to the bar near the reception twice!!!once on our arrival then around 5 30 pm!!!it would be nice to have a pint in the hotel instead of going across the court yard!!!we stay here often!!!
good food bath room a little small
The views from the window over the Llangollen Canal were nice. Staff friendly. Found it hard to get to grips with the air conditioning. Having manually turned it off it came on again automatically.
The room was very comfortable with beautiful views over the canal and the countryside. The spa was superb with a huge range of treatments on offer and helpful friendly staff. We had an excellent meal in the restaurant with local ingredients. Although the food was excellent, the restaurant staff did not seem well trained, eg they did not return with requested items, nor did they ask or anticipate whether anything was needed.
My wife and myself enjoyed a relaxing spa and then a wonderful meal in the hotel restaurant. The hotel facalities are excellent. Rooms are nice without going over the top. Bar Prices are good value. If the hotel can maintain these prices it will do very well.
Room comfort, Leisure facilities and view from room N/A
Everything. Air conditioning unit just a little too loud.
Very nice indeed We would have like to have dined in the bridge rest# rather than in the bar
The location was lovely. I haad a lovely walk along the canal in the Autumn sunshine One of my guests in another room changed room as the room had apparently been used, also another guest had used towels when they checked in.
Rooms were clean and staff were friendly and helpful Breakfast was good with plenty to eat. I would definately stay again.
Stay was dissapointing, expectation was high with a rate of £94.50 ! Rooms are very sad and tired, bathroom was poor, shower thermostat was broken. Hotel needs several thousand £ spent to bring it up to a comfortable standard. Evening meal was excellent and staff were good.
Very friendly, relaxed hotel, food reasonable. Breakfast service excellent. TV was set as Radio, could not change to TV.
The staff members were all very friendly, the food was very good with an interesting menu, and the quaintness of the town and the hotel made for a very fun stay!
Friendly, clean, good food and service and value for money. They also serve Bass in the bar. No
friendly, small, good value, tv services could be better
The friendly service
Excellent service and super breakfast. Comfortable clean rooms beautifully decorated. The hotel could do with a lift as my elderly mother struggled to get up to the third floor.
Excellent location, in town centre and close to countryside. Comfortable bar/lounge area. The room (216) was quite small and very hot. Radiator valve was very stiff to operate. Even when closed completely the room was hot. Very little drawer space in the room for clothes, only a cupboard with hangers. Bar prices...£3.80 for a glass of wine?
It was convenient desk staff were helpful. No mini bar, en-suit far too small, Table light didn't work, TV didn't work properly, window had to be fully open or closed; unless propped up with bottle. No bar or snacks mid afternoon. I was only there one night so didn't bother; too costly
An old but comfortable hotel that provided just what a traveller needed for a short stay, neat,tidy and well staffed.
The staff were very friendly & polite. The food was of excellent quality. Nothing
hotel in good position, stayed in the laura ashley suite, nice room, very clean and an excellent breakfast, thanks for a lovely stay. nothing
It was conveniently located and had a relaxing atmosphere. As above re leisure centre also some of the furnishings are looking tired!
The Forest Guest House was beautiful, the rooms were spotless, the breakfast was really good and Paul and Michelle were great. Can't wait to visit again - A+++
A traditional country house in a secluded and pleasant location with high quality renovations and good service.
A very friendly & welcoming B&B. Glorious surroundings. Nicely preserved old building. Room & facilities very good. Food at local pub, Kerry Lamb very good & reasonably priced.
Greeting was friendly and welcoming; introduction to facilities was very good; accommodation was warm, clean and spacious. Food of good standard.
We valued the quiet efficiency of the staff/owners who were always available, but unobtrusive.The house and surrounding area were beautiful,and the recommended gastropub in the vicinity lived up to expectation.A return visit is essential!
the house,the owners,the chickens and dog,and the breakfast he broke one of my eggs on the first day but he learns fast
Very big ensuite room , even though it was a single. Felt like I was the first to use the room, which is how it should be! No bad points
We loved this Guest House. Paul was a lovely host and the guest house was beautiful, clean and very spacious.
relaxed and personal touch. quiet and not crowded
comfort and cleanliness, no
We enjoy the beautiful location and impressive architecture of the hotel.
we left early (6am), and still had a great breakfast left for us
Amazing location and, having been given an upgrade to a suite, the views were breathtaking. Excellent service upon arrival and in the bar and restaurant. Little disappointed that upon checking out, we were not asked whether we had enjoyed our stay and did we have any issues . We did not eat in the main restaurant for dinner as we were in a hurry and chose the bar. Food was very poor, fish was dry and burger as tough as an old boot - maybe it was the chef's night off. However, breakfast the following morning was superb.
My wife and I both thought the rooms were fantastic, our room, The Mainstone Suite was absolutely lovely, the food was first class and the staff very friendly, Leigh ensured that allour needs were met.
Beautiful Welsh country. Beautiful hotel and bahroom. The hotel didn't appear on my GPS system in the car, so we had a bit trouble finding it. Once there everything was OK.
The location is in a stunning area of natural beauty ideal for relaxing walks and a chance to unwind.
A refreshing change to have an individually styled hotel & to be treated in a friendly manner, rather than just one of a number of guests. Signage to the hotel could be better
Very friendly staff, beautiful house and grounds.
The location was absolutely beautiful. It was a lovely hotel with real character and each room was individually decorated in a unique style. The staff were very friendly and helpful. Only that there was no de-caffeinated coffee in the bedrooms.
breakfast was well presented and very filling lots of choice coffe and tea pipping hot
Made to feel very welcome by everybody. Food was excellent. Rooms were lovely. A nice friendly atmosphere. Would definately go back.
Friendliness of the staff and an interesting location
The breakfast,hot,plenty of it and plenty of choice. The manager was very accomadating and cooked a mean breakfast. The hotel.
Very friendly landlord Internet not working
the food was very good and value for money
Warm & friendly staff. A long way up to top floor to carry a my overnight bag.
The landlord was friendly and tried to makeup for the initial failure of the online booking system. The breakfast was good. On arrival, no room had been booked due to a failure to inform the landlord by the booking agent. Fortunately, I doubled up with a friend who was already there. Overall impression was of a general shabbiness and lack of maintenance. The shared bathroom door didn't lock; the bedroom light switch was at the far end of the room; the bed wasn't made; etc etc.
Breakfast excellent. staff very helpfull and polite. Hotel could be good with some tender loving care and an update on decor.
Not a lot! Compared to the "lodges" it was pretty basic. Most of it - it was not of a high standard. a bit like Fawlty Towers! It was all locked up when we got there even though we were an hour after the check in time.