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Canal-side setting, attractive and interesting
The room was very comfortable with beautiful views over the canal and the countryside. The spa was superb with a huge range of treatments on offer and helpful friendly staff. We had an excellent meal in the restaurant with local ingredients. Although the food was excellent, the restaurant staff did not seem well trained, eg they did not return with requested items, nor did they ask or anticipate whether anything was needed.
Room comfort, Leisure facilities and view from room N/A
The toilet seat had broken,we didn't like to complain!!also no staff when we went to the bar near the reception twice!!!once on our arrival then around 5 30 pm!!!it would be nice to have a pint in the hotel instead of going across the court yard!!!we stay here often!!!
My wife and myself enjoyed a relaxing spa and then a wonderful meal in the hotel restaurant. The hotel facalities are excellent. Rooms are nice without going over the top. Bar Prices are good value. If the hotel can maintain these prices it will do very well.
good food bath room a little small
The location was lovely. I haad a lovely walk along the canal in the Autumn sunshine One of my guests in another room changed room as the room had apparently been used, also another guest had used towels when they checked in.
Very nice indeed We would have like to have dined in the bridge rest# rather than in the bar
Everything. Air conditioning unit just a little too loud.
The views from the window over the Llangollen Canal were nice. Staff friendly. Found it hard to get to grips with the air conditioning. Having manually turned it off it came on again automatically.
Very friendly, relaxed hotel, food reasonable. Breakfast service excellent. TV was set as Radio, could not change to TV.
Stay was dissapointing, expectation was high with a rate of £94.50 ! Rooms are very sad and tired, bathroom was poor, shower thermostat was broken. Hotel needs several thousand £ spent to bring it up to a comfortable standard. Evening meal was excellent and staff were good.
Rooms were clean and staff were friendly and helpful Breakfast was good with plenty to eat. I would definately stay again.
The staff members were all very friendly, the food was very good with an interesting menu, and the quaintness of the town and the hotel made for a very fun stay!
Friendly, clean, good food and service and value for money. They also serve Bass in the bar. No
The location of the hotel is spectacular with stunning views of the lake.
White water rafting at Bala Visited the Lake Vyrnwy sculture park and dam Swimming pool/spa facilities would be a good addition
The views are simply stunning. Get a lake view room, the extra cost is well worth it. Staff are superb and the hotel has bags of charm. We will be returning without doubt.
Location Not being able to use my laptop or mobile phone
Wonderful dinner at Hotel restaurant and the view when the sun was setting. Cleaning - Bath tub was not clean on the day I checked in so I couldn't bath. Next day the cleaning had not been done. Hand towels were not changed even if they had been wet.
Location, food Room availability. Shabby chic was a bit too shabby and the attention to detail was lacking.
beautiful view from every room breakfast on the Saturday morning was poor, but on the Sunday morning was very good.
Peace and quiet, room with a view,good food, king sized bed and spacious bathroom.
1) Location( Nice view). 2) Tidy. 3) Stylish. 4) Romantic&Relax. No elevator.
An old but comfortable hotel that provided just what a traveller needed for a short stay, neat,tidy and well staffed.
friendly, small, good value, tv services could be better
The friendly service
Excellent location, in town centre and close to countryside. Comfortable bar/lounge area. The room (216) was quite small and very hot. Radiator valve was very stiff to operate. Even when closed completely the room was hot. Very little drawer space in the room for clothes, only a cupboard with hangers. Bar prices...£3.80 for a glass of wine?
It was conveniently located and had a relaxing atmosphere. As above re leisure centre also some of the furnishings are looking tired!
hotel in good position, stayed in the laura ashley suite, nice room, very clean and an excellent breakfast, thanks for a lovely stay. nothing
The staff were very friendly & polite. The food was of excellent quality. Nothing
Excellent service and super breakfast. Comfortable clean rooms beautifully decorated. The hotel could do with a lift as my elderly mother struggled to get up to the third floor.
It was convenient desk staff were helpful. No mini bar, en-suit far too small, Table light didn't work, TV didn't work properly, window had to be fully open or closed; unless propped up with bottle. No bar or snacks mid afternoon. I was only there one night so didn't bother; too costly
Greeting was friendly and welcoming; introduction to facilities was very good; accommodation was warm, clean and spacious. Food of good standard.
comfort and cleanliness, no
the house,the owners,the chickens and dog,and the breakfast he broke one of my eggs on the first day but he learns fast
relaxed and personal touch. quiet and not crowded
We loved this Guest House. Paul was a lovely host and the guest house was beautiful, clean and very spacious.
A traditional country house in a secluded and pleasant location with high quality renovations and good service.
Very big ensuite room , even though it was a single. Felt like I was the first to use the room, which is how it should be! No bad points
The Forest Guest House was beautiful, the rooms were spotless, the breakfast was really good and Paul and Michelle were great. Can't wait to visit again - A+++
A very friendly & welcoming B&B. Glorious surroundings. Nicely preserved old building. Room & facilities very good. Food at local pub, Kerry Lamb very good & reasonably priced.
We valued the quiet efficiency of the staff/owners who were always available, but unobtrusive.The house and surrounding area were beautiful,and the recommended gastropub in the vicinity lived up to expectation.A return visit is essential!