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Room was well cleaned and very neat. Decent breakfast. Overall the neighborhood is sketchy and the hotel is dingy and worn.
Nice clean king bed, and a shower with in-ceiling heat lamp, decent shower water pressure, and hot enough to melt the flesh right off your bones, should you so desire. Fast wifi with strong signal, quiet (although I think that was because I was the only guest in the whole place - felt like a ghosttown). Walking distance to central west Hartford Old building, and not in the quaint historic way, but rather the never-once-remodeled-since-built, shoddy ceiling patches and old hall carpet, do-I-trust-that-elevator-for-one-more-ride kind of way.
It was a good basic hotel. Being old is not a crime, but the lobby does not give a good impression. Price, comfortable bed and having free undercover secure car parking were most important. One minor problem was the poor continental breakfast. But I would stay there again.
The price, location (right next to the XL Center during comic con), staff was friendly, room was excellent! No breakfast included, wifi wouldn't stay connected.
Restaraunt closed too early
Doorman was most helpful. Room was clean & mattress super comfortable. Donna in the lounge was very accommodating with food service very late at night! Club breakfast would have enjoyed a 10:00am closing.
Helpful,informative and kind.
Clean and nice space. Great staff.
I enjoyed a wonderfully relaxing stay at this Hilton. The staff went out of their way to accommodate my baby. The rooms were comfortable.
Super friendly staff, amazing beds, awesome indoor pool. Nothing....Everything was great
Beautiful clean rooms, great AC, very comfortable mattress. Cost of parking that they spring on you. They say it will be "validated" but in the end just means they'll charge you $18 at checkout.
The parking lot attendant was rude and not helpful
The service at the front dexk The fitness center
view guy smoking outside while i waited for a ride
I really want to compliment the staff. Every person I encountered went above and beyond to be friendly, pleasant and helpful. The hotel had everything I needed and the price was reasonable. Even the garage was well lit and easy to manage ($17 per 24 hours). I would return.
Didn't like you had to pay for parking when we were staying at the hotel anyways, also for that amount there should have been continental breakfast offered.
I liked the big spaces and the comfort of the bed The room smell like smoke and the neighbors were noisy.
I like nothing Everything
There was no continental breakfast included and the options for breakfast took too long so I had to go somewhere else.
Clean and comfortable and quiet. It was a bit expensive. Starbucks in the lobby was great. Staff was wonderful. It was a bit expensive. Parking felt a bit unsafe.
I was not able to cancel the second night, when I needed to leave due to a Snow Storm. Kayak told me I would have needed to change the reservation before the storm came to get a refund on the second night, which was impossible.
Closeness to family for holiday visit. Thin walls between rooms.
Room nicely furnished. Breakfast offerings complete. Very nice lobby.
Heated floors in the bathrooms Nice breakfast The neighboring water pipes created noise when in use
I liked that they communicated very wedding and were very helpful planning my wedding night st the hotel. What i didnt like were the very uncomfortable beds. First night i stayed the room was nice but the bed was very hard and uncomfortable. I asked for a better bed in my room. They switched me to another room. Room was very nice and there was champagne for me and my new wife but again the bed was terrible. Throwing a feather topper on a 30 yr old bed thats rock hard doesnt add comfort. Please invest in new beds. Also the continental breakfast was subpar. Ive had better breakfast at mcdonalds.
Helpful reception upon arrival and room was decorated very nicely Hotel was quite pricey for the facilities on offer and TV hard to control
the hotel is very quaint...room was comfy and the 4 poster beds were luxurious! Easy to find...convenient to Hartford...Noella Spa is a hop across the parking lot...I had been to the Noella Spa in Avon (stayed at sister hotel Avon Old Farms) and was so satisfied with the services! Only 2 complaints...room smelled vaguely of cigarette smoke and the breakfast was a little to be desired-ran out of coffee at 8:15! I would stay here again... I like Noella Salon....very clean and professional...prices were reasonable for the area The hotel is well maintained and luxurious! I had no complaints.... Rooms are def old, but clean and cared for.
Athmosphere Very loud at Night And in the morning
Everything. Nice staff. Nice neat hotel. Breakfast included. Very welcoming. -
Staff was great and we loved our room! Would definitely stay there again.
It was convienent and had free parking
The staff is uninterested in guests in my opinion. It is very clear this hotel has not been renovated yet like the other Sheratons. Perhaps it is largely a corporate clientele, given the lounge is not open on the weekends and such. Overall, if you can stay somewhere else, do so. See above
The elevator on the left is the fastest elevator I've ever experienced in a hotel. My rate from booking.com didn't get properly transmitted to the hotel, and I had to take about half an hour to get it set straight, including calling booking.com and having them call the hotel. Not a huge problem, but kind of a hassle. :)
Staff was polite and accomodating. The other guests were very loud at 3 am but that's not Sheraton's fault
There were guests making a lot of noise security did nothing about it.Awake all night.
Dog friendly and FRIENDLY staff No hot tub No double beds
Had a broken coffee pot in the room. Asked for it to be replaced and it never was. Not very good service
The breakfast was first rate!
I loved the staff. they were so helpful and accommodating. The rooms where clean and nice. They had a pool, a really cold pool. Nice breakfast variety. Mattress was hard as hell. (Think sleeping on the floor) and we tried a few beds all the same. They over charged us and we had to get Kayak/Booking to fight them to fix it. No bathtubs, only showers.
excellent comfort, very clean, wonderful staff, very modern. A nice hotel to stay at, breakfast was especially good. hotel would not accept AARP discount based upon my reservations obtained from booking.com. I wish they could have accomodated me, this was very disturburing to say the least.
The hotel wash beautiful. It was spotless. The breakfast was great. The service was great. We had a great mattress. Ma huge room. Well priced. I needed a safety pin or a sewing kit and they had neither.
Breakfast Service at front desk Pool
Love the Hot Breakfast. Staff was amazing and very helpful.
Pleasant staff. Clean accomodations. Good value. Welcoming atmosphere. I can think of nothing negative about our stay.
The hotel and rooms are clean. It is just a straight forward hotel when you just need a place to rest your head. The staff are always friendly and helpful. Noise level is always reasonable. Rooms are a great size. The pool is always nice for the kids. The complimentary breakfast is good. It is a great value and there are always rooms available.
Gave me a smoking room
For $97, I was pleasantly surprised. Very comfortable room, would sleep 4. Incl. free continental breakfast. Good location for me to start my trip of New England
Ample rooms, free breakfast and Internet and free parking. Rooms almost feel over simplified.
I read some great reviews about this hotel before booking. In reality it's just a basic short stay hotel doing what you would expect at a good level. Only issue was a slight odour from the a/c unit but no real complaints, but also not a hotel I'd rave about - had no need to test the resources of the staff so highly praised in other reviews. Good simple stay!
Hotel right on our route. Staff efficient and pleasant. Room clean and comfortable. Kids really liked the breakfast-- particularly the make-your-own pancake machine! A/C unit cycled on and off loudly, waking me up. Didn't bother the kids though.
Biscuits were put out for breakfast and asked worker if gravy was coming out - reply was - No, it's Sunday and I'm too busy. A simple no would have sufficed without the comment.
coffe maker broken
the location was very convenient, it is close to the freeways and the city but not in the crowded downtown area. they provided shuttle to nearby places like rental car place and science center. They have a good wifi. renovation was ongoing during our stay and there was no advanced warning of such work going on, as a result the lobby and the hallways are dirty, dusty, noisy, and smells funky. the renovation work was not properly phased/staged to allow guests to have access to the rooms without passing through the work area. the room that was given to us was the first room from the construction work and even when I want to rest during the day I couldn't because of the noise. the room was also across the hall from the breakfast area and some people were noisy in the morning, the loudest was a fire inspector talking to a hotel staff and I could hear their entire conversation in my room. the room that was assigned also had a few issues - the phone never worked even after I complained about it several times; the lights in the bathroom was flickering, it was fixed after one complaint but they replaced one of the bulbs but not the other resulting in a weird lighting; the shower water was never stable, warms up for a few minutes then drops to cold water for a few then goes back up to warm again; they also forgot to service the room on one of the days that we stayed.
The hotel was very friendly and I felt secure by myself during my stay. Staff was very helpful
Undergoing construction. very busy place with construction workers doing interior renovations.
Nice clean and comfortable room. Internet was free but extremely slow and took forever to connect.
The room was nice, clean and comfortable. In general the Hotel was very good.
The room was very clean and modern. The breakfast served and the location of the breakfast were great. I found the intermittent noise from the heater somewhat disturbing, but I guess that is true of all motels. You either put up with the noise or freeze. In this case, the noise seemed to drown out the television sound, which did not reach a very high volume anyway.
Large clean room, free internet access via WLAN and 2 Computers for guests, good breakfast,friendly person at reception.
The breakfast and the cleanliness of the room. Very neat and tidyPlease write at least 15 words
The staff was so attentive and eager to please but not overbearing. They treating us with such respect and help me out when I needed it. Also saw them doing the same for all the other guests. I liked everything
Clean, great atmosphere, and convenient amenities. Fairly quiet considering it is near the airport. Ice machine on our floor was out of order as well as one of the elevators. Shower door in our room did not seal shut all the way, resulting in water all over bathroom floor. The woman at the front desk told us to use our towel to dry it up and had new dry towels brought to us.
Because we booked on "Bookaroom" we got charged $60.00 more. Call them directly - don't use kayak or an online
Loved the spacious and thoughtful layout of the rooms, the cleanliness, and the amenities.
Hotel efficiently set up for the traveler. Older but well maintained. (have stayed at several other hotels in the area-- of comparable price but not of equal quality) Liked that there was an actual wall thermostat to control heat/cool, the remote had a guide button, their computer had shortcuts to easily print out boarding passes, it was clean behind the bed/ bedside tables!, ..... Re breakfast: wish the hotels would use paper plates/cups and have more wholesome wholegrain breakfast items.
Great value. Got upgraded to a suite. Breakfast above average. I found the mattress uncommonly soft.
Clean and comfortable
Clean but light on toiletries. I did really enjoy the relaxing screensaver on the TV after a long trip. Great deal for someone just looking for a place to stay, get up and go. Seems popular with flight crews. I also liked that the hot water for tea has a separate source and is untainted by coffee. That is a rarity in the hotel breakfast bars. In fact, given a choice of hotels for another night, I came back. I hate it when the tea water tastes like coffee.
A good balance breakfast. Punctual shuttle to airport. Comfortable bed.Good shower water pressure. Booked a non smoking room, and got a non smoking room on a smoking floor. Assured by desk clerk that the room would not have a smoke smell. Wrong. A non-smoking room on a floor of smoking rooms and hallway is going to smell like tabacco smoke. While the offer was for a non-smoking room, I had no choice but to accept the reservation. However, I find it a bit deceiving not to fully explain/disclosed that a non-smoking room is on smoking floor until upon arrival. Due to this experience, I will not recommend La Quita.
Good location, staff was friendly and helpful Room was dated. Sink had cracks, floor tiles terribly worn. Breakfast normally is decent in LaQuintas, but today waffle batter had a sour taste
If you need to stay close to the Hartford-Bradley airport this is the place to stay. They have a goof breakfast and free transportation to and from the airport including the rental car facilities. Great value. Nothing.
Convenient shuttle to and from the airport. There were stains on the bedding. And a hotel employee was banging on my door at 6:30am and before I could even get up she used her key and started letting herself in! Luckily the latch was on and she couldn't open the door, and she finally yelled 'oops, wrong room. Sorry.' It was awful.
Great value. location
Clean fresh smelling room with comfortable bed Hall way carpet needs changing
The staff was courteous, the rooms were very clean, and the location was central to a variety of attractions. It's suited my needs and my budget extremely well. The room had a bad smell upon entering, so we were forced to use body spray to freshen it up until we could get room deodorizer from the housekeeping staff. Also, the pillows were small and hard, so I would recommend bringing your own if possible. Other than that, I had absolutely no complaints about the room, the staff, or the amenities.
Just the location The appearance, the entrance to the hotel didn't lock. The hotel is renovating so 65% of the room were left open and dark. I will not be going back to this hotel.
DAYS INN IS A VERY NICE HOTELS AND I WILL GO BACK. NICE HOTELS.
The hotel was very well located and had a great view of the capitol. It was only a few minutes from the Connecticut Convention Center, which was convenient for my work function. The parking lot outside felt extremely unsafe on several different occasions. A security guard of some sort posted outside would have helped with this. If I had been coming in after dark, I'd have been very unhappy with this situation. Luckily, I was coming in during the daytime still.
Room and bathroom were clean. Parking is not included in room rate. This is not clear on the hotel's listing on Kayak's site. Room and bathroom have the charm of an old dorm room. Breakfast is minimal--continental. The bargain aspects of the hotel would be ok if parking was included. With the fee for parking, the room rate is not a good value. We would have gone to another property if we knew that parking wasn't included in the room rate.
Covered parking under the "E" Wing; staff recognition as a returning Marriott Platinum Elite member. Outdoor and indoor swimming pools. While it is promoted as a full service Marriott Hotel, it does not meet that level of expectation. On weekends there are no Saturday or Sunday newspapers, even in the gift shop. Room air-conditioning in 3329 was not working below 72 degrees; the bed comforter was too heavy for summer usage. There are many places that need fixing up, such as repaving the outdoor parking areas, replacing broken treads on farewell stairs, and having the concierge lounge open and stocked on weekends.
Hotel was modern and clean.
the hotel needs more parking it is very crowded after 9 pm and not sure of its exact location . I also felt breakfast could of been provided