West Stockbridge Hotels

clean, cheap, basic, no frills, but not needed if youre just there to sleep, shower, etc.

The staff were excellent, calling us via phone in our room to ensure all was well and then responding immediately to a question we had. Great location and easy access to several gems of towns. Lovely view nestled in the Berkshires. Big room and quiet surroundings. Had a variety of cable channels. Good deal for money!

The rooms are pretty dated and the bathroom fixtures were a bit quirky. The tub and sink are dated and looks aged.

The innkeepers provided a small bottle of wine as a welcoming gift, there is an electric fireplace for ambience and you can eat the provided breakfast in your room. There are games and movies available and the innkeeper was very informative. Also they provide robes, have a fridge, toaster oven and microwave in the room. Ice is in the freezer. The woman who is part of the cleaning staff (Kim I believe) was very nice when we were leaving. Unfortunately my elderly mom was ill at 2:00pm the night before from eating fried food and I cleaned up as best I could. Kim was very sweet and expressed her concern and said not to worry about anything. Can't say enough about the owners and staff. They are there to meet your needs and ensure that you enjoy your stay.

Only suggestions would be to have a wall mirror in the living area so when one guest was in the bathroom the other could get ready outside. Little plates would have been nice for our bagels, quiche and other baked goods. Not major inconveniences by any means.

From the moment we arrived at the Shaker Mill Inn we instantly felt at home. We walked into our room and the lights were on, music was playing, the electric fire place was on, and there was wine, compliments of the owners. The room was extremely clean and well-kept and full of little personal touches. We stayed for two nights and went skiing at Catamount during the day. It was just a half hour drive from Catamount and worked out for us very well.

Our room wasn't completely modern and updated, but what it lacked in updates, it made up for in cleanliness.

Clean, friendly, pleasant

Is shutting down in 1 month for demolition, and being replaced with a new Hilton(?) according to the staff.

Large rooms, several elevators, nice pool, ample parking, extensive breakfasts (with scrambled eggs, bacon, sausage, make-your-own waffles, yogurt, various breads, coffees, juices, and cut fruit - tho not exactly fresh). Good check-out time of noon.

No exercise/stationary bike in the fitness room! Reluctance to help when the maids failed to clean our room (due, admittedly, to our inadvertently leaving the 'do not disturb' sign on the door). While advertise 'free wifi' they offer higher speed for more money (meaning: they have artificially reduced the 'free' speed) and limit the number of devices to 3. Shower, but no bathtub. No magnifying shaving mirror.

Ski, snowboard, bowled Definitely one of the best in the area. Very good breakfast although there could have been more seating. In room fridge and microwave great for after ski snacks

There could have been hooks for ski jackets etc. and a little more storage. When skiing you have a lot of clothing.

Good location I guess. The pool looked pretty nice but I didn't have a chance to use it.

Room wasn't very clean. Comforter was riddled with stains as was the shower curtain. Errant hairs kicking around and an overall musty smell. Also the tv reception was awful.

Beds were decent and room was large. Fridge in room was nice. Good location.

Bathroom smelled really musty. A/c was loud.

Not much.

It was somewhat rundown.

The fellow at the front desk was super friendly.

Breakfast was quite good!

Not having a restaurant & room service

A lovely clean room with value for money

Beds were comfortable and appealing. Staff was nice. Location was excellent.

Curb appeal was lacking.

It was perfectly located.

Staff didn't seem aware that we requested a smoke free room and we had to ask for the complimentary breakfast. They were willing to meet requests. We got charged for parking which we did not anticipate. We would not stay here again. Not our style.

The location was convenient for our purpose which was to visit Tanglewood and other sites in the Berkshires

For us the location was perfect. Rooms very clean.

The place is huge with lots of rooms.

There was hardly any heat. The living room had the heat unitand a small duct ran into the bedroom. It never warmed up!

This new hotel is a gem. If there was an option for 6 stars I would have rated it a 6. The room was very large and comfortable, the common spaces in each floor we're inviting and unique. The staff was helpful and friendly. The attention to detail (cookies at turndown a vintage radio with Bluetooth, stocked refrigerator, and a spacious and well appointed bathroom) all made for a perfect stay.

The location was not great. North Street is under construction and Pittsfield a little far afield from Tanglewood etc but honestly worth the drive for the comfort of the hotel.

Maybe the best non-resort hotel we've ever stayed in. The hotel was beautiful and furnished to perfection. Great staff. The staff was very friendly and helpful. We were there for a ski weekend, but it was far too cold the second day. The person at the front desk asked us what we were looking to do and made a list of things for us to do along our ride home. We loved the rooms. Bathrooms were great. We are now looking for an excuse to go back to Pittsfield so we can stay there again.

Nothing. Perfect Hotel.

Great place will go back

It is so easy to be a guest at the Red Lion Inn. The staff are so willing to make your stay comfortable, the food is good and there is plenty to do and enjoy.

We stayed in Stevens House. The rooms were very nice. We enjoyed the parlor with fireplace and big screen. The kitchenette was great and had everything we needed . The location is good for a nice walk around town or a game of tennis.

The lack of a breakfast option. There really aren't many alternatives in the town either. We didn't have children along , but there isn't much for them to do in town IMO.

Clean and well laid out rooms Nice breakfast with friendly staff

The staff and the size and cleanliness of the room.

The fitness room is marginal.

Everything was taken care of, and there was lots of generosity in what they offered. Scotch and cordials, fruit and iced tea. The swimming pool was warm and fantastic, and, the gardens immaculately kept.

no

Beautiful home, beautiful people, beautiful surroundings, beautiful food.

Overhead fan in room didn't work if overhead light was turned off.

The owner was wonderful, very accommodating. Good breakfasts.

The heater was somewhat noisy.

Beautiful view of Laurel Lake, updated rooms, friendly staff. I would definitely stay here again.

Mattress needed to be rotated! I felt like I was falling off the edge half the night.

Overall nice area/ location. Very clean and comfortable.

Breakfast area looked unkempt and could use some touch ups/ updating. Phone would ring at randome, but only one ring, went off a few times the middle of the night. Early in the AM, woke up to noises sounding like someone messing with the door/ door handle. ( no knock as if it was housekeeping)

Pool was comfortable temperature, warmer than other hotels. Location was perfect, close to Shakespeare & Co., Shaker Village and Berkshire attractions.

no

The staff were phenomenal! They were helpful and courteous and provided great customer service.

The only redeeming quality of the hotel was the front desk woman who patiently cycled through a series of nonfunctional rooms until we found one that (sorta) worked. Otherwise 1 star across theboard.

We had to go through 4 rooms to find a nonsmoking room that didn't stink of smoke, had heat and toilet worked. Couldn't get out fast enough.