Willow Grove Hotels

Location was convenient, very close to the PA Turnpike. The room was quiet, and the black out shades worked very well.

Good sized room. Everything worked as it should. Lots of noise- there must have been a dog show in the area and even though I didn't see any dogs inside the hotel, they were outside and barking all night long. Many of the guests appeared to be part of the dog show. Probably not an issue other times. Also the plumbing made strange sounds. The bedding in my non-smoking room smelled like smoke and I had to spray everything down with Febreze.

The only thing I liked was the fitness room. There were a few good pieces of equipment. The whole place smells bad. There were two bums in the downstairs I noticed when I first came in. One of them was there the next morning eating at the "breakfast". If you're going to let them in, I don't see anything wrong with it... but either put them in a room or somewhere where the guests aren't walking around. The location sucks. There's a disgusting German-American restaurant within walking distance. There's a McDonald's behind that. If you want to run across the highway, you can risk it for some what looked to be average American style food. The breakfast was offensive. The oatmeal bin was full of some disgusting concoction. I put the ladle in and pulled out lumpy, bulky, hard... something. The "oatmeal" was like a rock. There's no way you can eat that. There was some loose bread. There was frosted flakes and raisin bran cereal. The coffee was horrific. All along that bum was walking around. The room was very dark and depressing. This place is nasty, go somewhere else.

I did not like any of this hotel. I didn't like the double booked wedding, I didn't like the loud annoying drunk crazy atmosphere at 12:30, I didn't like the clueless and non helpful desk attendants. I did not like it here. The front desk was useless and had no idea how to handle themselves.

The room was used before we checked

Upon arrival, our assigned room wreaked of cigarette smoke, which I found surprising since Marriott prides itself on being entirely non-smoking across all chains. We were then assigned a new room that smelled better. The copy machine in the business center was broken. The toaster in our room was inoperable, and it took 2 calls to the front desk to get it replaced. Two nights before departure, the refrigerator began making a clanging noise. The night before departure, I tried to print my boarding passes in the business center, after the first two pages printed, the printer ran out of paper. When I asked the front desk for more paper, I was told that they were out of paper. Memorial Day Weekend, and the pool had not yet opened for summer. This stay reminded me of Fawlty Towers.

Reasonable rate, good location near Willow Grove NAS. Staff were friendly. Breakfast was adequate but nothing to write home about. On the 2nd floor I was a little concerned about the radar tower being so close. Room was clean, including the kitchen. The kitchen did not have a tea kettle, so I used a saucepan.