Willow Grove Hotels

Location was convenient, very close to the PA Turnpike. The room was quiet, and the black out shades worked very well.

The only thing I liked was the fitness room. There were a few good pieces of equipment. The whole place smells bad. There were two bums in the downstairs I noticed when I first came in. One of them was there the next morning eating at the "breakfast". If you're going to let them in, I don't see anything wrong with it... but either put them in a room or somewhere where the guests aren't walking around. The location sucks. There's a disgusting German-American restaurant within walking distance. There's a McDonald's behind that. If you want to run across the highway, you can risk it for some what looked to be average American style food. The breakfast was offensive. The oatmeal bin was full of some disgusting concoction. I put the ladle in and pulled out lumpy, bulky, hard... something. The "oatmeal" was like a rock. There's no way you can eat that. There was some loose bread. There was frosted flakes and raisin bran cereal. The coffee was horrific. All along that bum was walking around. The room was very dark and depressing. This place is nasty, go somewhere else.

I did not like any of this hotel. I didn't like the double booked wedding, I didn't like the loud annoying drunk crazy atmosphere at 12:30, I didn't like the clueless and non helpful desk attendants. I did not like it here. The front desk was useless and had no idea how to handle themselves.

The room was used before we checked

Everything. It's a great place. The only thing that I would improve is the breakfast. The staff is great, all is fresh. But the quality of the food could be better - for example the baked goods, and it would be great to have more variety - different kinds of fruit, jams, etc.

Had no heat or a c but when I talked to staff they didn't care the place had cig butts everywhere outside the staff don't care and aren't helpful sad used to be a good place to stay

The location to the wedding we were attending was the only good thing There were stains on the walls and sheets. The place was absolutely filthy. We were non smokers staying in a smoking room because that's all they had left. I've stayed in smoking rooms before but the smell of smoke in this room was outrageous. Never have I ever left a hotel smelling of smoke as well as all of my possessions. as soon as you entered the room the smell of smoke was overwhelming. It was like 10 people were in there smoking continuously for the last week

Location Room devour. Stains on carpeting subpar bathroom. Cheap bed clothes and pillows. Old kitchen

Upon arrival, our assigned room wreaked of cigarette smoke, which I found surprising since Marriott prides itself on being entirely non-smoking across all chains. We were then assigned a new room that smelled better. The copy machine in the business center was broken. The toaster in our room was inoperable, and it took 2 calls to the front desk to get it replaced. Two nights before departure, the refrigerator began making a clanging noise. The night before departure, I tried to print my boarding passes in the business center, after the first two pages printed, the printer ran out of paper. When I asked the front desk for more paper, I was told that they were out of paper. Memorial Day Weekend, and the pool had not yet opened for summer. This stay reminded me of Fawlty Towers.