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me and my enjoyed our stay in the hotel, its clean, people are very accomodating,. I recommended this hotel to anyone
My new wife and I stayed here on our honeymoon. Originally we had planned half our stay at another location, but after only a couple days here, we cancelled that one (paying the fee) and booked the rest of our time in Japan at this hotel. The service was absolutely perfect. They always did more than expected when asked for something. We absolutely would choose this hotel again if we were in the area. My wife thought the bed was too hard, but I loved it.
Right in front of the monorail exit. Extremely convenient spot. The dinner buffet has a great variety of dishes and all are delicious! Great built-in Disney store and highly suggest shopping there first before heading off to Disney parks to avoid the crowd. Staff communicated well in English. Was accidentally booked in smoking section, but it at least the scent wasn't too heavy. The building itself is pretty big, so prepare to walk a bit in their lobby and/or to your room.
Close to Disney Charged for everything,staff tried to help but language was a barrier.
- location - convenience store - smoking room in lobby - room size was surprisingly roomy for Japan standards - ramen restaurant across the street - airport shuttle - lobby was super clean and modern -room was dated (opposite of lobby) - and was humid and moldy / dank smelling when we got in -wifi signal was terrible.
Location near airport, friendly restaurant host, showing some signs of hope with renovated parts of lobby Dated decor, moldy bathrooms, bad flourescent lighting, stuffy rooms, poor food, stern airport drivers, low-class guests, unsecure doors with no key cards and old fashioned keys
Location and free shuttle buses to and from Narita airport
Closeness to airport and free shuttle Did not find a bar or lounge open for alcoholic beverages in the afternoon after arrival
Good option if you have to take a flight early from Narita, is the best way to avoid expensive taxis... Not 24 hour service bar in room...
I didn't like that I had to pay for another room coz my kids are 17 and 15. when I checked In the host told me to get another room .. I have a 15yr old with special needs and the fact that he didn't understand that was beyond me. I also understand the language barrier. I didn't like I got split up with my kids and they are strict on who stays with whom. It was diffenatly a culture shock. We ended up staying somewhere else coz they were expensive. It would have cost me another thousands of dollar for another room.
nice room. clean and quiet. breakfast buffet was not that good. very basic options, low on fruit options.
Wifi was decent, hotel staff was very nice and the hotel was clean. The room was smaller than any room I have ever seen, cruise ships have bigger rooms than here. I felt extremely claustrophobic and the pictures on here are extremely misleading.
Great hotel and location. Staff was very helpful. Went out of their way to make my overnight stay awesome. They let me leave my backpack after i checked out so that i could explore the city.
it was close to the airport and the airport provided a shuttle to and from the hotel
Facilities for disabled was excellent.
I like the location, easy to go everywhere. I just take the shuttle bus & go to central & other places. For room, it's so nice & comfortable.
Location. Buffet meals (breakfast, lunch & dinner) and discount vouchers. Room quality. It was difficult for my husband to make a call from Australia to my room because the staff answering the phone did not always speak english. My husband called twice and was not put through because he did not speak Japanese. This meant I missed a bedtime call to my 3 year old daughter. A small indiscretion but a very important one if you were my daughter!
We stayed in the Happy Magic room for 3 nights while we visited the theme parks, it was a great themed room for kids. Staff were nice but not overly so, we had much better service from previous hotels in Japan. The price to use the pool, I think it was going to cost me about $50 AUS dollars for my 8 year old and I to use the pool, when we paid almost $450 a night for our room you would think that the pool would be included. The internet charges - the internet was about $28 Australian dollars per day it should be included as well.
Expensive like everything in Tokyo, but hotel fantastic, staff couldn't do enough for us & room large with 4 beds & a great view of Tokyo Bay. 3 min walk to monorail with a 5 min ride to Disneyland. What more could you ask for?
Nice location near two rail lines and temples. Tiny room, but fine for one person. Friendly staff. Close to airport. Far from Tokyo. Hard to get around town without a car.
I liked the price ($56 for a double) and the location near the train stations. I also liked the public bath on the 2nd floor and cleanliness of the property. The rooms were extremely small (even based on Japanese standards). If you are traveling to Narita via train, you get dropped off at the train station which is on the top of a hill, above the hotel. There are no elevators or escalators, so you need to carry your bags down stairs or around the block, using the road.
Unlike many of Narita hotels, it's right by Narita station, so that you don’t have to rely on holel' s shuttle bus to move around. Restaurant on the 1st floor is reasonable. Large buth on the 2nd floor was comfortable. Small room
Located near the train station (which now has a downward escalator so one can bring 2 pieces of luggage) Room is small but includes all necessities Slightly noisy since it's next to the train station
It was nice to be able to hop off the train and walk less than 5 minutes to our hotel. Overall the location and staff get 5 stars! They were very friendly. Tooth brush, hair tie and slippers provided in the room. The room was very clean also! We felt like we got a steal considering how nice it was for what we paid. I would stay here again and would reccomend it to anyone on a quick layover or looking to stay close to the airport on their last night in Japan. I forgot to mention the free airport shuttle! The only things I didn't like about this hotel were the tiny rooms (but let's be honest, there's a lot to see in Narita and you'll only be there to sleep) and they charge you 1000yen to extend your check out time for every hour.
I like the price definitely worth the rate. Clean and convenient Room was very small very little room to move around. Would have been not to have at less one England new channel.
The only good thing about the Hotel is the proximity to the Airport The hotel is old beds are too low not comfortable
It was pretty good for transit. Whenever I come to Tokyo, I stay at Tobu Narita Holiday Inn. Nothing
nice people at front desk. Competent and smiling. Large room. bath robe. good explanation in English of all the bottons in the room. Bus to airport and circular bus very precise. the guy at the door say goodby and thank you ! the concierge (evening did not speek English. The kitchensmell around the lift area
profesional stuff difficult to get back from Tokyo after 23:00, exsept using very expensive taxi!
The service was excellent. I called the front desk asking about the free internet, and a clerk brought a LAN cable up immediately.
The economic value and location to Narita Airport was the main reason we booked a room at Narita Tobu Hotel Airport. The free shuttle transport to the airport was very efficient. The rooms were clean and quiet. It was convenient and economical for us to have a quad room for 4 adults. We did not eat at the hotel nor use any of the facilities. We basically used the hotel for sleeping and transport to the airport. It fit our needs perfectly. We had difficulty connecting to the internet on our phones to retrieve our boarding passes online.
Wonderful clean friendly
great location with good connection to Narita airport. Friendly staff and large comfortable room by Japanese standards decor a bit old. restaurant options ok but a bit basic.
All overall we had a pleasant stay at the hotel. The staff was friendly the rooms were very clean but a bit older. The hotel is a little far from shopping but it's nice and quiet. The only downside was the shuttle buses to and from shopping and the airport. The buses were not driven well and they had a strong odor. I would have no problems staying there again the staff was fantastic.
Lobby was nice. Room was good Bathroom was very outdated. Bathroom was a 2 star otherwise a nice hotel
The front desk was very accommodating. We checked in and when he found out we were not flying out til 5pm, he gave us a late checkout no extra charge. It was a very relaxing stay
Clean, nice scenery and helpful staff
The free shuttle and in-room wi-fi. Very convenient to get from airport to hotel via the free shuttle at bus stop #16. Check-in was fast and efficient. The hotel was very quiet. There was a children's playroom although my child didn't play in it, nice to have. Wish there was more dining options.
The personnel were very helpful, with everyone going out of their way to provide the best service. For example, the shuttle attendant went out of his way to find me in the restaurant to let me know that the shuttle was leaving in 5 min. The room was nice, clean, modern and comfortable. The double bed was comfortable for one person, but would be cramped for 2 people, especially those who are used to an American double-size bed. The tiles in the bathtub were chipped, and there was a slightly older feel to the bathroom. However, this was really not a bother to me, as all was very clean. The distance from the airport seemed far, although having a shuttle service was definitely a plus.
the way people serve you, the attitude, the convenience. no atm to get some cash.
Everyone was very helpful and with out question there the kindness staff I ever meet. I had less worrys when the staff speak in English. I know only a little Japanese. I could go on and on. Simply to put it. If your looking for a great hotel with out the terrifying prices then look no further. You have found what you are looking for. Please stay and enjoy the service there.
Nice American type room very large for Japan and staff was very friendly. Breakfast was on the expensive side at over $20 but the quality and variety of the food made it worth it. They also have a large bus that does runs to Narita airport.
Good location and breakfast had large selection with good quality Room was not as advertised do not get stuck in the older wing of the hotel, was very old and run down, requested to be moved and was moved, staff was fantastic.
I stayed one night on my way out of the country and the staff were incredibly helpful and accommodating. The hotel is about a 30 min shuttle ride away from NRT Airport so budget your time carefully.