The rooms were clean and comfortable. The staff were unhelpful and rude.
plastic cups and plastic glasses no duvets only blankets
Friendly, pleasant staff. Quiet location. No blinds just see-through net curtains facing onto a courtyard. Very limited vegetarian menu.
Clean, small, comfortable The maids coming in early in the morning.
Interesting old town to visit Small room OK for overnight but not for longer stays
The hotel was convenient to the airport in Geneva and was reasonably priced. The restaurant at the hotel was very good and reasonably priced. The room was small but served us well. The television did not work but we were told that it was an area cable problem and not a problem with the set.
restaurant close by bed was to hard
good value for my money, big and comfortable room, very god location near Geneva and the airport
The hotel is quietly located, reasonably priced, and within a few minutes drive to Geneva and the airport. The staff were also good and welcoming. The room has no telephone and the TV has no English channels. Although the room was clean, there was the persist smell of mold.
Good value and pleasant
A pleasant budget style hotel. Breakfast OK. Room excellent but no channels other than French No English TV channels. No eating places within walking distance.
le prix The hotel was not staffed when we arrived at 4:00 PM - we had to wait until 5:00 for a staffer. There was an automated system for checkin which worked fine, but we had questions about a taxi to the airport in the morning and had to wait to ask about that.
Quiet, free private parking, air conditioning. Uncomfortably narrow all-in-one bathroom.
The hotel provides basic accommodation and breakfast in France about 15 minutes by taxi from Geneva airport.. The 3-bedded room (twin + bunk bed above) was small as was the shower room but clean and the staff were very friendly. Dinner is available at the Campanile hotel about a 15-20 minute walk away. Good value for Geneva at Eu49 per night but a bit isolated without personal transport. Only that it is isolated for evening meals
Low cost accommodation. Clean rooms. Quick check out. After hours check in process - no manned reception. Asked for non-smoking but one of our rooms was filled with the smell of smoke. Had to open the window and door to let some fresh air in. Very basic breakfast.
the air is so good. too far away from shops
Clean nice room. It's bigger as the other Premierre Classe rooms.
Close to Geneva and easy to find the breakfast was very poor..only cerials and bread with jam...no ham or cheese
hotel is modern and clean staff didn't speak good english, difficult communication
Actually Its in France not Geneva but not far from the Geneva Airport. It's just talking about 5~10mins by taxi. We do really like queit & clean character of it.! And staff was very kind and friendly , some of them cannot speak English well.. And cost. :D Its not easy to get here by public station unless you walk 20mins to the bus station for central Geneva.
Luxurious! Quiet and very comfortable room. Or only regret was we only had one night there (we were passing through on holiday with friends).
Good atmosphere, nice,big rooms and great views towards the lake and Alps from the balcony, nice but small spa There is not sufficient staff 1 person) in the bar to provide good and timely service. Taking something like 15 min to get a simple beer is just not acceptable and continues during teh evening Something that happened the week before with 2 staff so appears to be consistent. It's annoying and not in line with rest of the hotel.Gym equipment should also be upgraded
The room was very spacious and comfortable. The restaurant was good. The spa is very small and the machinery in the gym should be replaced, it is very old. There is no internal swimming pool, only an outside swimming pool which of course cannot be used during the winter.
Room size, Location, free car parking, services. It is one of the best hotel I've stayed on. Hard to communicate with hotel staff in English.
The spacious rooms There was a terrible smell of carpet refresher around the place and the spa was really old-fashioned
the staff was very helpful and smiling
Hospitalltity of the staff was great and they try their best to satisfy the costumers. We we arraived, they upgraded our room to a higher level and they keep staisfying us during the stay althoghu the hotel was fully busy. No
The location, the architecture and the staff are all excellent. The view from the very comfortable room was superb. Breakfast service to the room. Late, cold, incomplete. Very disappointing.
Very nice hotel. Specious rooms, clean, big swimming pool area, very good breakfast. Situated in a small village. Not that much to do around.
Good choice of facilities (restaurants, spa, casino.. ) Room service was poor to finish at midnight!!!
Nice view on the lake. There was the matter of view on the lake (our room had a bit of a view from the side) but it was quickly solved with a front room. It wasn't busy in the hotel and the room did not smell very nice. The doors were painted in a weird colour, all together not what we expected.
Very friendly, helpful staff. Great location, and nice toiletries.
A nice location with a balcony overlooking the lake. Good breakfast. The room itself was comfortable and adequately appointed. The internet connection worked. On arrival, it is difficult to park for unloading bags. The english speaking staff were very helpful, but some spoke no english at all. The bathroom and toilet are below an acceptable modern standard.
Smallish but clean and comfortable room with lake view and small balcony. Excellent air conditioning, efficient and nearly silent! Good buffet breakfast. Ideally placed for our pick up point, the Tourist Information Centre, which was just round the corner. No bad points as such. Would have liked a proper shower over the bath rather than the hand held one that could only be used whilst sitting in the bath (no shower curtain). Would also have like coffee making facitlies in the bedroom
Nice room with the sea view, friendly staff, private garage, restaurants nearby.
Friendly clean modest hotel. Good value and reasonably priced. Excellent location No
propietor rmost helpful and very friendly well situated position,b/fst ok.clean ,front desk excelent querky tedybears
Well located - right on Lake Geneva and close to amenities. The room was very small - not much "extra" space.
Hotel was in excellent location for bus from Annecy and for boat across to Switzerland. Fronts onto lake and in middle of the town. Staff very polite and helpful. Room very comfortable.
Nice, comfortable room breakfast quite poor, coffee not drinkable
Lovely warm and friendly staff with a generous hospitality which extended over our stay. Beautiful views and a room with facilities that meant it could be used as an apartment. The softest towels we have found in France!
The beautiful location. Lovely walks in the snow through the forest and a waterfall out side the hotel. Access to the hotel from Geneva Airport. Was a bit deserted in the town Bellevaux.
Everything, special the simpatie, and the surpresi at the Christimans night. Wonderful, thank you.
Excellent people very warm and kind The room was ok but the bed was small
Nice neighbourhood, relaxing nature around. You have to have a dinner at the hotel. We had cheese fondue, and they also offered us a fantastic salad. This was a dinner I have never had before. Also you may walk further along the road between hotel houses, and reach a nice mountain river with small waterfalls etc. Most likely you will head its sound in the morning.
Larger rooms compared to most hotels in Geneva. Staff were very nice and helpful. A lamp or other lighting is need on desks in hotel rooms.
friendliness fairness and cleaness was a bit far from Geneva
The hotel was much easier to access then expected, even if it is located a bit outside of Geneva city, in a nice rural area. People working for the hotel were of a great help and very welcoming. We were nicely impressed by the cleanliness of the hotel. That was a pleasure to stay there.
Nice concierge, hotel parking place free of charge No air condition
It is a nice and clean hotel about 15 minutes by car to Geneva city center, It is a nice budget option and has free parking. The staff is very friendly. There is a computer in the lobby with free internet access. They do not allow you to bring anything to eat and drink in your room appart from these you buy from them
Location for where I wanted. Sixe of rooms is better than average and the staff more helpful, definately a hotel i would recommend
Very Friendly personal in Reception. Easy-free parking. restaurants around. Easy access from highways. public transport for Geneve not easy to use and after 22.00 hours from Geneve only by taxi! Annemasse town is for eat & sleep. all action is in Geneve!
Very nice and helpful staff (or the owner?) who gave us a city map of Geneva and show us the way to the down town of the city (which was only 15 minutes' drive), extremely clean and spaciously room and bathroom, good and free parking
comfort, good parking, good internet, all information about hotel in rooms available
the very nice and competent personnel perhaps a list of places to eat, especially on Sunday evenings when the restaurant next door is closed
Very helpful staff. Rates were extremely reasonable.My stay at this location was excellent. I found the staff helpful and the breakfast was wonderful. This was a very positive experience. We happened to drive in from a location which made it easy to find the hotel. Adfter we went into town we almost didn't make it back. I suggest a very detailed map for guests posted on the internet. It could have been a big problem if we came from Geneva.
The location and the the rooms that looks like single bungalows The breakfast is too expensive
Nothing. I didn't like anything except for the breakfast that was given to me complimentary for the inconvenience they caused me upon arrival. the location is industrial, in front of factories with nothing that you can walk to. room felt as if it was a mobile home.
It provides great accommodation for people traveling by car, it is safe, clean, close to Geneva and the staff are very friendly and helpful. Breakfast is good.
The guy at the reception really worked hard to make me feel welcome. Good access to Geneva and nearby highway grid. Room equipped with a kettle, like all other Kyriads. Shopping center within a 5 minute drive. Perfect if you travel by car. Big parking, but it gets crowded in the evening due to nearby restaurants. Not the best location if you're without a car. Toilet/shower pod looks and feels cheap like in a motorhome, spoiling an otherwise great facility.
Courtesy of staff and clean room The comfort is really basic. won't recommend for a long stay
The desk man was very kind and the hotel environment was comfortable. It could be nice if there were refrigerator.
The room was very nice but a little noisy, the view was incredible, the owners were very friendly and accommodating, and most of all the food at the restaurant was fantastic - we booked another night just because of our meal on the first night. The room was a little noisey (not a huge deal) and the location is a little out of the way (a GPS is great) but reflected in the price.
It was extremely clean. No fridge in the room, or kettle.
The hotel was very clean and comfortable. The hotel staff were friendly and helpful. It is located in the centre of Annemasse with many good shops and a local Friday market nearby. Nothing applicable.
comfortable bed, easy reach to the market, suitable for cheap accomodation when visiting Geneva for meeting but only if rent car, there is a nice restaurant just outside the hotel staff didn't know or didn't want to speak english but anyway this is France!.. a small refrigerator in the room would do...
Good accomodation. Based at the bus stop. As the intent of the stay was to visit Geneva, we did find the transport to and from was approximately 45 - 60 minutes, and bus routes were not easy to understand.
Clean,friendly staff. No tea/coffee making facilities in room,no English speaking staff or T.V. channels.
You get what you paid for. Not going back to this place
Secured parking, clean room, cheap price Poor reception interior decoration, inadequate illumination
everythink is good ,it could be nice that hotel peovide more informations about public transport ,because he work until 21pm
Very good Wi-fi coverage in room at only 3 euro/day Reception not speaking english very well
The hotel was ideally located close to shops, bars and good restaurants in Annemasse and there is a regular bus service just around the corner from the hotel which we took to the Swiss frontier where we boarded a tram to Geneva centre - so much more relaxing than taking the car and paying an exhorbitant parking fee in Geneva! All the hotel staff were extremely pleasant and helpful.
Free and fast WiFi! Parking available for free. Decent restaurant in walking distance. Rather limited choice for breakfast. Well, unfortunately one hears pretty well what other guests are practicing.
It's a very simple hotel' however it gives nice budget option near Geneva if You have a car. Tiny shower and toilet, water not so hot in the evening, the cleanliness should be improved.
Saw the european cup 2008
Everithing was OK... exept check-in automat: it didn't accepted our cards (VISA, Mastercard) - the cards were OK - it was a bad moment. I hope the hotel staff will repair this automat.
The location, the cleanliness of the room and with good pricing. No
The closeness to Geneva. The very helpful lady at the reservation ! The fair price. This sort of hotel is not really my type of hotels I prefer, (cody typing self check-in at a machine at night...., tiny plastic bathrooms ) but for a 2 nights stay it was ok.
Decent beds and friendly staff. Room was not completely clean: sticky stains on the table (just a detail, the rest of the room was fine).
Staff speaks English perfectly. We had no problems with booking or comunication.
Nothing, we cancelled our second night and left. It was dark and dirty. Not at all as advertised or depicted in pictures, completely false images, etc. It was horrible, mold around the windows and in the shower.
The location close to the airport To have to take the keys in another hôtel and no lift in the hotel.
Close to airport, 20 min walk to bus stop and 10 min bus to airport. French people are helpful, you just have to push a bit, then they will assist you. Rather dull, but better than ok for the price.
the room was quite spacious one of the bed sheets was ripped, but thats all
We were only at the hotel one night. Perfect location for the Geneva airport. Very small room.
Cheap, close to airport, convenient, basically clean and simple place to stay. Beds are not too comfortable, pillows not good. Air con leaves the room hot and dry with no facility to change temperature. Hotel staff came into my room at one point to fix some things which really should have been fixed before the used the room
comfortable bed, clean room, working TV, good shower facilities. I had to walk to the Median to get my room code and it didn't work. Quite a scary walk late at night and I didn't like doing it alone. Perhaps one coudl telephone to get the code, quoting a booking reference or something? My bed had a leg fallen off - but I put it back on!
very convenient for the airport
Shower was fantastic- nice hot water. Location was convenient. The stains around the window which looked like damp. Dirty stained carpet, room wasn't very clean. Bathroom door was not flush with floor, and shower curtain did not reach floor so spray from shower soaked room. The breakfast was another 8 euros each, and was very poor- coffee tasted like last weeks dregs from the coffee machine, stale bread and pastries, no toaster, no hot option, no fruit. very disappointing
Close to airport the fact that you have to go to another hotel nearby to register (we arrived after 10pm)
For the type of hotel it was easy self check In and it had it's own bathroom with shower.
peaceful cheap hotel close to Geneva. double bed quite a few small for a couple with one baby.There is no room for a crib.
Price and free internet No hotel assistant after 9:00pm
Good value if you know what you're getting into. Rooms are tiny. Bathroom is prefabricated. You'll need a car with GPS to get there (since the location is quite awkward).
the equipment is creative, and lodging just like a train experience, of course, it is more comfortable. too tight
the staff was very good and the automatic check in system is a little far from the city but is good !!! is about 15 minutes from the center by taxi
The window in my room was to little and when we arrived, we had to wait for at least half an hour before we could get the key to our room. The problem was, that another group of tourists had reserved rooms for 10-20 people in one name, and all of their names had to be registered, before they could get in. I guys it is not a generel problem.
We arrived very late (3 am) but we still could check in since they have an automatic machine that is really helpful... The parking is good and you feel safe to leave your car there without any worries... It is located very close to Switzeland, which was the main reason that we stayed at this hotel... We had our own car, so we do not know if it is located close to public transportation... everything was good...
price was very good.. more info on internet is needed...
- nice and polite people - don't choose this hotel if you plan to visit Geneve and you're lazy to walk - don't expect much comfort
The location was great. In front of lake Leman and next to the Alps. Best of both worlds.
An excellent hotel in a lovely town. ( we go in winter time)
Badly lit room with bad aspect and bad water pressure. Very heavy charge for internet. Had to walk outside in rain to get to restaurant.
We like food but it could be changed time to time. We didn't like that serve priority was given the Arabs.
location The standard of the room was not good. The room smelled damp during our entire stay (2 nights) and the bath tub / shower was dirty upon arrival. The "double" bed I booked was in fact 2 single beds which divided in the night middle leaving a huge gap in the middle. Given that we only had one "double" duvet this was neither comfortable or practical. The balcony light flickered the entire night until we found the switch to turn it off. The room rate I got from Booking.com was good (130 Euro per night) but upon arrival I was immediately asked if I wanted an upgrade to a lake facing room for 75 Euro per night. Which I refused as it was dark anyway. I have stayed at Hilton before but would think twice about booking a Hilton again.
The location is perfect !!! Also the comfort is at the expected level :-))) ! The price for the breakfast is outrageous !!! 25 eur is too much since we had to pay also for our kids ( 9 and 12 years old !!!!! ) .
Great views of the lake. Excellent restaurant with modern French cuisine. Choose an executive room if you can. The free access spa area is too small for the size of the hotel, therefore a little too crowded
The room was large and very comfortable, with modern ,new furnishings....also the breakfast was good,and the position on The Lake. the hotel had no bikes to hire for guests, and had trouble finding a company that would rent them to us, when we walked into the town nearby we found one from asking the tourist information, and it was right in the center.....!
I booked the hotel from booking.com website but in hotel we paid 150 Euro more for kid . I had written two kids in comment section. and they had not any response.
The hotel was well located, staff were attentive and helpful and the Riva restaurant provided a pleasant setting for an evening meal, albeit it should be marketted better to attract more guests to eat there. It was difficult to get a drink on the terrace!
Swimming pool, lakeside restaurant
We were pleasantly surprised by how nice this hotel was. Its location on the beach was extremely pleasant and it had a superb adjoining restaurant. To be highly recommended. We hope to stay there again.
great location, many possibilities for outdoor activities (tennis, swimming in lake & pool, jogging, walking on the lake shore), helpful staff, nice food
Easy and quick transport to the Airport
I like their system of two doors between the sleeping chamber and the hallway; it keeps the room very quiet. Staff very helpful and willing to work with English-speakers. The shower drain was in the middle of the shower area; bad design. Difficult to shower without closing the drain by stepping on it. Otherwise, fine facilities.
The Novotel Geneve Aeroport France was in an excellent location for our stay near Geneva and CERN. It was reasonably priced and we were very satisfied with the cleanliness and we would recommend this hotel to others planning to travel to the Geneva area. It would be nice if WiFi was free throughout the hotel rather than having to pay for service or use the hotel computer in the lobby.
The room was well equiped (minibar, sofa, etc) Much further away from the airport that I expected. Necessary to make a reservation for the shuttle to go to the airport (and obviously because we arrived late (midnight) I was already full) and the taxi is ridiculously expensive (30-40 swiss frank), for an hotel supposedly closed to the airport. Tiny washroom and shower.
Clean, silent, good breakfast, located very close to the airport.
Very spacious room, free Internet and car park Location without public transport, quite expensive breakfast ( 13.3 Euros)
convenience, nice room. perfect for an overnight stay and earlt flight the next morning. we asked for a wake up call at 6:30 and did not receive one.
We used the Hotel as a stop off travelling south but could not see the Hotel being anything more than a bed to crash in. The Hotel has no atmosphere and staff did not know if they could even provide a couple of extra pillows (the ones on the bed looked like a steam roller had pressed them!). Bar expensive as was resturant so we choice to use local facilities. There must be better locally.
e liked the room the accesories the morning breakfast(missing vegetables)shuttle service was very good and comfortable
Shuttle bus to hotel, and reasonable restuarant. The room was large and comfortable. On the French side so took a while to get there
Having the kitchen was great. Lovely clean bathroon and bedding
Staff didn't speak much english but was very friendly and helpful. Hotel discription said that wireless internet works in the whole hotel. There was only two "hotspots": dining room and first floor entry. It was a dissappointment!
Excellent heating and hot water
The situation in relation to Thonon, mountains, lake, Evian and shopping facilities and ferries to Switzerland. A larger car parking area would be beneficial as places were reserved by other guests for their return to the hotel in the evening.
It was a studio with kitchen and therefore much bigger than any French hotel The parking was so small, it was very difficult to maneuvre
The hotel manager was very friendly and accomodating. We had a wonderful stay.
The evening meals down on the lakeside. We arrived just after 4 pm and had to wait for 30 minutes as our room had not been cleaned - it should have been available from 12. No free parking - had topay each day and no hotel spaces. This meant when you returned you had to find a space somewhere. Each morning we had to find a member of staff and ask for breakfast. Breakfast was poor and service was terrible. Staff were not helpful. No spoken or written English. I would not recommend this establishment or stay there again.
Very convenient location: close to the center and the port. Supermarket and laundry nearby. Rooms are equipped with microwave and fridge, which makes it the perfect place to organize your own breakfast or meals and not waste money eating outside.
centrally located; providing an excellent breakfast and represented good value for money staff could have been better informed regarding transportation questions raised
The hotel is a set of appartments, which makes it comfortable for creating at least the own breakfast. Service for Internet problems very good.
The stunning views. The myriad of eating places. Friendliness of locals.
Location, price, staff Some noise of the streets
Good hotel for long stays. Good location close to town center.
a good location very little english spoken.
We liked that they had a refrigerator (and a stove in case it's needed), and the beach that is really near. The room was pretty tasteless, but acceptable. I wouldn't like to stay there all day and we didn't intend to, so that's ok. Nothing true about free public parking. Only "payant" - that is, paying places nearby and they even have a marketplace that occupies paying places around the hotel every wednesday, maybe more. Not sure because they can neither speak or write English, not the least.