Zephyr Cove Hotels

The parlor room was spacious. Our 2nd story room had water-stained exposed ceiling beams. My husband worried about mold. I woke up with a lot of itchy bites and wondered if the previous room occupant had a flea ridden dog in there.

Everything is perfect even staff very helpful

the room was fine.

The room was nice I wasn't to concerned about the parking lot and roof top view ether. Having No fridge was definitely upsetting you would of thought 25 million in renovations would at least give rooms a mini fridge. The staf should all be fired because they are so rude and don't make you aware of "facility fees" until you check out witch is bullshit. Over bad experience.

Comfy beds Nice shower Good view of lake

Maid walked into our room before our checkout time, two hours before checkout time. Check-in customer service was very poor Can hear people walking down the halls from your room Keep rooms very cold when you walk in

Seems like rooms that U get on discounts sites aren't the best rooms

We stayed at a patio with lake side view room and it was absolutely perfect! The view was phenomenal. And a great place to watch the Labor Day fireworks over the lake. Lori and the front desk was amazing. She really knows her stuff super friendly as well.

Bathroom is a little out dated for a new hotel.

The parking was a little difficult especially when you have 2 cars,but other than that it was good

Comfortable and great location! Great value.

Free hot breakfast.

room felt dirty. My daughters feet were dirty on the bottom after walking on the carpet.

- Nice location near heavenly village, hotels and attractions - Horse carriage ride just outside the hotel (not affiliated to the hotel) - Very clean room. - Got excellent view of the lake and mountains. - Good room service. - Very courteous staff all around including front desk, valet, bell desk, concierge and breakfast. - Safe area around where you can walk around even late in the night. - Breakfast was excellent with good choices. - Room had a separate living room and bedroom with 2 queen beds.

No fresh air fan in the bathroom. There is no parking other than Valet. So you have to pay 19 dollars along with 15 dollars resort fee. It's good they separate it so people flying don't have to pay for parking, but those who drive should have some place to park for free. Such a big hotel that it was hard to find a place to sit for breakfast in the morning. Walls were thin and you could hear noise from other rooms and outside. 15 dollar resort fee only gives 3 Mbps internet which buffered while watching online movies.

Location

The WiFi is Zero. We couldn't log in. And when we call them, they said that "we are using the WiFi, there are nothing problem" and "I'm sorry, I can't fix it now". Terrible! The lamps did not work at all, there was just one could work. Terrible!

Tv remote didnt work noise up stairs and bed was unconfortable to sleep

Location was great, perfect for the lake. Jimmy's restaurant was very nice and the wait staff were great!

We booked a pet friendly room for our dog, we were told we could only stay on the ground floor next to the lake car park. It was very noisy and the nightly cost did not match my experience. I am a seasoned traveler and this was not good value for money.

1. There was no hot water in the morning when outside temperature is -8 C and they couldnt seem to care about it.

The hot water for shower is not regular, it was switching between very cold to very hot at certain interval. Breakfast variety can be improved, instead of just unhealthy donuts.

Great location, great price.

A/C did not work.

The decor is sustainable, but very nice looking. Beds were comfortable. Amazing location, walking distance to restaurants and casinos.

We stayed on bottom floor and could hear footsteps in room above.

Perfect location next to shopping, skiing, beachfront, restaurants and casinos. Very friendly and accommodating staff. Very comfortable bed. Good wifi and satellite TV services (including HBO).

Being an established hotel with a long history in South Lake Tahoe, although updated, there remain a few quirks - but all part of the experience and value.

The room was clean and had everything we needed while staying in Tahoe. Staff was friendly too.

Proximity to center hub of food, grocery and walking distance to lake and pet friendly. New upgrades inside and out ensure I will continue to stay here for my yearly visit.

Nothing.

Location was central to everything. Breakfast was hot and good variety of food.

Too noisy at night. Me and my family were kept up by a noisy neighbors who were drunk, screaming, and banging on the doors from 12am-430am. Horrible!! I had to call the police and hotel management, but it didn't help much. We had a big headache in the morning. Ruined our next day.

Breakfast was better than I had expected. Room was overall comfortable and clean.

Limited parking at night. Rooms are not very sound proof.

The price

clean kinda comfy bed no noisy neighbors good parking cheap rate and close to restaurants and very close to lake its good for stopping and resting for a while staff helpful decent rooms

cereal and toast dont count as continental breakfast only would pay a bit more to get at least pancakes and eggs

Fantastic Staff. Allowed us to check in early. Location is perfect to many places to eat and drink. Highly Recommend👍

The hot tub in the room!

All the mirrors in the room and not enough entrance or exit from the 2nd level! Also fire pit was in an awkward place!

Close to Stateline.

Overall the facility was definitely not maintained. I latched the deadbolt and had a very difficult time getting it off. If there had been a fire I probably would have had to go out the window. Carpet was among the top 3 dirtiest I have ever seen. No water in the pool which only lended to the overall appearance. Good place to sleep and go.

Location was great

The room was more on the dirtier side It smelled like smoke which caused a headache No true breakfast, was just coffee and donuts

Location was good.

The towels had makeup stains on them, the room smelled, the pool was broken. It was a cheap hotel, and it showed.

Nothing

Pure scum. Filthy and STINKY room. Outdated. Smelled so bad that we checked out within 25 minutes.

The location.

The bathroom was like walking into a freezer. And the control for the shower was very hard to set just right. I will not be staying there again.

Internet connection was deplorable. Most inconvenient!!!

Close to beach. Close to restaurants.

Clean room where everything worked.

Convenient location, restaurant and sports bar next door. It seemed expensive, until I compared it with other properties. Bathroom and room appeared to be recently remodeled.

Poor sound insulation. Noise in hallways was easily noticeable.

The hot tub and the gym

The fridge did not work

Close to a lot of tourist attractions.

This place hasn't been updated in years. They didn't even have a flat screen TV. They had an old tube style TV. Fixtures were not completely attached to the wall. The smoke detector was hanging loose, and the towel rack in the bathroom fell off the wall.

I liked the location and the staff was friendly.

Sheets and towels had stains on them.

Lovely place but disappointed to learn that access to the hot springs is no longer complimentary - $50/person/day now. The pro of the free hot springs use to offset the con of the far distance from Tahoe. Now with the high charge for the hot springs, there's no incentive to stay this far from Tahoe.

The motel is right across the street from the ski resort which is very convenient!

Dirty motel. Buy a fitted mattress sheet for the bed instead of using a plane sheet. Found dirty socks under the bed. Fix your your cable TV so it doesn't cut out every 15 sec. Overall, cheap place to stay but I probably wouldn't stay here again.

Great location for the price. Very friendly staff and adorable, spacious room!

This hotel will be my only choice for my Tahoe trips! It was soooo clean, everything was tip top, even the utensil drawer was organized! The fireplace was such a nice touch, and there were even two flat screens to watch the world series on! The price was equivalent to motel 8 but this hotel was by far a five star on my list! Loved the kitchenette and dining area! All I can say is amazing, fantastic, wonderful!!!!

interior. Fact that it has kitchen and living room. It feels like home.

Exterior

Nice view

No air conditioning. Cooled down at night with fan and window cracked. Wind comes from resort side and we were on valley side which gets no breeze. They would not move us to other side.

The views, locations, the rooms and some staff members.

Check in too late and check out too early.

Location is nice. Close to Heavenly and Safeway

It says breakfast included but it was ONLY cheap donuts from Safeway! I chose this motel instead of others just because they had breakfast. Not even continental! This place must be forbidden to advertise as breakfast included.

Location was excellent, very quiet in the evening with clean rooms good option for the money.

You can hear street traffic in the morning not good for a light sleeper no worries if your a heavy sleeper.

Walking distance to restaurants, shops and lake

No A/C! Was the worst. Our room was extremely dated and had a horrible smell. The on duty attendant was not friendly or welcoming; made us feel like we couldn't approach if needed. Lighting was poor, with exception to the bathroom where there was no counter space. Pool was sketch. Way too much money for what you get. We left a night early because it was so uncomfortable. Definitely won't be back.

We liked everything. Rooms were awesome with comfortable beds, very clean and updated bathrooms, food was excellent, gambling was great, and a perfect location for shopping or to do anything around the lake. Can't wait to stay again.

Too many broken down elevators

Location, breakfast

Small room

Location

Dirty rooms, roches , and dirty pillows

The location is great because it's one of the closest motels to the Heavenly downtown. Cheap.

Dirty, broken window and furniture, no towels etc, unorganized staff, ANTS!!!!

The location and proximity to Harvey's (we went to a concert) is the only decent thing about this place.

The room smelled like chemicals/disinfectant, although the room did have a mini fridge it was put it such a weird place that you had to climb on and around one side if the bed to get to it. The shower was so desperately in need of remodeling the tile literally was stained with mold. The beds were in need if new pillows and an updated blanket/bedspread. I was honestly afraid to climb in. All this for $188/night. Wow!!!

This is run down, dirty and out of date. They put zero $ into it. I've stayed at several motels in SLT that are not great, but this is so bad its scary. Staff look like meth heads.

They overbooked so we got the room with a large built in jacuzzi spa bath tub. That was fun! But it took a long time for the water to heat up to fill it.