Find Cheap Flights from Abu Dhabi Intl to New York John F Kennedy Intl (AUH - JFK)

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Good to Know

Average Price:
$1603
(avg. price over the last 2 weeks)
Good Deal:
$940
or less (round trip)

When to Book Flights from Abu Dhabi Intl to New York John F Kennedy Intl

Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $939 or less.
The cheapest flight from Abu Dhabi Intl to New York John F Kennedy Intl was found 90 days before departure, on average.
Book at least 2 weeks before departure in order to get a below-average price.
Morning departure is around 35% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Abu Dhabi Intl to New York John F Kennedy Intl Flights

How long does a flight from Abu Dhabi Intl to New York John F Kennedy Intl take?
An average nonstop flight takes 17h 00m, covering a distance of 6855 miles.
How many flights are there between Abu Dhabi Intl and New York John F Kennedy Intl?
There are 77 (nonstop) flights between Abu Dhabi Intl and New York John F Kennedy Intl per week, averaging 11 per day.
Which airlines provide the cheapest flights from Abu Dhabi Intl to New York John F Kennedy Intl?
In the past 3 days, the cheapest round-trip tickets were found on Royal Jordanian ($579), Multiple Airlines ($759) and British Airways ($906).
Do I need a passport to fly between Abu Dhabi Intl and New York John F Kennedy Intl?
Yes.
Which airlines fly most frequently between Abu Dhabi Intl and New York John F Kennedy Intl?
American Airlines (2 times daily), Etihad Airways (2 times daily), Air Seychelles (2 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Abu Dhabi Intl to New York John F Kennedy Intl?
For Abu Dhabi Intl to New York John F Kennedy Intl, Saturday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from New York John F Kennedy Intl back to Abu Dhabi Intl, the best deals are generally found on Tuesday, with Thursday being the most expensive.

Book cheap flights from Abu Dhabi Intl to New York John F Kennedy Intl (round-trip)

Airports
Origin
Abu Dhabi
$579
only
$579
Destination
New York
$579
only
$579
Sat, Feb 3
AUH
JFK
18h 15m
Tue, Feb 6
JFK
AUH
34h 35m
Trip: 4 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 881 reviews
Overall
7.7
Boarding
7.7
Comfort
7.7
Crew
7.9
Entertainment
7.4
Food
7.3
AMM
TLV
Okay 5.3

Bording was not very organized.

AMM
ORD
Mediocre 3.3

Food is really bad ..

ORD
AMM
Good 7.6

The flight was overall great. I very much liked the price, the fact that I was allowed to take two big suitcases, and the sitting was overall ok space wise. The crew was kind and the food was OK. I am very likely to make reservations with this airline in the future!

I did not like the fact that there was no WiFi on the flight. I also did not like the fact that the selection of movies was quite limited and not very recent. Finally, I did not like the fact that there was very little service on the flight. I would have liked to see more beverages (hot and cold) offered throughout the flight, and the clearing of meals done more rapidly.

CAI
AMM
Mediocre 2.0

Non stop service.

Poor service. Rude and unprofessional staff. Not enough food or beverage service.

AMM
ORD
Mediocre 2.0

The airline canceled my return flight without notice because I did not board an earlier connecting flight.

Sat, Jan 20
AUH
JFK
25h 15m
Mon, Feb 5
JFK
AUH
19h 15m
Trip: 17 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Jan 30
AUH
JFK
24h 50m
Tue, Feb 6
JFK
AUH
23h 30m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14033 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
MXP
Excellent 10.0

British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info

LHR
BKK
Mediocre 2.0

Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.

LGW
ALC
Okay 4.0

Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.

LHR
BOM
Mediocre 2.0

Nothing to like

11 hours wait time!!!! No lounge entrance No food!

LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

Wed, May 30
AUH
JFK
22h 25m
Wed, Jun 13
JFK
AUH
17h 35m
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1544 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

JFK
AMS
Good 7.6

Two hours delay in the start.

ABZ
AMS
Excellent 10.0

Thankful for coffee being served without charge. Not all airlines do that.

KRK
AMS
Mediocre 3.0

Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

Tue, Jan 16
AUH
JFK
22h 50m
Tue, Jan 30
JFK
AUH
15h 35m
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14274 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
JFK
PHX
Good 6.6

The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client.

JFK
ATL
Excellent 8.3

We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!

window seat in back didn't have window

SEA
AUS
Excellent 9.0

Boarding was not smooth. They got me and my son mixed up as we have same name.

DTW
BNA
Mediocre 2.0

Sat on the plane on the tarmac for over an hour in the cold...

SEA
SNA
Excellent 8.6

The wifi wasn't strong enough to download the app to watch movies on the plane.

Fri, Mar 23
AUH
JFK
24h 50m
Tue, Apr 10
JFK
AUH
18h 10m
Trip: 19 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1080 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
RUH
JED
Mediocre 3.3

2 hour delay and was told 20 minuets

MAN
JED
Excellent 9.0

Staff at Manchester airport was nice. Boarding went smioth and easy. Nice be able take enough kg luggage.

My screen was stuck all time couldnt watch movie

JED
RUH
Okay 5.0

none

Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english.

JED
JNB
Okay 5.3

Not much

Food terrible little and no taste.

CMN
RUH
Good 6.0

Exit seat - staff on board

Late again

Tue, Mar 20
AUH
JFK
24h 40m
Fri, Mar 30
JFK
AUH
37h 30m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 2163 reviews
Overall
7.2
Boarding
7.2
Comfort
6.9
Crew
7.6
Entertainment
6.3
Food
6.6
JFK
MAD
Okay 5.6

Low Fare

No IFE in Coach

OPO
MAD
Mediocre 3.3

I liked the Boeing 787

The service sucked. The crew speaks very weak English. The crew only comes around the cabin very few times. Not good on a 9 1/2 hour flight.

OPO
MAD
Good 6.0

The Embraer is a great regional aircraft.

There are plenty of air bridges to use at Porto airport, but AirEuropa chooses to use a stand that requires busing passengers from the terminal and back. No IFE.

AMS
MAD
Poor 0.0

I missed my connection because of the insane delay on the first flight.

MAD
OPO
Good 6.0

This A330 had IFE in Coach unlike other A330s the airline flies. That said, the IFE has limited choices.

Wed, Dec 27
AUH
JFK
18h 00m
Mon, Jan 1
JFK
AUH
16h 20m
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16969 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
FCO
IST
Excellent 10.0

Great service!

MNL
IST
Okay 5.3

Flight was ok

The flight was actually run by turkish airlines, not philippine air as stated in my confirmation email, so we were sent to the wrong terminal. Nothing in the email said which terminal the flight would depart from or that it was actually turkish airlines. Very irresponsible and communication for customers should be much clearer. Luckily we were very early for the flight or it could have caused a serious problem.

IST
KTM
Mediocre 2.0

I did not like anything.

Everything. I will never book a flight from Kayak from now on. Kayak just charged us a lot of money and did not do anything for us.

VKO
IST
Excellent 10.0

Great flight

Na

IST
KTM
Good 6.0

Crew in both flights were friendly. The service boarding etc was great. Flight was very turbulent.

Passenger next to me wanted water constantly. The passenger on left of me constantly wanted wine. One got very little attention while the other treated like royalty. Unfortunately the African passenger who wanted water went thirsty a lot.

Sat, Feb 17
AUH
JFK
18h 15m
Thu, Mar 8
JFK
AUH
18h 40m
Trip: 20 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 881 reviews
Overall
7.7
Boarding
7.7
Comfort
7.7
Crew
7.9
Entertainment
7.4
Food
7.3
CAI
AMM
Mediocre 2.0

The airline canceled my return flight without notice because I did not board an earlier connecting flight.

AMM
TLV
Excellent 10.0

It was a short and efficient flight.

TLV
AMM
Excellent 10.0

Left on time. Probably overpriced for the length of the flight. Baggage was out promptly.

AMM
TLV
Okay 5.3

Bording was not very organized.

CAI
AMM
Mediocre 2.0

Non stop service.

Poor service. Rude and unprofessional staff. Not enough food or beverage service.

Tue, Mar 20
AUH
JFK
17h 15m
Tue, Mar 27
JFK
AUH
18h 10m
Trip: 8 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 881 reviews
Overall
7.7
Boarding
7.7
Comfort
7.7
Crew
7.9
Entertainment
7.4
Food
7.3
AMM
ORD
Mediocre 2.0

Non stop flight

Poor service. Rude and unprofessional staff. Not enough food or beverage service.

AMM
ORD
Mediocre 3.3

Food is really bad ..

CAI
AMM
Mediocre 2.0

Non stop service.

Poor service. Rude and unprofessional staff. Not enough food or beverage service.

AMM
ORD
Okay 4.6

The movie selection was good.

They offered drinks/water ONCE in the entire 13 hour trip. I was desperate for water about 6 hours in. I did purchase a bottle of water after I was through security at the Amman airport, but when I went to my gate, I couldnt take the water to the actual waiting area!

AMM
ORD
Mediocre 2.0

The airline canceled my return flight without notice because I did not board an earlier connecting flight.

Sat, Mar 24
AUH
JFK
17h 15m
Fri, Apr 13
JFK
AUH
18h 10m
Trip: 21 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 881 reviews
Overall
7.7
Boarding
7.7
Comfort
7.7
Crew
7.9
Entertainment
7.4
Food
7.3
TLV
AMM
Good 7.6

We left early and arrived early. Seats were more spacious than I expected for economy class. It was a short flight so there was no food service, just orange juice.

AUH
AMM
Mediocre 2.0

Nothing to like on this trip

The trip was scheduled to depart at 18:30. Arrived Airport around 16:30 to be shocked that the flight was delayed to 01:50 next day (i.e. seven and half hours). The ground staff advised that the flight was rescheduled to the new timing two days before. RJ ground staff claims that they informed all travel agents of the new timing. I verified with my company and the travel agent and they advised that RJ did not contact them at all. The irony is that I am an RJ Royal Plus Gold Frequent flyer member and RJ has all my contacts details and send me emails and messages all the time, but they fail to alert me at such critical and urgent situation. Most annoying that the ground staff did not even apologize for me and the other passengers specially the European old man in a wheelchair. Instead of arriving Amman at a civilized 19:30 we arrived the nest day at 04:00 next morning. Big blunder Royal Jordanian.

AMM
ORD
Mediocre 2.0

Non stop flight

Poor service. Rude and unprofessional staff. Not enough food or beverage service.

CAI
AMM
Mediocre 2.0

Non stop service.

Poor service. Rude and unprofessional staff. Not enough food or beverage service.

CAI
AMM
Mediocre 2.0

The airline canceled my return flight without notice because I did not board an earlier connecting flight.

Fri, May 11
AUH
JFK
23h 40m
Fri, May 25
JFK
AUH
19h 55m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Apr 26
AUH
JFK
17h 00m
Fri, May 11
JFK
AUH
18h 10m
Trip: 16 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 881 reviews
Overall
7.7
Boarding
7.7
Comfort
7.7
Crew
7.9
Entertainment
7.4
Food
7.3
CAI
AMM
Mediocre 2.0

The airline canceled my return flight without notice because I did not board an earlier connecting flight.

TLV
AMM
Good 7.6

We left early and arrived early. Seats were more spacious than I expected for economy class. It was a short flight so there was no food service, just orange juice.

AMM
TLV
Excellent 10.0

It was a short and efficient flight.

AMM
TLV
Okay 5.3

Bording was not very organized.

AUH
AMM
Mediocre 2.0

Nothing to like on this trip

The trip was scheduled to depart at 18:30. Arrived Airport around 16:30 to be shocked that the flight was delayed to 01:50 next day (i.e. seven and half hours). The ground staff advised that the flight was rescheduled to the new timing two days before. RJ ground staff claims that they informed all travel agents of the new timing. I verified with my company and the travel agent and they advised that RJ did not contact them at all. The irony is that I am an RJ Royal Plus Gold Frequent flyer member and RJ has all my contacts details and send me emails and messages all the time, but they fail to alert me at such critical and urgent situation. Most annoying that the ground staff did not even apologize for me and the other passengers specially the European old man in a wheelchair. Instead of arriving Amman at a civilized 19:30 we arrived the nest day at 04:00 next morning. Big blunder Royal Jordanian.

Thu, Feb 15
AUH
JFK
25h 15m
Fri, Mar 9
JFK
AUH
19h 45m
Trip: 23 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Jan 17
AUH
JFK
22h 50m
Sun, Feb 18
JFK
AUH
17h 15m
Trip: 33 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14274 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
AMS
DTW
Mediocre 2.0

The most horrible experience. Pathetic to say the least. No water in the flight lavotries. Such a pathetic service from so called top airline.

JFK
PHX
Good 6.6

The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client.

JFK
MIA
Okay 5.3

Some of the flight attendants were rude and not very welcoming at all.

YYZ
ATL
Excellent 8.0

The boarding was very organised and the crew very friendly. The snacks that they offer is great too

DTW
BNA
Mediocre 2.0

Sat on the plane on the tarmac for over an hour in the cold...

Tue, Jan 30
AUH
JFK
18h 25m
Sun, Feb 4
JFK
AUH
28h 10m
Trip: 6 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14033 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
PHX
LHR
Mediocre 2.0

1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration.

LHR
BKK
Mediocre 2.0

Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.

LHR
BOM
Mediocre 2.0

Nothing to like

11 hours wait time!!!! No lounge entrance No food!

PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

YYC
LHR
Mediocre 2.0

Air hostesses were good

Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again.

Sat, Dec 23
AUH
JFK
24h 40m
Sat, Dec 30
JFK
AUH
16h 00m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1080 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
CMN
RUH
Good 6.0

Exit seat - staff on board

Late again

JED
RUH
Okay 5.0

none

Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english.

RAE
RUH
Excellent 10.0

Cabin crew very friendly and caring.

MAN
JED
Excellent 9.0

Staff at Manchester airport was nice. Boarding went smioth and easy. Nice be able take enough kg luggage.

My screen was stuck all time couldnt watch movie

JED
RUH
Mediocre 3.3

WC smell in the cabin, ground staff was not ready for us to board the plain form the bus. And getting of the plain. Food 2 days polls bad muffins, sandwiches bad. Even the electronic survey does not work

Thu, Jan 18
AUH
JFK
25h 15m
Mon, Feb 5
JFK
AUH
19h 15m
Trip: 19 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Jan 16
AUH
JFK
22h 50m
Tue, Feb 6
JFK
AUH
17h 15m
Trip: 22 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1544 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

JNB
AMS
Excellent 8.0

Good multi media access and content

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

ABZ
AMS
Excellent 10.0

Thankful for coffee being served without charge. Not all airlines do that.

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

Wed, Jan 31
AUH
JFK
21h 15m
Sun, Feb 4
JFK
AUH
28h 10m
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14033 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

LHR
SAN
Mediocre 2.0

Showed up 3 hours before departure and still missed our flight. The agents were extremely slow and rude. If you have a giant line of people who have missed their flight your system obviously isn’t working. Avoid Heathrow’s British Airways by all means if possible.

PHX
LHR
Mediocre 2.0

1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration.

BKK
LHR
Good 7.3

Basically ontime although a bit delayed getting started. Crew was attentive . Food Ok. Seating could be a bit better.

Somewhat tight seating. More reclining of seat would help. The gate was the furthest away possible requiring a very long walk.

LHR
MXP
Excellent 10.0

British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info

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