Daily cleaning, installation of cabin HEPA filters on flights from Aguadilla to Florida
JetBlue, Spirit Airlines and Emirates have all waived their change and cancellation fees on flights from Aguadilla to Florida. Confirm policies on booking site.
The cheapest ticket to Florida from Aguadilla found in the last 72 hours was $101 one-way, and $85 round-trip. The most popular route is from Aguadilla Borinquen to Orlando, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $60.
JetBlue flies most frequently to Orlando from Aguadilla Borinquen.
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Scores according to KAYAK customer reviews
"Seats in row 2 very uncomfortable for sleeping!"
"Crew was arrogant and obnoxious. Wouldn’t help me pick up trash and another poured coffee on me twice, with one pathetic “sorry”. Flight attendants had so much baggage that passengers couldn’t find space in the overhead compartments causing a significant delay in our departure. In bound aircraft was late arriving from Haiti exasperating the situation. Based on this trip I would not recommend jet blue to anyone"
Pros: "Honestly the only thing I can say that I liked was that we got back to Fort Lauderdale in less than two hours."
Cons: "Honestly the only thing I can say that I liked was that we got back to Fort Lauderdale in less than two hours. We were told to arrive at the airport for our flight which was delayed incase our flight left on time. our gate changed five different times. Our flight was supposed to leave from Puerto Rico to Ft. Lauderdale @ 1:30 p.m. the flight kept getting delayed . our flight did not take off until 7:30 that evening. Nobody informed us of anything what the delay was etc. it was handled horribly by Jet Blue staff. We were t offered vouchers nothing."
Cons: "Missed the connecting flight by about 15 minutes, strange that we get delayed for about an hour but the connecting flight can’t wait a few minutes. Currently en route to another airport to spend the night at the airport and then take an early morning flight to my home city. Would have been nice to get a hotel room. I also had trouble with being charged for a second checked bag when I only had a single checked bag, would be great if the customer service help desk could help with that at the airport."
Pros: "Wayne at the DCA Airport was gracious and amazing."
Cons: "The planes still aren’t clean. Pretty sure something was growing on the seat in front of me."
Cons: "Extremely disappointed about flight 1379 scheduled to depart at 0658, 18 Jun 21. Flight departure was moved to 10:30 AM and later to 12:30 PM without giving any reason for the delay to the hundreds of passengers that arrived at the airport between 4:30 AM to 5:30 AM to meet the airlines requirements. Poor performance by Jet blue. Lost of time and money for me. Thumps down. Blue is my favorite color, live up to it."
Cons: "Flight attendant sucks. They not courteous and the left me without a plane ticket to my connection flight"
Pros: "Yes everything was great"
Cons: "Very good airline. Worry free"
Cons: "Baggage took an hour"
Cons: "Nothing really. JetBlue is top notch in my book."
Pros: "Free wi fi internet"
Cons: "The flight was delayed over 3hrs"
Pros: "Speed and and comfort"
Cons: "More food on the plan"
Cons: "Too many people on one flight for a while pandemic to be happening Smh"
Cons: "Having less passengers onboard would have been a good option for avoiding CV19."
Cons: "Boarding was disorganized, there was some chaos regarding who was sitting in which seat which delayed the pushback process. Another issue is that compared to other airlines baggage took forever to arrive at destination."
Pros: "Paid seat was comfortable, entertainment was great"
Cons: "The elder gentleman was very rude throughout the flight. Paid for front row seat mostly due to covid and he made us seat and wait for people that had a connection flight to exit the plane all the way from the end of the aircraft defeating the purpose of me buying the front row seat at $65 which was more than the seat was worth. The way the crew asked was was very rude because he stated if we stand up he would keep the door closed. I understand about the passengers with connection flight but its Jetblue responsibility to get these people to their connection but it shouldn’t jeopardize me."
Cons: "Better snacks"
Pros: "Moving seats to a less crowded seat."
Cons: "There was no empty middle seat and a pretty full flight. Only 2-3 movie options. Old plane with small screen."
Pros: "Free wifi"
Pros: "given the current situation here and around the world, the crew is doing their best which is very good."
Cons: "sanitizer at the waiting area before boarding, maintain the social distancing when board and existing, insist that it must be followed, disembark row after row"
Cons: "A working entertainment system. Old and no operative!"
Cons: "The delay was almost unbearable"
Cons: "Everything, for example being on time"
Cons: "At the airport we are still waiting for our luggage almost an hour"
Pros: "On time."
Cons: "No more overbook"
Pros: "excellent free snacks and nice water!"
Pros: "The flight crew was very nice"
Cons: "The fact that I was 3 minutes late to check my bag (due to a line and walking to the wrong counter the first time) and they would not allow me to go on my original flight and route my bag on another flight. This resulted in me and my bag getting pushed on two new flights and my overall travel time going from 4.5 hrs to 11 hrs which with a 15 month old is an eternity. Many other airlines will allow you to make exceptions when checking in late (I was still nearly 40 minutes prior to flight departure) and let me still check a bag OR allow me and my baby to stay on the same flight without the bag."
Pros: "I liked the prices for the airfare"
Cons: "Boarding didn’t start until probably 10:30 or so. Flight was supposed to leave at 10:20, but there was a broken seat or something that needed to be repaired."
Pros: "Captain ended up being a good pilot with a very smooth landing,"
Cons: "Our flight was delayed 2 hours because the crew was comprised of members from flights delayed by the snowstorm. Even though gate attendants knew they were on their way, attendants refused to let us board until the crew was all on board. Then we had to wait some more....... Also they were lax on pre-boarding announcements, not letting families with children on first. And waiting until each group was fully boarded before announcing the next. Plus the enunciation of various announcements was difficult to understand and/or way too fast. It wasn't funny."
Pros: "Crew was nice and the flight was fine"
Cons: "I was quite shocked that the seat I had originally been put in the head phone jack and The Wholearea where the channel changes was falling apart. I was able to switch seats due to flight being not full but that would be annoying. I also was weirded out that they did not ha e touch screens. In general the plane just seemed old and dirty to me."
Pros: "The plane that the rerouted to replace the original plane was very comfortable. The email updates where better then the information at the gate. Normally, I enjoy flying JetBlue however, this weekend's round trip was disappointing. My 1st flight was delayed about 5 hours and the return flight was delayed as well."
Cons: "The long delay and limited snacks. (After that long delay) The incident on the plane- the passengers had to take action and not the flight attends when a passenger threaten by another passenger. A good Samaritan came to the woman's aid and ensure she was safe by switching her seat. Prior to this, another passenger had to use her call button to try to notify the flight attends because the woman was unable to. (That was her second attempt to notify the attendants). I am unclear to why her first attempt to change seats was not taken under consideration by the flight attended. The alleged passenger was clearly intoxicated and had fallen on the women. The flight attends did intervened after the flight landed at FLL. The woman was detained on the plane along with the alleged passenger. Once again, I am not sure if that was wise. The woman could have been taken off the plane safely and quested at the gate at a safe distance. The alleged passenger was too intoxicated to comply with the flight attends requests to disembark the plan. I would have liked for the JetBlue flight attends to be more proactive or at the very least to keep an eye on the situation to ensure it did not escalate. This all could have been avoided if the woman's 1st request to change her seat to one of the many available seats was granted. Better ye,t for this alleged passenger to have never been able to board the plane in his condition. It was physically noticeable and the surrounding passengers stated they could smell the alcohol on him. Disappointed!"
Pros: "I loved that the pilot on my first flight introduced himself and staff to the customers prior to loading the plane. Everyone was very welcoming and friendly. The leg-room! The leg room was a great surprise. No hassle with bags. Great snacks, wi-fi and movies for FREE! I was so tickled. I've never flown JetBlue. I thought it was just another low-cost airline that makes you pay for everything , what a nice surprise! I immediately gave you a shout-out on my facebook account. Best flight experience I've had in a long time. Thank you."
Pros: "Nothing really."
Cons: "1. Forced to check carry on because of a pocket in the front when other passengers were allowed to bring actual suitcases which were taken right before boarding. Apparently JetBlue has a quota to meet as to how many people they charge for carry on luggage. 2. Refused to allow me to request my seat ahead of time to try and charge a $50 fee for an upgraded seat, even though by purchasing a ticket, I am guaranteed a seat on the plane. 3. Late once again. So far every flight taken by JetBlue this year has been late. My only on time flight this year has been with Delta. I do believe they are the new Spirit Airlines in disguise. This airline has been moved to the bottom of my list. I may take them once more but it depends on how many points I have with them, if it's enough to cover a free trip. If it doesn't, I will forfeit as the aggravation and nasty behaviour at the check in counter especially at LaGuardia is too much to take. They are also every discriminatory at that airport also, especially the people who work at JetBlue. I have to take responsibility for keep trying. It the same as beating a dead horse and expecting it to get up and run."
Pros: "They didn’t make me check my carry-on even though full flight. Other airlines almost always do. Began boarding exactly when they said they would."
Cons: "First attempt to check im at kiosk failed. Was told to see an agent. Ignored that command made another attempt at kiosk and was able to get BP. The brag about their free wifi at every seat but it didn’t work. Can’t complain tho because seat back video screen had plenty of other entertainment."
Pros: "I appreciated the in flight entertainment, the eye mask and ear plugs."
Cons: "The seats were horribly uncomfortable. The controls for the screen are on the arm rest, where they get inadvertently pushed. Would have liked another beverage service on a flight that long."
Pros: "Easy boarding, friendly staff, nice choice of snacks and beverages. The JetBlue app is very useful."
Cons: "My in flight entertainment never worked. All I had available to look at was the JetBlue commercial channel showing me all of the entertainment I wasn’t able to watch. Not even the live view map worked. One of the attendants said something about resetting the system but I didn’t notice a change. I said something to one of the attendants a little later and she tried doing a reset again, but still no success. I could see other screens working fine and people were watching various programs while I just stared at a static map of the continental United States. Oh well, at least I was able to stream Netflix because of the free inflight WiFi."
Pros: "The flight was smooth and a quiet trip."
Cons: "I came to the airport 11:30am asked to rebook for earlier flight which wasn’t possible unless 75$ charged. I decided to wait till 4:16pm departure that ended being 3:50 am the next day. Meanwhile it took several hours to receive water and pretzels, pizza finally came after 9 hr wait(which gave me heartburn). Ground crew disorganized feeding us excuses of weather (wx) which initially was a landing gear problem for first 1.5 hr delay then again WX and ATC not assigning a route(while other airlines departing no problem) then crew timed out then no plane & again waiting for crew...Seriously? What a management!!! Reading comments below this keeps repeating however this was about 13 hours delay. This company should quit!"
Pros: "The light snack was adequate. My husband is a big guy and sometimes has issues flying due to size, found seats to be comfortable. Also, Jetblue gave us us a $50 credit for the inconvenience."
Cons: "We left half an hour late. Also, was stuck on the tarmac for 2 hours due to thunder and lightening storm with a screaming child on board. Howeverer, weather is not Jetblue's fault."
Cons: "I didn't like it at all, Jetbule should had find another airline to take me so I can arrive at around the same time , not just with the flights they offer but I should be able to get into another airline too"
Pros: "Flight attendants were very friendly, and the TV's were working on the flight (did not on the flight from FLL/EWR)."
Cons: "Booked this flight to get a ride home, and in time for dinner with family. Flight was delayed 50 min. because of a delay in the arrival of the plane (not weather). During boarding process they were allowing people to get up and move around before takeoff, delaying over another 10min. When we finally arrived at 9:10 to the gate, another plane was at the gate and we did not get into the gate until 9:25. Thus, by the time the flight arrived I needed to get other transportation, cost me $25 and additional 30min. waiting for ride. This resulted in getting me home almost 2 hours late. Additional feedback: I book an aisle seat because I like being able to lift the arm on the outside, not available on this flight. I don't recall the plug for the headphones being down so far in the arm rest, thus struggled to find the plug."
Cons: "The boarding was a shitshow because nothing was done to prevent people from taking all of the overhead compartment room, so by the time my group boarded, there was no room. But, people were still trying and so that backed the line way up from 1/2 way into the plane all the way out the plane and IN SPITE OF MY REPEATED ATTEMPTS TO GET THE FLIGHT CREW TO ASSIST AND CLEAN UP THIS PILE OF HUMANITY, THEY DID NOTHING!!! They forced me to gate checked my carry on bag (no checked bag) and did not tell me I would not get it back AT the plane and had to go out through security to get it at the baggage claim and come back in through security and because of that incompetence I MISSED MY CONNECTION AND WAS STRANDED IN FLL OVERNIGHT. After the front desk continuously trying to explain to me how it was my fault some how, I HAD TO PURCHASE A SEPARATE TICKET ON A DIFFERENT AIRLINE OUT OF MIA AT 5AM TO MAKE THE WEDDING!!!! This is beyond unacceptable and as someone that travels for work and stays roughly 100 nights a year in hotels, I WILL NEVER ALLOW YOUR COMPANY TO BE ABLE TO PUT ME IN THIS SITUATION AGAIN!!!!"
Pros: "What did I like? Well, I liked arriving at my destination, though getting there on Jet Blue was unpleasant."
Cons: "Stressful due to delays, disorganization, lack of communication, developing-world style of service."
Pros: "Every single employee I interacted with was awesome."
Cons: "Over 5 hours in delay due to a maintenance issue. Problem wasn't discovered overnight when it was parked. Wasn't discovered until the next day. Had to wait for the delivery of a specific part and install it. I'm all for planes not breaking upon reentry, but the fact that the two flights were both subsequently delayed 4-5 hours each instead of bringing in a sub plane was inconsiderate. Now I've got a long drive home and I'll only get an hour of sleep before a 14-hour work day. So thanks for that, JetBlue"
Cons: "Boarding time and crew was slowest ever?!!!"
Pros: "I like the fact that Jetblue handled the on boarding ot the passengers fast and efficiently starting with preferred riders, then going from the rear of the plane and moving forward. They also realized the plane was full so offered customers the free option of checking a bag in cargo. I would have preferred if they advised customers before checking through security of this option as I would have taken it rather than discard with some bottled products. The entertainment video was great on board, they offered free beverages and snacks. The crew moved through the aisle fast and efficiently when dispersing the food, and again when collect the refuse. While we had a little turbulence, the flight was uneventful and the pilot handled the landing very well. Departing the plane was also fast and efficient, although takes time because the plane was full. Overall, I was impressed with JetBlue, and their flight team."
Cons: "I thought that although comfortable, the chairs and fabric were obviously well worn and definitely needed upgrading. I also noticed that the chair head area didn't have a removable sanitary cover, which I thought should be there considering the number and frequency of change overs per seat on these flights. This is necessary to promote sanitary and comfortable conditions."
"United makes Spirit look great"
"Entertainment sucked. Wi-fi bad. Horrible snacks. Just was happy to get off the plane."
Cons: "Very small cramped aircraft"
Cons: "We could have given me a refund or credit for a flight I told you I needed to change 3 months ago due to an emergency at home."
Pros: "There was only one flight attendant but he was very friendly and worked very hard"
Cons: "The checkin process is awful if you fly basic economy. This is the second time I have flown basic economy on United and you have to wait in line for 20 minutes to get a boarding pass and then have someone inspect the size of your personal item. You cannot check in and get a boarding pass online."
Pros: "Found a replacement aircraft and worked hard to get bags from original scheduled aircraft."
Cons: "No entertainment, no power outlet"
Cons: "Long flight Very very uncomfortable"
Pros: "Fast boarding process."
Pros: "Smooth boarding, arrived to destination early and friendly flight attendants"
Pros: "Quick and efficient."
Pros: "Pilot made up time"
Cons: "Flight was over 2 hours delayed due to winds"
Pros: "The seats were comfortable."
Cons: "The Wi-Fi entertainment was a complete joke. This was the first time that I used it but the speed of the connection was intolerable. I was only able to watch 22 minutes of a movie on a 2 hour flight due to buffering. Also, the gate agent never announced my boarding group. It was only because of the monitor that I knew I could board."
Cons: "All was great!"
Pros: "Both airports what one expects when one hopes for a good flight."
Cons: "Poor customer service.Flight was delayed and the employees at the counter where not helpful at almost missed my connection if the crew in Jersey weren't waiting for our flight to arrive.Since then I try my best not using United to flight"
Pros: "On time"
Cons: "Not asked for drinks"
Cons: "Cancelled my flight because of "weather" so no financial liability for keeping me in Chicago for an extra day - Flights going in and out like crazy!!! As far as I am concerned, United are big fat liars."
Pros: "Aguadilla airport is crazy at 2:00 am. I never really heard them call for me to get on the plane to Newark so if I wasn't really paying attention I might have missed my flight"
Cons: "It was late and getting there was even worse. I was told I wouldn't make my connecting flight in Newark on the way there so I had to go home and come back the next day. Of course it was weather related so you can't control that."
Pros: "on time"
Cons: "so uncomfortable seating. united website wofirst offered us $200.00 each because flight was overbooked.we declined. united would not let us check in online due to having no bags. we had to go to airport desk who then sent us to kiosk. we used the kiosk and machine said we had to talk to an agent, who inturn had to see the see the size of our bags. (she was miserable). then she printed our a boarding pass without seat assignment. we then had to go to gate agent who told us we had to wait a couple of minutes. we returned to the gate agent who again said we had to wait .(she was miserable too!!) all the while, for 2 days, we thought of that poor man assaulted on the united flight as they forced him out of his seat and off the plane. was this going to happen to us??? we sat and watched many many crew members board, crew that did not work on the flight. finally we were given out boarding pass with a seat assignment . HATE UNITED!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "the United app"
Cons: "the bag of mix"
Pros: "Flight staff was fantastic!"
Pros: "The pilot was friendly and made an effort to keep us informed"
Cons: "Same as the previous flight, but the space between the seats doesn't give room to climb over two people to go to the lavatory. Also, SLC said they would send the message ahead notifying Houston and JAX that I needed wheelchair assistance, but I had to request it and wait at each location ."
Pros: "It's was a straight threw flight."
Cons: "The flight was delayed on the way there and on the way back. I checked the flights to see if they where running on time they said they where. Then I'm told the flight was delayed first 15 min then an hour. The Flight back was even worse the flight was suppose to leave Saint Louis at 3:30 to Newark was delayed 2hours and 50 minutes I checked the flight status said it was going to be on time. If I had know it wasn't going to be on time My son wouldn't have had to wait at the air port as long as He did"
Pros: "It's was on time."
Cons: "The airplaine smells bad."
Pros: "The flight attendants were courteous, despite the screw-ups caused by the computer system."
Cons: "The computer system issued the same seat number to my wife and two other people, and two me and one other person. Other people had duplicate seat assignments as well. Worse, for an overnight flight, my seat would not recline."
Pros: "The crew."
Cons: "The seating space to compact. And too many delays on all my flights from Friday and Sunday."
Pros: "All flights were professional mostly smooth. On time great experience."
Pros: "again the crew was great."
Cons: "nothing, it was a very smooth flight."
Pros: "Small seats flight did not depart in time due to ground crew check in counter wanted to give a wheel chair after I asked for assistance locating my terminal because I am legally blind"
Cons: "Flight UA 6270 was initially delayed due to incoming plane delayed for weather. After boarding 2 planes at IAD, we were told after 5 + hrs that the flight to JAX was cancelled. UA Customer Service Agent was slow and not well trained. Other passengers were easily and promptly placed on other flights (UA & other airlines)...we were told that the next available UA flight from IAD to JAX was more than 24 hrs wait. Eventually placed on a UA Flt to CLT at 11 PM. Upon arrival in CLT, we asked the gate Agent for assistance on a Voucher because we had to stay overnight in CLT...we were told that the IAD Agent did not designate us as eligible for a voucher and yet, people next to us flying coach were given a voucher. The Gentleman Agent at our arrival gate was trying to help us but his Madam Supervisor was arrogant and unwilling to help. In an exasperated tone, I asked both individuals if flying First Class would help us get a voucher and her arrogant answer was "do you want me to call the police?" Obviously we left for our Marriott Hotel which was a wonderful customer service experience. Plus our UA Flt from IAD to CLT placed us in Coach (is a refund coming???) We paid for 1st Class for our 12/22 flight and our 12/26 flight. After 3 hrs in a Marriott in CLT we took an AA Flt from CLT to JAX. Also, the UA communication on the status of our baggage was unclear and misleading. Plan to fly American or Delta for future travel."
Pros: "A little late leaving the airport but it made us feel like they checked the plane well"
Pros: "I enjoyed the flight it was a good flight. The crew was friendly and very polite. Broading went very well. We actually got there about 15 minutes early. I would definitely fly again with them"
Cons: "In all honesty there wasn't much I didn't like everything went good and easy so like I said there wasn't much I did not like about it"
Cons: "It seems that United is always overbooked and does not have space for carry-on's (obligating you to place carry-on's with regular baggage)."
Pros: "Every one including the crew was very nice and polite"
Cons: "We left late and my seat was very uncomfortable"
Pros: "Boarding was quick"
Cons: "Intercom anouncements on late night flight. Way too many about the ball game"
Pros: "The crew was very nice"
Cons: "Having to go from one end of the airport to the other to get my luggage. I will never fly united again"
Pros: "They give me a opportunity to check my bags it also was overweight and they give me a chance to flight my bags and paid the extra"
Pros: "Boarded quickly"
Cons: "Sat on the plane at the gate for almost two hours. Seats were terrible,"
Cons: "I didn't like that my flight to Houston was delayed so long and nobody cared to notify me"
Cons: "El vuelo se atraso"
Pros: "Boarding was smooth and fast"
Cons: "Seat didn't recline"
Cons: "Flight never left after waiting hours..cancelled flight in the middle of the night"
Pros: "Nothing at all"
Cons: "Flight was delayed for 2 hours with late warning didn't get home till after 1am where I could have stayed some more in jersey with my family spending those 2 extra hours instead of boring airport."
Pros: "Good crew"
Cons: "Shitty seats was very uncomfortable probably won't fly United just because of that... Delta has a lot more comfortable seats"
Pros: "Never got on"
Cons: "Never had a chance to find out if I would like it or not."
Pros: "Duration of flight was shorter than expected. Arrived at destination fifteen minutes early."
Cons: "No complaints."
Pros: "Flight was very quick and On time. Aircraft was small but comfortable. Was only one flight attendant. Could tell her was kind of new. But he did alright."
Cons: "Temperature was a bit too cold. But I managed. Glad snacks and non alcoholic beverages were still complimentary."
Pros: "The flight itself was great and loved the inflight entertainment via the app."
Cons: "2 screaming and kicking little kids behind me the entire flight. Would be nice if the flight had something for kids to stay busy or protect their ears from the change in pressure that tends to make them cry and scream non stop."
Pros: "Flight was on time and very smooth"
Cons: "Everything was great"
Cons: "Spirit has jacked up our flights and plans now twice in a row. 100% failure so far. Will never use them again."
Cons: "Delayed for 4 hours - no communication as to why or any updates along the way"
Cons: "The flight could have left on time instead the crew allowed passengers to continue to board 15mins after we were supposed to have taken off. The pilot was inexperienced and we had a hard landing. Lastly the flight attendants seemed like they wanted to be anywhere else but on the plane."
Cons: "I had an issue with their policy on face masks. I came wearing one, but was told that my mask was not allowed because it had some sort of filter/valve on it. Now I do understand the theory behind not allowing masks with valves, because they are supposed to let moisture out. But there are two layers of material that stood between my face and the filter/valve of my mask. Besides for an N95, I have not seen a mask where there was no material blocking the inner side of the filter/valve. I could have simply ripped the filter/valve off the mask and there wouldn't have been an issue, because my mask would still have no holes, and would be a complete face covering. The implication I got from this experience was that material itself does nothing to keep particulates from passing through, which means that we are all wearing masks as a placebo to keep people from panicking."
Pros: "Crew not nice! Very rude and not helpful"
Cons: "They charge money for everything and not help"
Pros: "Aircraft arrived on time, boarding was fast, everything was clear."
Pros: "Good seats, staff was very welcoming and courteous."
Cons: "Complimentary snacks."
Pros: "The crew nice The seat are bad, especially for the back"
Cons: "A better seat, it doesn't matter where you seat it should be better for any client. Make us feel that you don't appreciated your customer."
Cons: "on my way to philly a passengers bag fell and hit my shoulder yous need to control how people put there bags"
Cons: "Flight was oversold."
Cons: "The flight was over three hours delayed They charge you for putting a bag in the overhead compartment They charge you for WATER There is no room whatsover in the seats Stewards ignore you Very disorganized"
Pros: "The atencion of the personal"
Cons: "Very Uncorford ;("
Pros: "No one ended up sitting next to me."
Cons: "You have to pay for any beverage, including water. This was a 5 hour flight. I don’t know anyone that would think a free glass of water should be optional and therefore considered a la carte. There was no water in the bathroom to wash my hands. Got stuck behind the beverage cart and flight attendant had a nasty look on her face. Chairs don’t recline and I had to pay $50 to check my carry-on bag in because I didn’t read the fine print or visit their website after booking so although it seemed like the cheaper option I probably ended up paying the same amount or more. I wouldn’t recommend this airline if you want to fly comfortably."
Cons: "couple of issues: #1.Spirit Website and Mobile apps keep crashing and several of us who booked your airlines were not able to utilize mobile boarding passes. In the age of mobility this User Experience (UX Design) should be a priority. #2. When we were trying to leave Costa Rica again we had issues with your Bar Code Scanners. We were able to download on our phone but when we go to customs after waiting in long lines we were told that they were not accepting Spirit airlines bar codes. You were the only airlines with long lines. Not even the kiosk was able to print boarding passes so we had to wait in long lines just to get a print out from the service desk."
Cons: "Spirit didn't have any agents in the kiosk until close to boarding time. Flight was delayed and they didn't let me board. Had to pay for a new ticket. Won't be using Spirit anymore."
Pros: "No me gusto nada..."
Cons: "1.me cobraron $100 por la maleta pequeña por q hubo un error cuando compre mi boleto,error de ustedes no mio,hice escala y me cobraron 50 y 50. 2.no hay personal suficiente que hable Español,estaba perdida y sin ayuda en español. 3.no dan Meriendas en los vuelos,todo lo cobran. 4.espacios pequeños en el avion y el avion vacio y me dieron el peor asiento. 5.tuve una muy mala experiencia tube que hacer chek in 2 veces,salir y volver a entrar cuando no era nesesario...tuve un pesimo dia y hasta llore.."
Cons: "The seats"
Cons: "I received over 3 delayed emails with different new departure time to only arrived at the airport on the last notified departure time. was one hour before the last email I received. Almost missed my flight and had a very stressful and time at the counter."
Cons: "never again"
Cons: "miss flight sitting there at restaurant no coutersy call there where rude cost extra 1900 one way to sxm told manager from spirit airline carlos was his name lugage was sent to san juan medicine was in are lugage they said it was are fault to have are medicine in the lugage never again whith them sad lot money extra"
Cons: "After I spoke with another individual he understood what had happened with maintenance on the front end of MSP and that I would've made my FTL flight to SJO had the flight left at 6am like it should've not 3pm. He said nervously that he'd have to talk w/ the supervisor again, where she came back & tried to fight about weather issues from BOS to FTL..but she didn't take a second to understand that I was delayed from maintenance in MSP which didn't allow me to leave til 3pm vs 6 am. If i had made my MSP flight at 6am, I would've made my flight in BOS at 2:45 and therefore caught my FTL to SJO flight at 11pm. He then talked her through it once again, and she gave me a voucher very begrudgingly. Wrong person to have in this sort of position there. I didn't catch her name, but she was a very unprofessional supervisor working the late night shift at 11pm in FTL at spirit ticketing desk."
Cons: "When we flew in from Montego Bay to Fort Lauderdale and we had to go through customs; no flight member told us that we had to get our bags from baggage to take through customs with us and then if you had a connecting flight, that you would need to re-check your baggage and go through TSA again. Also, we were not informed that if we had duty-free liquids to put them in your baggage that you would have to re-check. Needless to say, I had to find a box to put my duty-free liquids in to have checked at the ticket counter before I was able to go through TSA. It was a terrible flying experience and I will not be flying with Spirit airlines again."
Pros: "I liked the quick boarding process. They charge you for every little thing, so don't bring a purse, bring a back pack and don't check in at the kiosk, do it online."
Cons: "ñAdd all the extra fees before you buy, the ensuing vista will be the same or more than JetBlue and at least in JetBlue you fly comfortable."
Cons: "Se atrasó el vuelo"
Cons: "Flight was at 6:30 I arrived at 5:00 and was waiting on line to check in and told me it was to late- even though I was on time ! I missed my cousins wedding and had to pay a fee of $100 just to jump on the next flight! I wasn't the only person either there was 7 more SPIRIT CUSTOMERS with the same issue- it seem like they were over booked and didn't care ! On top of that my small carryon bag was 100$ for round trip- that's insane! Spirit check in worker we're so rude and nasty and didn't care about their customers! Spirit airlines should be shut down- they steal and play with there customers! I DESERVE MY MONEY BACK OR THE FEE WAVED BECAUSE THIS WAS THE WORST EXPERIENCE EVER ! My number is 6317454033 klyn thank you"
Pros: "flight was ok"
Cons: "no snacks. all to be paid separately-additionally"
Cons: "We were late getting in to DTW."
Pros: "It was pretty good not complaining every one was very nice.."
Cons: "When we arrived to check in, we were immediately told we would not be making our connection, we would be staying in Florida for the night and there was absolutely no other solutions to be discussed and pushed to the side. When I tried to speak with the woman at the counter inside at the gate, she continued to talk on her cell phone, telling me "no, I do nothing for you." I finally said we need to figure out a way to negotiate something, can we please see if any other flights are available that would put us closer to South Carolina. After she reluctantly hung up her cell phone, she searched and said she had a flight to Atlanta but we would be "stuck" there on our own with no luggage and she couldn't do anything about that either. I said I would drive from Atlanta to South Carolina as I absolutely needed to be back the following morning. She said she would make the switch but whatever else happens is on us and not to call her again. She said we would have to retrieve our luggage in South Carolina the following afternoon as she couldn't get our luggage to the Atlanta plane so "don't even ask." I kindly asked her to put my luggage through to our first stop, Florida, we would handle it ourselves. We arrived in Florida, ran to baggage, collected our bags and had them transferred to the Atlanta plane, and ran back through security to make our flight. I can completely understand weather being an issue that calls for no reimbursement, however, the absolutely rudeness and lack of social skills and empathy of the spirit team was disheartening. We will not even attempt to spend money our money with spirit and see if we have a better outcome next time. I will not be recommending this airline and asked my friends to choose another airline for their trip so they would not be treated the same way."
Cons: "I was in Haiti flying back to Ft Lauderdale, arrive at the airport early, check in, go through security, have a seat to then find out my flight was delayed. Annoying but not the end of the world. A few minutes go by and an airport staff (not even a Spirit staff) comes over and says an announcement is being made and we need to go to the ticket counter. Get to the ticket counter and find out our flight is cancelled and there won't be another Spirit flight out of Haiti for two days!!! No effort was made to get us on a different airline, to refund our money instantly, to offer comps, not even to be empathetic. We all had to rush to other airlines and buy different flights home which cost an exorbitant amount. But the only other option was to stay stranded and homeless in Haiti. When I called Spirit later on that day, during a long layover, they gave me a hard time about refunding my money. It's been a week later and I still have not received all my money back. Never ever ever again will I fly Spirit."
Pros: "customer service ok"
Cons: "It was the most uncomfortable flight for me. I did not enjoy it at all"
Cons: "ONLY ONE CARRY ON PERMITTED, THAT IS NOT EVEN A CARRY ON, IT IS A 'PERSONAL BAG' THAT YOU CAN'T EVEN FIT A PAIR OF PANTS IN IT!!! I FELT ROBBED, TAKEN ADVANTAGE OF. MY LUGGAGE WAS MORE EXPENSIVE THAN MY FLIHTG TICKET, I MEAN I HAD TO PAY TWICE FOR CARRYING A PAIR OF PANTS AND A LAPTOP. I WILL MAKE SURE, NOT TO RECOMMEND SPIRIT AIRLINE TO ANY OF THE PEOPLE I KNOW AND THEY KNOW. I FELT INSPIRED BY THIS HORRIBLE EXPERIENCE TO CREATE A BLOG JUST TO PRVENT OTHER USERS FROM THE LACK OF INFORMATION REGARDING THIS COMPANY. In addition to that, in my three hours flight I had to pay for WATER and the seats were stock (meaning that none of the seats were adjustable)."
Cons: "UNCOMFORTABLE SEATS, charge for everything"
Pros: "We could sit"
Cons: "One hour late, no explanation why. One member of staff very rude."
Cons: "THe BQN flight leaves Aguadilla @ 4:05am, so one needs a little comfort/rest while taking this flight. Once @ FLL, the connection is already 2.5 hours. This day there was an additional 2 hour delay! THe flights going through TPA to DTW got there before my flight did! I would think priority would be given to those connections that are longest. I was given a $50 voucher to Spirit for my trouble. Should have been more like $100. I have to take this flight again in Jan., and hope it's improved."
Cons: "I was in between 2 people that were very inconsiderate and kept hitting me with their elbows. There wasn't a lot of room and one of them fell asleep almost on top of me."
Pros: "Comfort on plane as in seat is good and everything neat and clean and organized in boarding"
Cons: "To expensive for what it is, no carry on un less you pay! When I arrived and heard that I had to pay for my carry on I was amazed that I had to pay 55.00$ dollars to be able to carry it when that should be in the ticket, the ticket ended costing me more than other flights that day"
Pros: "I received a phone call from Spirit representative John who left a message stating that my departure flight time has changed and to call back. Upon vsll back I spoke with s female (did not get her name) who told me there will be s two hour delay, flight leaves Baltimore at 9:24 pm. Also told me to go back to website to print nee boarding pass and there will not be a 2 nd charge for the seat. When I logged back in around 6:40pm, (extended my workday so I didn't wait around at the terminal), there were no changes to the original departure time for the flight. So, I called Spirit again, spoke with Todd - I'D#41987 who said, no - flight 443 leaves at 7:42pm! Hence, I requested s refund and cancelled. There was no way that I could get to the airport in time for the flight. I didne request a Saturday morning flight because at that point, I lost total faith that there wouldn't be issues on the return flight from Florida. I will never, NEVER again make any travel plans that include Spirit. All they are interested in is signing people up for the credit car offering bonus fly poinft??? Duh!"
Cons: "See above..."
Pros: "At first the cost, but I learned the hard way u get less than what u pay for"
Cons: "They charged me for every single bag, no such thing as a carry on with them... I thought they were going to charge me for my purse. Then NO type of curiosity snack,u pay for everything, then Spirit had about 5 international flights all land at about the same time, customs in ft Lauderdale was a mess, myself and about 250 other people missed our connecting flights n had no curiosity hotel, restaurant vouchers nothing, we had to sleep outside on the floor cause the next flight was at 8am n I was not missing that flight... So like I said NEVER AGAIN!"
Pros: "I literally hated everything from boarding to picking up my baggage"
Cons: "The most uncomfortable seats, nothing on the plane is free (soft drinks, snacks, everything costed money). We waited 35 minutes for our bags to be put on the belt.. The plane was old and decrepit, no tvs or any sort of entertainment. Our flight on the way home was cancelled thank god I bought flight insurance because spirit airlines is BS. I'm surprised they're still in business. Oh and I had to pay for my effing seats AND my baggage, including checked AND carry on bags. I'm never giving this airline my business anymore and I suggest all of you do the same!!!!"
Pros: "The cheap fare"
Cons: "Not having curbside check-in. Printing a boarding pass to join the line to speak with an agent to check-in luggage or baggage drop. The price for one piece of checked luggage on Spiritair.com went from $26 a week before the trip,$42 the day before the trip, and then $56 the day of the trip. Not to mention feeling bad for the customers who did not use the kiosk to print their boarding to passes to either have pay the $10 fee at the counter for a boarding pass or go to the Kiosk print out a boarding pass for free then to turnaround and have to rejoin the check-in line all over again if they have to do a baggage drop."
Pros: "Good crew"
Cons: "They lost my bags and delay my flight"
Cons: "Flight attendant were rude and baggage cost is overcharged"
Pros: "Convincing where I live"
Cons: "Line for everything to long"
Pros: "Arriving safely at my destination"
Cons: "No literature, no amenities, crowded seats that don't recline, getting nickel and dimed by attendants like carnival barkers for water, sitting next to dehydrated and furious people that just had to pay $55 to bring a carry-on which offset any savings they thought they were getting by flying Spirit, and a patronizing ad campaign that tries to get you excited to be miserable. "[Amenities] just weigh us down." It said something like that on the print out. I feel like not distributing water as a safety precaution in a pressurized atmosphere for a 5.5 hour flight is just begging for a catastrophe because a passenger couldn't whip out his MasterCard quick enough to stay hydrated."
Airlines flying from Aguadilla to Florida have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Aguadilla to Florida
Masks required on board, masks provided on flights from Aguadilla to Florida
Social distancing seating
Middle seats unavailable to book on flights from Aguadilla to Florida
Testing for antibodies, testing for symptoms for flights from Aguadilla to Florida
Waiving of change fees. Search flexible flights from Aguadilla to Florida