Find cheap flights from Alabama to Burbank
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|August||Best time to beat the crowds with an average 8% drop in price.|
|December||Most popular time to fly with an average 26% increase in price.|
Average price round-trip
|$246||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Top 4 airlines serving Alabama to Burbank Bob Hope
Scores according to KAYAK customer reviews
Pros: "Crew was great and overall flight was smooth."
Cons: "As we were boarding they told us that all overhead compartments were full and would have to check our carry on bags. Once on the plane the over head compartments above our seats were empty and we could of carried on our bags. We did carry on a so we wouldn’t have to check our bag. This was very frustrating"
Pros: "Seats looked new and clean. Flight came in early."
Cons: "The front desk gate associates stated that it was a full flight and there would be ZERO spots left for carry on luggage for me in the overhead bins. Therefore, I was told I MUST check my luggage, but there were SEVERAL open spots in the overhead bins when I got there! I do NOT appreciate this!"
Pros: "Planes are clean and comfortable"
Cons: "Communication needs to be better via text or email regarding flight status changes."
Pros: "A very short flight. And you really need to improve leg room."
Cons: "Comfort seems to be up to us, the passengers. You keep taking away our space. And soon , I hear, we won’t be able to recline our seats. And international flights are far worse. But you know that don’t you."
Pros: "BURVANK AIRPORT"
Cons: "I NOTICED I ALWAYS GET A WING SEAT THAT OBSTRUCTS MY VIEW. GETTING TIRED OF BEING SEATED THERE"
Pros: "Boarding was OK"
Cons: "Plane was small and could not handle air turbulence. After landing waited 20 minutes on ground for a bay to unload Cost 3 times as much as Southwest"
Pros: "Foight was great and on time, friendly crew"
Cons: "The gate wasn't available when we landed, and we had to wait 30 minutes until it was free. Made me late to visit a relative in ICU."
Pros: "Fairly swift boarding. Comfortable seats Cocktails and snacks Free movies Free messaging over WI-FI"
Cons: "The last row in first class may have been a mistake. The person in the row behind me kept ramming into my seat as if they didn’t understand the dimensions of their own body. Not the airline’s fault."
Cons: "Flight was delayed but no explanation was provided until we waited more than 30 minutes"
Cons: "My first flight was over booked and I was nice enough to give up my seat, however Alaskan gave me a $250. Voucher for another time. But my frustration with the flight that I was put on to Seattle and the continuing flight from Seattle to Burbank was delayed and not arriving for another hour late at 10:45pm, therefore I had to make other arrangements for a ride home from the Burbank airport costing me more money to pay and Uber ride back home to Simi Valley. Getting home way later than I would’ve liked to (11:45pm) considering I have to be at work at 6am. So I wasn’t too pleased with the flight delays"
Pros: "Room for my carry-on in above seat compartment was good and available right above where I sat. Crew was friendly when boarding."
Cons: "No seat room or real leg room and I am only 5’2”. No in- flight screens and unable to connect to WiFi even though I had the app already downloaded. But, again, why do I need to use my own device? Back of the chair that faced me was dirty and had food residue on it— hard to clean with only 5 minutes between disembarking and loaded next set of passengers."
Pros: "I was turned away and told I needed to take a flight the folllwimg day because I was there right at the 40 minute mark to check in."
Cons: "I didn’t like having to be turned away when I was at the desk checking in right on time before the cut off. Think they gave away our seats and that is why they did that!!!"
Pros: "LOVED having an outlet at my seat. Great movie selections that I didn't have to pay for. Really friendly flight attendants who were very attentive."
Cons: "Flight wasn't quite long enough to watch an entire movie so I planned to watch the end of the movie on the way back but couldn't find it in the selection :( Seemed like the available movies changed over the weekend."
Pros: "What a nice crew! Literally the nicest flight crew I’ve ever had"
Pros: "Good staff. Friendly crew. Free WiFi for texting is awesome!! And power in every seat."
Cons: "Landing a bit bumpy"
Pros: "Customer service at airport was great. Helped us change a flight."
Cons: "No snacks"
Pros: "Everyone friendly and helpful"
Cons: "Landing in Burbank was bumpy and rough"
Cons: "Remove baggage fees"
Pros: "Great service quick boarding and unboarding"
Pros: "Very friendly attendants Smooth ride !"
Pros: "Bigger seats on Portland to Burbank flight"
Cons: "Ticket confirmation numbers are not provided with third party companies. I tried e-ticket #, confirmation #, reservation #s and none of it worked. The flight rep at the counter printed a ticket and told me the number listed on it my confirmation # and I should use it on my way back. That # was expired when I was having problems checking in online."
Cons: "I’ve was falling from the vent above my seat and into my hair and onto my lap... I called the flight attendent over to ask if it would stop and she told me it would not stop, it happens to any window seat because of the vent... I’ve flown a lot and NEVER had ice fall out of the vents repeatedly. Her response to my question was rude and she made me feel stupid for asking about the problem in the first place. The people around be we’re even shocked by her stern and rude response."
Pros: "The service and staff were amazing on Alaska airlines."
Pros: "Politeness and pleasant crew."
Cons: "I was given an option to change my seat at the check in kiosk, after selecting a different seat it told me they could not change my seat at that time. As soon as I boarded I asked one of the flight crew in the back if it was possible to purchase a cheese platter as I was really looking forward to it and was already hungry since I was trying to save room for it. She explained it was a first come first serve... By the time the lady got to the back she stood there for a while gossiping with another traveler without even glancing over at us and was holding our commentary cookies in her hand. She finally acknowledged us and when I asked for the cheese platter I was informed they had sold out... At that point I was HUNGRY and tired and honestly irritated that we had to sit there for several minutes without being acknowledged so she could gossip with a passenger. I ended up having to buy a box that I really didn't like but I didn't want to be cranky cuz I was hungry and I needed to eat something. Also, I had a middle seat ALL the way in the back of the plane next to a crying baby, which I couldn't change even though I was "given the option to." I have a difficult time flying if I can't see out the window. That just added to the irritation of the situation :/ I fly Alaska a lot and I was surprised at how bad this flight experience was..."
Pros: "Liked the overall experience"
Cons: "The landing was a little bumpy and bad"
Pros: "No space for my small duffle bag in the overhead binders"
Pros: "The flight was on time leaving and early to arrive."
Cons: "One of my flight attendants seemed grumpier than I would expect. Not rude, but not at all pleasant either. This was uncharacteristic from an Alaskan Airlines flight attendant in my experience."
Pros: "easy access,"
Pros: "My husband paid extra for an elite seat. It was very roomy and comfortable. I got a nice snack but didn't get a complimentary drink. We got to San Jose 15 mins. earlier, that's why. The return flight from San Jose was wonderful. I got upgraded to an elite seat, better than the one I paid for, had a very nice seat companion and got my snack and a complimentary drink. I wish the trip had been longer. I have only had good experiences on my Alaska Air flights. About 5 now. Staff also very nice."
Cons: "Check in staff at Assistance counters either had problems with their computers or couldn't understand reservations. We had a pet for which we had paid for round trip reservation months ago, yet agent took quite awhile to reconcile our reservations. We stood in line for nearly a half hour during which their were very long lines at each check in point and at least one or two agents left on breaks while the lines were still very long. At Burbank the agents were fast, accurate and there were almost no waiting. The flight itself was great and the flight attendants were excellent; but not impressed at all with check in at Seattle."
Cons: "Our suitcase, along with those of two other people, was lost. This is a fairly high loss rate for a small plane flying between two not very large airports."
Pros: "Personable attendants. They seem like they like what they do and have good energy."
Cons: "In flight entertainment. Not knowing beforehand to download app in order to watch movies on personal devices when no screen available."
Pros: "Very Nice Crew. Flight was good and smooth."
Cons: "Wish I had a little more seat space...."
Pros: "Nothing much to report. Typical flight. Left mostly on time. Entertainment was lacking, but to be expected I suppose on a short flight."
Pros: "Clean quick quiet and nice staff. Easy and relaxing"
Cons: "Drink service was slow and infrequent"
Pros: "GOGO Internet is useless"
Pros: "First time I've ever arrived early. Boarded early because small amount of people on flight, which allowed for us to arrive 15 min early. Great job on the crew's efficiency"
Pros: "Aircraft was very clean!"
Pros: "Crew's politeness"
Cons: "Flight was delayed over an hour and my mother passed away while waiting for the plane to get going. Also I had to change my original flight because of my mom and Alaska reference send to give me credit even though I had insurance."
Pros: "After a long day of traveling they certainly knew how to make me feel at home. I was even offered some free wine which was a shocker to me"
Pros: "boarding was good"
Pros: "crew nice... but I chose an available seat and they re- seated me in a middle seat ... this is done to accomadate a person who books after me ??? I dont understand when they do this or why and would appreciate an email.warning me and giving some options if need to reseat ... I chose a seat when thete were many seats available"
Pros: "Always professional yet relaxed!"
Pros: "Once on board the crew was very friendly and tried to Ease thru the trip as best they could"
Cons: "When you make people wait for over 2 hours I believe that you should take and reward them for using your airline it was not their fault that they couldn't board your plane and make their connections instead nothing was done there were no half price tickets given there were no offers to go to other airlines there was no free breakfast for everyone that was on board or lunch. There was nothing that's not right"
Pros: "Friendly crew. Made good time even with a maintenance delay on the tarmac after boarding. Got home. Lol"
Cons: "Plane was old. No screens. No outlets to plug in anything. Not even headphones. I had the first class divider curtain literally in my lap the whole flight. Ratty dirty old thing, if it's not going to be used get rid of it. Had to physically tie it up then it fell on me and I had to tuck it in my seat pocket to keep it off my leg. Lame food service and minimal drinks. Crew was friendly tho. I've had much better from Alaska in the past."
Pros: "The stewards were friendlier than most airlines."
Cons: "Wish they had tv screens behind the headrests."
Pros: "When landing in Burbank, we were able to exit the plane from both the front and the back! Since I was sitting almost all the way in the back of the plane, this made it very easy for me to exit the plane quickly. The plane also wasn't full to capacity, so I was able to have an entire row to myself!"
Cons: "Our landing into Burbank was very rough! We came in very fast and it was quite a scary experience."
Pros: "They had hand sanitizer wipes upon entering plane as well as one time use sanitizer pack included in their snack bag"
Pros: "Crew was fantastic. Seats are narrow in space, but more comfortable than other airlines."
Cons: "Drink and snack service, but captain was concerned about "bumps""
Pros: "Food & timeliness"
Cons: "Cramped seat and no window (14a)"
Pros: "Flight was Good"
Cons: "checked baggage was damaged"
Pros: "Cree was great. The switch from one airplane to another was smooth. Snacks were great selection and enjoyed the WiFi"
Cons: "Everything was great"
Cons: "The most courteous staff - on ground, in air, and at destination!"
Pros: "Flight was on time. Crew was jovial and very pleasant. Smiles all around. Flight attendant at the very beginning said, "Welcome to flight --- to Bahamas. . . just kidding." It made people chuckle."
Pros: "Quick board, quick flight and everything went smoothly."
Cons: "Someone to rub my feet, but that’s wishful thinking."
Pros: "There was those head rest flaps on my chair head rest. Checkin my luggage was seamless."
Cons: "Boarding process was bit disorganized."
Pros: "The crew was really nice! They were very energetic!"
Cons: "I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues."
Pros: "Good crew. Ample legroom."
Cons: "Plane was delayed by more than an hour."
Pros: "Good boarding process. Friendly flight attendants."
Cons: "Its a long, long flight so can't really complain too much. Overall, it was a good flight."
Cons: "Great early morning flight."
Pros: "Zero turbulence"
Pros: "The great job the crew preformed."
Cons: "older plane - seats were not comfortable."
Cons: "Kayak a howed my gate as something that didn’t exist at the terminal. I went to a kayak help desk to have a ticket printed that showed my TSA precheck because it wasn’t showing on my mobile ticket, and no one was there to help. I waisted for 10 mins. It then took me nearly 2 hours to get through security. I asked if I could get through quicker and was told I could not, despite it being passed my boarding time. I then ran to my gate where I waited for another 10 mins (no one was there, again) and then an employee came out and said they couldn’t let anyone board once the door was shut. He then directed me to the delta help desk (there was at least 20 people behind me who missed their flight). I then had to pay an additional $75 to get a later flight. The whole experience was awful and I’m disappointed with Kayak and the gate confusion, but mostly Delta and the lack of customer service."
Pros: "Nice plane and comfy seats"
Cons: "The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!"
Pros: "The plane had mechanical so we had a long delay. No fun"
Cons: "Toilets space are below standards"
Pros: "Thanks to Angel in the ATL airport who helped ensure I had a more comfortable flight. He was very kind and I appreciated his help."
Pros: "Courteous and professional staff"
Pros: "The exit row seats reclined."
Cons: "USB charging didn't appear to work. No meal service. Very brief lay over. This is bad because a 6A flight from RNO to SLC with a <50m layover and then a SLC to PHL flight means that you do not get any food until 11P when landing in PHL."
Pros: "Everything was perfect, everyone was nice, there was lots of room, the crew offered snacks frequently, WiFi had a great connection and there was a wide array of entertainment."
Cons: "There was a problem with the plane that they told us after we boarded that delayed our plane an hour. But hey, better safe than sorry!"
Cons: "Direct flight, on time arrival"
Pros: "Uneventful flight - boarding was great and there were no hassles."
Cons: "No food. No onboard entertainment."
Pros: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Cons: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."
Cons: "For a 3 hour flight no onboard entertainment. Such a let down"
Pros: "Flight was perfect!"
Cons: "The passenger next to me was occupying 1.5 seats but the crew didn't help."
Pros: "Flight was on time. Boarded quickly with no fuss."
Pros: "Crew was kind, entertainment and food were good"
Cons: "Seats are really tight"
Pros: "Planes were new and nice"
Cons: "Booked together seats were separate and kept getting emails and alerts we were bumped to standby only to call in and be told it was not the case."
Pros: "Direct flight"
Pros: "The staff was incredible the plane was great. right on time"
Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"
Pros: "On time departure and arrival"
Cons: "We landed at 2:14 p.m. but did not get our luggage until 3:38 p.m., with "priority" because we were traveling business class. Dozens of bags that were not "priority" preceded ours."
Pros: "Service and staff."
Cons: "No entertainment system on a very new A320. Gate G14 and G15 in Minniapolis is always vey contested"
Pros: "The entertainment"
Cons: "The boarding process is a bit backwards. They board by zones with the front of the plane going first, so if you're in the back you get stuck in the aisles waiting for these people to sit down. They should board the back of the plane first."
Pros: "The seats were very comfortable. The snacks and sandwich were good. The staff was very friendly, helpful and nice."
Cons: "We were unable to connect to the airplane WiFi, so we couldn't enjoy the onboard entertainment. The plane was not as clean as we would like it to be. There was old food under my seat."
Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."
Cons: "Spent $130 on a very uncomfortable aisle seat."
Cons: "That we weren't automatically transferred to the next available flight to Burbank."
Pros: "Nothing in particular was that great. Just very low average"
Cons: "Old smelly plane. Bad entertainment options."
Pros: "Very friendly flight attendants and for the most part I could understand the pilot when he spoke."
Cons: "Wi-fi should be free. Put chocolate into the snack options."
Pros: "At least there was a free shuttle to the discounted rate hotel."
Cons: "There was not enough time to run to the connecting flight. Was told they could not wait, yet then the plane sat on the runway for 25+ min. Had to get a hotel and rebook the flight. Very poor experience flying Delta."
Pros: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Cons: "Very tightly packed; minimal comfort for the flight."
Pros: "This doesn't really have to do with Delta Airlines however it does affect my experience. I had a very rude TSA agent speak to me na very degrading tone prior to boarding the plane. This experience affected my travel experience with Delta. I realize this person is not a Delta employee however the rudeness that I experienced affected my travel experience."
Pros: "nice snack"
Pros: "I was able to pick my own flight online easily."
Cons: "Lack of same day, 1 connection, first class seats. Had to fly out the next day because only middle seats left. Frustrating because I paid for first class and had no good choices for my departure day of choice."
Pros: "All restroom floors were wet. I have seen this in others 767's too. Is this a 767 phenomenon"
Pros: "The crew was kind."
Cons: "The cabin was way too cold and no blankets were provided due to COVID. No blankets I get, but the cabin temperature made 3 1/2 hours seem like 5."
Pros: "All 4 legs of our flight were right on time, and the planes appeared to be clean."
Cons: "Paying first class fare buys a couple of additional inches of space, but nothing more. There's nothing really first class about it."
Cons: "Cool AC, it was hot! AC barely working or set too low."
Cons: "Flying is no thrill now."
Cons: "I hate pretzels. Another option would be cool"
Cons: "Flight delay over 7 hours"
Cons: "delayed an hour even though the flight took less than an hour"
Pros: "The plane, Embrair 175 is very comfortable."
Pros: "Easy in easy out"
Cons: "Lack of entertainment"
Cons: "All good"
Pros: "pleasant crew"
Pros: "On time boarding taking off and landing in Grand Rapids. Crew was very nice and let me keep my whole can of soda."
Pros: "Speedy check in and security check in. Seats in plane comfortable. Staff wonderful"
Pros: "Several of the flight attendants were rude and obviously dislike their jobs. I had family scattered throughout the plane and we all had the same impression"
Pros: "This was our first time flying Avianca. The flight attendants were attentive and helpful!! We will definitely fly Avianca again to Colombia!"
Pros: "Flight was on time, crew were great."
Cons: "Our departure flight was cancelled several times and we were not given an explanation. Poor communication and customer service."
Pros: "Every aspect of the trip went very smoothly. Great crew. Very comfortable. The 787 Dreamliner is a great airplane. Row 19 is the way to go in coach!"
Pros: "The crew and the were good"
Cons: "Delay flight 40 min Baggage fee is not well explained ,as a consequence I was charged $ 55 fee for a second piece"
Pros: "One cabin crew went the extra mile for me...rescued a partial dental plate which I had inadvertently tossed in the trash."
Pros: "The counter attendant was helpful in changing our seats so could sit together."
Cons: "The flight attendant when first boarding was extremely rude. We had a bag we brought on three previous legs of our total travel which was considered by all of the other attendants as a personal item. This particular attendant very rudely informed us it was not, and we needed to check it. When we tried to explain the previous flights she responded with “I just explained this to the other passengers...it’s not allowed.” We didn’t argue, and gave the bag to the personnel in attendance, but the tone for the duration of the flight continued."
Pros: "The pilot was great. Avoided turbulence and arrived about 20min early. Easy to find seat and stow bag. Smooth takeoff and landing."
Cons: "Alaska airlines was who I thought I was riding with but the itinerary changed past min. Gate change and the airline itself was changed. Really confusing since I printed my boarding pass the night before."
Cons: "I paid $20,for the in flight Internet and it didn't work. Neither did my monitor."
Pros: "Got two seats to myself."
Cons: "I don't even know who our flight attendants were. Did we have them? Isn't that a requirement?? Guy in seat in front of me was super rude (yes, I know it's not the airline's fault.). Terrible turbulence (again, not AA's fault)."
Pros: "On time departure & arrival; helpful staff at check in & at the gate; plane was comfortable."
Cons: "Diverted and delayed. Got home 8 hours later then I should have."
Pros: "Plenty of food and beverages, decent comfort in seats, great flight crew."
Pros: "Crew was nice"
Cons: "AC was not working. Bathrooms were inoperative for the second time. They also didn't work when flew out of EWN to start our trip. American Eagle aircraft must have some major maintenance issues!"
Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."
Cons: "We waited at the gate in Frankfurt once the plane was loaded for 40 minutes for the aircraft to get pushed back from the jetway . Waited another 25 minutes in Dallas for an operator to place the jetway to the aircraft. One of the stewardess we had was really rude."
Pros: "I liked the ease of the gate for the airplane."
Cons: "There was no entertainment. The airline did not offer a complimentary headphones, and failr sure the wifi was not even working. Also was not that big of a fan with the extra long layover. Was not a fan of the extra time in the holding pattern above Indianapolis, nor the extra time 150 feet from the gate after we landed."
Pros: "It was excellent!!! The service, the food, flight on time. Very friendly attendants!"
Cons: "20 minute departure delay. More than 30 minutes at baggage claim"
Cons: "No wifi or any video"
Pros: "Terminal in JFK was on not crowded, flight was not completely full."
Cons: "No mid flight snack"
Cons: "Walking through TSA in San Diego there is an agent picking people out and telling them there bag is too big to be carried on ( the same carry on bag I've used for years ) and making people go pay to check them. However some people are being allowed to check their bag at the gate for free. No one at the airport working for them had any good customer service skills. Wont fly with them again"
Pros: "Flight was on time, seats were comfortable."
Cons: "I observed Crew at gate and on board rude to passengers"
Cons: "Could not read paper when passenger in front reclined seat. No space between rows."
Pros: "Plane was on schedule luggage taken as I boarded and help available as needed. This is very important for an 80 year old. Thanks for a great trip. Sue"
Cons: "No complaints."
Pros: "not bad, I upgraded to first for the leg room, I'm 6'6", so it kinda worked out."
Cons: "Very old plane."
Pros: "Nice landing."
Cons: "Leg room"
Cons: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."
Pros: "Flight was on time"
Cons: "Wished the airline would have checked my bag rather then leave it at the gateway Time was wasted if you had a connecting flight"
Pros: "Short flight."
Cons: "3.5 hour delay because I believed they double booked a gate and there was no plane. Didn't offer beverage service( they did on the departure flight) on returning flight to miami"
Cons: "I was involved with the re routing to Utah -circled there for a few hours and then drop off in Ontario. there was a 7 hour delay, missed a day of work and was only given a voucher for a taxi.... the crew was sweet but didnt give ANY info on what was happening.. Absolutely pitiful."
Pros: "Check in was done on my phone, boarding passes there too. Very convenient. On time, smooth takeoff and landing."
Cons: "Did not use entertainment. Asked for a cup of hot tea and got a cup of of coffee with a tea bag in it. Must have been because it was such an early morning flight! Didn't get biscuiit either! When I gave full cup to attendant collecting them and told her what was in the cup she never said a word or offered fresh cup."
Pros: "My business class seat was comfortable"
Cons: "4hr boarding delay and no entertainment system whatsoever on a 6hr flight."
Cons: "Took a long time to get off the plane after landing and luggage claim took took a really long time."
Pros: "49mins verse 6hrs"
Pros: "The attendant at the desk was very accommodating towards my needs."
Pros: "Leaving this company in the rear view mirror"
Cons: "Everything was awful"
Pros: "- orderly boarding - calm crew despite many frustrating circumstances which delayed the flight"
Cons: "- Had to wait for catering to deliver carts before take off (this also caused a weight balance issue) - After carts were delivered, we were informed catering had forgotten one which caused more of a delay - While we were waiting, the plane started to become unbearably hot - After finally taking off, we were promised free Directv access for the delay but the entertainment was turned off 5 min into the flight due to technical difficulties"
Cons: "Delayed for hours, luggage was lost"
Cons: "Over 1/2 hr late and the worse la ding in history. Has this pilot ever la fed a jet???"
Pros: "Never again 1st class with United. Other than the bigger seat, really not much of a difference that would justify the added cost. I’ve been on many other airlines 1st class. I will say that with h United, it’s just not worth it."
Pros: "Lovely timing. Great crew"
Pros: "Crew was very nice"
Cons: "Cannot use a full size computer. Cannot change positions while seated. Not enough room for legs. Trays are tiny. Was very uncomfortable."
Cons: "They cancelled my flight and made it seem like it was my fault. Took forever to speak to someone! I had to drive to San Francisco last minute because they cancelled the flight two hours before my flight!"
Cons: "I paid 6 dollars to watch TV but the headphones plug in wasn’t working well."
Cons: "The Basic Economy baggage policy is ridiculous. Charge me what the ticket costs upfront."
Pros: "Flight crew, flight, getting to plane and retrieving baggage"
Cons: "Seats could be a little more comfortable. What food? Pretzels? Oh boy. Delay was frustrating (especially as I had one on way out.)"
Pros: "United - standard and expected fare!"
Cons: "How can they put you all inside a plane, pull out from the gate and then talk about gate delays for 45 mins? Another 15 mins on holding pattern. All this hoopla for a 45 mins flight!!"
Cons: "Being 4 hours delayed"
Pros: "serice agents at the airport were friendly and helpful"
Cons: "flight was changed to go thru atlanta. the connecting flight was delayed 3.5 hrs making its departure at 1:51AM. ugh."
Cons: "Delay getting off due to weather the crew said. This flight was very mediocre – seat was tight, crew were not very social or pleasant. Captain did keep us posted and was apologetic and kind."
Cons: "Delay delay,?and delay and delay Poor communication from personnel Confusion thruout They are on a downward spiral Horrible seats Cattle drive"
Pros: "Crew was very kind, helpful, and informative."
Cons: "Outlet doesn't have USB slot for charging."
Cons: "Delayed hours and hours. Terribke trip. Never again."
Pros: "The flight attendants were polite and friendly on this leg."
Pros: "Arriving to my destination."
Cons: "The flight crew was rude, walking through the aisle sounding bossy, not courteous. I've flown united in the past and not had issues but on both united flights this trip, highly disappointed in the experience."
Pros: "Was able to fly standby and get home earlier. Crew member was nice and friendly."
Cons: "Small plane with limited overhead space, so had to check my bag which caused some confusion in Burbank because my bag like similar to another passenger's bag. Limited food choices. Bought prepared lunch, but wish I had more choices."
Pros: "Easy to board and everyone very friendly"
Cons: "Nothing negative to say"
Pros: "No carry on fee .. nice staff .. on time!"
Pros: "Overall flight was good. Unknown why it was delayed would have been nice to know. no food or entertainment on board so not fair to rate. Thank you"
Pros: "The flight itself was fine. Check in at the airport with United was terrible. The United agent on duty (Sandra Mcelroy) was rude, slow to process us, extremely inattentive. She either didn't know how to or was unwilling to verify our infant in arms' ticket, check our baggage, or receive a cash payment for our checked bags after she sent us to the kiosk for a third time. She never greeted us and only addressed us when absolutely necessary but had plenty of time to talk with her coworkers. It took nearly an hour for her to process our check in. She actually made another customer cry."
Cons: "My missed / delayed luggage."
Cons: "This is the second time I have had a flight flat out cancelled to Burbank from SFO for blurry reasons. I was told it was an air traffic control issue. I was re-routed to LAX, which defeats the entire purpose of booking this particular flight."
Pros: "Polite flight attendants"
Cons: "Less organized boarding of carryon items. Other legs of my travel had gate checked cartons in advance for the last boarding groups instead of just having us try to load it all first when their clearly was not enough rokkmin the overhead bins for everyone."
Cons: "Flight was delayed by two hours to wait for crew that was delayed elsewhere as they were coming off duty and had to presumably fly them back to Burbank so our entire flight was held to wait for them."
Pros: "Crew- very efficient on the ground andon the air"
Cons: "Inner flights no entertainment. Maybe dhould go wifi like LH"
Pros: "Crew was nice just snacks flight was turbulent no one fault"
Cons: "Didn't take the flight. I want a refund!! You cancelled my flight and I couldn't take later flight. I had to buy a new flight from AA for $255 to get home in time for work. Please refund me and call at 585-727-9282"
Pros: "Everyone was very polite and easy going. Definitely kept me comfortable(:"
Cons: "We boarded and waited then was told we would wait more for people on a late flight then something wrong was found on the flight. After over an hour we were able to get off. Then we were told about 20 minutes later to get back on. No one can see the future. What i did like is that you let us get off the plane for a while before our 3 hour destination. Wish that would have happened sooner. This. Was on the flight from Boston to Salt Lake"
Pros: "Plane was clean and crew was helpful and professional."
Cons: "Flight was not on time."
Pros: "The crew was very professional and very friendly"
Cons: "The seats were narrow and the cushions felt like and old cushion on a wood board."
Pros: "At our origin the flight was delayed and they were gratious enough to switch us to united so we didn't miss our connection. Delta hooked us up! Tight connection in Atlanta, but the flight to Seattle was awesome."
Pros: "Looks like almost all flights were delayed here. However we were abke to be rerouted yo catch connecting flight thanks to the quick thinking of service staff at terminal. Food/free snack was lacking. Some staff seemed a little short and less attentive. Leg room is a joke with coach."
Cons: "Delay delay delay of flights. I need united to have planes ready on standby in case of delays. This is a serious ongoing issue that no one in planning is paying attention to. So PAY Attention! Will someone please hire a snack maker that can make good low salt, healthy snacks?!"
Pros: "The variety of things to do while I waited to board."
Cons: "There was nothing I did not like."
Pros: "Customer service who helped us switch flights from Burbank to LAX was helpful"
Cons: "Booked and paid for a flight for 4 had no seats, put on another flight that was delayed for 5 hours. Sat in Denver airport for 6.5+ hours with small children. Could not get seats together on second flight"
Pros: "Comfortable. Crew was pleasant."
Cons: "No complaints."
Pros: "I didn't like the flight cuz I wasn't on it..."
Cons: "Father in hospital tri d to change flight ... 250$ change fee for a 130$ ticket is stupid"
Pros: "Everything was fine"
Cons: "Hour long delay."
Pros: "Staff was professional and friendly flight was smooth and nice."
Cons: "Four hour delay"
Cons: "Received a message that the flight was delayed about an hour and a half before it was originally scheduled to take off. Fifteen minutes later received another message saying the flight was back on schedule. Ten minutes later received yet another message that the flight was delayed 2 hours. Having such late and inconsistent flight information really cut into my schedule, prevented me from spending more time with family, and caused me to sit unnecessarily in an airport where all shops/restaurants were closed so I couldn't even get dinner."
Pros: "Once we got going, the flight was quick"
Cons: "We were delayed multiple times! We were late to our car rental and cost us 3x as much to make a new reservation, cause our original rental place was closed"