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Cons: "Not a thing!"

Pros: "Both flight attendants were excellent"
Cons: "Everything perfect"

Pros: "Great crew. Good food. On time."

Cons: "We were seated near the back of the airplane. The heater came on midway of the flight, by the time we landed, it was difficult to breathe because it was so hot. The flight attendant all relocated from the back of aircraft to the front aircraft where it was cooler, I assume. I was worried for my son."

Pros: "Crew attentive and helpful"
Cons: "N/a"

Pros: "Crew very friendly and courteous"
Cons: "Would’ve been nicer to have lunch rather than breakfast"

Pros: "Good flight as always with Delta. Sat in economy comfort, so of course the seats was comfortable. Flight Attendants were great."

Pros: "The crew was really nice! They were very energetic!"
Cons: "I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues."

Cons: "Flight was 1,5 hr delayed, which almost caused me to miss my connecting flight"

Pros: "I like flying Delta. Make you feel comfortable and at ease."

Pros: "Crew and plane are great"

Pros: "Full flight, nightmare. No comfort at all. Never again."
Cons: "Comfort on board."

Pros: "The crew was great and super nice!"
Cons: "Screens with games, more leg room, and not having kids behind us messing with tray tables the whole flight."

Cons: "Everything was excellent."

Pros: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Cons: "Boarding was somewhat unorganized"

Pros: "The crew was great"
Cons: "No video screens, the choice of snacks is very weak"

Pros: "Open seat next to me. Free movies."
Cons: "Really narrow aisles. Even hard for the crew to get by. I can’t believe they use A330s for international flights."

Pros: "Food and entertainment were non-existent since the flights were so short and on smaller jets.....so I guess 1star isn't really fair, but there was no option for N/A Flight attendants were friendly. VPS-ATL lead attendant was very sweet to a passenger in front of us who was on her first flight alone with her child to go to her fathers funeral in the Philippines. She also thanked a soldier for her service. Love these little touches."
Cons: "I'm so used to the nice screens with free tv games and flight tracker and really missed that on this trip. I'm glad I decided not to pay to upgrade to comfort + this trip for the first time in a long time."

Pros: "Like Above"
Cons: "Like above"

Pros: "Seating was ok but had better for a premium coach."
Cons: "The tv screen. Touch pad was not working properly on both legs."

Cons: "Food."

Pros: ":("
Cons: "Bad food"

Pros: "Customer service was great"

Cons: "They change schedule day before we flight, the change schedule 2 time while were flighting"

Pros: "Could be among the best landings ever. I felt nothing as we touched down in Salt Lake!!!"

Pros: "Crew fantastic"

Pros: "none of it"
Cons: "It was Terrible I will never do it again"

Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"

Pros: "Not much"
Cons: "Security line, waiting an hour to take off, no time for drink service. Awful flight"

Pros: "Good food and movies. Comfy seating with plenty of room."

Pros: "on-time and quick boarding times"
Cons: "Waiting too long before take off with no circulation of cool air"

Pros: "Movies"
Cons: "Seats are in humane"

Pros: "Delta is the best--I sat in a comfy seat (middle seat at that) and watched 3 movies during my flight. Couldn't be better!"

Cons: "Spent $130 on a very uncomfortable aisle seat."

Cons: "That we weren't automatically transferred to the next available flight to Burbank."

Cons: "Even with "Comfort +" the seats are horrible."

Cons: "Very dated plane. First class seat was worn, crooked, and uncomfortable. No entertainment offered. Almonds or biscuit cookies were the only food options."

Pros: "The flight left on time and landed earlier than anticipated"
Cons: "The seats were narrow and very upright"

Pros: "Nothing"
Cons: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."

Pros: "Flight was very comfortable and had a lot of space to move around"
Cons: "The gentleman indicating on the loud speakers what zones will be loading first was very rude."

Pros: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."

Pros: "When I finally got on a flight (see what I didn't like), the crew was very helpful and the flight was comfortable."
Cons: "When I checked in online, I received boarding passes for the first two legs of the trip, but was told to see a gate agent in Amsterdam for the boarding pass for that flight. It turns out that there was a problem, attributed by one of the KLM staff that I talked with to "a communication problem between Delta and KLM." As a result, I was finally given a stand-by boarding pass. Since the flight was full, I was denied boarding. After hours of trying to figure this out, the KLM staff put me on a flight for the next day and organized a stay at an airport hotel. The KLM staff were very nice, but it seemed to take a very long time to figure this out. They also failed to note that the denial of boarding in the records, which caused a problem in my return flight. The upshot: I missed a follow-on flight to Budapest and had to pay a huge rebooking fee for that missed flight. I also missed a day of my vacation."

Cons: "Took 8 hours to get from Oakland to Los Angeles. Flight delayed then cancelled at Oakland. Driven from there to San Francisco. That flight delayed by 45 minutes. Got on board and then they neede 4 people to get off the plane since it was overweight. That took another hour. Bad day of travel."

Pros: "Crew was very friendly. Embarked and disembarked quickly. Flight arrived early"

Cons: "No TVs for int'l flight, disorganized and chaotic boarding process, limited snack options"

Cons: "Extreme delays"

Cons: "On board entertainment (movies / games) was not working the whole flight."

Pros: "Gate agent arranged flight via Salt Lake City and also gave me $15 lunch coupon for my troubles. She was awesome!"
Cons: "Dealing with West Jet to refund a mistake on the ticket purchase."

Cons: "2 of my 4 bags, which I checked in, were broken during my travel."

Cons: "Cool AC, it was hot! AC barely working or set too low."

Pros: "Seat was comfortable. Crew was professional."
Cons: "Loading plane was a little chaotic and the comfortable seat was a little overpriced for the legroom."

Cons: "I hate pretzels. Another option would be cool"

Pros: "Everything was generally great I don’t have any complaints."
Cons: "Well it’s nothing you can change I was pleased that the flight took 8 hours instead of 9 but because we were early it was a bit inconvenient that Heathrow had us do a “hard” arrival I think that’s what it was called so instead of a gate we got off on the tarmac."

Cons: "American Airlines lost our luggage and both flights were late, wife her cell phone and credit cards due to running in airport to catch our flight to Lisbon. Not impressed."

Pros: "Short connection times"
Cons: "Being on time because of short connection time"

Pros: "Friendly crew and relatively new entertainment system"
Cons: "- Seats are very tight - Pay for luggage even on a transatlantic flight and your seat (if you want to choose) - Food was below average - even for airline standards, ran out of drink options even for dinner (the second time they serve drinks)"

Cons: "Well organized loading, consistent beverage service"

Pros: "great trip and crew"

Cons: "Es on flight 5799 which was delayed over four hours and finally cancelled. Delay without explanation but did not appear to be weather related. Cancelled because no crew available. Put on another flight that was to leave st 10:45, but delayed due to weight restrictions without luggage."

Pros: "On time and convenient"
Cons: "Crowded"

Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."

Pros: "Totally fine"
Cons: "It was fine"

Pros: "The counter attendant was helpful in changing our seats so could sit together."
Cons: "The flight attendant when first boarding was extremely rude. We had a bag we brought on three previous legs of our total travel which was considered by all of the other attendants as a personal item. This particular attendant very rudely informed us it was not, and we needed to check it. When we tried to explain the previous flights she responded with “I just explained this to the other passengers...it’s not allowed.” We didn’t argue, and gave the bag to the personnel in attendance, but the tone for the duration of the flight continued."

Cons: "There was delay, as one of the steward was not there. There were 2 connecting flights for me, and was totally stressed about my connections."

Pros: "Excellent and original Japanese foods"

Pros: "Actually assigned a middle seat, unable to change it but found that there was nobody else in that row!!!"
Cons: "See above"

Pros: "It was hastle free"

Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"

Pros: "The cabin crew bent over backwards to help."

Pros: "The flights were on time"
Cons: "I purchased the flight as a British airways flight when it was really an American airlines flight."

Pros: "Crew are saving a bad experience"
Cons: "Space are laughable"

Pros: "Safe, efficient and pleasant flight. I would fly American again. I appreciate getting a soda and snack included."
Cons: "No movie. I got "spoiled" on flight from Seattle to Phoenix with a movie perk. Was looking forward to another on the 2nd leg of our trip. I thought maybe it was an "American" thing. ... but apparently just got lucky on first leg."

Pros: "Good entertainment"
Cons: "Bad organization during boarding"

Pros: "On time departure"
Cons: "Why do not they serve FREE water????"

Cons: "Watched a very weird interaction between Muslim (with a hajib) women with a kiddo and desk crew. She wanted to sit next to her child on the flight and needed to switch seats to be able to. Woman was very gracious and understanding that she was asking for an accommodation. Ends up her flight to Philly had been moved to a different gate after they had found a volunteer to switch seats. Volunteer was totally unfazed but Desk crew made it seem as tho the Muslim mom was at fault for the time and trouble they had had to go through to accommodate her. She apologized profusely and was very appreciative for the trouble evernote had gone to for her. . As she walked away the crew looked at each other and shook their heads. Pretty crummy way to treat customers!"

Pros: "No hassle"
Cons: "I wasn't allowed to check in online and couldn't find out the reason for that"

Pros: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."

Cons: "Flight was changed. Didn't get the seats I had already picked out. Woman on flight was very rude to me when I asked where the restroom was. NOT a good experience over all."

Pros: "Great crew!"

Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."

Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."

Cons: "The seats are terrible. On the first leg I couldn't use the back of the seat. Four hours hunched over in a tiny space is not fun."

Cons: "delayed"

Pros: "Crew was nice including those helping with boarding. Smooth ride."
Cons: "Limited snack options."

Pros: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."
Cons: "There was no food or entertainment to rate"

Cons: "The flight was delayed numerous times and then cancelled, causing unbelievable problems with hotel and car. I will never fly American or use Kayak again. Customer service in nonexistent. I have never had so many problems with a trip, I'd rather drive."

Pros: "Luckily the kind gentleman transported me to my gate or I would have missed my flight."
Cons: "Delays in flying"

Pros: "I sat by interesting quiet people. Very little disturbances on this evening flight. They even turned off the lights."
Cons: "Many people had their overhead lights on. I could throw away my Starbucks cup."

Cons: "3 gate changes 2+ hours delayed leaving PHX"

Pros: "More available leg room on aisle seat."

Pros: "Nothing, it was a disaster, even the staff didn't know what was going on with our flight, was delayed and because of that , Fathers Day was spent in the airport"
Cons: "The part of the Departung gate, I got the run around as to the gate changes about 11 times."

Pros: "Nothing!"
Cons: "The plane was very old, the crew was unprofessional and further only provided drink service once in 4 hours. It was mass chaos boarding because the flight that landed was late as well."

Pros: "Boarding was efficient."
Cons: "The flight crew acted like they hated being there."

Cons: "I am a platinum member. My bag was 5 lbs over weight. I had to take items out of the suitcase and put them in my carry-on!! They weighed my suitcase and even make me take 1 lb out because the scale was 51 lbs, instead of 50! Furthermore, the flight was half empty. Then I had one extra package that I wanted to check. I was told to take it as a carry-on. I told them I thought it was too large. They disagreed. In any event, I took the package to security and was told it was too large! I am really disappointed in the service and am hoping this is not because American Airlines is now running US airways."

Pros: "Flight landed early"
Cons: "Found that seats that were booked together with family kept getting moved. Even when going back and checking the original seats were changed - so again changed so that family could sit together and once again the seats we booked to sit together were changed. Its a long uncomfortable flight, so having family next to you makes it much more bearable."

Pros: "Flight operated on time and safely"
Cons: "First class flight attendant did not recognize me by name or as an Executive Platinum member; aircraft window screen next to seat 1A was inoperative; pilots provided minimal communications and were very uninformative."

Pros: "The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us."
Cons: "The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us."

Pros: "Flight late due to discovery of radio not working just before flight departure. My seats had less room than seate in front of me and it would not recline leaving me an unacceptable amount of space."
Cons: "It got to Hawaii and my bags also made it. Since flight was late I could not get my rental car costing me more money."

Cons: "We travel to Kauai every year with 3 little kids and every year the crew runs out of food. On a 7 hour flight, there should be food or snacks available for purchase of you are past the first 5 rows"

Cons: "Was 5 minutes late for the check-in "deadline" and had to wait 12 hours until the next flight... Airlines used to try to accommodate passengers."

Pros: "Staff was excellent! Very attentive and accommodating. They care about their passengers!"
Cons: "The seats were so close together near the back of the plane that we could not put our laptop on the tray in front of us. Also the seats did not recline!"

Pros: "The airline crew was great and friendly"
Cons: "We got the seats in the last row and couldn't recline them. Didn't have anywhere to charge my device. No app was provided for entertainment neither was there screens for our 4 hour plus flight."

Pros: "Not a damn thing. The worst airline company in the world. If I could give negative star ratings the would get the most negative stars."

Pros: "The head crew member was hilarious with his jokes."
Cons: "Nothing"

Cons: "I was not given anything to drink"

Pros: "Jet seemed new and clean, flight attendant very nice."
Cons: "The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay!"

Pros: "The Flight attendants and the pilots were great,"
Cons: "The flight was aver an hour delayed. With all the mess from the original flight to Chicago, I will never fly Spirit again."

Pros: "Landed early and gate open. Great trip all over he way even though in a middle seat"

Pros: "nothing"
Cons: "flight was delayed seat was terrible terrible airline"

Cons: "Paying for every single carry on suitcase"

Pros: "We boarded quickly and efficiently. We arrived at our final destination early."
Cons: "Seats were not very comfortable, but the flight was short so it did not matter too much."

Pros: "About the only thing that I can say I liked is, the boarding process went smothly for me & my luggage was on time."
Cons: "Where to start... paid more in bag fees & to get an isle seat for each(4)flights than I did for damn plane ticket! Flights delayed 4hrs another flight in same trip delayed 2 hours. Staff wasn't interactive/friendly I'd say 6/10 were nice. Asked for an isle seat the person helping at counter, said I'd have to pay to upgrade. Seriously- upgrade for isle seat!! I paid to have an isle seat on all 4 flights(I'm a disabled vet who was injured in the line of duty) I need easy access to toilets I'm unable to crawl over people, in turn need idle seat). Paid for isle seat all 4 flights- just to see the flights were super empty, people were sitting where they wanted anyway. Thanks for taking my $ for the seats tho spirit:-|. Staff wasn't that friendly compared to other airlines I've flown on. Not food. No entertainment on flight. Not worth it. If they don't do better business they won't last long I feel. There is potential just needs some work!"

Cons: "Same as above."

Pros: "אני אוצה לקבל זיכוי על כל החודשים שחייבים אותי ב 19.90 ש״ח למרות שכלל לא השתמשתי בכרטיס. מה גם שנאמר לי בשעתו בחנות שאין כלל עלות עבור הכרטיס הנ״ל. כשהתברר לי שיש עלות חודשית( לדעתי זוהי הונאה לשמה)חזרתי לחנות כדי לבטל את הכרטיס ואמרו לי שזה בלתי אפשרי. ניסיתי ליצור קשר עם cal ולא הצלחתי בשעתו. אתמול סוף סוף הצלחתי לבטל את הכרטיס ואודה לכם באם יוחזר לי התשלום החודשי אותו אתם כביתם ממני בחודשים האחרונים. לדעתי מדובר ב 4 חודשים. תודה מראש טובה ברנר ת. ז 042388421"

Cons: "I didn't like the baggage policy. I didn't like the check in policy or the fact that they don't support TSA precheck because they hope to sell you on an additional fee that will get you through a prority lane. I didn't like the seats which are hard plastic, close together, and don't recline. I didn't like the mini tray table that wouldn't support my laptop so I couldn't work. I didn't like that Spirit falsely advertises with the tag line "LESS MONEY, MORE GO" when the base fare for my connecting flight on this sub-par airline was more expensive than a direct flight on a better airline-before the other fees were added."

Pros: "The flight itself was fine, no delays. Crew was friendly."
Cons: "When I booked online I knew that I would be paying for a baggage fee. According to the website it looked like the fee would be $30. I was okay with that as it was still cheaper than flying a different airline. However, when I checked in (also online), the price was now $45 each way - so a $90 difference. The other flight would have been cheaper. For this reason I will probably avoid Spirit in the future."

Pros: "The crew on this flight were friendly, although the Spirit crew on my previous flight were very rude to a woman who was on her way to a funeral when she told them that one in her party had been left at the gate."
Cons: "EVERYTHING cost extra (snack, coffee, water, picking my seat, bringing a carry on, a checked bag over 40 lbs.). The seats didn't recline."

Pros: "Nothing"
Cons: "Everything so awful airline"

Pros: "Open seats"
Cons: "Having a cold"

Pros: "Spirit Airlines does an excellent job. They had a full flight to Chicago, and I understand why! Their staff are fun, safe and courteous, glad to help in any situation. The seats were comfortable, and clean. The cabin was clean, and cold. I like cold. I'll fly Spirit every time. Thank you!"
Cons: "Everything was perfect. thank you"

Cons: "I booked my return flight the same day i booked my departure. I didn't recieve an email with my itinerary nor was i charged for the flight so i called the airline. After 30 minutes of my time wasted i was still on call waiting. The day before my return flight i panicked and bought a whole new ticket and then like 8 hours before muy flight i get an email asking if I'm ready for muy upcoming flight. I am completely disappointed with both kayak and spirit airlines. I WILL NEVER AGAIN BE BOOKING SPIRIT AIRLINES AGAIN!!"

Pros: "Cheapest flight is a win in my book. You get what you pay for and I paid to get there. Crew was nice, flight not so bad. Would only recommend this airline for flights less than 3 hours."

Pros: "everything went as planned"

Cons: "My flight got delayed twice, spent the day at the airport. And got fired from my job thanks kayak!"

Cons: "My flight was cancelled. Why are you asking for a review????"

Cons: "My flight was delayed the entire day until the very last minute which almost caused me to miss my flight. Spirit airlines is the worst airlines I have ever flown on. I will never flight Spirit again."

Pros: "Initially the price, but after all the fees, could have flown American for almost the same price."
Cons: "The airline is Vague, I guess if you read all the fine print and get to know the system it may work better."

Pros: "Nothing. There was nothing to like- it was cancelled."
Cons: "The flight was supposed to be at 9:30am- we got a phone call at 4:30am telling us it was cancelled because of weather. I checked both the weather in Minneapolis and Chicago and both were clear and sunny. So of course I called them to ask what was up and was put on the phone with some poor outsourced person who had no idea which way was up and kept repeating everything on his screen despite it making no sense. He offered to put me on the next plane out but that wasn't until the next day. As I was flying up for a wedding this clearly wouldn't work. I then asked to speak to a manager but apparently no manager was available. He ended up refunding me for the flight and telling me a manager would call me back. When the manager called me back it really got interesting. She said the same thing he did "a weather advisory grounded the plane" when pressed on what the weather advisory was she eventually said Winter Storm Celine. IN JULY!! A winter storm advisory for a storm that occurred in late March was apparently grounding my flight in July! Absolutely incredible. After that I just walked away. Took my refund and ran as fast as I could away from that miserable excuse for a company."

Pros: "low fare"
Cons: "check in process was confusing- one airport you had to pre-print, the other you didn't, no cell phone tickets allowed. There are higher fees for carry-ons than checked bags. Didn't like the attitude/marketing at all. I've flown other no-frills carriers but these guys just rubbed me the wrong way!"

Pros: "The tight quarters were challenging for my near 6 ft son. However, because the seats don't recline, he didn't loose any room to the person in front of him."
Cons: "Very few snack choices to purchase for anyone who is gluten-free ."

Cons: "The flight was cancelled in the last minute - For our plans it was a disaster. It was a big demage"

Cons: "Late boarding due to delays from previous flight."

Pros: "The crew was competent, my seat neighbors were friendly."
Cons: "Crammed seats, don't recline. No included beverage (not even water). "No frills" = budget airline. Want to have a carry on ? You'll need to pay for that. I do not recommend Spirit for flights over an hour."

Pros: "Staff was friendly and helpful"
Cons: "Flight was late, boarding info was not updated at terminals."

Pros: "The flight was good. I wish there had been a little more room but I will definitely fuse Spirit again if the flight is the right price"

Pros: "Seats looked new"
Cons: "The flight was delayed over an hour & half due to 'no landing time in NY'. Totally unrelated to weather or the aircraft. Drinks are available for a fee - even water!"

Pros: "Quick boarding. Do not like the pay more for larger seat or exit row. Flight was uneventful. Staff on board very pleasant."
Cons: "See above"

Cons: "The plane took off about a half hour late because they switched our gate at the time we were supposed to start boarding. Everyone had to be moved from one end of the terminal to the other."

Cons: "Very unsophisticated passengers"

Pros: "Nothing at all. Worst experience ever in 34 years of travelling."
Cons: "First answer is selfexplanatory!"

Pros: "Landed Safely"
Cons: "Seats were cramped. Had to streatch out legs and couldn't. Gentleman next to me was 6ft 6inches and was visibly uncomfortable."

Pros: "The only thing to like about my flight was Spirit was the cost of the flight availability, but in evaluation the cost just isn't worth it"
Cons: "Spirit does not participate in TSA Pre check, which wasn't communicated during my purchase, which caused me to almost miss my flight due to security. You are required to pay for drinks and food, but the quality is sub par and not worth the price. Seats do not recline , which is not great for a flight longer than two hours."

Cons: "there is no free luggage. the luggage fee even more than the ticket."

Pros: "-In general with Spirit you know what you're getting. A cheap flight with only the bare bone necessities to get you where you're going. Generally I'm okay with this approach to save a buck or two but this experience tipped me over the edge of never flying Spirit again."
Cons: "To paint a picture before I get into details, public transit broke down so there was a huge rush of passengers for this flight and others, all leaving around the same time of night as the last round of flights from the airport. -The man at the counter said he could not print our boarding passes because the flight was already boarding as it was 30 minutes before doors closed. -We used the terminal and got an error message saying to see someone at the counter, so we went back and talked to another lady at the Spirit counter. She printed our tickets and was even able to check in my last minute checked bag. -No one at Spirit would walk us through security, which I guess is understandable (though a common courtesy on other airlines) when the security line was so long. -By this time the security line was so long after we had fumbled around for 10 extra minutes with the first man at the Spirit counter that we decided to give up. We later found out that they held the doors for 15 minutes because of the long lines at security, information which no one at Spirit ever volunteered for us, which would've allowed us to get on the plane. -There were 3 or 4 other passengers very upset at the counter employees not willing to print their boarding passes for them who could have also made the plane. -We had to get a flight out the next morning to make our international flight from BWI, so we wanted to go get the checked bag back from Spirit. This was by far the best part of the trip, as the woman at baggage was able to confirm my bag had made it on the flight and would be landing in Philadelphia. -To confirm the bag landed and we would be able to pick it up at 9am when our flight landed the next morning, we called the Spirit office at the Philly airport. The woman said to call back at 12:30-12:45 and she would let us know if she had the bag. This was important for us, because if my bag wasn't there I could just pack another for our international trip and deal with finding the lost bag at a later time. -We called 8 times between 12:30 and 1:30 with no response. We also left several voicemails. -At 5am on our way back to O'Hare we were again unable to get ahold of anyone at Spirit in Philadelphia. While boarding our flight to Philly we finally got a hold of someone who said they would go check the office and let us know within 10 minutes. Obviously too late for me to pack another bag, but at least we could plan over the next several hours. Never got a call back, and only received voice mail after attempting contact again several times as our plane prepared for takeoff. -Landed in Philly and what do you know, the Spirit office is closed for most hours of the day, only operating around their scheduled flights. The info. employee at the airport wished us good luck in a hopeless tone. After 45 minutes of panic calling every Spirit phone number we could find, we finally got someone on the phone to come get my bag out of the locked office."

Pros: "New euipment."
Cons: "Final cost was deceiving."

Pros: "Flight cancelled twice on two separate days. Little compassion by the staff. Waiting room at O'hare was filthy, seats ripped with stuffing hanging outl. The discounted price is not worth the inconsistent and terrible service. Eventually rescheduled with another airline."

Pros: "The crew was nice!"
Cons: "I had NO IDEA bringing the bag as a carryon was an additional $55 each way. I could have bought a ticket on a better airline for cheaper if I had known. Also, no wifi at all (even for sale) and you can't even get a glass of water without paying for it. Then they push the Spirit airlines credit card on you. Tacky. Awful."

Pros: "The trip was good I think they did the Best"

Cons: "I don't like that they allow people with carry-ons larger than the specified sizes. I was careful to follow the guidelines, which were hard to find anyway. I don't like the credit card sales pitch on each flight."