Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$525||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Alabama to Freeport.
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Scores according to KAYAK customer reviews
Pros: "The crew was kind."
Cons: "The cabin was way too cold and no blankets were provided due to COVID. No blankets I get, but the cabin temperature made 3 1/2 hours seem like 5."
Cons: "There was no entertainment in first class for a cross country flight"
Cons: "Bumped from first class to coach."
Pros: "Fast boarding"
Cons: "No real headrests on the seats. Not very comfortable."
Cons: "A bigger plane."
Pros: "The crew was great, comfortable"
Cons: "I was on a long business trip heading back from India. The flight was delayed leaving India which would have made me miss my connection in London to Phx. Fortunately the flight from London to Phx was delayed (because it was delayed arriving into London) and I was able to make my connection. Especially when we had to take a bus from the plane to the terminal, there is no way I would have made my connection. While I know there are reasons for the delays, it is frustrating. After a long week of traveling and 21 hours of flying- ones patience does run out."
Pros: "Crew was nice and pleasant."
Cons: "Free food options were basic (pretzels or a cookie)."
Pros: "The plane, Embrair 175 is very comfortable."
Pros: "pleasant crew"
Pros: "Arrived early."
Cons: "Lack of professionalism, and exceptionally rude attendants on staff. No where close to on par with international standards from start to finish. AA desperately needs to improve their training and motivation programs for their staff."
Pros: "Speedy check in and security check in. Seats in plane comfortable. Staff wonderful"
Cons: "Old airplane between MIA and SJU"
Cons: "Our departure flight was cancelled several times and we were not given an explanation. Poor communication and customer service."
Pros: "Size of the plane and smooth ride"
Cons: "Enormous delay"
Cons: "Flight was delayed an hour. Poor communication with passengers during the process."
Pros: "Customer service was friendly"
Cons: "So uncomfortable"
Cons: "No free wifi"
Pros: "I enjoyed the crew members, they were very nice and smiled despite it being so early. I also enjoyed that they mentioned about the free movie watching option if you have the AA app."
Cons: "I didn't like that they didn't offer any snacks such as pretzels or cookies. Other than that, it was a very comfortable flight."
Cons: "After flying 24 hours one of four bags got put on a later flight. The line at baggage service was so long that by the time I waited for the bag it arrived on another flight 2 hours of wait! Unbelievable! Disappointing. And by the way if a passenger is assigned to a seat that doesn’t recline it should be heavily discounted. Heavily as in half price of a normal seat. It really is sad that airline industry is not more service focused and more efficient."
Cons: "Late over an hour due to maintenance issues Did not receive the seats we paid for due to plane change"
Cons: "Could have been given more snacks for 3 hr flight"
Cons: "Diverted and delayed. Got home 8 hours later then I should have."
Cons: "There were two adults and their child next to me in two seats the child was big enough that it should have its own seat so for nine plus hours I had a child kicking me. Make people pay for a seat for their kid."
Pros: "Friendliness of gate staff"
Pros: "The crew, pleasant as usual."
Cons: "They ran out of chicken for dinner, and then the pasta was cold. They could have compensated with an extra glass of wine, but NO !"
Pros: "Good Hospitality"
Cons: "insuffecient supply of juices etc"
Pros: "Flight on time ."
Pros: "The flight attendant was fantastic. Very friendly, very helpful, checking on all the passengers. He even loaned his phone charger to one passenger. It was a full flight and he was working hard, but had a smile on his face the entire time. Give him a raise!"
Cons: "the airplane was absolutely freezing. It was so cold, you could actually see the air blowing (like in winter). There's no need for that. Somehow European airlines manage not to freeze out all their passengers. It was less than a two hour flight but felt like an eternity because it was so uncomfortable. Seat size - this is absolutely the smallest it can/should go. I am pretty skinny, but even I'm running out of room and the seat backs could be made a bit more comfortable. Not only is there almost no recline, but the way they are constructed - they actually push my head forward - not made for short people."
Cons: "Food was not good at all."
Pros: "Friendly Crew, short and easy trip."
Cons: "I wish that there were tv's built in, entertainment."
Cons: "Mechanical issues, late late late, bad communication, no apologies or compensation for huge waste of time."
Cons: "The flight was delayed little by little up to two hours then finally we board the plane, everyone is seated and then they cancel the flight."
Pros: "Flight from Lax to Lihue. Very comfortable, crew enjoyable entertainment with options"
Cons: "Everything about the flight from.Boston to Lax"
Cons: "Due to what had happened in Alicante and having to purchase a new ticket for Rosario IBERIA told us they could not issue a boarding pass due to the fact that the flight from Madrid to JFK was on American Airlines. Once we arrived in Madrid it was very nerve wrecking because we had to go to several places in and explain everything and we needed to do a lot of running in order to make it to our flight on time, all this with two small children and people that were so unwilling to help"
Pros: "Boarding was quick. The flight attendants were very nice.We had a large group for a wedding. They hung the gowns for us."
Pros: "The crew was generally happy and friendly."
Cons: "No video on a transcontinental 767?? Are you kidding? Stupid excuse for being 2hrs late due to mechanical. They blamed it on something completely foreseeable and plannable. This plane is older than the plan I took my first flight on as a kid in 1984. I thought united was bad but then I experienced American. At least the crew were not jerks."
Pros: "Courteous crew, easy experience smooth "get in and get out" process"
Cons: "Flight was late due to weather but that's beyond anyone's control obviously"
Cons: "Three gate changes and 45 minute delay. Same happened two years ago"
Cons: "It also didn't happen due to rerouting"
Cons: "The handle for the window shade was torn off"
Pros: "the flight attendants were very professional on this flight. the lead attendant was very personable when giving announcements and going through the safety procedures on the public address system. the other two attendants were also very professional in their services as well."
Cons: "flight 1920 was almost an hour late with boarding. I am extremely upset because I paid an extra $75.00 on day of to get home earlier but ended up getting home at the same time that I would have on my original flight because the flight was late and I missed my shuttle because 1920 was late boarding. I should be reimbursed SOMETHING for my inconvenience...especially after paying $75.00 extra for an earlier flight."
Cons: "Walking through TSA in San Diego there is an agent picking people out and telling them there bag is too big to be carried on ( the same carry on bag I've used for years ) and making people go pay to check them. However some people are being allowed to check their bag at the gate for free. No one at the airport working for them had any good customer service skills. Wont fly with them again"
Pros: "No much"
Cons: "Aircraft is small, boarding is a mad dash to the plane"
Pros: "Plane full, like traveling in a cattle car, jammed in, My minimal contact with flight crew was fine, flying these days on any airline in coach is the same, American neither the worst or the best, in flight movie was the trolls, horrible movie"
Pros: "Flight was on time, seats were comfortable."
Cons: "American Airlines delayed my flight over 16 hours. Very unhappy."
Pros: "Plane was on schedule luggage taken as I boarded and help available as needed. This is very important for an 80 year old. Thanks for a great trip. Sue"
Cons: "No complaints."
Cons: "Great flight, no complaints, intend to use this airline whenever possible from now on!!!"
Pros: "It was very smooth and relaxing"
Cons: "On time schedule always a good thing."
Cons: "On time. I do realize it was out of your control.inclement weather."
Pros: "Convenient airport."
Cons: "Left 4 hours late."
Cons: "Not having to load from tarmac, however I am sure that will be resolved when a gate is available"
Pros: "I got to my destination."
Cons: "Flight comfort. Lavatory smells really bad. Too many delays."
Pros: "Just a smooth flight and made it in less time than expected!"
Cons: "2 hour delay. Air on plane didn’t work. Exit off plane took forever with engines off on hot tarmac"
Cons: "The plane had technical difficulties and they have delayed us 5 times when the airline should have gotten a new plane for all of us."
Pros: "The crew and the seating was fine"
Cons: "My flight was delayed both times going and coming to Pensacola, the first flight on my way to Pensacola was delayed 4 times and cancelled, but they decided after about five minutes to take us after a four hour delay."
Cons: "Plane so hot inside until in air. No h2O. Numerous people knocking their heads and tripping up or down on two seater side of plane."
Pros: "Quick boarding on small plane"
Cons: "Must have dropped my carry on when they loaded it underneath the plane, laptop screen cracked upon arrival."
Cons: "Price was very misleading - i didn't realize I would be paying an additional $100 at the airport for a carry on bag"
Pros: "Easy way, and inexpensive way, to go visit my friend in Tampa"
Cons: "Seats didn't recline at all. I like to sleep on flights. Had to do so in an upright position"
Cons: "Should have a little snack with the water"
Pros: "The flight was one way"
Cons: "The flight was warm and very little space"
Pros: "Very attentive and followed through with requests!"
Cons: "No soda, juice or cookies offered. Carolyn Gaston"
Cons: "Never again. I actually got food poisoning while in Orlando and missed my return flight, and I was so grateful to be sick. I'm honestly surprised that old tiny plane made it to Orlando in one piece. We had a preacher onboard and we had him praying the whole time cause the plane would suddenly drop in altitude, or shake, and it made this really loud buzzing sound the entire time. We had to yell to talk to the person next to us cause it was so noisy. I wasn't expecting a whole lot cause it's not like I bought first class or anything, but I'm genuinely trying to repress the memories of this experience. As for the rest of the rating choices, there was no food. Just a tiny water bottle. No entertainment, unless you count begging to live through the journey."
Pros: "Silver provided $10 meal voucher and overnight stay at Hampton Inn when flight was cancelled due to a maintenance issue with the plane. Agents were helpful and efficient in processing re-booking arrangements."
Cons: "Flight didn't happen...maintenance issue with plane. Re-booked on Delta the next morning."
Pros: "On time arrival."
Cons: "$35 baggage handle fee."
Cons: "Two hour delay, hot, flight attendant looked hung over or very distraught, bad communication with the crew."
Pros: "Great staff good planes."
Pros: "We didn't fly because of the Hurricane. It devastated The Keys, our hotel and other facilities. Our function was cancelled due to that Hurricane. We will take that flight later this year."
Cons: "Did not make that flight due to hurricane."
Cons: "All ok"
Pros: "It was very efficient. No food or entertainment on this quick trip."
Cons: "No refreshments"
Pros: "Quick flight"
Cons: "Very old turbo prop, dirty, no a/c, very uncomfortable seats and grumpy attendant."
Pros: "Quick and efficient."
Cons: "Big man in a small plane is uncomfortable."
Pros: "Customer service at check in."
Cons: "Worse airline ever !! Flight was delayed serval different times, the a/c in planes didn't work so it was a hot 49 minute flight."
Pros: "Opportunity to fly direct to and from Pensacola."
Cons: "What's the point of overhead compartments, if carry-on that is in addition to a carrying bag must be stowed, and overhead compartment sits empty?"
Pros: "My flight got me from Pensacola to Tampa on time and with efficiency. Nothing more, nothless."
Pros: "Once in the air the flight was smooth and we were able to make up a little of the time delayed from boarding."
Cons: "Flight was initially delayed 30 min due to late arrival of plane from previous flight . Reason unknown. Then apparently the folding stairs from inside the plane we not working correctly and maintenance had to be called in. The repair guy worked on it for about 15 min and got the stairs to fold down. Then we waited another 30-45 min for someone to "sign off" on the repair that was done to the stairs. Well apparently that never happened, because they eventually lifted the stairs back into the plane and rolled up a ramp to the plane for passengers to enter, which had been sitting on the tarmac by the plane the entire time. So we're all wondering if they could just use the ramp instead of the stairs, why the HELL didn't they do that in the first place??? It would have saved us 40-50 minutes in extra delays !!!"
Pros: "I had the row to myself and the flight was short"
Cons: "The flight from PNS to MCO got delayed 3 hours"
Pros: "Overall courtesy of check in,boarding,and bag attendant. Smooth flight! Thanks"
Pros: "I got home My bag got there with me"
Cons: "Every flight is late - coming and going Third world service and appearance. You are a low cost airline for areas in Florida with no air service The customer folks have little or no training and look unprofessional. It does not take much to dress the part and not chew gum. Web site check in needs help"
Cons: "Late leaving Uncomfortable Seats Cold Cabin Noisy Vibration of the plane Not even beverage service The worst clear-air routine flight i have experienced in hundreds of thousands of miles flying. I will not do it again!!"
Cons: "The plane had to make an emergency landing in Tallahassee and then getting to my final destination was horrible because Silver airways couldn't get a plane to get us to Orlando."
Pros: "On time, friendly crew, check in very easy, non-stop flight"
Cons: "Tight quarters, no snack, hard to hear announcements, more expensive than expected"
Pros: "very friendly staff thank you"
Cons: "Very noisy flight old old plan plane Happy new year"
Pros: "Love Silver Airlines!"
Pros: "Crew and pilot great"
Cons: "Sweating entire time! Engine extremely loud old plane! If you have a headache dont board plane! Revolving throbbing noises from engine!"
Cons: "Flight was canceled. They sent me to a hotel that was fully booked. I went back to get into a hotel had room and no one was there to help. I ended up paying for my own hotel room. I went to get on my 8am flight and they pushed it back until noon. I eventually had to buy a flight with Delta to get to Orlando in time for my football game."
Pros: "Convenient non-stop flight to Orlando."
Cons: "Customer service in Pensacola was the worst. Took 30 minutes to check in and there were only two people ahead of me! The stewardess was noticeably unfriendly and borderline rude to many of the passengers. The experience in Orlando was 180 degrees different....they did a great job."
Pros: "Great service from beginning to end!"
Cons: "We boarded about 40 mins late due to maintenance issues"
Cons: "This was the worst airline I've ever flown and I don't generally use hyperbole in my reviews. How is it that customer service won't answer the phone except for the 2 hours there is an agent at the gate? I arrived at 9:30pm on 7/21 and received my luggage at 11:30pm on 7/22 even though it arrived on the 11:20 AM flight."
Pros: "the lady at the counter was friendly and extremely helpful! She was amazing and made the entire experience one I will not forget. Give that lady a promotion she is amazing. I was at pensacola airport the morning of July 5th, and I didnt catch her name, but she is african american and has pink finger nails. She should be rewarded for being so helpful and sweet. She truly made my day!"
Pros: "Sat for a while to think on this one. Couldn't come up with a single thing."
Cons: "If you have a problem or bad experience you can't call customer service - you have to email them and wait "up to 30 days" for a reply. Flight was delayed To save time when the planes finally did arrive they must not have cleaned them - there were greasy forehead prints and hairs on my window. The plane seemed very run down. A couple of the staff were nice (professional only) but one woman at check in was very rude when I approached her to ask a question. Not worth saving a few bucks to be mistreated and so stressed."
Pros: "Flight on time. Crew very helpful and cordial."
Airlines flying from Alabama to Freeport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights