Daily cleaning, installation of cabin HEPA filters
|January||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$573||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Alabama to Paris.
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Scores according to KAYAK customer reviews
Pros: "You know what you are getting with Delta"
Cons: "The economy seats were really tiny, this made the flight fairly uncomfortable"
Cons: "Everything was great!"
Pros: "Very helpful flight crew."
Cons: "A little unexpectedly bumpy."
Pros: "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Cons: "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."
Cons: "If my baggage arrived"
Pros: "Friendly crew"
Cons: "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."
Pros: "Crew was very friendly. Food was excellent"
Pros: "Overall was a good experience"
Cons: "My wife’s seatback entertainment kept glitching...that was frustrating and Seat wasn’t very comfortable"
Cons: "The crew members were very rude and they called me an IDIOT!! Yes they did because the forced me to check my carry on bag and i didnt want they are racists"
Pros: "Having the whole center three seats to myself. The food and beverages were really good as well."
Cons: "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."
Pros: "Crew was great."
Cons: "A bit warm and the B777 blowers not in the easiest location to reach."
Cons: "more leg room is needed"
Cons: "Don't call it "food." the meals were terrible. Also stop creating so much single use plastic."
Pros: "The food and drinks on this Delta flight was much better than when I flew with them years ago. I was pleasantly surprised. Good entertainment too. Saw two movies I missed in the theaters..."
Cons: "The legroom was decent, but I couldn't get comfortable. Pillow or no pillow, the headrest just felt wrong."
Pros: "very helpful and pleasant crew. Warm wet towels are a nice touch. I like the water bottle for each passenger at the beginning of the trip."
Cons: "Slight problem at first with entertainement at my seat that did not work ,but a crew member restarted it and it worked fine after that."
Pros: "We left an overcoat on the plane after the long flight and did not realize our area until we were in the baggage claim area. The Delta agent in Paris was most helpful. He went above and beyond to retrieve our coat. Good job Delta!"
Pros: "Friendly service, smooth flight"
Cons: "Some seats were double booked, which was not realized until the plane was fully boarded, which caused very late departure, which almost caused us to miss our connection in Paris. Also the bathroom became a mess - slow to restock toilet paper, etc."
Cons: "Not much legroom."
Pros: "Food was okay. Everything else was great!"
Pros: "wonderfu crew... very helpul`"
Cons: "Did not serve the food we asked Limited choice of movies"
Cons: "The food was just ok."
Pros: "Food and service was amazing."
Pros: "The crew was awesome and helped out tremendously when anything was needed!"
Pros: "The food and the service"
Pros: "Good food. Great service"
Cons: "Small seats. Crowded."
Pros: "Food and movies were good."
Cons: "Didn't leave on time."
Cons: "No check in to Minsk from Paris"
Pros: "I love how attentive the crew was. Food and beverages we’re always available and I even had the chance to rest."
Cons: "Seats not very comfortable-very close quartered"
Pros: "Left on time. Arrived on time. Seat was ok. Meal was ok. Crew was professional."
Cons: "Long wait at immigration in Paris (not Delta's fault)"
Pros: "Crew was excellent everything served was of great quality, all the amenities were solid and flight was comfortable and on time."
Cons: "The only complaint was the extreme use of air conditioning that made it a necessity to use many blankets to keep warm from freezing."
Cons: "Like everyone says - could use more leg room. Theres no way to stretch legs which is a problem on ling flights. Why not lift up the seats by a few inches? This would create more leg room underneath without changing the number of seats and doesnt impact the head room much."
Cons: "seats on this Airbus configuration were horrible for first class. 6 across and the same 32" spacing as the economy section. with middle seat empty was first class. YIKES"
Pros: "All crew was great"
Cons: "We lost checked bag or it was taken, will loss a half day shopping for replacements. Compensation policy very unclear, not counting on getting any."
Pros: "Good food (for economy), lots of little perks (like eye shades), and most importantly, excellent service from the flight attendants. One of my best transatlantic flights."
Pros: "At least the plane didn't return to the gate and we departed 7 hours late."
Cons: "All the delays and gate changes with no explanations and only informed via text message. The weather wasn't even that bad. Missed the connecting flight to Bucharest and part of vacation time."
Pros: "The leg room was great, the blanket and pillow provided was great and the crew did not disturb me."
Cons: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."
Cons: "Aircraft was smelling bad! Hygiene is the key"
Pros: "The entertainment system worked well and was able to keep my phone charged."
Cons: "It's very cramped seating. They started boarding by rows but then gave up. Crew are nice."
Pros: "Flight was cancelled and could not be rescheduled until the 17th causing me to loose 10 days of pay at work costing me 4700usd."
Pros: "Not the newest 777, but everything went well on this flight - food, comfort and service were all first rate in Delta's business class section."
Cons: "The salad was the only weak point in the dinner."
Pros: "Before we even boarded, the ticket agent happily found two seats together for my husband & I. The in-flight staff was particularly helpful. We had some medicine that needed to be refrigerated and they both provided a bag of ice for us to keep it in and checked back to replace the ice as it melted."
Pros: "Lots of great food n free new movies! Crew was polite and on top of their stuff :)"
Pros: "A woman who spoke no English or French was seated next to me last minute with a baby who cried the whole flight. The woman hit me several times, waking me up, while trying to get the baby to stop crying. Talk about a red eye"
Cons: "Would have appreciated a bit more help from the cabin crew"
Pros: "Good flight, comfortable"
Pros: "Very good selection of movies"
Pros: "Very good boarding process and on time for out international flight."
Cons: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"
Pros: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Cons: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."
Pros: "The crew on-board was nicer this time"
Cons: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."
Pros: "Everything was great"
Cons: "I’d honestly pay more for childless flights"
Cons: "Improving customer service during delay but overall good"
Pros: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Cons: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."
Pros: "Leg room"
Pros: "Service and the crewe was very kind"
Cons: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."
Cons: "Food could be improved."
Pros: "Quick, efficient, relaxing."
Cons: "The landing was exceptionally rough Also we were delayed one hour and then had to wait some more in hot bus until plane was ready"
Pros: "Staff was great."
Cons: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."
Pros: "Crew were professional and friendly"
Cons: "Small seats"
Cons: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."
Cons: "Flight was 2 hours late in departing from Frankfurt."
Pros: "The seats are comfortable and the plane was clean and well-presented."
Cons: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."
Pros: "Comfortable seats, good legroom."
Cons: "Slight delay."
Pros: "Professional, efficient, full, nice sandwich and coffee."
Pros: "Comfortable plane, food good, flight attendants professional. No complaints"
Cons: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."
Cons: "Packed flight. LH seats are narrow and the front porch is not extensible enough. Hard to place books and newspapers. Film selection so so."
Cons: "There is too little leg room; knees hitting seat in front of me."
Cons: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"
Pros: "Enough space for my legs, cabin crew okay"
Cons: "No entertainment"
Pros: "What is not to like? I was pleasantly surprised by the Munich airport ground crew and it didn’t stop there! We boarded promptly and efficiently. Once on the plane, service was excellent and the food and drink options were delicious! The entertainment selections were intriguing and engaging. At the end of the flight, we cleared the plane quickly and we’re given adequate directions to customs. It was a great experience."
Cons: "Nothing, the experience exceeded all expectations."
Pros: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Cons: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"
Pros: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Cons: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."
Pros: "Lufthansa did well with handling a very difficult situation with courtesy, attention, and offering of amenities."
Cons: "Through no fault of Lufthansa, because of problems at JFK, our flight was turned around and returned to Munich after two hours of travel."
Cons: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."
Pros: "It was quick and smooth. Snack provided. Baggage arrived quickly."
Pros: "The flight left almost on time. I was surprised that a meal was served on a two hour flight"
Cons: "It took a long time to get off the plane."
Pros: "The crew was nice and professional."
Cons: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."
Pros: "Crew was fantastic."
Pros: "Title says it all Short flight"
Pros: "Standard short flight."
Cons: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."
Cons: "Pilot strike caused much distress in Frankfort. The best that could be done was a layover extended by 5 hours and a diversion to Luxembourg. The final leg of the trip was further delayed an extra hour due to mechanical difficulties in Luxembourg."
Pros: "The crew was very assertive, plenty of snacks and drinks, good food. Flight went on smooth and the captain lender splendidly. Seats were comfortable with plenty of leg space, entertainment had numerous choices. Would recommend to friends."
Cons: "Everything's was fine"
Pros: "The crew and the food"
Pros: "- crew was nice - overall flight was smooth"
Cons: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"
Pros: "A short flight without complications"
Cons: "Because of the short time there was no service"
Pros: "Comfortable seats and pleasant crew"
Cons: "It was a short flight so no food was given out."
Pros: "No problems at all. Luggage was there a and crew was very polite tried to keep everyone comfortable."
Pros: "Unfortunately expectations on flights are so low that I am hesitant to say much. It got us there in one piece and I guess that is considered nice these days."
Cons: "I don't normally expect much of airplane food but this was a very low end food for an overseas 8 hour flight."
Pros: "The wide selection of content to watch, food was good."
Cons: "45 minute flight delay due to a discrepancy with the engine."
Cons: "From the boarding to the landing this crew could not have been more rude. Flashlights in the eye when trying to sleep, rude comments, rude attitude. They are clearly not here to make our flight easier."
Cons: "The food was not goot at all."
Pros: "Great service and entertainment. Pretty comfortable, too."
Cons: "food was so so."
Pros: "The crew was very pleasant and several announcements made the flight easy"
Cons: "We were late !"
Cons: "Seats are too small and pitch is too short"
Pros: "The crew on this flight was very nice."
Cons: "No real complaints about how this leg of the flight was handled."
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Cons: "Very nice crew and great food"
Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Pros: "Muslim food"
Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Pros: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Cons: "Flight got cancelled"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Cons: "Too hot inside the aircraft"
Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Pros: "General flight journey"
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"
Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."
Pros: "The entertainment options were good."
Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Pros: "Flight was on time and quick and comfortable"
Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Cons: "Klm flight has very congested seating Getting information about eticket was pain"
Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."
Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."
Pros: "We really liked the KLM people, from the check in crew to the flight attendants."
Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
Cons: "I slept didn't have snack offered and no entertainment"
Cons: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
Pros: "KLM food and service are great"
Cons: "only there were del;ay at JFK"
Pros: "Good service all around, personnel pleasant"
Cons: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"
Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Pros: "Good on a short flight"
Cons: "Paying for carry on due to weight limit. First time this ever happened!"
Cons: "Clean. Courtesy of staff on plane."
Pros: "That it was a night flight"
Cons: "No airconditioning, no food choice, no space."
Pros: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Cons: "Late leaving and arriving."
Cons: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Cons: "The crew was not very polite."
Pros: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Cons: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."
Cons: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."
Pros: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Cons: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."
Pros: "Great food, pleasant crew."
Cons: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."
Pros: "The food was good."
Cons: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."
Pros: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."
Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."
Pros: "Efficient check-in."
Cons: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Pros: "The food was good"
Cons: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."
Pros: "It was clean The crew was very kind Food was very good Flight was on time"
Cons: "Seats were exceedingly close Screens for entertainment were small and game controls were difficult to use"
Cons: "Food and coffee were cold. Service on AF is getting worse."
Pros: "Boarding sevece was very nice and helpful Thanks so much"
Pros: "Free drinks and snack!"
Pros: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."
Pros: "Panamá airport is a disaster, unorganized and dirty"
Cons: "Panamá airport"
Pros: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."
Pros: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Cons: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."
Pros: "The food was great. Very filling and hot foods were hot and cooked thoroughly. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games."
Cons: "It was very hot in there probably hotter than it should be. Not much air flow I was sweating the whole flight. Because of this I couldn't sleep it was kinda miserable not gonna lie."
Cons: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."
Pros: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Cons: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."
Pros: "nice crew; excellent check in experience!"
Cons: "boarding in Riyadh is always a nightmare. and as many have noted, the seats are too close for the average size of many boarding in Riyadh"
Pros: "The crew"
Cons: "Not enough room for legs. Small amounts of food. No entertainment."
Pros: "The food, the facilities, the seat, everything."
Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."
Pros: "There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary"
Cons: "My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care."
Pros: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Cons: "Business class seats hard. Did not flatten out for sleep."
Pros: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."
Cons: "Left a little late for no apparent reason."
Pros: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Cons: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."
Pros: "Not much"
Cons: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
Pros: "The airplane was new, good food and service."
Pros: "Average flight"
Cons: "Food on AF montreal - paris flight and totally rude stewardesses"
Pros: "The aircrew are very friendly. The staff at CDG were very helpfull with our connecting flight."
Cons: "The seats are very cramped for tall people, especially when the passenger in front of you reclines their seat."
Pros: "Friendly crew, clear information about the delay"
Cons: "Chaotic boarding process at CDG and my seat was broken"
Pros: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
Cons: "Seat did not recline as much as normal aircraft."
Pros: "I have been Flying Blue platinum for six years in a row. I often wondered why I never got a complimentary upgrade... Well, I can no longer complain: I was very kindly invited to move across that curtain. Of course, in short haul (2-hours+) A321 flights, all seats are created equal, business or main cabin... But the attention was there, excellent service, and gourmet food too. The whole experience was great. I'll go on flying Air France with fewer regrets."
Pros: "should let first board passenger in rear rows and not everybody together."
Pros: "Courtesy staff excellent!"
Cons: "Console for gaming poked guy in front. Needed joystick"
Pros: "Boarding and such was straightforward and easy"
Cons: "Everything is uncomfortable"
Pros: "The attentiveness of the crew and the online check in."
Cons: "Missed the connecting flight and the luggage was on transferred on our next conncection :("
Pros: "Orderly Boarding and departure on time. Business cabin very comfortable"
Cons: "No food menus were given (understandable for sanitary reasons) but Flight attendants could not tell what was in the main courses, eep for saying one had pasta, one had chicken... besides the complete vagueness, it can be a problem for people with certain food allergies and intolerance. Also, I never received a breakfast (it was an 11 hour flight). I might have been asleep, not sure but then again once I was awake, no flight attendant came to ask if I wanted breakfast. In other words, while flight personnel was polite, they did not provide a very attentive service (and there were only 11 of us in the AM Premier business sections)."
Cons: "Not canceled the flight for no reason. You need better entertainment."
Cons: "More leg room"
Pros: "on time"
Cons: "AC on boarding!"
Pros: "Japanese nuts were interesting. Great stewardess."
Cons: "Some entertainment."
Pros: "Crew member bumped into me (sitting on aisle) several times."
Pros: "More Spencer in the sits"
Cons: "Do they sits more confortable"
Pros: "We were on time"
Pros: "Nice new 787. Acceptable business class seats (not the best, but OK lie-more-or-less-flat). Better for sleep than seating IMHO."
Cons: "General condition of cabin and amenities are below par for business class long haul. Food is acceptable but not more. Service is just abominable. No attention to the client, no respect. Have a chronic med condition and was brutalized by the crew. Really awful people."
Cons: "Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket"
Pros: "we arrived"
Cons: "lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service."
Pros: "Everything' was great on this flight... on time, pleasant crew, tasty snacks and drinks, great onboard entertainment!!"
Cons: "Seats are tight.. space with three adults shoulder to shoulder is uncomfortable...and leg space between seat in front of me and my seat makes it difficult to reach my bag under the sear in front. Aisles are also mighty tight.... Honestly when I waa boarding the flight one of the thoughts I had was how in the heck would people shuttle out of the plane if an emergency landing was necessary."
Pros: "Check-in at the airport was good. The person at the counter changed my seat assignment for the second leg of the flight, and I appreciated that."
Cons: "Safety demo was non-existent, at least from the back row."
Pros: "Nothing im loose my fly . Im sick 10 minutes before boarding. When to the restroom. They don't let me fly. Im explained wat happened. They don't return credits for my next fly . I have to buy another ticket. They don't understand when people it's sick."
Pros: "The service was basically nonexistent to help fix. Sitting in tarmac at another unplanned airport - w no announcement from the calf! - I thought to call Aeromexico to have them help me reschedule. the agent didn’t understand the issue and couldn’t figure out why I was at an unplanned airport though I shared this w them multiple time. Amazing the flight system was not updated. Finally reaching my connection airport the counter help was terrible and in spite made me go through some special security to get my bag. I was treated like a criminal ... after arriving at the desk the new agent said it was no problem that my bag was checked thru. Exiting I was again given the once over... plenty more but Aeromexico, nah."
Cons: "The service was basically nonexistent to help fix. Sitting in tarmac at another unplanned airport - w no announcement from the calf! - I thought to call Aeromexico to have them help me reschedule. the agent didn’t understand the issue and couldn’t figure out why I was at an unplanned airport though I shared this w them multiple time. Amazing the flight system was not updated. Finally reaching my connection airport the counter help was terrible and in spite made me go through some special security to get my bag. I was treated like a criminal ... after arriving at the desk the new agent said it was no problem that my bag was checked thru. Exiting I was again given the once over... plenty more but Aeromexico, nah."
Pros: "Ease in ticketing."
Cons: "The hardest part was the long layover. I didn’t dress warmly enough, so I had to keep moving!"
Pros: "Comfortable seats and staff are very nice"
Pros: "The staff on board was very friendly and helpful."
Cons: "Once again the gate crew was rude. I was in line behind a family that had trouble with paperwork and once they finished let them through then sent me to the very back of the last line to board. I do not speak fluent Spanish and when I tried to clarify was told very curtly “ontra linea” and he forcefully pointed to the back of the line and turned away."
Pros: "The flight was on time, the crew was polite and attentive, and I appreciated the meal."
Cons: "The temperature in the plane got very cold once we reached peak altitude - folks in my row felt the same. The flight lacked wifi and power outlets, but it's a budget flight so that is acceptable. However, some budget flights/airlines do offer that."
Pros: "Soft flight"
Cons: "Little bit of turbulence for wheather conditions"
Pros: "Very comfortable and clean lots of selections for entertainment"
Cons: "The boarding delay and having to go from terminal to bus and then Wait again and thenwalk with your bag up the stairs onto the plane"
Cons: "The boarding crew had a bad attitude and wasn’t helpful. Also, once on the plane, i asked a flight attendant for help putting my bag in the overhead compartment and he said “if you can’t lift it, then why did you bring it? You should’ve checked it in.” The flight crew doesn’t realize they’re there to help. Overall, terrible experience because of the flight crew and boarding crew. Oh And flight was delayed too."
Cons: "We sat at the gate for a long time (aside from the line of planes), we were sitting at the gate with little communication from the captain or crew. We ended up leaving an HOUR after our scheduled take off time, causing us to have to run to make our connecting flight."
Pros: "I didn't have a seat and was upgraded to first class, which was AMAZING."
Cons: "The delay was awful. They rebooked us on flights landing the next day by evening when we had to reach there by early morning"
Cons: "The flight was late with no explanation. On flight entertainment broken, no explanation or apology. Mexico City airport is is disorganized and the bathrooms broken or filthy. They broke three suitcases on my flight, including mine. Quality of service and response is zero."
Pros: "costumer service"
Cons: "The way they operate now where you have to pay for checking luggage and that we depart 30 minutes late and Apparently Aeromexico is been having problems with the tickets they don’t work when you go to the scanner and you have to go back and print your boarding pass that’s a problem because you have to start back in the line"
Cons: "The flight was delayed for a day. I had to spend a night on Mexico. They changed my flight so I lost a day traveling."
Pros: "I like that there are USB charging ports under the tv for every seat."
Cons: "We lost our connection fight for delayed and we have been charged extra for ALL the baggages ($25 dollars per baggage). Which is insane!!! Uncomfortable plane and seats apart from my husband, Overall bad experience :-( :-("
Cons: "eveything was bad"
Pros: "You were served a meal"
Cons: "The seats are literally on top of one another, you couldn't watch the movie in English only Spanish. We waited 30 min for a bus to get us from the plane to go to customs"
Pros: "The crew were great they tried to kill all the mosquitos but not till every passenger was sited for some time and tried to keep the mosquitos from biting us."
Cons: "The plane was full of mosquitos from I'm only questing the plane sitting on the tarmac."
Cons: "Because They Sold My Tickets. Now I'm In The Airport Waiting For 8:17pm Flight"
Pros: "Inside the plane the food (COLD SANDWICH) has a horrible and monotonous taste . Outside the plane the service is poor. You meet aggressive people without any clue of courtesy. I saw disable passenger without any attendance when wheelchair was requested.They don't have any idea that you are part of a business industry with many competitors. I will never recommend in my community to use your services. You are the worse of the third world."
Cons: "I experience an incident that affected emotionally my family. One hour after depart from Mexico City, the fly attendance announce that we need to land in Guadalajara for safety/security reason. You removed a youth passenger without any strong and fair reason, because he was unlucky this day: He was accommodated together with 2 members of a middle east family that was logically to be filled by the 3. he touch friendly the kid near him and his father that was in different place??? react negative against this normal gesture of the youth passenger. Why you didn't put the entire family together from the beginning?"
Pros: "Attendants were courteous."
Cons: "Space between seats and back rest. Atten"
Pros: "Entertainment, I really enjoyed the movies!!!! My luggage was shipped without any delay"
Cons: "My seat!!! Even when I am short, I wasn't comfortable at all!!! I have problems with my knees, they got worse"
Pros: "Flight is on time"
Cons: "Everrything was ok"
Pros: "The flight attendants were very nice"
Cons: "No clear instructions on where to go or gate information inside of the airport"
Cons: "Mexico City Airport Customs and bathrooms"
Pros: "The food, crew, and level of comfort provided"
Pros: "Timing. Crew members attention, services, and ability to speak english spanish."
Cons: "Sandwich food not healthy. No personal entertainment system."
Pros: "The tv. Food. Bathroom"
Pros: "Free light meal, drinks, and entertainment."
Cons: "My seat was moved even though i had paid extra for my seat."
Cons: "No me gusto que no hubo orden al momento de abordar en la sala A. y salir acminando como otras aerolineas baratas y mediocres de Mexico. Una de las crew fue muy ruda y de mal humor todo el tiempo."
Cons: "The entertainment was awesome. Made the flight time go very quickly...Proceso de check in no es de lo mejor, después no tiene servicio de entrenimientos, pero ofrece un refrigerio que otras compañías aéreas no brindan."
Cons: "I was traveling with my 5 year old and we were the last to board since we were in the first rows . There was no space for our carry on since people from the back rows even took our spaces. Spaces should be left available . Flight also delayed . Will try to find another airline next time"
Pros: "I liked the service, entertainment, pretty much everything. The flight attendants were really nice. I also liked that the plane it's always on time like boarding time a little late but landing time is on point, I've enjoyed my first experience with this airline."
Cons: "I didn't like the boarding process because it's not organized, like they could just make it zone by zone instead of just doing whatever they want. It makes everyone get irritated and very upset."
Pros: "Emelio aranda"
Airlines flying from Alabama to Paris have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights