|Flights Arrive in||Rome Fiumicino|
|Flights Depart from||Albany Intl|
|Airlines||United Airlines, American Airlines, Delta|
Pros: Flight was on time and arrived 15 minutes early
Pros: The crew was very friendly, the seats were uncomfortable and the air cabin was very cold.
Cons: The flight was delayed, cancelled then on again. Communication regarding the flight changes were very confusing and had guest running though the airport not knowing what to do. My suitcase was busted and destroyed.There were not enough blankets for everyone in the cold plane. Horrible experience.
Cons: Flight was canceled Costumer service was terrible Had to weigh 26 for flight to Indianapolis
Cons: the seats are very uncomfortable.
Pros: The crew was amazing. Very helpful to the best of their abilities.
Cons: To start off with. Next time they change the gates, all passengers should get a email. Maybe an ounce it over loud speaker in airport. So we won't miss our flight. secondly. Our flight was stuck on msp runway for 1 hour n 45 minutes before we were able to pull in to a gate to get off. No open gat
Pros: Crew helped us find new seats on board.
Cons: American Airlines changed our seats after ticket purchase so that we were not sitting together. We chose seats at check-in in San Francisco so that we could sit together. When we landed in Miami we discovered our seats had been changed yet again and we were seated in different rows, middle seat!
Pros: Nice crew. Very smooth flight.
Pros: Seat uncomfortable. I am an elite flier and was put in an n uncomfortable middle seat with no choice.
Cons: Seat should with choice.
Cons: Leg room
Pros: Nothing special.
Cons: You cannot recline the seats.
Cons: The boarding was processed by one agent. He did a fine job but took too long to board. Needed to have 2 people managing boarding the plane
Pros: Nice smooth flight
Pros: Flight crew was ok and boarding was really quick
Cons: Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :(
Cons: Delayed 4 hours
Pros: Delta crews are very friendly and helpful. Seats are 'good' on the E175 plane - better than the cramped CRJ200 on some other short flights. We boarded early, left a little early and arrived early. Nothing to complain about, except maybe a crying baby behind me, but that's not Delta's fault. :)
Cons: The touch technology for the entertainment system was not user friendly and rarely responded immediately to the touch. It discouraged me from using the entertainment system.
Cons: Some kind of compensation to cover the missed shuttle and my time.
Cons: 3 hour delay due to weather in SF. First time we heard about the reason was just prior to boarding.
Pros: Crew was very courteous and professional.
Pros: Flight landed early
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