Daily cleaning, installation of cabin HEPA filters on flights from Albuquerque to Europe
|January||Best time to beat the crowds with an average 5% drop in price.|
|June||Most popular time to fly with an average 26% increase in price.|
Average price round-trip
|$1,029||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 14h 17m
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Scores according to KAYAK customer reviews
Pros: "Very good"
Pros: "They got us there on time and safe."
Cons: "Nothing really you guys did a really good job getting me to where I need to go.Thank you so much!!!"
Pros: "Comfortable seats, nice staff, clean facilities"
Cons: "Space on airplanes"
Pros: "I like the comfortable seats and the entertainment feature found on every seat."
Cons: "Not much. Delta is superior"
Pros: "Boarding was on time and we arrived early. The staff was also very friendly"
Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"
Pros: "The crews were very fast and efficient. The Dinner was good but the breakfast was very basic."
Cons: "The seat was so crammy and disgustingly uncomfortable"
Cons: "I used 7900 points to upgrade to “comfort” and nothing about it was comfortable. I was squashed between a window and a large man and my tv screen kept flickering on and off. I actually felt like I had less space overall than I would have in a regular seat."
Pros: "The seat was very comfortable even as a basic seating and the entertainment options were great."
Cons: "The voice from the pilot was very loud and would be too much if I had my headphones on."
Cons: "Disembarking could be more efficient"
Pros: "Very good complimentary lunch - veggie wrap. I was surprised by the quality. Also I like the plane design - there are places to stand while waiting for the rest room, so you are out of the aisle. WiFi worked."
Cons: "Wish they didn’t charge extra for seat assignment."
Pros: "Delta did a great job getting our checked bags from an overseas arrival to this flight. Boarding smooth."
Cons: "Seats are cramped in coach. Fact of life for all carriers."
Pros: "The crew did their job. Some attendants were very kind, helpful."
Cons: "Food could be better. Old aircraft, old style seats. Other airlines have improved this very, very much. Delta is lagging behind."
Cons: "I now know the downside of buying through Kayak, the ticket is non-upgradable even when seats became open and I offered to pay for the upgrade."
Pros: "Seat was comfortable"
Cons: "Could have been a little cooler- was stuffy"
Pros: "The attention to detail from the crew, and the friendliness"
Pros: "The service, free entertainment."
Pros: "The chargers worked in neither airplane."
Cons: "The chargers worked in neither airplane."
Cons: "It was smelly. Anyone who does not smoke can smell old smoke. Yuk. Also, smells like a neighboring passenger has bowel issues. Ick"
Pros: "Food and service was nice"
Cons: "Very long route to my final destination"
Pros: "The flight was on time. Airport personnel were courteous & efficient. Airplane was clean. Pilot was friendly. A passenger had a peanut allergy so Delta distributed almonds, instead. Nice. Overall, I like Delta."
Cons: "Leg room was just barely adequate. It was a small plane-nothing could be done about that."
Cons: "Lost baggage. No one told us anything till after an hour"
Cons: "The monitors kept on freezing"
Pros: "It was everything you look for on a plane. Friendly crew. Lots of space. Clean. Lots of entertainment. Plenty of space for luggage."
Cons: "I loved it all."
Pros: "I don’t know what Delta could have done better on this two leg flight from Albuqueque to Miami via Atlanta . Yes we were in First Class and it was a (groan) 6:05 AM flight which meant that we were probably on time. But Delta’s 737-900 (to Atlanta) was very comfortable, the crew did everything well and the breakfast was quite good. (Make sure you try the quiche). We had the same crew on the next leg to Miam, who were surprised and gave us a warm welcome. There were only snacks in 1st for that short segment, but they were all we wanted."
Cons: "Air turbulence over the Midwest storms."
Cons: "the inefficiency and extra steps required to travel. Quite lacking in smooth transition between flights, significantly below expectations relative to other airlines"
Pros: "I love Delta, especially their newer planes that have screens in the backs of headrests and free movies."
Cons: "Leg room is never enough. I'm 6'1"."
Pros: "Kenyatta Cheatham, our flight attendant was absolutely delightful! She made my flight enjoyable with her beautiful smile. She clearly loves her job!"
Pros: "Friendly crew with modern plane"
Cons: "Why am I paying for first class for just snacks I can buy in an airport shop?"
Cons: "Pasta on board is heavy, lighter meal option is preferred"
Pros: "Charging stations and in-flight texting."
Cons: "The pretzels were oily and nasty"
Pros: "Everything went smoothly."
Pros: "The flight attendants were very nice and the boarding crew. From the time I walked up to the counter at LGA to the time I exited the plane in CLT, I was treated so kindly and with such respect. Kudos to the Delta Crew."
Cons: "The FLIGHT!!!!! There were delays. Scheduled take of time was 6:59 PM. We took off at 735 PM. Once I was on the plane, I started kicking myself in the you know what because I knew immediately I was scammed. I had purchased a 1st Class ticket for $400+, only to find that my comfort would be the equivalent of that if I purchased a ticket in economy. My long legs would still be cramped. For the past few years, I have been purchasing 1st class for it's spaciousness. On this flight, on the RCJ700, I did not fly comfortably. The space was very tight, and I was able to stretch my legs as if I sat in economy. This was by far, my most uncomfortable flight ever. SMH; A WASTE OF MY HARD EARNED MONEY!!!!!"
Pros: "The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport."
Cons: "The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through."
Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."
Pros: "We had a whole row of 3 to our family, so we could put the armrests up & the kids just laid down in our row (on me, & each other) and slept most of the flight. The flight crew was very understanding and helpful with my kids who were just with me on an intl flight "daddy duty.""
Cons: "Since it was a flight from Seoul, Korea to Seattle; it would've been nicer if all the movies had Korean subtitles-- my 4-yo boy who only speaks Korean, couldn't make it through more than 15 mins of a movie because he couldn't understand (of course, some of that is due to age & short attention-span). But he kept saying, "I hate English" in Korean while trying to pick a movie. Also, I'm 6'2"; so while it was nice having the whole row for my kids to lay down in-- I was cramped and uncomfortable the whole flight, even moreso with Delta's seats being closer together than on other international carriers I've flown."
Cons: "I fly Delta quite often, and am usually pleased with their service, but the morning of June 23 was terrible. I got to the airport in Denver at 5:30 am for a 7:30 am flight to Atlanta, and the line to check a bag was about 40 people long. I waited 55minutes to check my bag, as they kept moving the ski priority people, and people in danger of missing their flight, to the head of the line. There were obviously not enough Delta workers on staff to process all the flights at that time."
Pros: "Flight took off and landed on time"
Cons: "No fruit and cheese available to purchase one the flight. Need more than cookies"
Pros: "The crew were friendly and efficient. The seats were narrow, but as to be expected. Meals were fine. Will fly Delta again and again."
Cons: "Flight Minneapolis to Detroit was delayed which caused us to miss our original flight and go out a day later."
Cons: "The attendents only served one round of beverages in Comfort Plus."
Pros: "Great crew, smooth flight"
Cons: "Waiting for luggage in Peoria"
Pros: "Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great."
Pros: "Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)"
Cons: "A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta."
Pros: "Seats in Delta Comfort section were quite nice. Flight attendants were extremely nice, attentive and helpful. The sandwich I purchased was tasty and a pretty good value for airline/airport food."
Pros: "Seats, video and overall comfort are all very nice on the new 900's."
Pros: "I'm so glad with all workers in the plane, excellent !!!"
Pros: "finally they changed the breakfast to include the sausages,,that pizza vegetarian was terrible"
Pros: "2 hours delayed in Munich"
Pros: "I have the option to have a special meal. (vegan)"
Cons: "I have to ask for my special meal in advance."
Pros: "All of the above"
Cons: "We were delayed for two. Hours"
Pros: "I just love flaying with Lufthansa Airlines"
Cons: "I find that bigger airplanes are more organized than the small ones."
Pros: "Missed the connection"
Cons: "Felt helpless and frustrated."
Cons: "Perfect trip."
Cons: "Everything.UEverything.United is suck"
Pros: "Boarding to exit all went smooth"
Cons: "Air was sometimes stale"
Cons: "Do not choose this Airline by any means."
Pros: "no problems"
Cons: "everything worked"
Pros: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."
Cons: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."
Pros: "The caring of the air hostesses"
Cons: "The space was very limited"
Cons: "The kids were allocated away from their mothrr"
Pros: "It was unclear how to do the boarding after priority boarding. People seems to board whenever they wanted; so was a bit confusing."
Cons: "late 3 hr"
Pros: "Staff are very friendly & well mannered. I like it since it's my first to fly with Lufthansa which compare to Swiss Air"
Pros: "Very helpful crews. Any problems."
Pros: "Safe and on time"
Cons: "Too cramped. 9 hrs of tight quarters"
Pros: "The staff was quite good and they knew how to treat passengers well."
Cons: "Not really anything to complain about."
Pros: "Most of all."
Cons: "Couldn't sleep because of seating."
Pros: "Excellent accomadations"
Cons: "was a long run from gate to gate, barely made it."
Pros: "everything was easy to use and set up from booking to landing. wonderful trip. This was my 1st big trip and 2nd time on a plane. Liked the movies on the plane. All the staff where helpful from gate to gate."
Pros: "Employees were polite, friendly, and very helpful!"
Pros: "Great staff and thoughtful professional attention makes travel better!"
Cons: "There were some spaces and I might have done a modest upgrade but not offered when asked at check in."
Cons: "Seating to small and tight I am only 5'11 175 lbs"
Pros: "This was just a short hop, no complaints."
Pros: "Very nice staff."
Cons: "Boarding could has been smoother."
Pros: "...and not for the first time.. And won't be the last.."
Cons: "Wifi onboard wasn't working.."
Pros: "Everything went fine."
Cons: "Agents in Budapest were not pleasant at all."
Cons: "Delayed - but made up for later!"
Pros: "I am very please, and will use Lufthanza always!"
Cons: "All was great"
Pros: "Please do it more easy for the costumers"
Cons: "The people who have baggage for check in can do it since the beginin the travel gol and back"
Cons: "Second baggage charges"
Pros: "On Time"
Cons: "Boarding was late and a bit chaotic."
Cons: "Filght cancelled"
Cons: "Too hot"
Cons: "Long walk to gate in Munich"
Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."
Cons: "Information on arrival time was not correct"
Pros: "Planes were on time and connections made."
Cons: "One bag delayed as not put on flight and food could be better."
Pros: "Great airline"
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Pros: "Crew was nice and pleasant"
Cons: "Flight very late"
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"
Pros: "Crew was good"
Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Pros: "The crew!!"
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Cons: "Nothing special"
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Pros: "The entertainment options were good."
Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Pros: "Nothing really"
Cons: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Pros: "Great service"
Pros: "Delayed flight but staff apologized as for safety reasons."
Cons: "Very late arrival"
Pros: "Everything. A truly faultless experience!"
Pros: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Pros: "The supplied pack of toothpaste/toothbrush"
Pros: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Pros: "quick and relaxed"
Pros: "good service"
Pros: "Very little if any."
Cons: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."
Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Pros: "The service, entertainment, food, the crew, the aircraft were excellent."
Cons: "They put us in a Transavia plane."
Pros: "Special treat for King's Day Friendly crew"
Cons: "15 min late boarding 30 min delay leaving the gate Very little leg room"
Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Cons: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"
Pros: "On-time Quick boarding Friendly staff"
Cons: "Only pre-security lounge (Air France) that is open till 19:00."
Cons: "Lost lugage not yet delibered"
Pros: "Finnair is the best!"
Cons: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."
Pros: "The crew were professional and courteous"
Cons: "Nothing, as it’s a short flight!"
Pros: "Everything! I never knew that Finnair was such a great airline."
Cons: "Honestly, nothing could have been better."
Pros: "Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling."
Cons: "Our boarding was an hour and a half delayed"
Pros: "it was on time"
Cons: "it was a poor food choice again."
Pros: "The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected."
Cons: "The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start."
Cons: "Arrival to destination with 7 hours delay."
Cons: "Boarding was delayed. Missed the connection flight."
Pros: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"
Pros: "Food, entertainment, service"
Cons: "I hurt my knee. The legroom is too small."
Cons: "The flight from India was delayed and as a consequence I missed my connecting flight to Miami. I had to put up in a Hotel at Helsinki and take a flight to Miami the next day via London."
Pros: "modern aircraft, excellent service , nice crew"
Cons: "Security service in Helsinki is quite unprofessional. It does not understand EU Security Rules for liquids at airports. Where do they find such guys?"
Pros: "nonstop to Helsinki was great...I have done this route over 100 times and this was the first time non-stop. When you have 17-19 hours travel time in your head door to door and then it is 12 - you really appreciate the extra time. THANK YOU!"
Pros: "The flight was on time and everything ran smoothly."
Cons: "It was a bit confusing that the tv's came out out the seats, an announcement about that would have been helpful."
Pros: "The airport it's very nice and clean.."
Cons: "We missed are connecting flight"
Pros: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Cons: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."
Pros: "I made it home safe."
Cons: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."
Cons: "We didn't get from Helsinki to Dublin we were redirect via Paris."
Pros: "Crew service is excellent"
Cons: "Sitting in the cramped economy seats was a 9 hour torture"
Pros: "The seat back video screen"
Cons: "not enough room...to tight. I'm a smaller person and it was too cramped. The food was inedible."
Cons: "Hi I try to cancel my flight to tel aviv bat no bady Will to help me Bad castomer Service for kayak app I hope you help me to get my many back Malki"
Pros: "Seats were larger than expected - more comfortablethan most airlines."
Cons: "Flight entertainmenot working well Frankfurt airport had no free wifi."
Pros: "The flight came on time and arrived in Chicago on time. The crew were friendly."
Cons: "The sound was out on my chair, so there was no sound to the movies. The food was really kind of junky and I decided against eating most of it so I wouldn't make myself sick. The meals could really do with more produce and a few more vegan options."
Cons: "This was booked as British Airways, but ended up American Airways. The food was cold and had to be reheated, the plane was worn, overall this was one of the worst flights to Europe ever. I did not book American, just got duped into it, but now I will make sure I will never fly American again."
Cons: "Boarding was horrible. We could not get anyone to confirm a gate, then we were delayed and finally bused into the middle of the tarmac for boarding. A lack of information was extremely stressful and unsatisfying."
Cons: "I wish I had known this was an American Airlines flight. They're the worst. Delays all the time (including this flight), crew who couldn't care less, uncomfortable seats, general mediocrity. Next time tell your consumers what you're getting into!"
Pros: "Not much to enjoy"
Cons: "The service. 3 hour late flight, had to rebook my connection out of my own pocket. After we got on the plane, we find out the issues were not fixed and had to wait another hour. Terrible food. Yogurt was actually expired, so I had no breakfast. People were all nice as they told me I should have booked the flights together. Hmmm... Maybe you should not have been 4 hours late. I planned my trip with more than enough time to make connection... Called about my travel insurance and found out it kicked in after 6 hour delay. Customer service should never make you feel like the issue is your fault."
Pros: "That I made it safely to my destination. Updates from the cockpit were appreciated. Plane was nearly empty, so I was able to stretch out over severa seats."
Cons: "I haven't heard good things about American Airlines, and now I know why. Probably the oldest plane in the fleet. Entertainment was 2-3 fold down screens from the ceiling. I can't remember the last time I flew on a transatlantic fight with no entertainment- nearly 20 years ago I'm sure. Airplane food is never great, but food options were worse than normal. American Airlines customer service at JFK was horrendous, resulting in several passengers missing their flight. (I was there if 4 hours to spare, but had to wait 1hr+ to have my birthdate changed in the system.)"
Cons: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."
Cons: "I missed my flight from Chicago to Paris. Because I purchased it through Kayak instead of directly through Finnair or American Airlines, their 'hands were tied' and they could not reroute nor reschedule me. Not only that, but because I was not on the flight to Paris, my returning flights were automatically cancelled. While this is probably included in the fine print etc., I find it ridiculous. There should be a better alternative for people who miss their flights than forcing them to pay a lump sum that is higher than the original ticket price in order to reschedule their ticket. Moral of the story: BE VERY CAREFUL WHEN YOU BUY THROUGH KAYAK OR SIMILAR AGENCIES, BECAUSE THE CUSTOMER SERVICE IS ATROCIOUS."
Pros: "Courteous attendants on board! Food not bad!"
Cons: "Flight was delayed by more than an hour and there was on one announcement unril we boarded! It would have been nice after half an hour to get an update."
Cons: "Crew was very noisy. It was an overnight flight. Waking us up at 1am for dinner not really needed."
Pros: "The crew members were pleasant"
Cons: "I had to pay an additional fee of $327 because I had a infant riding with me on my lap."
Cons: "15 hours before the flight, I was locked out from the website to check in and secure seats. I then called British airways to do so and after 15 min of the agent trying to get seats, she told me that there was a shutdown and no passengers were able to do so and everyone had to book seats at airport. When I got to Heathrow, the agent told me that was not true and everyone was able to book online.. Misleading!"
Pros: "I thought the BA/American/Finnair flight was excellent. The food was delicious both ways, much superior to United, American or Continental which I often fly. Excellent food, legroom, inflight entertainment (going out my row of seats - well, nobody could get any entertainment access) all was very good. Loved the newspaper choice when leaving Gatwick. I would definitely recommend again."
Pros: "It was not Finnair it was all British airways."
Cons: "When I arrived to board my flight I was highly unsatisfied with the excessive charges I received for my luggage that was overweight (only by 7 pounds). I was not only charged an additional $100 for my second checked bag, but I was also charged $200 for the extra weight. As a college student traveling abroad for 6 months, I did not expect to be bombarded with these fees at the beginning of my journey. Due to this experience, I would like to have been notified ahead of time of the expected charges as it made me uneasy before a long flight."
Pros: "We finally landed safely."
Cons: "Sat at gate 4 1/2 hours before 9 1/2 hour flight. Never heard how problem was resolved. Very bumpy ride."
Pros: "On time arrival."
Cons: "Nothing really. Short flight so no entertainment."
Pros: "service . Informed the status of flight immediately. which is very useful to plan."
Cons: "If it is extra line to add for select the type of food, then it is useful the passenger. Because may some people are vegetarian then they know what they can have."
Pros: "The crew was very helpful and the entertainment was updated."
Cons: "Philadelphia airport services were terrible: - immigration processing was too long and took more than one hour dur to out of service customs machines and insufficient immigration personnel. - luggage handling at the airport careless and resulted in the breaking of some of my belongings."
Cons: "Outdated entertainment system. Furthermore, little selection of movies to see--for instance, the "international" movie selection included only two episodes of Foyles War and nothing else. Is this a joke?"
Pros: "Dinner was very good and nice crew members."
Cons: "Old plane...Uncomfortable seats....lousy entertainment tv and poor breakfast. Plane departed almost 1.5 hrs late"
Pros: "I finally arrived home"
Cons: "Morning direct Flight cancelled (I had already printed out boarding pass). And notified after in middle of night."
Pros: "Seats were comfortable."
Cons: "There was no food or drinks on an international flight - you had to pay for even a coffee or tea ...... not acceptable!"
Cons: "They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed."
Cons: "You could have not cancelled my flight after rebooking a connection"
Cons: "My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY."
Cons: "If we would have made the flight, unfortunately the flight from Malaga was delayed and caused us to miss the flight from Madrid to Chicago, I’m now sitting in Boston waiting for a flight to Chicago and will probably miss the last bus to Milwaukee"
Pros: "The big snow storm cause a 6 hours delay from JFK to MAD, which made me missed my connection flight. Iberia didn't honor its responsibility to find me a connection flight and had no idea where my luggage was. I ended up paying for a train ticket with Renfe from MAD to VLC."
Cons: "It is insane that Iberia didn't help me at all. Iberia should honor its responsibility to ensure the customer have a connection flight when there was a delay due to weather. They were not well trained to locate my luggage, and help me finding an alternative solution, i.e. Renfe train to MAD to VLC."
Cons: "The flight was 45 minutes late leaving. My connection in Madrid was closing when I arrived. My luggage was not transferred due to this. I almost missed my plane. I am still waiting on my luggage to come to me. I only left Madrid yesterday so hopefully I will get my suitcase today"
Pros: "The plane was a relief - we got exit seats so we could actually sleep all through the flight! The crew was very friendly and nice. The 5 pound food voucher did help after the awful flight from San Francisco,"
Cons: "No one could explain why the plane was delayed - we were told to just 'look at the monitor'. The BA staff seemed to have no idea what was happening till the boarding started & then our seats were changed without telling us though the flight crew managed to seat us together."
Cons: "No in-flight entertainment available. Why are some airlines still charging for snacks?!?"
Cons: "We love everything was our first time and was excellent"
Cons: "The boarding crew forced us to check-in our handbags saying there's no space on board. The flight was half empty. We had to wait 30 mins to get our luggages when we arrived. Very annoying."
Pros: "Courtesy of tge british airway staff"
Cons: "When I reserved in Kayak it said it included luggage!! I was charged 65 pounds!!! I need a regund for this!!!! Please let me know what to do!!"
Pros: "Good smooth journey"
Cons: "There was no entertainment"
Cons: "Flight was cancelled with no notice.or explanation Stuck at Heathrow no alternatives available. We are a party of 7 3 young children and 1 disabled passenger . Now one of us flys tomorrow via Madrid, and palma before mahon. All others fly Sunday via Barcelona. Hol ruined disgrace"
Cons: "I had a connecting flight from London to Madrid. Not only was the flight to London late over an hour, because of the security check point and liquid quantity confusion I was late to the connecting flight to Madrid and had to take a later flight which made me late to my meeting but on top of that I had to get rid of some of my stuff because it was over my limit on liquids. Very frustrating!"
Pros: "Todo fue prrfecto"
Pros: "The man at the customer service desk in london airport was nife."
Cons: "I missed my flight because of an issue with airplane coming from lax to london. All i got was a 5 euro voucher. And i was meeting someone at madrid airport and neither of us had any way of getting in cotact with each other. It was a freaking nightmare."
Pros: "Cabin Crew flight data punctuality"
Cons: "That I had to PAY for water to drink that was not tap water No room for my carry-on in overhead bins...took some arranging."
Pros: "It was a short but comfortable flight."
Cons: "Food and movies"
Pros: "I took this flight to Madrid after missed the connection from a delayed takeoff. It was spacious l!"
Cons: "The crew did not get my luggage on the plane in time so it was left in London for a day and I had no luggage."
Cons: "Overal, flight was great."
Pros: "It was a smooth flight."
Cons: "There wasn´´t any entertainment.. My ticket said I would gey a meal but I didn´t."
Pros: "Plane was small but reasonably so for the length of the flight. Crew were nice, no issues with the flight.."
Cons: "Flew economy so no food. Definitely no entertainment. First world problems: Not that it's really a big deal, but I sure wish these short haul flights would start installing at least in seat video for flight tracking, news or a few games. Even just an internet connection. It's bad enough you are shoved in there like cattle in a sardine can."
Cons: "Flight was 30 minutes late taking off."
Pros: "Boarding was easy."
Cons: "My flight was delayed after we were already on the plane. We weren’t offered any complimentary snacks or beverages, most likely because it was a “short 2 1/2 hour flight.” Flight took longer than originally stated."
Pros: "The boarding was seamless. The process used leaves very little room for error and speeds up the time for takeoff."
Cons: "This was the second flight out (we missed the original connection). By it being the next flight out we lost a night in Accomodation's that was already paid for with no chance of reimbursement."
Cons: "no complementary drinks, coffee, snack, nothing? not very hospitable"
Cons: "They made me check my bag at the gate even though it met the size requirements. As a result, I missed my connecting flight to Germany and had to purchase an additional flight the next day as well as purchase a hotel room to sleep in that night."
Pros: "5 star"
Cons: "Decent for a 2 hour flight"
Pros: "The long wait at the airport had air conditioning"
Cons: "Webjet.com and me are waiting to get my flight changed by British Airways. I tried to change my flight because of paperwork issues. I was not given any paper to report the issue. I took pictures of myself at the British Airways counter. I called customer service. They told me my contract was with webjet.com. Webjet.com told me British Airways initially reported that it was a no show. (I was at the counter for about 2 hours, and they knew I had a contract with webjet.com). I hope that my contract with webjet.com does not become frustrated because of British Airways interference. I was not even allowed to change my flight to come back at the end of September. It is very likely that British Airways has some part of the money paid to webjet.com. I am still waiting for British Airways to cooperate. I don't understand why webjet.com had to tell me British Airways initially reported my long wait and conversations with their agents for 2 hours as a no show. I can prove I was there and that I talked to their agents. I also have the email from webjet.com in which they told me British Airways was reporting it to the webjet.com as a no show (and they knew I had a contract with webjet.com)"
Cons: "The food , it will be great to have a salad option ."
Pros: "Because of a delay in the first leg of my trip, I missed my connection in London. However, I was placed on the next available flight without much hassle, although I did arrive later than the group I was meeting up with."
Cons: "I was not allowed to check in online, so I had to go to the airport early to check in. Despite purchasing my flight months prior, and arriving at the airport with plenty of time to to check in, I was told that I was going to be bumped from my flight because it was overbooked, which would mean that I would miss my international connection. After waiting for everyone else to board on a tiny flight, there suddenly was a seat available and they let me board, but they managed to not put my bag on the flight, which means I have no luggage. Lastly, despite checking in more than 7 hours ahead of time for the international flight, I was given a middle seat and was told that I would have to pay $40 if I wanted to switch to an aisle/window. The middle seat was cramped and uncomfortable, particularly for 8 hours (after 7 hours of connections and waiting in airports). UGH."
Pros: "Heathrow T5 bag drop and terminal in general was great as usual."
Cons: "Iberia are a poor codeshare partner. Old plane, tacky interior, and just like BA they make it difficult to get even a glass of water without paying extra."
Pros: "The stuff was very friendly"
Cons: "Very uncomfortable seats"
Cons: "Seat uncomfortable. Again, no free wifi in the XXI century. Hello !!!"
Pros: "The flight attendants were very kind and even brought by child activity packs for my 2 children flying with me. The flight was on time!"
Cons: "Unboarding on the runway was unpleasant, and having to take a bus to the correct terminal... but it beats circling in the air forever like I'v had to do in the past."
Pros: "The pilot was gentle landing the pane"
Cons: "No complimentary anything, not even water"
Cons: "Paying for a soda!"
Pros: "Food awful no entertainment"
Cons: "old small plane the flight attendants were not service minded"
Cons: "This flight was even tighter and my space even smaller. We were on the first row after business class. Not only was I extremely tight with no way to get out of my seat, but we had a curtain in our faces. I found that to be extremely uncomfortable and quite useless. This flight had no TV and no other means of entertainment, having the seat in front of us so tight that I could not even move my legs. Fortunately this flight was only a couple hours long."
Pros: "Comfortable seats Free meal Option to check luggage to final destination or to layover point Staff professional apart from closing desks."
Cons: "Self check in machine slow - crashed while printing boarding pass Massive queue at check in and bag drop counter Staff closed check in desks despite long queue No easy way to get from hotel to airport Only flight map on overhead screens"
Pros: "Same as above"
Cons: "PS I don't think this review will even post, as this is the 3rd time I am writing it, mysteriously every time I hit "Submit" I get a error response and my review blank."
Pros: "Crew was nice and comforting."
Cons: "Well, if I needed to send a fax, there was a line provided even with a mobile airplane phone that didn't work. The LCD screen didn't work on most seats, no USB charging, no adjustable headrests, blowers were barely functioning. The jet needs to be replaced especially for being an overseas flight."
Pros: "New airplane,"
Cons: "When I arrive in Madrid, i have to wait more then TWO HOURS in baggage claim for me to get my luggage, miss my rental car office, they charge me $40 euros for after hours pick up, don't know why Iberia took sooo long, the terminal was empty"
Pros: "A nice surprise for the kids. Movies are all free in any class of seat. current blockbusters are in the choices. The children's choices were great as well. A dinner was included again for every class of service."
Airlines flying from Albuquerque to Europe have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Albuquerque to Europe
Masks required on board, masks provided on flights from Albuquerque to Europe
Social distancing seating
Middle seats unavailable to book on flights from Albuquerque to Europe
Testing for antibodies, testing for symptoms for flights from Albuquerque to Europe
Waiving of change fees. Search flexible flights from Albuquerque to Europe