Daily cleaning, installation of cabin HEPA filters on flights from Anchorage to Michigan
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 9h 28m
The cheapest ticket to Michigan from Anchorage found in the last 72 hours was $1,011 one-way, and $294 round-trip. The most popular route is from Anchorage to Detroit, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $148.
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Scores according to KAYAK customer reviews
Pros: "Friendly staff"
Cons: "More than 1 counter open"
Cons: "Way too full of a flight during and infectious disease outbreak!"
Pros: "Crew is always wonderful"
Cons: "Had to circle awhile before landing, then sat on tarmac for a bit"
Pros: "The crew was great. The flight wasn’t overly full. I live the hot tea selections."
Pros: "Flight crew and airline attendants very helpful"
Cons: "Cleanliness of airplane"
Cons: "They did an advertisement for Alaska airlines credit cards midway through. That kind of thing maxes me extremely angry. They ought to be ashamed."
Cons: "Get to gate and not take bus"
Cons: "Snacks other than the cookie they always offer."
Pros: "Crew was polite, enjoyable and considerate!"
Cons: "bigger seats, lol, but that's pretty much an "always" for business class, am I right?"
Cons: "Your premium seating snack were dry and boring. Second leg from Seattle to.Vancouver I was charged for free drinks, snack. Then flight was barely 35 mins, waste of money and looked no different from basic seating"
Pros: "Friendly crew. Inflight movies were great!"
Pros: "I wish I didn't have so many lay overs to go Kiev from Anchorage. Long flights no longer have free meals or drinks."
Cons: "At least one less lay over. I didn't have a good experience because SOMEONE, either Alaska Airlines or Ukraine International lost my baggage! I hope to get it back today!"
Pros: "Love the service from the crew , very Polite and courteous"
Cons: "They don’t offer the Hawaiian Mai Tai’s on the flights to Hawaii"
Pros: "I missed my flight and the lady who helped me get on the next flight was so helpful!"
Cons: "On my flight I was freezing. I saw first class received blankets and many of them were not being used. I explained to the flight attendant how cold I was and asked if I could purchase a blanket. I’m a very understanding person, but even after all of my attempts to warm up (i.e., drinking hot water, moving around, etc.) I was miserable and on the brink of tears. I understand staff must follow company policy but I found this to be horribly inhumane. After reaching out to corporate my issue was never resolved."
Pros: "Comfortable seats, for a sardine can, but that is a given these super efficient cramming of people on the plane days. But the seats were clean and comfortable, the flight crew was professional, and the trip uneventful."
Cons: "Bigger seats are probably to much to hope for..."
Pros: "Flight was on time, service was great & schedule was convenient for me as s traveler."
Cons: "Flight was canceled with no notification."
Cons: "What food? Alaska Airlines doesn't feed the cattle. Even the Salmon I brought back, one was semi frozen, expected that... The other was not frozen at all??? What's up with that??? Leave that one out on the tarmac or what??? Doesn't matter what "AGREMENT" Alaska Air has with any airlines. Make you go through TSA again and there isn't enough time to catch a flight 60 minutes later. Much less get bags and check in again. I"m look for a different air carrier. Alaska Air is a mediocre airline and it's okay for them. That landing included a few bounces. The pilot came over the com talking about a great landing. I'd hate to see one of his bad landings."
Pros: "I requested an aisle due to being pregnant and once people started checking in I was called up and they had switched my seat. (It was red eye flight so I didn’t get to experience food/drink)"
Cons: "Seats are small (but I am pregnant)."
Cons: "We have a service dog onboard, and the flight attendant was brusque when giving instructions about how he can fly, which came off as rude. All of her instructions were unnecessarily snappy, but that’s the one that struck me most. He’s a service dog. He’s allowed to be here. Seats are too hard/rigid, and I wasn’t able to get much sleep due to discomfort/screaming babies. I don’t blame the babies though."
Pros: "I had been upgraded to First class, so you couldn’t go wrong. The flight was delayed over an hour due to a mechanical issue. I am grateful that they watch the planes so closely and fix the issues."
Pros: "The flight from hell is over. I've had better jumps from a C-130. At least I didn't bounce as much and the Army never nickel and dimed us for everything."
Cons: "Boarding? Alaska Airline had a 4 hour lay over. Crew? Ask "Chad" a question and when he's done joking around and serving 6 other people, he may get to you. Comfort? You have to pay for leg room. Otherwise your knees are in the back of the seat in front of you. Food? What food? They offered trail mix. You have to buy the cheese platter. After buying the leg room upgrade. forget it. Entertainment? What entertainment? You have to buy the entertainment player. Seriously? After Alaska Airlines nickel and dimes the customer to death they landed on one set of wheels, then bounced two more times."
Pros: "People were as nice as they could be but they were not empowered to fix a stupid problem with an obvious solution."
Cons: "They arbitrarily changed my connecting flight - I ran and made the flight ! But they had already switched me to the later flight without telling me and then wouldn’t let me board MY FLIGHT even though there was space so I had to wait an hour and a half for the next flight"
Pros: "I had two complimentary bottles of gin."
Cons: "I wasn’t told that I had too much to drink and/or why I was being treated like a pariah."
Pros: "On time no problems. Staff very professional"
Cons: "Rotten grapes in my cheese platter."
Pros: "It was my first time using Alaska, this trip. I liked your airline overall! Clean."
Cons: "On my flight home to Detroit I was seated in the back. The flight attendants did nothing but gossip about other flight attendants (good and bad), their home life,etc. One rammed me with the cart & their body, woke me up, didn't even apologize. Just felt it was rude. I pay for my flight. I was trying to rest on my 4 hour flight before I had to tend to daughter who had cancer, I need the rest. And for what I paid, I should be able to. Not listen to Alaska's drama within."
Pros: "A straight flight"
Cons: "The fact that I watched the crew throw my luggage 5 feet and broke things in my suitcase. The won't do anything about it"
Pros: "Leg room"
Cons: "seat cushion"
Pros: "Alaska Airlines is top-notch on-time comfortable seating service was impeccable and a great experience all around can't wait to fly them again"
Pros: "Good service this time, but plane was delayed which made connecting a major rush"
Pros: "Planes same more spacious. Crew excellent. Boarding quick and efficient"
Cons: "They did change my flight by several hours which was disappointing as I had a very short stay made shorter. No compensation not able to get me something better. Also resulted in a 5 hour layover in Seattle. Don't like paying for entertainment or food when I pay $1000 for flights. Feel cheated and buckled and dimed. Also did not like no free checked bags. Again I find all airlines that do this insulting. One bag should be included in our flight. How many people fly without any. That is one reason I often fly southwest."
Pros: "My beef dinner wasn't horrible. It was mediocre."
Cons: "Where do I start... even though I booked my flights in late July for this late August trip, and even spoke to a representative over the phone about my dog being my carry on item, they never mentioned to me that my first row seats in First Class didn't allow dogs. I had chosen my seats so my partner and I could obviously sit together, but on the day of my flight(s) is when they decided to change my preferred seat which I paid to reserve and moved me into another row in First Class but without sitting by my partner. We had to get our seats fixed before each flight which should have either been alerted to me in the first place or automatically found us seats together. Also, the First Class check in before TSA was useless, as we had to go through the Assistance line anyway and it added considerable time to my trip. Also, once we were at the gate, First Class didn't even board first, but had to wait after three different groups of people were allowed to board first (families with children, injured people, and veterans). While boarding them with some priority is not the issue it's that first class should go before these, then those special groups, THEN general boarding. What was the allure and advantage of First Class? Once I boarded my flight to Seattle and had finally been approached (in flight) by my stewardess about my meal and drink options, she easily asked others before me and listed their options but with me stared blankly and gave me a judgmental look when I ordered champagne and dinner, something almost every other person before me had said to her. After that, getting service was a joke. I had to press the call button to even get her to come by when I needed hot water for my asthma cough attack, and she never even returned to me so I could continue getting more hot water (that I needed). I felt she was doing this out of racism, as I was one of the only brown people in First Class and as I observed, the only one she singled out for this behavior. Also, the in flight tablet to watch movies had grainy, low resolution and all my films were edited for children (curse words were badly edited out) and I think this is unnecessary for anyone unless they are seated with children. I couldn't imagine paying for that tablet and watching such low quality videos on it at a further extension of that cost. Finally, I was accosted by this stewardess again as we were landing for my dog's carrier bag not being shoved even further under the seat in front of me (bear in mind, I never moved my dog or her bag at any time after I had initially placed her under her seat) and honestly I found that to be pretty insulting and humiliating when all I was doing was sitting there. First Class came with literally no perks other than alcohol and subpar food, which I would not pay that extravagant price for ever again. In fact, it left me with no intention at all to continue ever using services with Alaska airlines, even though I have to travel to Alaska often."
Pros: "worst flight ever on Alaska air. paid full fare first class and treated like a freeloader. hate to see their reputation go downhill. but like most airlines now, they are not interested in the premium customer. Ill go back to Delta..."
Cons: "Most uncomfortable flight as far as seats were concerned. Literally felt like we were sardines. My second flight which was a much smaller plane was 10 times more comfortable."
Pros: "TMobile customers get an hour free WiFi"
Cons: "It took way too long to get a drink and the plane was hot as Satan's taint."
Pros: "Very good service"
Cons: "They sent one of two bags on an earlier flight than we were on and we thought they had got lost"
Pros: "Service, nice plan and easy ride to Honolulu."
Cons: "I don't the seating arrangement in a 737-800. Three rows on each side makes the window and middle passenger very uncomfortable."
Pros: "The Price first of all, Total Package for Both Plane AND Hotel was $680."
Cons: "Nothing really that I can Think of, they were on Time."
Pros: "That I was finally able to go home."
Cons: "My first flight to Alaska was delayed and my flight leaving was cancelled completely. I called customer service and was told I would be given a refund for all the trouble my cancelled flight was causing making me late for work and my ride being unable to pick me up at the new landing time. I never received a refund and my rebooked flight got cancelled. I almost didn't get home on that flight either, but the customer service agent found me a seat. I never received a refund and I missed out on pay at work. I never want to fly Alaska again!"
Pros: "We arrived late for a connecting flight--that was about to leave--and were transported by van literally from the plane to the connecting plane. The driver quickly took all our boarding passes and checked us in at the gate. We left just a few minutes later! The crew helping us make that flight were so quick and took care of us. The other travelers and I were impressed and very grateful to barely make that flight. We were all sure we would miss it when we first landed. Thank you to all you wonderful people who made that happen!"
Cons: "I'd like to see movies on the flight for no charge. But we don't live in those days anymore, do we?"
Cons: "They ran out of food by the back of the plane where I was."
Pros: "Alaska Airlines is consistent in their service. Their check-in, gate, and flight crews are always pleasant and helpful. It is always a stress-free process from start to finish. They have been my airline of choice now for about 3 years and I enjoy flying with them."
Pros: "Not much at all really. Getting off the plane was nice."
Cons: "I didn't like being at the airport all day to be within 15 minutes of boarding and all of the sudden the flight was delayed 5+ hours. I could have gotten a hotel for the night again. Then after we get on the flight we have to sit in Seattle for an hour and a half because they had to fuel the plane up and switch crews. Not impressed."
Pros: "Efficient boarding and on time flight-crew was friendly and helpful."
Cons: "Being between two big men, I felt squished in the middle, so I don't know if the seats are smaller than other airlines, or just my situation, but sleeping was pretty much out of the question, as I could barely move."
Pros: "For the most part everything was good"
Cons: "The plane was small and the guest in the seat next to me occupied his seat and made himself comfortable enough to extend himself into my space as well. I paid for my seat and didn't expect to have to share it with anyone else. It made the three hour flight a bit uncomfortable."
Pros: "In spite of the change in flight plan, we got to Charlotte in a reasonable time, while our bags arrived only 15 minutes later, as they continued through LAX, rather than our path through Detroit."
Pros: "Absolutely nothing at all"
Cons: "Racist stewardess and staff and I had to change my seat? What in the hell kind of airline company is this absolutely worst flight I have been on"
Pros: "We did not have any food on the plane, so I can't rate it. The fruit pack looked like a good choice someone had near me. The price of the food seems cheap compared to how much they charge to eat in the airports"
Cons: "Seats are very uncomfortable for long trips and red eye flights. If I was able or knew better, I would've flown first class."
"The seat back entertainment screen didn’t work at my seat. Staff was great."
Pros: "We flew from Anchorage to Boston via Seattle. If there had not been a delay in Anchorage, the flight would have been excellent. However, there was a mechanical problem earlier in the day with a plane to Cincinnati. Our flight was scheduled to leave Anchorage at 4pm, but Delta decided to take our pane from us and use it as a substitute for the original but nonfunctional Cincinatti plane. A ridiculous decision. The Cincinnati people already had missed all their connections, but now all the Seattle people missed theirs as well. When we finally got to Seattle 3 hours late (just before midnight), the desk agent said that Delta had no hotel rooms for us and also no hotel vouchers. We thus had to find a room and pay for it on our own. The next day, we had been rescheduled to Detroit and then on another flight from there to Boston. The flight to Detroit arrived nearly 30 minutes late, and we just barely made our connection. Had we missed it, we would have had to spend that night in Detroit. Delta did its best to keep the two of us together. On the Seattle-Detroit flight we were on opposite sides of the aisle in the same row, but that was in a row right behind a bulkhead, making it easy for us to walk over to each other. On the Detroit-Boston flight we were next to each other. Both flights were completely full, so Delta must have made some effort to keep us together as well as possible."
Cons: "Delta should not have made the dumb decision to take the Seattle-bound plane and use it as a substitute for the malfunctioning Cincinnati plane. Delta should have provided accommodations for the stranded travelers once they arrived in Seattle."
Pros: "Comfy without the middle seats being filled! Good entertainment and inflight wifi!"
Cons: "So over gold fish and biscoff cookies! I know with Covid it really affected meal service but Delta’s meal service is pathetic!"
Pros: "Free entertainment"
Cons: "More comfortable seating"
Cons: "All went great. Another excellently run Delta flight."
Pros: "Security and checking in was quick and easy! Crew members were understanding and accommodating."
Pros: "It suited the time i could travel"
Cons: "I felt although they said the two attendants were great they were at best mediocre especially the man"
Pros: "The crew on this flight was amazing, and boarding was right on time."
Cons: "It was pretty hot on the airplane. Could have regulated the temperature a bit better."
Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"
Cons: "The flight was an hour and a half late."
Cons: "Two bags delayed between JFK and MSP."
Pros: "Flight attendants thank SkyMiles members by name at some point during the trip, very friendly."
Pros: "Good service"
Cons: "Video system locked up at my seat"
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Cons: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Pros: "Courteous flight attendants"
Cons: "Cabin was too hot!!!!"
Pros: "Seats were pretty comfortable, awesome flight, flight attendants were beyond excellent."
Cons: "Probably the time factor"
Cons: "the flight attendant gets the order starting from the back and by the time she gets to the front there's no more selection for breakfast except for what is left that nobody like."
Pros: "It was too cold on the flight. I asked for a blanket and luckily the stewardess had one. However, before giving it to me, she told me it was the only one on the flight!"
Cons: "Cramped seating for premium Econ"
Pros: "Ease of check in and friendly people"
Pros: "Crew was very helpful."
Cons: "On the way to Minneapolis the plane was BEYOND PACKED. There was no room for even my backpack."
Cons: "not prepared in Maintenance to fix a very small problem in an efficient timeframe. Also, this plane was very dirty ..bathroom, walls, seat rails, floors....not good Delta"
Cons: "Delayed for no reason"
Pros: "Was able to sleep for once. Nobody in center seat."
Cons: "Crying babies"
Pros: "Plane was clean, easy boarding, crew was kind and attentive."
Cons: "30 minutes late no explanations...."
Pros: "Thai was the first time in years delta was fast friendly and ONTIME with both departures and arrivals! That’s he most important to me!"
Cons: "No wifi available and The video entertainment service was bad: my video screen didn’t work- I asked for head phones and no one ever came back to me with some- luckily I had already Dwnld my own you tube and videos so I watch’s dmh own. I hope going home to hawaii these won’t be issue again"
Pros: "Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased."
Cons: "I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM"
Pros: "Gate personal kept us notified about flight delay. Flight crew was very positive on plane and they were as miserable about the delay as we were. Snacks and drinks were brought out. The gate crew keeping us updated is what saved the name of Delta. If she didnt do that people would have been angry."
Cons: "Flight was supposed to depart at 0730. Actual departure was 1045. Three out of seven of the flight crew were not happy about how badly they were being treated by call center and /or management while they were delayed with us at gate. Snacks were brought out because of delay but they were just junk food. Nothing I could eat due to allergies."
Pros: "Hey, domestic U.S. flights aren't all bad! I was pleasantly surprised by the kind service and amenities on this Delta flight. There's a plethora of free movies to watch, and the crew continually checked on us to make sure we were hydrated. I think Delta may become my new prefered carrier for domestic flights."
Cons: "Bathroom ran out of toilet paper, but staff helped fix this after I talked with them."
Pros: "Counter agent found reservation but not ticket number(?). She was very helpful and nice but Delta reservation system was a total mess. Barely made boarding even though we arrived airport plenty of time before the flight."
Cons: "Counter agent."
Pros: "It's Delta so I got miles"
Cons: "Cramped seats, no food. It's not what you'd expect from Delta. Exit row doesn't help, and forget the bulkhead if you're over 5ft 8in. Look for a flight with first class or a bigger plane, they have them"
Pros: "Polite and thoughtful crew took care of our needs. Beverage service came through at least twice. Crew persevered through difficulties with the in-flight entertainment system and finally got it to work for us. :)"
Pros: "on time, clean, prompt."
Pros: "The staff was very helpful and kind."
Cons: "The wifi did not work, my seatbelt was literally broken/unattached, they had no coffee. This may seem minor to some but when you are at the airport at 4 a.m with a child you don't expect all yhese things to happen."
Cons: "I was not aware, when I picked my seat, that we were ahead of the Emergency Exit. My seat was extremely uncomfortable."
Pros: "On time and courteous staff"
Pros: "The flight got us from Anchorage to Atlanta on time."
Cons: "No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED."
Cons: "Sitting on tarmac in Traverse City for 15 minutes waiting for gate to open up"
Pros: "Good heads up to turbulence."
Pros: "The flight attendant was wonderful and was funny on the flight. Kayak kept me informed of all gate changes and delays."
Cons: "The Delta app did not update about any of my gate changes nor were they announced by the gate agents."
Pros: "Got grounded for five hours stuck on the plane."
Pros: "We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars..."
Cons: "Short 3 hour flight-no complaints"
Pros: "Entertainment. Center was great"
Cons: "Boarding has been made so complicated it's a joke."
Cons: "Delayed 12 hours"
Pros: "flight crew was nice"
Cons: "Very old dirty plane"
Cons: "First class seats were uncomfortable for a 6.5 hour overnight flight."
Pros: "The heading says it all!"
Cons: "My flight from anchorage was delayed over an hour so I miss my connecting flight and had to stay over night in the Seattle airport..."
Pros: "This was the worst flying experience I have ever encountered."
Cons: "We sat on the tarmac 3 hours, then deplaned to a holding area for another hour and then were told the flight would be delayed until 1 pm the next day. I booked this flight in order to arrive home 7 hours earlier than originally planned on Alaska Air. I finally arrived 20 hours LATER THAN I WOULD HAVE ARRIVED!"
Pros: "Crew were lovely, let me sit in the cockpit. Drinks/snacks were rapidly distributed to facilitate sleep during the redeye, legroom in my extra legroom seat was sufficient, and bathrooms were large. Also, we left swiftly and arrived on time."
Cons: "Lack of IFE screens was disappointing and the seats had zero padding."
Cons: "I missed boarding by one minute and was told there was nothing they could do. Our connecting flight landed on the other side of the airport and after literally running through DFW, we were told our flight home had already boarded, we arrived at 6:21, flight left at 6:30. American Airlines screwed us again. Just paid $300 for a rental vehicle so I could make it home."
Cons: "It could have been cleaner. I wiped the arm rest with my disinfectant wipes and that arm rest was dirty! I wiped everything else around me. Not clean at all"
Pros: "Everything was easy"
Pros: "Flight was short."
Cons: "Everything else"
Cons: "On the red eye from Anchorage to LAX in Business class the A321 was ok as far as comfort. Same duration flight fromLAX to MIA, same plane, but we received a nice pillow and blanket, as well as a little travel kit and bottle of water. Seems strange there are different standards for the same duration"
Pros: "Flights were on time."
Cons: "Seats are too small."
Cons: "Everything comfort communication"
Pros: "Crew was very nice and accommodating"
Cons: "Seat was uncomfortable but then again it was coach, not first or second class. Back hurt during flight and may consider paying to upgrade next time. Also not given a lot of space/ leg room."
Pros: "The crew were great and the flight was quick."
Cons: "The blankets are really thin and so we were cold. They do not offer eye masks anymore. So sad"
Cons: "There is always a plane waiting at the gate in Miami if one arrives early. Not really American’s fault. Miami International Airport is the one that needs to be more flexible."
Cons: "Commuter jet boarding at DCA is going to stink until the new terminal is completed. Just is."
Pros: "The crew was excellent!"
Cons: "I think quality of food Is not the same as it used to be. I travel frequently to Europe and breakfast served was not really anything special."
Pros: "Everything no complain"
Cons: "Everything no complain"
Pros: "Flight delayed for 12 hours. Had to reschedule both flights"
Cons: "See above. Missed work."
Pros: "Arrived on time, pleasant staff, but crowded. I arrived in plenty of time to make it to the gate for my connecting flight with no problem."
Cons: "There did seem to have been a problem with the entertainment video not working properly on my side of the plane. Food was more of a snack, which consisted of biscuits or pretzels and a drink."
Pros: "Newer plane."
Cons: "Flight delayed by 3h."
Cons: "This was an updated 737 with pleather seats and a sleek look inside. But what matters most is leg room for me. There was none. I flew for 5 hours in totally cramped conditions. I loved the page in the mag about seat exercises to keep your leg circulation up. Couldn't bend my knees even. Disgusting"
Cons: "Flight to and from AL on American Airlines were both canceled - I was switched to Delta on the ‘to’ trip and was in AL another night on ‘home’ trip"
Pros: "On time departure, early arrival. Comfortable journey. Our pilot was a woman! Go girl power!"
Cons: "The WiFi did not work. You couldn’t download the American Airlines app. The crew forgot to give me my complimentary drink. After attempting for 10 minutes, Gave up."
Pros: "No problems. Everything was smooth"
Cons: "Took 35 min to move from the gate with everyone buckled in."
Pros: "In flight service was good and the meal was tasty and complete. Fun entertainment."
Cons: "Rude check in staff that priortized customers that arrived too late to the airport which made us late for our flight. A customed shouldn't have to stand in line an for 90 minutes just to drop off checked bags after checking in online. Every customer should start at the back of the line. All of Ecuadorians in the Guayaquil airport for Avianca should be replaced."
Pros: "A few ground staff tried to help, this was good of them."
Cons: "The flight was delayed by three hours. I missed the following flight. American Airlines ground staff in Dallas (with the exception of one person) were terrible as the refused to help me get a new flight (since the flight was ticketed on BA). They also said the delay with American Eagle had nothing to do with them. I lost my one and only upgrade because of this and had to spend the night in Dallas. American Airlines are terrible."
Cons: "My seat was too tight My headphone plug did not work"
Cons: "This was a BA flight on an American Airlines plane. Very small crowded and uncomfortable. My husband is 6'2" and barely fit in the seat."
Pros: "The plane wasn't full so that was soo nice."
Cons: "No TV's or outlets."
Pros: "Priority boarding."
Cons: "Connection from SAN to PHX seemed cheaply made."
Cons: "The pilot decided to add fuel and catering after all the passengers had boarded. We arrived in Chicago after a 4 hour delay and we couldn't find a gate for 20 minutes. Ridiculous!"
Cons: "Horrible delays. Delta doesn't have these problems."
Pros: "Very friendly, constantly hard working crew. They didn't stop moving through the cabin for the whole flight. Swift boarding."
Cons: "Extremely poor food. Airline food is rarely enjoyable but I had two mouthfuls of my pasta and left the rest even though I was hungry. Dreadful "entertainment " system. 4 tiny screens over the centre row is seats showed the in flight movies. This on a transatlantic flight. What decade are American Airlines in?! The fleet look like they date back to the '90's at best!!"
Pros: "I loved our flight from Anchorage alaska to Los Angeles California. Flight attendants were kind and helpful. We had plenty of leg room and it was great flight. Loved our window seat."
Cons: "I didn't like that the flight attendants snarky attitudes when we would ask for son."
Cons: "Overnight stay due to missed flight with no luggage or medication."
Cons: "Delay, first told it was weather related, then mechanical. Re booked on a flight by AA that would never make connection. Paid over $1,000 for a flight leg that one way and direct on another airline (Alaska air) was $281.00 and the agent took so long to find redirect flight that they couldn't book. Total mess! While struck on the second leg and speaking with AA customer service about the reschedule I was told that they didn't have the ability to rectify the error because they no longer had control of my ticket and that I had to take into consideration that three was an event in San Antonio that caused delays network wide that added tio the initial issue... HOGWASH! 1) it was another AA issue where an AA aircraft drive of the runway while I was in flight on the first errant leg. 2) if they had just been straight from the outset, I wouldn't have been delayed. I will never fly AA AGAIN!"
Pros: "The crew relax and smile"
Cons: "very small seats"
Pros: "Flight was fine"
Cons: "After traveling on 9 flights during a 2.5 week period, this crew mishandled my bag leaving damage to the handle and top of my bags."
Cons: "The landing gate in Palm Springs."
Pros: "10 hour flight with entertainment system in main cabin that had no sound. Made the flight feel a lot longer."
Pros: "Just being able get home."
Cons: "After madly rushing to get to the gate, we found out 5 minutes before scheduled boarding time that there would be a 15 minute delay in boarding. After that, we were told there would be another 30 minute delay. Once we were on board and the cabin doors were closed we were told there would be another 55 minute delay. Also, LGA is such a mess these days due to construction and would have been nice to get an email notification beforehand about it. We barely made our outgoing flight!"
Pros: "Once I managed to get to my connecting terminal which was an adventure in itself, the original plane we were to fly on was having maintenance issues. The ground crew worked quickly to get a different plane and moved us to an adjoining terminal."
Cons: "LAX. The airport is just a pain with long lines for everything, although staff try very hard to help you get where you need to be"
Pros: "Nothing, I missed my flight bc of lack of paperwork and information from the crew"
Pros: "Service on board"
Cons: "Left an hour late; missed connecting flight. Our final destination was DC; connecting flight was to Philly. Wanted them to Serbs us to DC since we missed our flight. But, the agent said he couldn't due to airline regulation. I was willing to pay more. I'm not happy about it."
Cons: "Poor customer service and late departures."
Pros: "The crew was fantastic, the flight was smother and on time, boarding was timely"
Cons: "The plane was older with a poor entertainment system"
Pros: "Service and staff were great!"
Cons: "No gluten free snacks"
Pros: "Americans new 737s are pretty cool. The interior design is modern almost spacious. Seat back entertainment centers are like something you would find on international flights. There is even an A/C plug to charge your electronics. The seats don't just recline, they tilt the seat as well as the back. That said, the seat depth is akin to sitting on a picnik bench."
Cons: "I did not like the fact that while I selected seats when I made my reservations they were not held when I confirmed my return flight on line. The gate attendant informed me that since I did not book thru AA my selections were " requests" with no obligation to reserve the seats."
Pros: "New plane"
Cons: "Crew was ten minutes late"
Cons: "So delayed that I was going to miss connection to talked my way onto a direct into New York"
Cons: "The flight was delayed and there was no communication at the gate at all, while we sat in a really hot and humid Newark airport. Then the baggage handlers neglected to load an entire luggage cart onto the plane, so our suitcase did not make it home with us. We did get it later, but I am not impressed at all by this experience."
Cons: "Need power outlets at seats."
Cons: "The plane delayed a couple hours. The plane was sooooo old, noisy should be retired."
Pros: "The crew was friendly"
Cons: "The seats are small, no real space, things over all looked run down, feels like I’m taking a city bus but even those have more room."
Pros: "Everything other than the time"
Cons: "That the plane was one hour late taking off. We arrived bed very late at night"
Pros: "The planes weren’t overly packed and everyplane was on time"
Pros: "On time, comfortable seating, good service. Only thing wrong was that i couldn't get the entertainment to work on my android phone.."
Pros: "My flight attendant was great. She was very fast."
Cons: "Plane was kinda dirty."
Pros: "Flight was on time; no delays; great crew! Really clear day - could see the ground the entire way between Denver and Grand Rapids. Thanks for great flights - both to and from GR/Denver/Santa Barbara!"
Cons: "As previously noted."
Pros: "Crew was pleasant, pilot did a great job, some turbulance but he handled it well, good landing too."
Cons: "really tight seating, though I understand the reasons--still don't have to like it much! Some day I'll be able to afford 1st class!"
Pros: "Load $60k worth of my video equipment."
Cons: "Load $60k worth of my video equipment."
Pros: "Very accommodating cabin crew."
Cons: "Sitting in a little plane for 3 hours wasnt any fun,that and same reasons as above"
Pros: "It was generally quiet and peaceful. I called the stewards at one point and they were very prompt and attentive."
Cons: "Teeny tiny seats on an overnight flight? I had to ask my rowmates to clear the row so I could find my glasses that had fallen under my seat because there simply wasn't room to maneuver even an arm down to manually search for them. This is not to mention that most people sleep on these flights; how is that comfortable for most regular Americans?"
Pros: "Uncomfortable seat cushions like all of our United flights. This was the 1st United crew that was at least friendly!"
Cons: "Uncomfortable seat cushions like all of our United flights. This was the 1st United crew that was at least friendly!"
Pros: "My flight attendants on my flight were wonderful and so was the boarding crew at San Fran's airport to Las Vegas were awesome as well. The space I had on my connecting flight to vegas was awesome and the feature it had to charge devices were a nice too."
Cons: "The crew at the front desks and at the boarding area for my flight from Anchorage, AK, to the San Fran airport however, were extremely rude. The rating for the crew is a 2 because although my flight attendants were awesome, but the service given to me and to my fellow flyers by the Customer Service Agents/Reps at the front desk and the training of a newbie at the gate, when boarding at the Anchorage, Alaska, airport was terrible. They were extremely unprofessional and did not seem to care that the tones of their voices, their facial expressions, as well as their body language, showed that they lacked the manners and knowledge of compassion, respect and courtesy. Their rotten attitudes were insufficient at making the customers/guests of the airlines feel comfortable before flying. I did not appreciate being spoken to the way some of the reps did."
Pros: "Made it on standby"
Cons: "Had to fly standby to get home because you made me miss my connection"
Pros: "Boarding, take off and arrival time. Flight arrived before schedule."
Cons: "Tight seating"
Pros: "Quick flight free beverage and snack"
Cons: "Flight delayed with several gate changes"
Pros: "The attendents were helpful and nice except in the situation I've listed in dislike. The plane left on time and arrived early and we didn't have to wait 20 minutes for a gate to open up."
Cons: "I chose the back window seat right in front of the restrooms. Crewmember even said it was the worst seat in the house. Although I didn't pay to upgrade, thee were available seats up there. The attendant even said she would ttry to move things around once people were seate without anyone asking. She just knew our row was going to be uncomfortable.. I am tall with big shoulders, the gentleman next to me was large. All that I ask is the attendant come back after all is settled and explain that it wasn't possible to move things around. Although, if there were seats available I should have been offered a different seat. I have flown a lot on different airlines. I've flown on a 15 hour flight overseas. This is BY FAR the most uncomfortable I have EVER been."
Pros: "Eas to find my connecting flight. Staff very friendly."
Pros: "Crew was great and accommodating due to hour delay"
Cons: "Late delay. Slow boarding. Sat on plane for hour before actual take off."
Pros: "This is the way it is supposed to work. Great staff, great flight. Was delayed, but handled very well."
Pros: "no delays!"
Pros: "Absolutely nothing"
Cons: "If nothing else United has been consistent in their late departures and arrivals backed by absolute lies about the reason for delays. Staff says one thing then Pilot says something completely counter. Then the lack of any sort of heartfelt appology adds to the insult. Every flight was overbooked by at least 5 people. Total incompetence. Moreover, United has made profit so obviously more important than client comfort. The seats were similar to a straight back Dining room chair except with your knees in your chest. They even took away the seat back pouch as a smal comfort to place items to be replaced with an 8 inch high mesh that fits nothing larger than your cell phone. A 6 hour flight and 1 drink service with 1/2 glass of soda. Pay $7.99 only to find out that video does not work through Canada which was the majority of the flight"
Pros: "besides a few delays it was rather enjoyable. i was even traveling with my 12 month old and he was happy!!"
Cons: "minor delays and some wind on the landing but that's out of our control"
Pros: "Direct Flight. First in a Loooong Time !"
Pros: "I was pleasantly surprised to be in the middle seat with ample leg room. It was one of the most pleasant rides I recall. Loved the plane."
Pros: "At the end of a long day, the crew was attentive but not intrusive."
Cons: "Lost my bag"
Pros: "Super crew, slightly more comfortable"
Cons: "Economy seats are never great."
Pros: "Boarding and crew"
Cons: "Service, look like you have to purchase everything from food to entretaiment."
Cons: "Lost my luggage and made us late"
Pros: "Everything you are.."
Pros: "Needed to get to a hurting friend asap who's husband was dying. When I checked my luggage the delta employee gave me a heartfelt hug & words of encouragement Which meant more to me then anything. That's not in any training manual that's the heart of a great employee...."
Pros: "Once on the aircraft everything was just fine"
Cons: "First of all it was delayed, no big deal but once i checked in I wasn't even assigned a seat. I try to find an agent at the boarding gate and none to be found. They finally arrive 30 min before take off and then assign me a middle seat when I specifically picked my seat weeks earlier and of course was one of the last people to board barely enough time to search for a place for my bag and get to my middle seat in the back of the aircraft. Not even a sorry or any type of compensation for a terrible experience"
Pros: "New plane"
Cons: "The way you bord the plane"
Pros: "On time."
Cons: "United has squeezed its Economy class customers into seats that are tolerable only for the shortest. If I were an inch or so taller, I would have found the space intolerable. As it was, my knees were against the seat in front. For a flight as long as this one (over 5 hours from Anchorage to Denver), it was uncomfortable to say the least. The middle of the plane was nearly empty, because United charges $75 per seat for an upgrade. For the round-trip for two of us, that would have added $300 to our bill. The fact that so few are willing to pay the upgrade fee indicates that the increment is too large."
Pros: "Crew were friendly and helpful."
Cons: "I don't think it's possible to construct a plane more cramped than that, but I'm sure someone will rise to the challenge."
Pros: "The person next to me"
Cons: "The fact that they over booked the flight. Couldn't give me a seat unless someone volunteered to give up their seat. Then last minute gave me the seat of someone who didn't show up. It really was uncomfortable and the worst feeling when you're potentially not going to be able to go home to see your family. Especially when you're going for 4 days & they wanted you to sit in the airport of an additionally 5 hours until the next flight."
Pros: "Weight restriction on the plane, almost didn't make it out"
Cons: "Late to leave anchorage because of a weight restriction. Flight was only 3/4 full."
Pros: "Good in flight entertainment"
Cons: "seats were a little less shitty but still shitty"
Pros: "The United wifi free with a tablet was nice."
Cons: "Departure time changed 3 times from 30min late to 20min early to 30min late again."
Pros: "The flight from Houston to Grand Rapids was great on time and smooth. The stewardess were friendly and just eagar to help. I just can't thank you enough United for getting me back home safely."
Cons: "Nothing, everything was a great."
Pros: "Friendly staff"
Pros: "Friendly service"
Cons: "United did not inform me original flight was cancelled. Kayak did Seats are cramped"
Pros: "We had the flight attendant from heaven! She was so attentive to us and outshined all other flight attendants - ever!"
Cons: "Flight canceled after being delayed for 4 hrs with no explanation and no helpful options. Ended up waiting 2 more hrs to retrieve luggage then rented a car to get home. So dissatisfied with all the travel!"
Pros: "Very comfortable. Yummy snack. An entire can of pop! Lots of overhead room for bags. Very comfy seats!"
Cons: "There was a lot of empty seats but the crew never offer the guy seating next to us to move. His elbow kept hitting the buttons and turned on the tv screen while I was trying to sleep. I saw he went to ask one of the crew but was told to wait until flight takes off then no one helped him after. Flight was bumpy most of the time..not a very happy customer"
Airlines flying from Anchorage to Michigan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Anchorage to Michigan
Masks required on board, masks provided on flights from Anchorage to Michigan
Social distancing seating
Middle seats unavailable to book on flights from Anchorage to Michigan
Testing for antibodies, testing for symptoms for flights from Anchorage to Michigan
Waiving of change fees. Search flexible flights from Anchorage to Michigan