Daily cleaning, installation of cabin HEPA filters on flights from Argentina to Minnesota
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Scores according to KAYAK customer reviews
Pros: "Food & entertainment system"
Cons: "Tight seats"
Cons: "Too tight seatings"
Pros: "Very professional and polite crew"
Pros: "High Quality experience."
Cons: "Could have purchased through Turkish and saved money since I had to make a date change."
Pros: "Excellent food and service.Very comfortable flight.Crew was great."
Cons: "Check in staff not so friendly but process was OK"
Cons: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"
Cons: "Seat adjustments were not working on both seats in the Houston- Istanbul segment!!"
Cons: "Have yet to arrive"
Pros: "Excellent staff, everything very clean, smooth flight, good movies."
Cons: "The seats in Economy are too close together. A few more inches would make things better. The food was okay, some parts good, others so-so"
Cons: "Extra extra and private security passing from Istanbul airport"
Pros: "The food, cabin crew behavior, entertainment systems were decent."
Cons: "1. Aweful legspace and overall space: I am 5'11'' and an average guy. It was like fitting myself into a cage. 2. Ground management is very bad. I felt that in both Boston and in Istanbul. They make people wait and the queue becomes long to adjust their delays. My flight from Istanbul to Dhaka was scheduled at 3:40 am. They started boarding passagers at around 3:10 am. Before that, they even bothered to show up at the boarding bridge, let alone informing people about their delay. The behavior of the groud crew was an embarrassment."
Pros: "Turkish airlines has great service and crew in plane."
Cons: "Hi, The flight was great. However my layover at airport lounge was long. I didn't like their (Turkish Business lounge)policy for not letting me have the room to sleep as the layover was more than 7hrs. I was told to ask for a hotel at reception. When i did, they said that they dont have any hotel inside and cant take me to ourside hotel too. The staff at reception of lounge was not courteous either. I only needed the room to sleep for 3 or 4 hrs. Anyway, the flight itself was great, no complaints"
Pros: "Everything perfect . Departure /arriving / check in / transfer lenth ."
Cons: "The inaccurate time of flights and their late. The type of food is terrible."
Cons: "collecting the food trays long after you finished eating is annoying. Tray keeps sliding at you."
Pros: "I liked everything."
Pros: "Excellent customer service."
Cons: "Food was great but desserts were terrible. Rice pudding or almond pudding could be better choice."
Pros: "The staff is awesome and made the trip comfortable. I aldo liked how quickly we boarded!"
Pros: "Great comfy seats, coffee, and snack for just a 2hr flight. Happy it was vegetarian!"
Pros: "Everything was v good"
Pros: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Cons: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"
Cons: "Expedia has doubled charged me for this flight and do not reimburse. You can't issue two seats for only one person. It's a scam."
Pros: "great customer service!!!"
Cons: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("
Pros: "Interior of the plane"
Pros: "the flight was less then an hour"
Pros: "For 11 hours trip - Crew for the THY was excellent They made the trip better and efficient Kudos to THY crew"
Cons: "Nothing everything was great"
Pros: "Good food, very polite and attentive staff."
Cons: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Pros: "First time flying with Turkish. On time, smooth takeoff/landing, top notch food, entertainment, easiest and most comfortable transatlantic flight I've ever been on. Will continue to fly Turkish every time I have the option to"
Cons: "Everything was top notch"
Cons: "How come a Business Class doesn't have sleeping masks? Unbelievable."
Cons: "I am a doctor. There was an emergency during the flight and they called for a doctor. I volunteered. But, the chief flight attendant was somewhat discourteous as she asked for proof that I am a doctor. I am not sure what kind of proof is needed. Let me know so I can be ready in the future. Luckily the passenger was OK."
Cons: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Cons: "They made us choose an alternate schedule and offered our money back completely 1 week before our trip. This change by Turkish Airlines cost me $610. I had to rearrange the flight schedule for the person dog and house sitting for me. We had to spend an extra vacation day from work. The hotel Turkish Airlines put us in had terrible food and was so isolated that you could not walk to a restaurant. This airline was the lowest price, but I will definitely be looking for a different way for my next trip."
Pros: "Turkish canceled my return because I had the bad luck to miss the conection flight , I had to buy another ticket in another airline and even that they fined me"
Cons: "Very friendly staff if istanbul airport was organized this airline is better than emirates"
Pros: "Nice to have a meal on a short flight. Flight attendants were very cordial and their service was efficient. The shuttle service from the gate to the plane was very quick such that everyone was boarded in a timely manner."
Cons: "There was no entertainment media available. Flight may have been too short for entertainment equip plane."
Cons: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"
Pros: "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"
Pros: "Love this airline!!"
Cons: "Very good"
Pros: "Plane was nice. Crew was very nice."
Cons: "The plane was blazing hot. The in flight entertainment system was down for half the flight."
Pros: "Spaced seats, kind crew"
Pros: "food and entertainment"
Cons: "Couldn't find the reclining in seats"
Cons: "Crew need to smile a bit. And even if you don't choose the food in advance, there should be vegetarian option."
Cons: "Thessaloniki airport needs an upgrade badly"
Pros: "everything. it's really a good option!"
Cons: "nothing really"
Pros: "Other than the food and a little bit the entertainment (I was given the same comedy episodes for the way there and back) everything was perfect. In the future my first choice is going to be Turkish Airlines!"
Cons: "Even though the service was excellent - the food was just OK. I had the pasta for breakfast - there was no other choice. I hate pasta and in general there were too many carbs and too few protein choices. Maybe it is a personal taste but for me the food was simply not tasty. That applies for everything I had (except the yellow rice which was good). As for the entertainment - I watch mainly comedy episodes on TV. The same episodes were given on all 4 legs."
Pros: "Amazing service ! Great food! Great amenities ! Very clean!!"
Pros: "Everything . Delta is one of the best"
Pros: "seating, food, service"
Cons: "It was smelly. Anyone who does not smoke can smell old smoke. Yuk. Also, smells like a neighboring passenger has bowel issues. Ick"
Cons: "They take them forever to find me another fly ,make miss my other fly, my work my time and my sleep"
Pros: "They solved my name matching problem with calm and efficiency, so I made it to my conference. Thank you !!"
Cons: "Too crowded."
Cons: "Time to bring in dual class flights!"
Pros: "The staff are wonderful and helpful. Best wishes to Delta. Please keep the great employees."
Pros: "on-time and quick boarding times"
Cons: "Waiting too long before take off with no circulation of cool air"
Cons: "Nothing. Delta is the best airline in North America"
Pros: "There were alot of good movies to choose from, and the food wasn't bad."
Cons: "It's always very uncomfortable to sit on a plane for a long time, but that's nobody's fault"
Cons: "Due to waiting so long on the tarmac, I almost missed my ground connection. Also, two persons with impaired mobility were deplaned while nearly all the remaining passengers waited. It has been my experience in the past that those with impaired mobility are assisted in deplaning AFTER the other passengers have deplaned. This only makes sense. Also, baggage handling was slow compared with my previous experiences. Seemed to be a hard landing."
Pros: "Service and staff"
Pros: "Was able to comfortably sleep the whole trip back."
Cons: "Nothing, just filling this in to continue........."
Pros: "I liked the selection of movies."
Cons: "The arrival estimate was off."
Pros: "Staff was amazing and pleasant. Had decent food and as much comfort as zone 3 can offer."
Cons: "No complaints."
Pros: "it was great experience"
Pros: "Lincoln ground staff is top notch. Friendly Midwest people."
Pros: "Boarding went smoothly. No delays were encountered. Everyone behaved themselves.no"
Cons: "Only problem was I couldn't get connected to the wi-GI."
Pros: "On Time"
Pros: "On Time"
Pros: "Everything was just as I have come to expect -- efficient, polite, and courteous crewe"
Pros: "Good heads up to turbulence."
Pros: "Very friendly and helpful staff."
Cons: "Late starts"
Pros: "I liked everything."
Cons: "The attendents only served one round of beverages in Comfort Plus."
Pros: "Airtravel is not exactly something to 'LIKE' but it was good."
Cons: "Attendant was a bit forgetful, didn't get my or my daughters drinks straight. She took forever to take the order too and was using a phone or something to type the order in and STILL got it wrong!"
Pros: "We were stuck for an hour and a half on the tarmac"
Cons: "We were stuck for an hour and a half on the tarmac"
Pros: "Loved it all. That's good advice above :)"
Cons: "It was a blast!"
Pros: "Plane should have been inspected before scheduled departure at 5:30 AM!"
Cons: "Narrowest bathroom I have ever entered! I weigh 120 lbs!"
Pros: "Staff were courteous. Captain explained reason for delay."
Cons: "Over 20 minute delay to begin boarding with no explanation. Boarding process very slow due to excess carry ones needing to be checked."
Pros: "Lots of movies available!"
Cons: "One small bag bag of peanuts?!?"
Cons: "half-broken screen, couldn't access anything on the left side"
Pros: "On time departure and slightly early arrival"
Cons: "Airline food is just so inadequate in every way."
Cons: "Read previous complaint"
Pros: "Good service"
Cons: "Small airplane for the route and terrible terminal"
Cons: "No meals was available for VEG. people."
Pros: "Having some free and pay movies adds to any inconvenience that may be outside of any control."
Cons: "Not enough sitting space felt very cramped"
Pros: "FOR A BUSY AIRPORT IT WAS A FRIENDLY SERVICE DAY"
Cons: "NOTHING IT WAS GOOD AND THANK YOU"
Pros: "IT WAS A GOOD TRIP AND THANK YOU"
Cons: "EVERYONE ON THIS PART ON MY TRIP WAS FRIENDLY"
Pros: "Great costumer service"
Pros: "you still get a complimentary snack and drink"
Pros: "Had complementary food at check in"
Pros: "Everything was good"
Pros: "This was a great trip from start to finish. Keep going and doing what you are all doing!! How about the people who work for delta that we might not see while we are going from point A to B. They should be acknowledged too. Great job by ALL."
Pros: "On time quick service. Clean and comfortable aircraft."
Pros: "The crew was friendly and very connected with the passenger's."
Cons: "No having entertainment individually makes it really hard when you have a hild and has to watch adult content."
Pros: "FLIGHT INTO BOGOTA FROM RIOHACHA WAS WINDY AND THE PILOT DID A TOUCH AND TAKEOFF LANDING. CIRCLED AROUND AND LANDED. NEXT FLIGHT WAS DELAYED AND WE MISSED OUR CONNECTION FROM SAN SALVADOR. WHEN WE LANDED THEY HAD A CREW OF STAFF, THERE WAS 21 OF US, ALREADY HAD OUR FLIGHTS FOR THE NEXT MORNING, A HOTEL WITH SHUTTLES, DINNER AND BREAKFAST, AND WALKED US THROUGH CUSTOMS. WE WERE ALL IMPRESSED WITH HOW WELL THEY TOOK CARE OF THE SITUATION"
Cons: "It was delayed and it did not have any entertainment, seats were uncomfortable"
Pros: "Crew was very helpful."
Cons: "Took a very long time in check in. Agents were very nice; just very slow. Should have kiosks in Buenos Aries. We did not have internet to get our tickets before going to airport."
Pros: "Business seats good Food good Well taken care of."
Cons: "Seat is uncomfortable and food is terrible."
Pros: "The crew"
Cons: "Entertainment. Games were blocked. Movie section was poor."
Pros: "Land crew at BA."
Cons: "Onboard service (Food, entertainment and comfort)."
Pros: "It was a comfortable satisfying flight"
Pros: "in this particular flight, nothing! I'm a Copa fan and always flight Copa while travelling within LatinAmerica but this last time was bad"
Cons: "1st of all get new planes, it is inadmissible not having individual screens on every seat. Plane was extremely cold, and there were no blankets!! and the crew did nothing to get a better temperature. Boarding was soooooo slow, OMG. Crew is totally useless, did not offer help with the sitting/luggage"
Cons: "Few new Entertainment options."
Cons: "Seat confort"
Cons: "Breakfast the toast bread is bad"
Cons: "The food wasn't great-- more vegetables/healthier would have been nice. The schedule was terrible-- they wake you up more than 2 hours prior to arrival for a breakfast, then turn the lights off again for an hour. How about breakfast a little later and let us sleep?"
Pros: "Boarding was organized, the crew and food/refreshment services were great. I prefer Copa over others because of this. Last time I traveled to South America was 6 years ago and the quality is still great."
Cons: "Seating cushioning was a bit uncomfortable, which is a bit difficult during a long flight."
Cons: "En el check in lo hice por la web y liego tarde mas q la gente q no lo hizo xq atendian a todos mezclados"
Pros: "Service communication about delay and connecting flights"
Pros: "Smooth flight. Pleasant crew. Good entertainment"
Cons: "Food very basic. Small aircraft (737)."
Pros: "Nice selection of movies."
Cons: "Everything else was wrong with this flight. It was delayed for almost three hours with no explanation even though passengers were asking about the reasons. All our questions were simply ignored. They gave us coupons for food for ten dollars. Nothing can be bought with that money. And they didn’t have coupons for everyone so had to wait a lot until they brought all the coupons. Boarding was a nightmare. Crew couldn’t care less. A woman refused to seat far from her “kids” (about 9 and 14) and flight attendants didn’t do anything ti stop the woman from blocking the aisle. We were already almost three hours late. Overall the worst experience."
Pros: "Smooth flight, made up for lost time"
Cons: "Very unpleasant experience with crew generally. Very surprising, given previous experiences with Copa."
Pros: "-crew was very friendly -flight was on time -clean airline"
Pros: "I like the fact the there was a entertainment system for each passenger."
Cons: "I didnt like that the airplane was small for a international flight, also didnt like that the aircraft did not have wifi."
Cons: "No entertainment."
Pros: "All the services at the plane were very good"
Cons: "The order at the boarding in Istanbul and in Panama, were poir, with no preference for freq flyers"
Pros: "The crew attention"
Cons: "The very ugliest seats. The last ones don't go back to sleep."
Cons: "Check in for baggage took forever with one person especially knowing that there is a 2 hour queue for customs. Many were on the line on customs and can see the gate but crew would not do anything. The whole process upon arriving to airport to boarding gate took about 4 hours."
Pros: "I was treated very well, and respectful in my needs. It was simple but nice."
Cons: "I don't remember nothing that make me be uncomfortable. I pay for economic class, then I got that."
Pros: "Attended very helpful food is good"
Pros: "My overall Copa experience was great"
Cons: "However the food served got me sick. It took me 3 days to feel better"
Cons: "The business class was empty and Copa did not offer an upgrade."
Pros: "They're a frud"
Cons: "There customer service sucks"
Pros: "The great service and all good attention during the flight."
Pros: "THE flight mouved too much and delayed There aré not diabetic's food"
Cons: "The crew was kind"
Pros: "Copa got me a seat on a flight with another airline.."
Cons: "My flight was canelled."
Pros: "Comfortable leg room Friendly cabin crew"
Cons: "Very limited food options, International flights have poor entertainment options Very old seats and covers gave a very dull impression"
Pros: "Tve crew on the aircraft. Is ver friendly"
Pros: "everything was great :)"
Pros: "Their affiliation with Star Alliance enabled us to go to the Copa Lounge. We enjoyed the Loung's food, beverage, and overall travel ambiance. Ed Villena"
Cons: "Business class lounge in Panama was terrible. Over crowded, noisy, poor and inadequate food and drink, only tiny, underfilled, tasteless sandwiches and dry crackers. Inferior to any other lounge I have been in. On the plane, the food was dry and tasteless for the most part."
Cons: "No coffee :("
Pros: "The attendants were sensitive to our needs. Accommodating. Seats comfortable. Overall great first experience on Copa"
Cons: "I was in business class. You basically had to beg for alcohol. I just wanted a glass of wine, and I had to wait over 1.5 hrs to receive it. This was annoying as this was a red-eye 7 hours flight . I wanted a glass of wine, and then to sleep. Very poor service for business class. Also, flying a 737 8 hours is not ideal. The need to upgrade their fleet."
Pros: "smooth ride no hiccups relatively smooth boarding process nothing tremendously problematic"
Cons: "I ordered a veggie meal and they gave me vegan instead of veggie/dairy My screen was broken so I couldn't use the entertainment system the seats were quite close together"
Pros: "Quick flight and always on time."
Pros: "Everything moved smoothly"
Cons: "Nothing particular"
Cons: "New aircraft, clean. Friendly crew"
Pros: "All flights on time"
Cons: "the food was very poor in most of the flights"
Pros: "Overall, it was fine"
Cons: "I had issues to check in due to the lack of return ticket"
Pros: "Flight on time."
Cons: "No blankets available, ac extremely cold. Even people with leather jackets and pants were shivering and covering up with what they could find."
Cons: "Great flight"
Cons: "Arriving on time to make connection although I am not sure 1 hour 30 minutes was long enough to make our next flight. The baggage took a very long time."
Cons: "App continued to crash. Couldnt watch movies."
Cons: "The delays due to software"
Pros: "All was good"
Cons: "Nothing to complain about."
Cons: "5 hour delay including multiple gate changes, being pulled off the runway and poor communication"
Pros: "The crew"
Cons: "The food"
Cons: "I will never, ever book with Kayak again"
Pros: "Busy but kind stewardesses"
Cons: "Please offer another snack option besides carboard flavored pretzels."
Cons: "Flight was delayed for more than 4 hours with little communication from staff as to why, gate was changed to a gate across the airport."
Cons: "As usual the small plane and bare bones flight service makes for a horrible flight 3 hours late 4th flight on American that has had insane schedule problems"
Cons: "Condescending staff, lackadaisical crew, pitiful excuses of why we were delayed."
Cons: "MY LUGGAGE GOT TRANSFERED TO CHICAGO INSTEAD OF MINNEAPOLIS IN WASHINGTON"
Pros: "Boarded on time. Concierge met me at baggage check to direct me to the queue I needed. (Two days ago, no concierge, and I spent 15 min in the wrong line to check a special-handling bag.)"
Cons: "25 min to get from late push-back to throttle-up. Late arrival at destination."
Cons: "Tight seating"
Pros: "not much, on time, but that is a low standard of something to like"
Cons: "Crew attitude,"
Pros: "Very comfortable, affordable, nice staff! On time. Will fly AA again."
Pros: "Smooth Travel! AA is great"
Pros: "The touch down at MSP. Was sitting over the wing and barely felt it."
Cons: "Was told carry on needed to be checked because there wasn't any more overhead room for my 9X14X16. So then I had to dig through it at the gate to remove lithium batteries and it took an additional 20+ minutes at MSP to get to baggage claim/wait/claim bag. There was plenty of room in overhead storage for my bag."
Pros: "Crew; snacks are okay, but could be better."
Cons: "Coffee is always burnt; overhead compartments too small; too little space for legs."
Pros: "Nothing. Still waiting on New Years to see if AA get us back to MSP"
Pros: "The food was fabulous!"
Pros: "Reliable and efficient."
Cons: "It took a while for the luggage to be delivered to the claim area, but it was very late in the day so I guess it is to be expected."
Cons: "Made me check my carry-on because they claimed the bones were full and they weren't. Not even close."
Cons: "New cheap fare is honestly offensive trash."
Pros: "one more bag"
Pros: "I really like having the ability to upgrade to a more roomy seat the most. I am 6 foot 1in and leg room is so very important to me when i fly, it the difference between a good experience and a great experience. For just a few more dollars i was able to enjoy a great flight."
Cons: "I don't like not having the movies to watch on the back of the seats, although i do understand the cost cutting reasons. It's not a problem, just saying."
Pros: "I found this flight to be very efficient and the crew very professional and friendly. After a previous 15 hour flight I was very tired and this flight was a welcome ending to my journey."
Cons: "it was an hour late"
Cons: "No priority boarding for people with babies and toddlers"
Cons: "The handle for the window shade was torn off"
Pros: "Nothing special. Horrible food (the worst in years). Cabin crew try to manage but a refurbished plane doesn't justify more than double for a substandard bussines class."
Cons: "Female attendant on 11/22 mpls>Dallas-Fort was very rude."
Cons: "3 hour delay - no compensation."
Cons: "After having my flight delayed 4 hours causing me to miss my connection, I was placed stand by on a different flight through another city so I could try and make it home on time. I was the first person in line for stand by, but the flight was full so I knew it was a long shot. Waiting at the gate, I was excited because one person didn't show and they were giving him a two minute wait time before I could board. During this wait time a woman passenger came over and said she had just been given a ticket change at the gate counter. The agent at the gate was furious because the flight was sold out and said the woman should not have received a ticket, but should have been placed on stand by. She went over and scolded the other agent for this mistake. Okay, so she should've been placed on STAND BY behind me in line. After the unprofessional arguing between the two agents, they both admitted it was a mistake and she should be second in line for stand by, BUT they did not honor this and placed her on the plane bumping me. Needless to say, I missed my connecting flight because of this and extremely inconvenienced my family and in addition had to pay an extra 75 dollars out of my pocket to keep my dogs at their kennel an extra night because I arrived home 5 hours after expected. I understand that flights end up getting delayed and the agents are doing the best they can to accommodate travelers, but admitting a mistake and not fixing it to make it right is unacceptable. I notified American Airlines of my situation and only received a form letter with enough miles to get me 1/8 of a flight. I don't even care about the miles because I don't plan to ever fly with them again, I want the money for the dog kennel I had to pay extra. I was visiting my husband who serves in the US Army causing separation from our family for long periods of time and this extra headache and expense due to the mistake of American Airlines was disheartening."
Pros: "More spacious seating."
Cons: "All ofd the overhead bin carry on luggage left no room atg all by the time we boarded So hence the leg room was very crowded. When will the airlines stop the ridiculous over use and abuse of carry on unchecked bags?"
Pros: "The crew's response was better than expected."
Cons: "Snacks were a bit too expensive."
Pros: "Love the new entertainment on your own phone"
Cons: "Boarding took forever due to people's luggage in the overhead."
Pros: "Uneventful, except for a malfunctioning getaway in MSP which caused a very brief delay."
Pros: "Movies. Upgraded to more spacious seat."
Cons: "Dry dry dry. Hard to sleep."
Cons: "Budget Rental, OMG 55 min wait in the parking lot before some would check myself and several other renters. NEVER use budget again. Its not that they were understaffed. I saw Budget employees standing around doing nothing. On a side note the inside of the car was coated with a white cleaning solution, windows were dirty, and windshield fluid was empty."
Cons: "It was freezing."
Cons: "Requested for wheelchair assistance but none provided?!!"
Pros: "Did not travel from Phillies to Minneapolis. Due to change in program."
Pros: "Business class is very good"
Pros: "All fly attendants. DId a very good job"
Cons: "The little flat tv was not working properly. The plain is too old."
Cons: "A passenger seated next to me threw up all over me as we landed. We were seated towards the back, we should of been let out first because when I say threw up, I mean he THREW UP!! And the hosts looked less than pleased and just handed us paper towels to clean it up. Just not very friendly."
Pros: "This one at least flew off the runway soon after closing its doora"
Pros: "New plane"
Cons: "I always fly with LAN, did not want AA Food Small seats"
Pros: "Comfortable seat"
Cons: "There wasn’t much for social distancing. Was kind of disappointed."
Pros: "Smooth and easy flight."
Cons: "Transfer from international (T5) to T1 at O'Hare is very unpleasant..Generally O'Hare is a terrible airport."
Pros: "I thought it was awesome to see the crew assist with holding babies so parents could get a little respite on the flight."
Pros: "Smooth landing!"
Cons: "Late 30”"
Cons: "1 hour late"
Pros: "Still made it home on schedule."
Cons: "Delays. Original schedule from SFO to MSP was changed without alternatives."
Cons: "Lost my bags..."
Pros: "Standard beverage and small snack service"
Cons: "It was delayed due to my earlier trip but united tried to get me a connection which was atleaogood. The overall trip was 24 hours and due to all these delays my trip took 31 hours."
Cons: "The flight was late, which I realize isn't any one person's fault, but it was annoying. We were actually taxiing almost as long as we were in the air! The part that was really frustrating was that my infant's car seat was damaged, but United refused to acknowledge that they did it because it hadn't been something severe like being run over by a forklift. The good news is that I now know to avoid flying United."
Pros: "Takeoff and landing were so smooth they were nearly imperceptible."
Pros: "Temp was comfortable, not freezing cold like on other flights I experienced"
Cons: "The delay!!"
Pros: "Was clean and nice"
Cons: "Everything was good"
Pros: "Snack, mints"
Pros: "I booked the basic economy and I was pleased that I had a row to myself. I was nervous it was going to be a tight flight because of the smaller plane. Also I enjoyed the onboard movies available on our personal devices."
Cons: "I wish I knew I couldn't bring my carry on with me!!! United is always finding ways to screw the passenger's experience. I have a wedding to go to and needed my small duffle carry on with me and because I got a "basic economy" ticket, this was not possible. Some forewarning of this insanity would have been helpful! Really so annoyed!"
Cons: "Many delays I can't believe you're making people pay now $25 to check Carry on bags. That makes me want to use Delta every single time"
Cons: "That no one told me about the mandatory $25 luggage fee even for a carry-on bag. Very dissatisfied."
Pros: "I got some unexpected exercise running to three different gates that turned out to be wrong yet UAL sent the entire plane to each gate only to send us back to the initial gate."
Cons: "Apparent lack of planning and coordination on part of UAL when confronted with mechanical problem in initial plane."
Pros: "I recommend this company. I ve traveled from reno to buenos aires. Thank you !!"
Cons: "It was delayed"
Pros: "Email alerts, day before check in, efficient and friendly boarding experience."
Cons: "Tight seating, sat next to bathrooms."
Cons: "See above."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Everything went smoothly and quickly, (e.g. check in, baggage, seat and storage) Staff were helpful and friendly."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Good legroom. I was at an exit row. Crew was cheerful. Plane seemed pretty new and clean."
Cons: "Delayed departure. And had to sit on tarmac on arrival in Minneapolis waiting for other plane to leave our gate."
Pros: "Was given a couple of blankets that I asked for. Everyone was very professional. Very accommodating."
Pros: "The Crew. Honestly I hope United doesn't mess up the one thing going for them."
Pros: "How a passenger emergency was handled. We were kept very well informed"
Pros: "Crew was attentive. My seat was taken by someone else but crew helped me find another seat. (Which was fine by me). Pilot kept passengers in formed of weather conditions and bumpy ride."
Cons: "I didn't get what I paid for and the person next to me got more than they paid for. I expect a refund."
Pros: "The landing was not good as we had turbulance. Other than that, everything was good."
Pros: "Staff was very pleasant"
Cons: "We booked together, but did not get seated together. What is up with that???"
Pros: "Economy plus was worth the extra $25."
Pros: "Decent leg room, newer looking air plane"
Cons: "Surly crew didn't allow me to board as an elite member."
Cons: "No wifi. No movie."
Pros: "Newer plane. Very nice staff"
Cons: "Floor around seat was dirty. Lot of exaggerated braking. Suggested a new pilot perhaps?"
Pros: "The boarding process was on time."
Cons: "The service was good, but I found a hard object in my chicken dinner like someone lost a molar. I couldn't finish the supper."
Cons: "Had to change plans because the septic line wasn't taken care of so the lines were frozen. The plane wasn't warmed up for us to board. We were told to exit the plane and go to another terminal but never explaned to take the shuttle . I took the Tran and had to go back through security and almost missed the plane. I was the last person to board. This was my 1st time traveling to that airport. No way to know that the Tran would require me to pass through security checkpoint again. Get better communication with people. The lady at the desk was just saying go to terminal A! They should have had a person directing all of us to go to the shuttle and bussed us to the terminal."
Pros: "Friendly staff"
Cons: "3 seperate broken or missing parts on planes? How could I be comfortable with United moving forward? I've never had that problem on any other airlines."
Cons: "We landed in Msp and waited 1 hour for our hate it was horrible!!"
Pros: "Flying with a guitar has never been so easy. Thanks United for being musician-friendly!"
Airlines flying from Argentina to Minnesota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Argentina to Minnesota
Masks required on board, masks provided on flights from Argentina to Minnesota
Social distancing seating
Middle seats unavailable to book on flights from Argentina to Minnesota
Testing for antibodies, testing for symptoms for flights from Argentina to Minnesota
Waiving of change fees. Search flexible flights from Argentina to Minnesota