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Pros: The crew was very friendly, and tended to all my needs. They always offered me more water or drinks. The food was great. The boarding was from back to front, which made things so much easier and less stressful.

Cons: There was no entertainment.

Cons: The crew was not very friendly or smiling. The dinner was ok but only 2 choices and the sandwich served from Bolivia to BA was horrible. The crew never passed by again to ask if anyone wanted more water, soda, tea ...

Pros: No complaints

Pros: Service is ok and boarding was fast

Cons: old plains and not very clean

Pros: Both flight attendants were excellent

Cons: Everything perfect

Pros: Crew was super helpful and very accomodating

Cons: Can’t think of anything. A few times I’ve flown Delta, the service has improved. Having helpful staff on board is very important . Years ago it was very unpleasant to fly Delta because of rude flight attendants especially on us domestic flights. Hopefully that has all changed. Especially the older crew. If they can’t stand doing better customer service they need to retire . Happy to fly Delta and will let people know.

Cons: I think all was very good

Pros: See previous comments

Cons: See previous comments

Pros: Aeromexico Boeing 737s are great. No complaints here.

Pros: Aeromexico is one of my favorite airlines. I like everything overall.

Cons: Honestly, in most airlines I have had traveled, there is a small thing to improve. The arm rests are very a uncomfortable.

Cons: The check in was terrible. The line was 1 hour

Pros: On time, friendly staff

Pros: Good service at the counter

Cons: They sold me a Business ticket and there was no Business on the flight. I asked for a reimbursement on the ticket and they told me that I had to contact VAYAMA. I did not get on the flight.

Pros: Boarding was super fast and they give you a snack for a 45 minute flight. That was nice.

Cons: Nothing really, it was just fine for such a short flight.

Pros: Everything was great. I honestly have no complains. I love the fact that they keep you fed the entire time.

Cons: The annoying children in the back which wasn't the crew's fault and they helped with calming them down.

Pros: The crew and captain

Cons: They need to be more kind of serious respect the time

Pros: Overall experience was outstanding. Clean, comfortable aircraft combined with excellent crew constantly and sincerely concerned about the passengers wellbeing. Not the standard rudeness of certain airline service overworked and unfriendly crew.

Cons: At the airport the line for checkin can definitively be better organized. Rather slow.

Cons: The food was a disaster, they gave us an unpleasant beef sandwich.

Cons: They have little bit mees during the boarding .

Pros: Friendly crew

Cons: No entertainment

Cons: The crew was not very friendly or smiling. The dinner was ok but only 2 choices and the sandwich served from Bolivia to BA was horrible. The crew never passed by again to ask if anyone wanted more water, soda, tea ...

Pros: The crew on land tried to do their best to speed up the boarding, but the departure was delayed 45 min because "connection problems" and warned only 15 minutes before boarding should started

Cons: Small airport with almost no services, plain is old and not clean

Cons: The food was a disaster, they gave us an unpleasant beef sandwich.

Pros: No complaints

Cons: I think they should offer more water, it is a long trip and I was deshidrated

Cons: They have little bit mees during the boarding .

Cons: Did not give updates on delay. No communication to passengers

Cons: I hope BOA refunds me what I paid to buy another ticket since y lost my connection in Miami

Pros: The crew was great except the pilot.

Cons: The worst landing I have ever experienced. We hit the ground very hard, it was jarring.

Pros: Good flight

Pros: Amenities.

Cons: The person who was sitting next to me. Lol. Jk. The guy was a riot. I know you can't control that. Anyway, everything was great

Cons: Flight landed and sat on the tarmac for 45 minutes. Need to better schedule gate availability in Mexico City.

Pros: The crew on land tried to do their best to speed up the boarding, but the departure was delayed 45 min because "connection problems" and warned only 15 minutes before boarding should started

Cons: Small airport with almost no services, plain is old and not clean

Pros: La atención de las azafatas fue muy gentil, me agradó el servicio.

Cons: La atencion de las ,azafatas fue muy gentil. El catering muy agradable.

Cons: Overnight flight to Miami. Flight itself was fine. But no entertainment on board whatsoever. Dinner was OK, but practically no breakfast, only a piece of bread was offered.

Cons: The crew was not very friendly or smiling. The dinner was ok but only 2 choices and the sandwich served from Bolivia to BA was horrible. The crew never passed by again to ask if anyone wanted more water, soda, tea ...

Pros: The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger.

Cons: The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you.

Pros: This is what an airline should be like in the US - 1 bag checked without fees, food - snacks and light meal (even on short flights), LEG ROOM, reasonable airfares. Thankfully I live near a Canadian airport. Greedy US airlines with its no-service-unless-you-pay could take a lesson.

Cons: I am completely satisfied with the airline and its services.

Cons: Dirty plane, plane was late and my screen didn't work. Flight attendant was flippant.

Pros: see previous comments

Cons: see previous comments

Pros: Crew was nice, seat configuration 2-3-2

Cons: Old planes, long flight with no entertainment, paid for exit row seat & directed to move because we don't speak Spanish. Totally understand this, but there should have been something on the booking site to alert us to the fact that we would not be allowed to sit in that row. It's irritating when you pay for something, you think you're going to get it, and then it's refused to you, when the situation could have been easily avoided in the first place.

Pros: Good Service onboard. Very old plains, not clean and no Entertainment

Cons: Not clean and crew on earth not polite

Cons: Our plane hit bad turbulence, turned around and was diverted to Cochabmba

Cons: There was a delayed

Pros: left on time and arrived on time

Pros: Fast easy flight

Pros: The food was shockingly good! Also, loved the service.

Cons: A fold down foot rest would be very helpful.

Pros: The crew had an amazing personality. They definitely enhanced my experience

Cons: Nothing

Pros: To

Pros: Great customer service

Cons: Seats are too tight... to deplane we had to board a bus to take us to the terminal... not convenient

Pros: The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport.

Cons: If they had not made us check in our carry on

Cons: We have could have left, still in airport Mexico City

Cons: The food was a disaster, they gave us an unpleasant beef sandwich.

Cons: In the flight from Buenos Aires to Miami we had to spend 5 hs VVI airport waiting for the connection flight.

Pros: Friendly crew

Cons: No entertainment

Pros: Service is ok and boarding was fast

Cons: old plains and not very clean