Find cheap flights from Arizona to Brazil

Cons: "Time or order to boarding , entertainment"

Pros: "Got the destination pretty much on time."
Cons: "In seat entertainment, wifi and power."

Pros: "Crews were helpful. Seats are comfortable enough."
Cons: "Foods could have been better. But, all airlines foods are pretty bad."

Cons: "Entertainment"

Pros: "super friendly crew and excellent service"
Cons: "seats that go fully flat in business class"

Pros: "inflight entertainment"

Pros: "they were super friendly and helpful"
Cons: "my luggage could have arrived with me"

Cons: "Better meals , conform in the seat and low the prices"

Pros: "It was a regular trip"
Cons: "The connection trip Panama, San Francisco, very bad xq the scale in Cancun, very long without being able to get off the plane and not even water do not offer, that very bad scale, my taxi see san francisco I lost it and I had to pay it xq ya It was scheduled as well as a meeting."

Pros: "Two planes boarded late and the airline refused to let us bring our carry on luggage on board. Then they proceeded to lose one of our bags. We still don’t have it 24 hours later."

Pros: "Fine!!"
Cons: "Nothing"

Pros: "Na"
Cons: "Na"

Pros: "Crew"
Cons: "Copa Airlines has the worse entertainment system. I flew business and the food was pathetic. If you are sitting at the last two rows (out of four), they might run out of options for dinner and you are left without choices. I feel sorry for the crew that have to come to you and say "I only have left chicken ". Very cheap airline overall. I can't believe this is Star Alliance."

Pros: "The seats were so uncomfortable and impossible to sleep in. This is hardly worth the discount as you land so stiff and uncomfortable"
Cons: "Seat comfort and Design. Terrible for 9-hour flight. Plane configured to minimize bathroom space and maximize seats. Food entertainment and Liquor all cheap"

Pros: "Nothing"
Cons: "1st flight was delayed so I missed my connection. 2nd flight was delayed due to mechanical issues so I missed my second connection. I traveled for over 24hours and now that it’s 3 days later , my checked luggage has still not arrived or been found."

Cons: "I didn't have a seat from Panama to Sao Pablo, because they oversold"

Pros: "Crew"
Cons: "Seats"

Pros: "Excelente"

Pros: "Service was good. They fed us meals and all drinks for free. The plane was in good condition."

Pros: "Friendly crew"
Cons: "NA"

Pros: "Good food provided on plane at no extra cost. Also, you can get a glass of wine included. Staff was very courteous."
Cons: "No complaints"

Pros: "Friendly fast helpful"
Cons: "Seats to close to the bathroom smelly couldn't get rest"

Cons: "Uncomfortable seats. I ordered Kosher meals, but they had only one of the two meals Kosher for me, so I pretty much watched everyone else eat while I couldn't. Besides, I asked three different flight attendants for white wine and none ever brought it."

Cons: "Paying $700. Than paying another $750"

Pros: "New fleet, personal entertainment, food and drinks, carry on and one suitcase all included. Connection in Panama is smooth. Better than American, Delta and United for sure."
Cons: "The check in process at Washington Dulles was painfully slow. It seems that every passenger had special needs and none were checked in quickly."

Pros: "Helpful staff"
Cons: "Uncomfortable seat"

Pros: "Direct flight to Brazil"
Cons: "Very expensive for the kind of service"

Pros: "Flight to Panama City from JFK went well."
Cons: "The tickets we paid for back in August of 2017 were bought for a direct flight. When checking in for our flight back to JFK on March 18th, they told us there were no seats available. They then put us on a connecting through Orlando, all of us had to sit separately now. We had to each spent money we did not intend to use for this vacation on food since our day was well extended beyond expected and parking fees for keeping our car at JFK longer. Once arrived in Orlando, two out of the four of us missed our flight to JFK because they gave us the wrong boarding passes and because we are students in college, lost multiple hours of studying tonight. We had to then work with Delta who was kind enough to find us a flight multiple hours later. Like said before, this split our group up and caused multiple difficulties. We will never fly Copa again. They believe a $400 Copa airlines voucher is justifiable for what happened but it is not. I’ll never fly with them again for this inconvenience so a voucher doesn’t do anything."

Cons: "air condition is too strong. Caught cold because of short of blanket"

Pros: "As a non-Spanish speaker we felt well cared for."

Pros: "n/a"
Cons: "select a seat when you buy your ticket, and make sure you checkin and get your boarding pass as soon as possible."

Pros: "Yet to be found"
Cons: "Long flight with no breakfast, poor selection of movies"

Cons: "Me.dijeron que iba a estar junto a mi acompañante y nos dieron asientos separados en ambos vuelos"

Pros: "The crew and staff were wonderful and professional"

Pros: "The crew was super nice"
Cons: "Again, international flight, cold, no blankets offered. No wifi or charging stations."

Pros: "Connecting flight with a meal!"
Cons: "Nothing."

Cons: "On time. Food okay"

Pros: "- friendly service - complimentary headphones - wine/beer/liquor in economy seat - decent meals served with a smile - airline that doesn't nickel and dime you - attractive male flight attendants - EXCELLENT English"
Cons: "- Panama City's staff. Wasn't sure if it's everything related to that airport, but that crew was horrible. Not friendly and highly disorganized, they left a very sour taste in my mouth after my amazing experience with COPA thus far. They felt like a completely different airline!"

Pros: "The staff"
Cons: "No vegetarian options granted :( the planes are dirty."

Pros: "food and drinks!!!! wow!!!"
Cons: "having to get up at the terminal and stand in line to send things through security and than sit back down...ridiculous!"

Cons: "It didnt have enough entertainment it needs more options pf movies I didn't like I couldn't seat with my grandchild we were separated"

Pros: "plane was comfortable"
Cons: "Flight attendants weren't polite"

Pros: "Everything went well. It was nice that the flight was not overcrowded and there was room to sit comfortably."

Pros: "on flight service was good, friendly & efficient"
Cons: "was seated in a row, where you cannot move your backrest"

Cons: "See comments under flight from Santiago to Panama City."

Pros: "On time, good food and excellent staff."

Pros: "Flight on time, easy to select sit on web page"
Cons: "No individual screens"

Pros: "I liked everithing.The personal its nice, and very friendly. I went before with copa, and was very good to. Congratulations."
Cons: "The person set next to me, same times was put her elbows over my arms, he was very big men. And same people enter before to me used my place for mi hand lagget."

Pros: "I was so exhausted from my previous delay that I slept the whole time. The plane was nice and seats were comfortable. The entertainment and food looked good, but I didn't eat or watch as I slept the whole flight."

Cons: "Seat comfort"

Pros: "Crew cordiality"
Cons: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."

Pros: "Crew speaking french"
Cons: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."

Pros: "punctuality"
Cons: "45 minutes between getting off the plane and getting your bags is ridiculous"

Pros: "Foot rest in coach"
Cons: "Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly"

Pros: "Good seat space, comfortable, on time arrival"
Cons: "The food was ok, not great. The plane was Very cold!!!"

Cons: "The flight was late"

Cons: "I paid U$100,00 to dispatch a piece of luggage and it did not arrived."

Pros: "The crew that flew us there was great"
Cons: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."

Pros: "Crew were helpful. I was given the wrong seat number and they helped sort it out. They also did priority boarding for us when the queue was ridiculous"
Cons: "The check in process was a mess with people going from all queues and it took far too long. They also have me the wrong seat number for boarding causing lots of confusion"

Pros: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Cons: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Pros: "Good entertainment on board and the crew was fairly attentive, but not as attentive as on other airlines."
Cons: "Food was not great, but at least it was edible. Thought the crew could have also asked about refills more often."

Pros: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Cons: "More choices of TV shows to watch."

Pros: "Crew, on board entertainment..."
Cons: "Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies."

Cons: "Great service, excellent food, very good quality, comfortable, thanks so much for everything. ❤️❤️❤️❤️❤️"

Cons: "I missed my flight because a connecting flight I booked with you all got canceled would I be able to get a refund or claim back"

Cons: "TV at each seat"

Cons: "Better aircraft and personnel should smile and be more friendly"

Pros: "no"
Cons: "everthing"

Pros: "Seats were acceptable. Crew was competent and prompt."
Cons: "Boarding was adjacent to C04 with the Aerolineas flight leaving 5 minutes before us. This congested the boarding but was well handled."

Cons: "more seat space and padding, no charge for soft drinks"

Cons: "Flight attendants rude and lack of cleaning in the toilets."

Pros: "The food and in-fight entertainment"
Cons: "Comfortable seats"

Pros: "Boarding and Check in was really good"
Cons: "The temperature of the plane was too cold. A bit warmer would have been better."

Cons: "Old aircraft Business seat narrow"

Cons: "Muito triste minha bagagem nao apareceu na hora do desembarque viajei na classe executiva essa e a ultima vez"

Pros: "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Cons: "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"

Pros: "The crew was excellent very very nice . The seats are ok ."
Cons: "Food is very"

Pros: "On board entertainment"

Cons: "You have to pay for everything"

Cons: "Breakfast is too early, as soon as take off they serve. it should be before landing."

Pros: "It was very fast to board, and the landing was great"
Cons: "No entertainment, no free snacks"

Cons: "Desorganização do embarque e atraso na saída"

Cons: "Original flight cancelled without any notice / auto check-in not available / delay / aleatory seat selection / poor food service"

Pros: "I loved the service, attention they flight attendants gave me and feeling like I was at home.."
Cons: "My only complain would be the customers that are in airline, but that’s not the airlines fault..."

Cons: "Unless you have a super category in this airline, don’t even try to apply to an upgrade. Employees have more preference than you"

Pros: "The seat"
Cons: "The food. Awful. Awful. Beyond awful."

Pros: "Good service by attendants. Good food."
Cons: "The long delays one after the other. Delayed take off, re routing mid-air to Rio instead of São Paulo. The trip took +4 hours more than planned. Chaotic."

Pros: "Tryp Hotel at GRU"
Cons: "We should get some sort of refund. Just food and hotel is not enough"

Pros: "Gave good snacks"
Cons: "Annnouncements weren't clear in English or Spanish only in Portuguese"

Pros: "The food was really good. The service was good as well. The movie selection was very good."
Cons: "Economy seats are really uncomfortable for long flights, my knees suffered."

Pros: "Nice crew, helpful and friendly"
Cons: "Late boarding, no television or personal entertainment options, food was not so good."

Pros: "Bad services, bad food, No enterteiment services available."

Pros: "The plane was clean, the flight was good with minimum turbulences."
Cons: "The food was poor. At least three middle rows did not have any entertainment. We reported the problem, the chief/supervisor flight attendant said that she was going to assign us new seats, she then disappear and did nothing to solve the problem. I spoke with another flight attendant requesting to speak with this supervisor again, she said that I rather voice my complaint through latam.com and the mentioned supervisor, not only lied to us, but never showed up. It appears that latam needs to reinforce their staff training or perhaps to renew their staff supervisors and train them to avoid unnecessary lies to their passengers."

Cons: "I have time toget the other flight but they already have every thing ready to let us in Sao Pablo, I have to stay 1 day. That was very bad."

Pros: "The movie choices are endless!"
Cons: "I wish I was told about the Lan app to download before we took off"

Cons: "TAM is extremely unreliable and will never leave on time. LAN was actually very nice, but their sister TAM is by far the worst I've ever taken. I will be very clear next time when booking in South America to not take TAM again. We were delayed by 2hours for no apparent reason."

Cons: "It feel weird to have the crew discussing their personal things/stories while selling the on board duty free."

Pros: "Nice people and good food"
Cons: "The tv stopped working halfway through flight"

Cons: "Poor food and drink service. The entertainment system was antiquated."

Cons: "Cramped seating, uncomfortable cabin temperature, very hard/jolting landing"

Cons: "The fact that your company doesn't want to give me some sort of compensation for being delayed and missing my connecting flight and having to get a hotel."

Pros: "Priority boardinf"
Cons: "Being forced to pay extra for seating because no other seats available."

Pros: "Flight departed and arrived on time. Good, friendly, efficient service on flight. Cabin crew took special care to arrange for those with on-going flights and tight connections to be accommodated to make these tight connections."
Cons: "Tight seating and aisles."

Cons: "Terrible plane. Old. No tv. No charge points"

Pros: "the crew was pleasant and efficient The landing was really smooth compared to my trip in the opposite direction."
Cons: "paying extra for a small seat was really frustrating"

Cons: "Essentially a bus ride with the comfort of a wooden bench."

Pros: "Find America airlines very expensive and then you check on the back charge the sea charge ."
Cons: "Don't know why they would load the plane then to have you wait for 10 minutes 15 minutes why they deal with that mechanical issue."

Cons: "More flight delays..."

Pros: "Staff was awesome!"
Cons: "As was getting in line for security, overheard it was at least a one-half hour wait. The wait was actually pretty close to 1/2 hr."

Pros: "Nothing"
Cons: "Waiting on a hot plane for 2 hours"

Pros: "Was able to get my flight transferred!"
Cons: "I liked Everything!"

Cons: "Flight was very delayed"

Pros: "Nothing."
Cons: "This experience has taught me to stick with Delta."

Pros: "Quick and easy thanks"

Pros: "On time and very professional"

Pros: "The boarding was super fast as well as exiting, WOW!"

Pros: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."

Cons: "plane had mechanical problems - new plane and gate and an hour delay. - first drink should have been free"

Pros: "Nice seats, friendly staff and crew."
Cons: "Boarding groups are not clearly announced-and with the threat of checked baggage this makes people angry and spiteful to other passengers. They forgot to bring the immigration forms onboard, only had the customs. They didn't give us pens/pencils to fill out the customs form. This made offboarding confusing and messy. What entertainment? No screens."

Cons: "Very uncomfortable and noisy flight kid behind us cried the whole trip no food no tv nowhere to charge phone no internet just bad experience overall"

Cons: "Two hours late due to not having adequate equipment"

Pros: "From start to finish everything went smoothly. Love the spacing of the seats too. Flight attendants were very attentive."
Cons: "The volume over the speakers were very low. Couldn't hear what the captain was saying, whenever he spoke."

Cons: "Too long of a layover when flying from san diego through phoenix to detroit. Need to look for improvement in scheduling to make this a trip enjoyable."

Pros: "This was the same crew and pilot from the flight I took to LAX. His landing was so smooth, I woke up pleasantly upon landing!"

Cons: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"

Cons: "Hot on plane."

Pros: "Smooth flight"
Cons: "crew"

Pros: "This leg from PHX to TUC, the AA staff did GREAT. They held the last flight for about 10 of us (the last one of the night). Were pleasant and professional."

Pros: "On time"

Cons: "The seats are too tight."

Pros: "Planes were on time and staff was friendly"
Cons: "Nothing disliked"

Pros: "Everything"

Pros: "Pleasant flight for the hour ride. Not bumpy at all."

Pros: "This flight was amazing! The crew was friendly and helped me when I had a panic attack from flying. It was very appreciated"

Pros: "Super service from a great crew!"

Pros: "I made it home."
Cons: "No entertainment on the flight, no plugs so my phone died, as I almost missed this flight due to my first leg being late, so I was very bored on this plane."

Pros: "Everything went smooth. Staff were professional and friendly"
Cons: "Nothing."

Cons: "The landing gate in Palm Springs."

Pros: "Seat was comfortable"
Cons: "Gate agent told me my bag would fit under seat but when I got on board found it would not and had to do gate check."

Cons: "No wifi nor power outlets. The entertainment was okay at best."

Cons: "Waited an hour in the plane after we landed at lax to get off the plane."

Cons: "Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise."

Pros: "My BA flight from Phoenix to Philidelphia to Dublin was cancelled.BA got me an alternate flight which was very satisfactory"

Pros: "Arrived early"
Cons: "No gate available upon early arrival. Paying extra for aisle seats is ridiculous."

Pros: "Smooth flight home from Cancun."
Cons: "Late arrival."

Cons: "Would at least like a choice of a snack instead of cookies I don't care for."

Pros: "nothing"
Cons: "this flight was canceled"

Pros: "Easy gates, boarding, nice flight crew.. it was a fantastic experience"

Pros: "Nothing really."
Cons: "American Airlines left us more than 3 hours inside the plane at the gate to cancel the flight afterwards. They said it was a mechanical problem, and then told us it was just fixed and that they were just waiting for paperwork to be on our way. 3 hours later they decide to cancel the flight. Crappy communication with travelers, terrible attention at the counter to try to make new arrangements. Not a single American Airlines representative in customs to give orientation to the travelers having to go through the whole thing after the flight was cancelled. In summary, an epic mess. Will avoid AA when possible."

Pros: "Lovely staff, new plane, great entertainment options"

Pros: "I booked an aisle seat and they did not honour it at checking"
Cons: "Everything."

Cons: "There needed to be vegetarian options."

Pros: "The Air Canada Rouge crew was young, efficient & courteous; seats were good; and it was the only direct flight that I can get that day, at a convenient time during the daytime."
Cons: "Better entertainment ( u can only get them streamed to your own device), and maybe a bit better food."

Pros: "Great crew"
Cons: "How late the flight was but they gave us a coupon to make up for it"

Cons: "My seat wouldnt stay reclined. I spent the hole flight pressing the button back. During the night I needed the assistance of the flight atendent. I had to press the button three times so that anyone could come to me. Didnt find the crew very willing to repeat some needed information about the food too. The airplane was full and simply there werent enough toilets for this amout of people there. Honestly, it was a terrible experience."

Pros: "Space, food and entertainment"
Cons: "It was late 20min"

Pros: "Crew was friendly."
Cons: "It was incredibly cramped on the plane. Also, despite our ticket saying boarding starting at 2:05, we got there at 2:08 and were among the last people on the plane so there was no room for our luggage."

Pros: "Worst seats of any airline"
Cons: "Worst seats of any airline"

Cons: "Rude staff , flight was delayed, child sitting next to me kept kicking me and his mother wouldn't say anything to him staff also didn't do anything."

Pros: "Prompt boarding"
Cons: "Timing of flight from Phoenix"

Pros: "Boarding was OK."
Cons: "Very uncomfortable generally. No water on the plane. Cold coffee and tea. Just a bad experience."

Pros: "the hostesses were friendly. safe flight"
Cons: "they always start at first class with drinks and food , by the time they reach further back your flight is half over, can they not do one cart from front and one from back. I realize we were not in first class but please don't ignore us"

Cons: "First flight was delayed so I missed my connection to Brazil, was left stranded in Toronto for 24h without a hotel or restaurant voucher."

Pros: "We did finally get to our destination."
Cons: "Late flights, missed connection, no ground service"

Cons: "Staff was rude; they seemed more interested in talking to themselves than assisting customers. Air Canada never treats customers properly."

Cons: "The flight from Phoenix to Vancouver was good except for the poor wifi when we were connected to the air canada wifi. Since there is no mini TVs on the back of the seats, you have to connect to their wifi to access shows and movies from your own device which is fine if it works. Tried to watch a movie which had huge problems connecting and the loading signal was on for a large amount of time. Once it had connected to the movie, it had restarted to the beginning about 25 times during watching it. Very disappointing and made it very unenjoyable. Also, right after we boarded, the pilot went on the intercom to tell us the ground crew had a gas spill and had to take extra time to clean it up which led us to sit on the plane for an extra 45 minutes and that led us to miss our connecting flight."

Cons: "It’s Rouge. ‘Nuff said."

Pros: "The pilot made the flight a fast time. The airfare was a good price."
Cons: "The seat leg room was too cramped and the plane was older with a noisy cabin in the rear third area"

Pros: "Airport security was great and the airport pane was clean with a great crew!"
Cons: "Didn’t depart on schedule and then had to wait in Calgary to depart as the gate wasn’t available"

Pros: "The food and the crew"
Cons: "Nothing"

Pros: "Got a seat. Made it on the flight."
Cons: "My original flight (booked in January) was changed to the following day and there was no notification. So though the first leg was fine, the second flight (Toronto to London) i had to scramble in Toronto to book the flight and get a seat. (50K elite member)."

Pros: "Every thing"

Pros: "Everything"
Cons: "Nothing"

Pros: "The crew was fairly friendly. A glass of beverage was offered and water was offered a couple more times."
Cons: "Mddle seat is never fun and is one of my dislikes but I didn't hate it. The choice to opt out of the rating of the food and entertainment is not an option on this survey therefore I give 3 stars because they were only available for purchase and I did not purchase any."

Pros: "Didn't like much about this flight. Only benefit was the price and I wish I would have paid more to fly with someone else."
Cons: "Flew Air Canada to the east coast for a vacation. They lost my bag on the way over. Understandable. Things happen. I reported it missing at the airport. My vacation has come and gone and still no bag. Here we are 9 days later and no update or anything. Their baggage center is a NIGHTMARE. I wait on hold for over an hour each time only to be greeted by someone who couldn't care less about my issues. Every person has told me something different. It is beyond frustrating. Highly doubt I will ever see that bag again."

Pros: "The overall process was painless and the flight was cheap"
Cons: "Seats were very close to the seat in front of you. If you're over 6 foot 1 inch don't fly with them."

Pros: "Entertainment,"
Cons: "Seats"

Pros: "Pleasant crew"
Cons: "No leg room, very uncomfortable"

Pros: "The new airplane 787 is really a nice airplane"
Cons: "The flight delayed 1:45, making me lose my connection"

Pros: "Friendly crew. Comfortable seats with enough leg room."
Cons: "Cold air blowing on our seats that apparently could not be turned off - we asked twice. Very crowded in terminal with several flights boarding at same time, didnt know when we were being called up and didnt know which line to be in- very confusing"

Pros: "Seats very hard to sit in for 5 hrs."

Pros: "The seating on the airbus 319 in main cabin is very cramped. Prefer Westjet 737. Will use them in future."

Cons: "We were crammed in with no room to move. no way to get comfortable. Seats not comfortable. Very tight space and not pleasant."

Pros: "Staff were courteous. No problem there."
Cons: "The plane was old and there was little leg room. Should retire it."

Pros: "Everything went well with this trip home, the service was helpful, knowledgeable and friendly. A real improvement from earlier Air Canada flights. Flights left on time, a bonus."

Pros: "Good flight everything was pleasant but..."
Cons: "My bag did not arrive for close to 2 hours after we landed. About 15 bags were released on the carousel at an appropriate time and over an hour later the rest of the plane's bags arrived. The staff were not overly concerned. They announced a number of times that the bags were coming, it was almost comical. I have dealt with this before at Pearson I don't understand why it takes large amounts of time to unload bags from the plane? Or why a few bags arrived and the others took 2 hours? I am not sure if Air Canada has any control over this or if it is Pearson's responsibility but I would appreciate if you could forward this complaint to the appropriate folks. Thanks."

Pros: "There was drinks but no snacks like cookies or pretzels. There was no form of entertainment on the plane The lines on the airport was way too long and it was overcrowded"

Pros: "The landing of the aircraft was second to none when we landed in Calgary."
Cons: "The seats we were sitting in were uncomfortable. There seemed to be a ridge near the back of the seat cushion and it was very uncomfortable for the entire trip."

Pros: "Boarding is very slow and disorganized. Plane was unusually noisy. Rouge seats are the WORST very little legroom even by economy standards."

Cons: "The way we were treated when we had to deplane because of mechanical problems. Air Canada spent little time looking for hotel rooms and told us if we can find one for ourselves they would be willing to give us up to$150 for the room if we saved our receipts. Where can you find a room in Phoenix for $150? You can't. The plane was suppose to leave 6:25pm . This was 9:00pm. No offer of food , drinks nothing. People were tired and hungry. Finally after a lot of complaining, that's when some us were given rooms they gave us vouchers for the hotels restaurant that was closed due to renovations. The agent was to,d this when they reserved the rooms but they lead us to believe there would be food there. We didn't get out until 2:00 pm the next day. And even that flight was late. I was exhausted when I finally reached my destination. I lost over a day of my vacation. I don't want to fly with Air Canada again!!!!!!!!!!"

Pros: "Nothing"
Cons: "They didn't let me board because I changed the original return ticket paying with a different credit card (still mine)...although they processed the payment and sent me a confirmation ticket"

Cons: "No movies or muisc on the plane. No snacks to eat on the plan journey. No entertainment at all!!"

Pros: "Smooth flight,and all the rest was okay."
Cons: "My seat was damaged and it was hard on my neck,unable to rest it as the top part was jutting out."

Pros: "at least a packet of crisps with your drinks of juice and water"
Cons: "no movies and music-earphones"

Pros: "The pilot got us through some pretty heavy turbulence. Good job!"
Cons: "We were waiting in the plane for a couple of hours. They had us then disembark for half an hour and board again. I missed my connection. Air Canada needs to revisit the timetables from Toronto, all the transatlantic flights leave after 16:00, that creates long queues in the airport security and huge delays in cases like mine. I arrived 20 hours after my original flight because of this schedule. Additionally, they did not offer us any food, while the whole process took more than 10 hours. We arrived in Toronto at midnight local, when everything had already closed for the day."

Cons: "Did not fly Air Canada from Phoenix to Toronto; flew much cheaper version "Rouge". Flight was delayed more than 40 minutes in Phoenix while cargo rearranged, making us late for connection in Toronto (1.5 hour layover initially). Stewardess told us we could make flight if we ran through airport, but when we got to the gate, we were told that we had been rescheduled on another flight 2 days later! Crew on flight did not tell us this. We did manage to get another flight to Frankfurt 2 hours later on Air Canada, then to Barcelona on Lufthansa, arriving 8 hours later than originally scheduled. Rouge flight had fewer amenities than Southwest and less legroom. Did not know what were getting when booked flight -Will never fly Rouge again!"

Pros: "There was nothing to like about the flight, other than the fact that the crew was compatent."
Cons: "As far as I'm concerned , I didn't fly Air Canada, I flew Air Canada Rouge. Air Canada Rouge is a VERY poor representative of the Air Canada brand. There is NO legroom!!! My seat mate, who is Canadian told me that they reduced the distance by 3 inches from the Air Canada standard. I am not a tall person, I only have a 30 inch inseam, but my knees were touching the seat in front of me. Anyone over 6 feet tall would be VERY uncomfortable."

Pros: "Competent staff."
Cons: "Packed in."

Pros: "The flight attendants and pilots do as much as they can to mitigate a truly awful travel experience."
Cons: "There is nothing about the experience that can be recommended. The seat layout is cramped and awful, the entertainment options are half-baked. Even the food is several notches below what you'd get on a normal Air Canada fight. This version of the airline is a national embarrassment."