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— Arkansas
Jun 24 — Jul 11
Round-trip
1 adult
Economy
0 bags
From?
To?
Fri 6/24
Fri 7/1

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Top 5 airlines serving from Asia to Arkansas

Scores according to KAYAK customer reviews
8.2
Qatar AirwaysOverall score based on 11554 reviews
8.3Boarding
8.2Comfort
8.6Crew
8.2Entertainment
8.0Food
Airline reviews

could not undertake this flight as I was denied boarding pass at the check in counter at the Houston airport, Texas, USA for my flight QA 714

Read more about Qatar Airways

could not undertake this flight as I was denied boarding pass at the check in counter at the Houston airport, Texas, USA for my flight QA 714

Cabin crew were great. Not impressed with the food.

Comfortable flight, very kind crew. Food was average. Good night use my headset to listen to movies and music which is typical for airlines. Why not offer a subtitles on All movies? I was told to be at the airport 3 1/2 hours before flight but boarding did not start until 2 1/2 hours before flight. In ability to check in online remains frustrating

Excellent

Pros: "No comments."
Cons: "No comments."
Pros: "On time departure and arrival. Hard working crew members."
Cons: "No slippers for long flights."
Pros: "Everything."
Pros: "Crew was amazing and aircraft was clean and seats comfortable!"
Cons: "I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft"
Pros: "Friendly Crew, good entertainment possibilites."
Cons: "Everything has a plastic holding purse."
Pros: "Crew were helpful"
Cons: "Luggage didn't make it onto flight, from transfer flight"
Pros: "Comfort"
Cons: "Great"
Pros: "Seat where comfortable and thank needed more leg space"
Cons: "Good was poor bcz going and back was same menu of choice of food."
Pros: "All"
Pros: "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."
Pros: "I liked that the flight was not full and I was able to use the entire row of seats and lie down as straight as possible to get some sleep. The crew was very friendly and allowed us to sleep most of the flight --- I guess they figured that most of the travelers prefer to just sleep and not be disturbed during a 15-hour flight. There was a good selection of movies and shows to watch to pass the time. I liked that there was time to go on the city tour of Doha and that there is a counter at the airport for the city tour."
Cons: "My flight started in Kathmandu and the layover for the connecting flight from Doha to LAX was 12 hours. I hope Qatar can come up with a schedule that will reduce the layover down to less hours while still giving passengers time to go on the city tour, if they want to."
Pros: "The crew, especially Martin and Imen, were fabulous!"
Pros: "Overall the flight went well. Flight attendants were attentive and boarding went fairly quickly and flight was smooth."
Cons: "The bathrooms ran out of water. Not a great movie selection and almost didn't have any choice for lunch."
Pros: "Food was great , seats were comfortable and crew was very helpful. Entertainment was more than enough."
Cons: "(1) Was about to miss flight because originally my flight booking was from Benazir International Airport Islamabad but t the time of flight I boarded from a different and new airport in Islamabad which had become operational in Islamabad in the last week of April 2018 . My flight was on 10th May 2018 from Islamabad to Doha to Chicago but neither my online booking site ( Kayak ) not Qatar Airways sent any notification that my Boarding was changed from Banzir International Airport to the newer, bigger airport. Consequently , on the day of flight, I went to check in and board from the Bnazir International Airport but upon reaching the airport I was told that the airport was no more in operation. I was surprised to hear that all flights were to be from the newer airport. By the time I rerouted my taxi to the new airport I was already late for my flight but fortunately the flight from Islamabad to Doha, Qatar was delayed and I made it to the boarding time and flew to Doha , Qatar and then to Chicago."
Pros: "The food and the crew were excellent. Highly recommend the chicken massals"
Cons: "The seats in economy class were a little too close for comfort"
Pros: "Went out of their way to be helpful"
Pros: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."
Pros: "Very nice staff."
Cons: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."
Cons: "Well I had 13 hours of layover. I was extremely tired and sleepy."
Pros: "Excellent service from the crew. Flight on time."
Pros: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Cons: "The food"
Pros: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."
Pros: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."
Pros: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"
Pros: "Food is really good and you guys also have options for vegetarian people as well."
Pros: "Food for kids wasn't great my kids did not eat while traveling more food choices like fruits and cereal and milk and stuff would have been much better please take a look at kids nutrition chart and popular food for kids I think need attention I have a lot food service mangament experience and own one now thanks"
Cons: "N/a"
Pros: "all"
Pros: "Crew were extremely helpful and kind. Very responsible and polite."
Cons: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."
Cons: "very upset about fee i was charged for overweight luggage, and the unclear wording on their sites baggage allowance rules."
Pros: "Timely response on the phone."
Cons: "Timely response on the phone."
Pros: "The was very hospitalty"
Cons: "Every thing was amazing"
Pros: "Flawless boarding, service, food and arrived 30 minutes early."
Cons: "Nothing"
Cons: "Food options on both legs were terrible. On the first leg, only one of the three options was actually available. I understand that you have to account for varied decisions by customers, but only having one of the three listed options when you're just half way through the cabin is pretty weak. Disappointed that entertainment options hadn't changed from the previous month."
Pros: "Very kind and helping crew.. professional and helpfull"
Cons: "I dont have anything to complain about"
Pros: "The crew were so nice. But flights are very long, and coach is incredibly crowded & uncomfortable. Beverage service is frequent and generous with a good variety of fruit juices, soft drinks, red or white wine, etc."
Cons: "Using the video screen is a mystery tour - badly programmed. The Doha airport is an architect's Ego Trip and badly laid out, extremely long walks to get anywhere, ferocious prices for anything (carry snacks for your layover!). The smoking lounge doesn't even have a proper exhaust system so smoke permeates the terminal in the vicinity. Plus 4 bar stools hogged by rude, arrogant young Arab men who have NO respect or consideration for elders, disabled, etc. Incident with boarding passenger in Saigon was VERY badly handled & delayed departure over an hour, risking connections for a number of passengers. They cannot handle things well, yet crew is basically nice, kind. Food is AWFUL; saving grace is fresh fruit, roll & butter, yoghurt - the nice little side dishes."
Pros: "Service, friendliness of that staff"
Cons: "Other passengers used my carry-on baggage space and my carry on was placed far from me."
Pros: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Pros: "Very spacious, good food & service"
Cons: "Check in to the boarding lounge was a bit chaotic and there were a lot of angry customers yelling at airline staff. The process needs to be improved."
Pros: "movies were good."
Cons: "14hour flight and you cannot give terrible food. You should know that. Although, a crew member did give extra food i request for a thing I liked."
Pros: "the best air line I've ever been"
Cons: "Plane seemed old and not upkeep. Chair in front of me leaned back to 5 inches from my face, every time he moved, the tray fell. The air seemed to be off in the front of the plane. Was sweating. But when I went to the bathroom in the back, it was cold"
Pros: "Great Crew, seat space was great too"
Cons: "The cabin sound proofing can be improved. Especially the clicity clack from passengers eating. The pre boarding space was very limited."
Pros: "Seat leg room is very decent"
Cons: "very old planes with no wifi. Food overall was terrible. So called 5 star airline."
Cons: "They changed my seats twice and it was near the bathrooms and I hated it. They refuse to give me a better place when I requested. I didn't choose the seats they put me in and the crews couldn't handle the other passengers attitued and actions. I asked for a below but they didn't bring it to me."

Connecting flights are delayed and there was no proper care

Entertainment could have been better particularly the Indian movie choices were awful and OLD

According to the locals, my misfortune was a common one, that Croatia Air has been neglecting to fix for years: The small planes that make the Zagreb to Dubrovnik flight can't actually complete the flight to Dubrovnik many times a year. The plane can barely make it to Dubrovnik when filled to capacity, and when the wind is high, it needs spare fuel to attempt the landing. High winds on small runways mean the plane often fails to land and needs to circle back around and try again. But it doesn't have enough fuel so they don't even try to fly to Dubrovnik, and land halfway across the country in Split instead. Adding a 5 hour bus trip to the end of 48 hours of sleepless flying was Not Good. Being on a bus ride without good air flow where most of the passengers took off their masks while the pandemic still raged was Not Good. Having missed my pickup from the airport and arriving at 4AM was Not Good. There not being enough taxis at the place the bus drops off at 4AM was Not Good. I ended up stumbling through a cold town in the middle of the night for an entire hour, dragging my luggage uphill for two miles. Croatian Airlines needs to fix their Dubrovnik route, so this stops happening. All the locals rolled their eyes and complained of how common this diversion is. Either put a better-sized runway at the airport so that planes can reliably land even in high winds, or put a plane with the fuel reserves to make the repeated attempts needed on this route, or both.

Pros: "Inflight services"
Cons: "Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience"
Pros: "the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!"
Cons: "Food!"
Pros: "One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period."
Cons: "She could have informed me they where no longer available."
Pros: "Food was good"
Cons: "Should have been on time"
Cons: "Security check at the Frankfurt airport is illogical and terrible! It took 90 minutes to complete the security and go from one terminal to another!"
Pros: "Even though it was economy class, I was able to sleep because it was very comfortable."
Cons: "Not sure, I slept the whole flight."
Cons: "We missed our connection due to the delay and they could only rebook us on flights that made us miss an entire day or our vacation."
Pros: "crew onboard and food/entertaiment."
Cons: "could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time."
Pros: "The economy seat was surprisingly comfortable"
Cons: "Poor customer support and no response on phone calls when u tried to cancel my return ticket."
Pros: "Crew was great. Flight was on time. Overall excellent experience."
Cons: "On line check-in 23 hrs prior to departure is not convenient for out of town passengers travelling to B'luru to catch the flight, couldn't get internet access to do the check -in on time. 48 to 72 hr check-in window would be better."
Cons: "My seats were broken on two flights--could not recline. Maintain the equipment better."
Cons: "These scheduled flights on Jan 1, 2019 were cancelled by Lufthansa and we were not informed of these scheduled cancellations either by email or SMS. We waited for several hours at the airport before being informed by an airport staff. We missed one day of work and lot of inconvenience with transportation and accommodation in Bengaluru."
Pros: "Crew did their best to make us happy."
Cons: "I felt duped by Lufthansa by the so called business class, where my legs barely fit, there was no entertainment, and there was no real difference at all from economy except for not having a person in the middle seat. It was equivalent to economy plus at best, but charged at business rate."
Pros: "Crew was wonderful and I love flying Lufthansa always:)."
Cons: "Onboard entertainment didn’t have good selection for me for such a long flight 4 different flights I took.And some of the touch screens didn’t work properly:(."
Pros: "Travel is good and comfortable"
Cons: "Travel from Frankfurt to London was quite late start . Delay in immigration check."
Cons: "The food on Lufthansa is terrible. Many crew members are rude and unaccomodating, even in business class. I will never pick Lufthansa if I have to fly business class again."
Pros: "Was very courteous and helpful though out the trip"
Pros: "On time, pleasant, comfortable."
Cons: "Honestly all good!"
Pros: "Having a very difficult time thinking of something I like about the whole service. Maybe the checking in process was a little bit smoother at San Diego compared to other airports."
Cons: "As many of you know, Frankfurt/San Diego is a new service offered by Lufthansa. It touts direct flights to and from Europe. It’s main advertising draw was connection to the east. Many of their connecting flights at Frankfurt are scheduled within an hour of arrival. This possess a high risk of missing your connecting flight. I experienced this personally as a major number of my fellow travelers missed their connecting flights. Though Frankfurt has good directions, transfers take a long time due to multiple security checks and due to the size of the Airport. LAYOVER OF AT LEAST TWO HOURS WOULD BE BEST. Anything less, you risk missing your flight. I was personally selected TWICE for ‘random check’ for the same flight! Not sure how that can happen! The flight itself is long and arduous. the economy seats are small, cramped and don’t recline much at all. The entertainment selection was very limited. The TV touch screen barely worked. The food was tasteless and service was not much better. I have a hard time sleeping on flights with such bad seats but we had air hostess who kept talking the whole flight and that did not help with resting my eyes. I highly suggest taking a different airline through LAX. I personally feel like driving to LA and taking a flight there would be the wise move."
Pros: "Excellent boarding experience. Very good food, overall a very comfortable journey."
Cons: "Nothing."
Cons: "Could have more options for entrainment"
Pros: "The business class area was spacious"
Cons: "Crew is too curt... they could use a little more smile"
Cons: "Less movies (Hindi) and economy seats aren't as comfortable as emirites."
Pros: "Travel time was good and easy travel"
Cons: "Entertainment tv tapes"
Pros: "Premium Economy is awesome! Bigger seats with more leg room than I need (I'm just over 6 feet tall), leg rest (oh yeah) and a travel kit with toothbrush, toothpaste, socks and travel sleep mask. The crew was very good-hospitable and accommodating."
Cons: "Economy is terrible-small seats-went one way on economy and never doing that again!! FYI- Emirates economy is awesome and so this is my first time not flying economy.."
Pros: "Our flight from BLR to FRA got cancelled because of bad weather. The agent at the check in desk immediately put us on an alternate AIr France flight via CDG to LAX, which left an hour before our FRA flight. The service on the flight was excellent. But we are most thankful for the quick re-booking on a different alternative, ensuring no hiccup. We will only be flying Lufthansa from now on, and recommending Lufthansa to all friends and colleagues."
Pros: "Friendly crew, smooth flight, always offering water."
Cons: "I was hungry in this flight. I felt the choice of food was small and have never been on a 10 hr+ flight and felt hungry. I'm glad I brought my own snacks with me."
Pros: "Food, crew and comfort was alright"
Cons: "Boarding was a mess. There was not announcement. Everyone rushed to board and was very chaotic"
Pros: "comfort ,crew was polite and catering delicious"
Pros: "Searing, comfort"
Cons: "Priority bags do not come first."
Pros: "787 seat spacing (a UA plane, not LH)"
Cons: "Took first available train , arr. Freising at 9:50. Arrived at Terminal 2 by bus ca. 10:25. I am handicapped and a slow walker, so I got to departure floor ca. `10:40. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). Attendant was not helpful and nasty. She told me me to go to the regular check-in line, where I waited another 45 minutes. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Told me I might not make the plan (I did). Overall a very unpleasant and nasty experience. With the exception of the very nice lady (Mrs. Ilser?? ) who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Please forward to Lufthansa customer relations. Dr. W. Hartwig"
Cons: "The seat was getting pushed back"
Pros: "Food and overall service"
Cons: "nothing"
Pros: "Smooth flight. Competent crew. Excellent service."
Pros: "on time."
Cons: "was too congested"
Cons: "Food Crew appearances"
Pros: "Very comfortable sleep Crew attentive"
Cons: "Food not worth the first class ticket"
Cons: "Not enough indian movies. Too many other foreign movies. English movies were too old. Frankfurt airport is the worst airport. Terminal to terminal is too far."
Pros: "Cabin comfort. Friendly staffs."
Cons: "Food quality. Wifi wasn't working."
Pros: "The 30 min delay was madeup and the flight landed on time. Service was Good!"
Cons: "it started 30 min late and my time to catch the connecting flight was reduced to 1 hour"
Pros: "Boarding was easy"
Cons: "Plane was late and I almost missed my connection. My suitcase didn't follow."
Pros: "Every thing"
Cons: "Nothing"
Pros: "Asked for wheelchair. People at the front desk very professional. Helped with elevator for elderly. Meal was good and our previously requested Asian Vegetarian meals were served."
Cons: "Lines for boarding not clear. Some were asked to go in the front and there was some confusion. Worst part - 3 family members were seated at different places and it was very difficult to make sure senior citizen travelling with me was alright, got food on time, took her medicines, etc. At the desk when I asked to be seated together, we were told to ask in the flight and in the flight they were unable to help."
Cons: "The crew was not friendly. The cabin temperature was set very high (~75f or higher) the entire flight without any individual vents for airflow, so that many passengers were uncomfortable and sweating during the flight. The food provided was poor quality (for the meal, I chose chicken which was boiled pieces of chicken without any flavor - I feed my cats better!). I will try and avoid flying this airline in the future at all costs."
Pros: "Efficiency of the crew and steward staff"
Cons: "Food Entertainment - definition of the little screen is very poor, you should focus more on providing free programming to passengers Ipads and Notebooks"
Pros: "Efficiency, courtesy, professionalism."
Cons: "none"

Nothing

No comment

London airport it very large, we had to take the train from our terminal to the main hub, then pass the security all over, and take the train to a different terminal.

Pros: "The crews are so friendly, especially the leg from Heathrow to Los Angeles. Smiling and don't making faces."
Pros: "Amazing crew"
Pros: "Promptness in service!"
Cons: "Food"
Cons: "Everything!"
Cons: "Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed."
Cons: "Some of the crew members were rude,"
Pros: "Group boarding"
Cons: "Not have to have cabin bags taken off us when we were literally first on, loads of people after us putting cases above our seats"
Pros: "Crew was great and movie selection was good. And the food was also good"
Cons: "It was all good!"
Pros: "Service and food"
Cons: "My flight was serviced by British Airways. The temperature in the cabinet was very warm and there were no fan controls. The seats are very narrow. Miserable 9hr flight from London to Denver"
Cons: "Got a flight delayed and missed my connection. Had to wait >12hrs for next flight"
Pros: "Staff were professional and courteous"
Cons: "This was an old plane. Seats not as comfortable, and entertainment system was lacklustre."
Pros: "Na"
Cons: "Error on kayak.com resulted in me losing approx. £600 and having to take the issue to the small claims court."
Cons: "Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C"
Pros: "Seats are comfortable. Food was good."
Cons: "The lunch was seved just 1 hour before landing and also lunch to breakfast gap was 8 hours. They should serve lunch at least 2 hours before landing."
Pros: "Direct flight. That’s it."
Cons: "Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)"
Pros: "This trip I used BA and Virgin Atlantic business class. I would rate AA had the best layout of business class. AA I WOULD LOVE TO FLY IN BUSINESS CLASS ON YOU 777-300 Any where. Bonus: Bose noise canceling headphones. BA and VA did not have the quality head phones as AA did"
Pros: "Nothing"
Cons: "Bad customer experience"
Cons: "First flight cancelled. Customer service hung up first time. Almost 2 hours on hold to reschedule"
Pros: "Crew was helpful and polite."
Cons: "- limited choice for entertainment. - shaky video screen - why do flight to/from India are not docked at a tunnel? Spread the pain of travelling on a bus to all passengers."
Pros: "Staff was very friendly and informative"
Cons: "Took too long for my bag to come out. Almost an hour."
Pros: "Excellent food and service!"
Pros: "The flight was pretty cold and the attendants came with extra blankets for everyone"
Cons: "Ran out of ice for drinks early"
Cons: "Food quality poor.They served lunch after 7 hours of breakfast.The Food quality also not good."
Cons: "Computers were working very slow on check in creating huge lines. We were not offered even a tap water for free on this flight."
Pros: "Crew did their best while sweating with the passengers especially prior to take off"
Cons: "Food options very poor. Was not asked about veg or non veg just directly served veg. Entertainment on a 9 hour flight was devoid of choices."
Pros: "Plenty of entertainment in the headrest screen to keep you occupied, including lots of TV, movies, trivia games, and even a chat for travelers on board to connect."
Cons: "It’s the old 2-4-2 row setup. Nobody likes being in one of the two middle seats. We booked through AA which meant we couldn’t check-in online on ba.com. We got what was left."
Pros: "The crew was very hard working. Plenty of good quality food. I had ordered gluten-free, and was very satisfied. The entertainment options were great."
Cons: "Good experience all around."
Pros: "Service, generally"
Cons: "Noticeable lower standards on flights bound for India: poor quality seats and TV monitors."
Pros: "generally clean, good crew"
Pros: "It took off. It landed. No drama. 15 mins early."
Cons: "No complimentary hookers, whisky or cocaine"
Pros: "Flat bed to sleep"
Cons: "not enough Indian Movies"
Pros: "The airline accommodated an earlier flight since I got to the airport early. The crew was nice."
Cons: "Business class seems to be mostly different in that there's nobody seating in the middle, and maybe a better "meal". Fortunately, it's a very short flight. It was delayed 45 minutes though, after we boarded, supposedly for congestion at the destination. Ended up doubling the time spent in the plane..."
Cons: "Was given hard time about guitar carry-on - British Airways kept wanting us to check it, even though we had zero problems bringing it to Zurich on American Airlines."
Pros: "Quick easy flight"
Cons: "Was delayed and plane wasnt cleaned pre boarding"
Pros: "Boarding and bathrooms"
Cons: "Crew was rude except for pilot greetings while boarding. They couldn’t even take cash for food nor provide a free snack or beverage."
Pros: "Entertainment was excellent, great selection of movies, great dinner but instead of breakfast they gave chips and cookies- not happy about it. Boarding was very quick and easy, crew members were friendly"
Cons: "Was very disappointed with online checking, it didn't let me do checking in online and for that reason I could not select my preferwd seat. When I arrived to the airport for checking in they told me the plane was full and my preferred seat is not available, dissappointed in British airway, also the seats are so close together no space to move my legs and am barely 5 feet tall. Would not fly with this airline anymore"
Cons: "Had to circle London twice because we were way too early."
Cons: "After taking off in San Francisco flight got re-routed to Minneapolis because of a sick passenger on board. Caused me to miss my connection in London and the subsequent flight I was put on because of the delay. Spent 10 hours overnihht at Heathrow in London because British Airways wasn't giving out hotel vouchers just £15 in meal vouchers. Disappointing."
Pros: "Safe on almost on time trip"
Cons: "Checking in at Reykjavic was slow and crowded"
Pros: "Short flight, slept all the way!"
Cons: "Did not eat and no entertainment on this short flight so food and entertainment not applicable."
Cons: "N/A"
Pros: "The journey Bengaluru to London Heathrow was very comfortable with sufficient leg room. However the journey London Heathrow to San Diego was not comfortable. This is because the seats are so designed that the Seat mounts come in the way of stretching your legs. It is improperly designed which can be checked out with any expert in ergonomics."
Pros: "The crew was polite and helpful."
Cons: "The temperature was extremely warm and the food was terrible."
Pros: "Cabin crew was very good"
Cons: "Cabin temperature was a little warm."
Pros: "Did a good job of being attentive to passengers"

Flight was on time!!

The lady at the check in desk never asked me if I was first class or main cabin. Just assumed I was main cabin. So they almost made me check my carry on until I showed my boarding pass. Other than that, everything was great. Smooth flight flight attendants were very nice

Cons: "Everything is good !"
Cons: "Gate agent was cold rude and incompetent"
Pros: "Seats were comfortable"
Cons: "No beverages! I should be able to purchase a can of beer! I am willing to pay the outrageous cost of $8 for one can and still not able to do that! Ridiculous and I believe they are using the virus excuse to save money !"
Pros: "Always a friendly crew"
Cons: "A slight delay that they could have been quicker to alert us of"
Cons: "The crew seemed like they didn’t know what they were doing."
Pros: "Inability to move up seat given 6’0 height and several available."
Cons: "Worst turbulence ever."
Pros: "Seats were ok"
Cons: "Crew service; food and general customer service"
Pros: "The beverage selection was good and entertainment was good - no delays and early arrivals - boarding was easy and well managed"
Cons: "Aisle seat Middle Row D, Economy class, very little leg room- 175cm/5’9” - not enough knee space to stretch out without burying your knees into the seat in front- dinner meal was good - snack was subpar - no replacements for snack if you didn’t like your 1st choice - didn’t have that problem but a woman 1 aisle up was rudely addressed by the flight attendant for asking if she could discard her sandwich in exchange for Ramen- the same attendant even loudly told another attendant not to girl this poor lady some noodles - they cost $1 at the store - don’t know why she was holding out and making a scene over Ramen"
Pros: "Crew was amable and entertainment is good with lots of choicest."
Cons: "My seat would not recline. Although many other seats we available I was assigned to a middle seat with both aisle and window occupied. The flight was delayed by 2 hrs. Austin baggage services was closed and check in attendants were unablento help me delivered the luggage that was cracked for replacement. I ended up paying for a 2nd checked bag and leave it at Miami AA baggage services for replacement."
Pros: "The crew on the plane were great but even better was the women at the counter in terminal. She was amazing at getting everyone rerouted to their destinations"
Cons: "The WiFi was broken. the plane needed to be inspected and it took 2 attempts to get paperwork right and there was no inspector on the ground. 3 hours later after sitting on the plane for an hour with no food or drinks. If people have waited that long for one of your flights, give them a little food"
Pros: "Nice crew, more legroom, punctuality"
Cons: "I've flown American airlines twice this year. The service and flights have been very good. One thing I'd like to see is a variety of snack options."
Pros: "Crew was professional and corteous."
Cons: "1. I was in seat 38 D. It was an aisle seat. There was no space to put my bag under the seat in front of me. There was some kind of box blocking where my bag would go. I barely had room for my feat. 2. There was odor coming from the bathrooms. The smell was worse before the plane took off."
Pros: "The pilot got us to Dallas ahead of schedule which was a big help because I was concerned about making my connecting flight. The stewardess assured me of the process and said not to worry."
Cons: "The food combination was a bit strange and we need a non spicy option. The bibimbop was good because I could control the amount of spice."
Pros: "?"
Cons: "the fact they changed my schedule and had to come in earlier customer service was awful and my luggage came back dirty and the best response was that the belts are dirty and i can expect wear and tear. not only that i had to book myself an earlier trip to pay the standby fee so i can leave the same time my brother left tsa screening had us wait 20 min before we move in the line for the fact no worker was there but one guy and i was the last person to board the plane after almost missing closing gates my expierence was awful and disrespectful"
Pros: "Everything went smoothly. The boarding process, the time of departure, the food, and but for an aborted landing we would’ve been on time. As it was we were only 15 minutes delayed"
Pros: "Your crew was friendly, attentive and efficient. Flight was excellent and the pilot kept us informed."
Cons: "food selection was minimal. Wanted one of the fresh plates, but there was only hummus and crackers."
Cons: "Lost our luggage on a direct flight"
Pros: "Flight attendants were very helpful and courteous. Can't ask for more than that."
Cons: "It was an older plane with no entertainment screens. Also, was charged a ton of money to check in a bicycle: $150. It's only $75 on Southwest. Lame."
Pros: "Entertainment options."
Cons: "This new low life category where you cannot even pay to be treated like a human."
Cons: "Air conditioning seemed to be inoperative. I asked the flight attendant and they said they couldn’t do anything about it. When it’s a 12+ hour flight that’s a problem"
Pros: "Just a normal flight in a cramped airplane"
Cons: "Just a normal flight in a cramped airplane, BUT almost 4 hours late, entailing a hotel stay."
Cons: "Tiny plane. No leg room. No TV’s. Staff took three full rows to themselves for sleeping."
Pros: "The crew were friendly and did their job effectively"
Cons: "Lack of seat space Planes seemed old Minimal overhead storage room—carry on fits all other airlines overhead but struggled to get bag in compartment Also, no help from crew with this Seats recline nearly into lap of person behind"
Cons: "4 hour delay got rebooked. Lost my first class seat to Chicago. Not happy"
Pros: "Very comfortable cabin,"
Cons: "couldn't get the in flight entertainment to work"
Pros: "Smooth flight- communication from the pilot, free beverage, movies, what more could a person ask for"
Cons: "No leg room."
Pros: "Boarding"
Cons: "Wait for Baggage and 20+ mins getting to gate after we landed"
Pros: "crew was great"
Cons: "delays"
Pros: "On time"
Cons: "Very cold on board"
Pros: "The American Airways gate agent was very helpful fixing the problem that British Airways created. She went out of her way to get me booked on AA flights to catch my BA flight from London to Riyadh."
Cons: "My original flight was cancelled and the first available flight was 3 days later. BA booked me on the flight but failed to change my ticket from the original flight causing me to miss the flight from Kansas City. At the airport BA agent told me on the phone that I would have to wait 3 more days after I had already waited 3 days because BA canceled my original flight. Because of the flight cancelation I missed two days of work and because of the failure to ticket my following flight I almost missed a full week of work. The BA booking person seemed content that there was no way I could make it to Saudi prior to the end of the week. Fortunately, the AA agent was able to find a way for me to continue my trip on a later flight."
Cons: "Can not check in online!"
Pros: "Liked that one of the flights ha a usb connection to charge my phone"
Cons: "It was slightly more cramped in the seating and it was very warm for the duration of the flight"
Pros: "Good seat back entertainment system. Plenty of movies I wanted to watch. Good to have an AC power outlet, too, to keep my phone charged."
Cons: "Charging more for some seats is a crappy business practice. Never enough room. Warmer than I'd like. Guy behind me kept stretching out his legs so much that he'd hit my feet unless I also stretched out."
Cons: "No priority boarding for people with babies and toddlers"
Cons: "Bathrooms in the airport deplorable. Gates not so clean as well."
Pros: "All connections-smooth"
Pros: "Nothing"
Cons: "Crew behaviour is ridiculous. She says I am not here for listening you, you have to listen to us only, otherwise we will call security"
Pros: "Haven't left yet don't leave until today the flight was behind due to maintenance"
Pros: "Crew was really nice. Kept me hydrated. I liked the movies available to watch."
Cons: "This is something that the airline doesn't have control over: crying kids. It just comes with flying."
Pros: "Food on time. Good Food. Good Entertainment like watching movies. Top priority for Diabetes or any other patients."
Cons: "Little guidelines for new comers especially while changing the flights."
Cons: "Just a suggestion, if you get new planes it is very comfortable when the seats have a bending headrest. It really helps to hold the head, especially nice for red eye flights."
Cons: "I was trying to check two bags, and I get three free bags. My one bag was my wife's bike in a case and it as 60 pounds and the other was a suitcase that was only 20. They made us take stuff out of the bike case and move it to the suitcase to get it below 50 pounds. Ridiculously nitpicky. It's the same overall weight..."
Cons: "I had my reservation cancelled despiste numerous phone calls. The flight was operated by AA, and they told me I wasn't on the flight, but after many phone calls LATAN assured me I was booked on the flight. When I got to the airport, I was not allowed to board my direct flight from GRU to LAX, instead I was sent to Miami then Charlestown , I took me an extra 12 hours to get home. I lost a day of work. Who's going to reimburse me for that ???"
Cons: "Being late, i already have long wait at the airport"
Pros: "Pilot info/smooth flight."
Pros: "Left on time arrived on time"
Cons: "Air conditioning didn't work on Charlotte to ft wayne leg."
Pros: "The crew was courteous"
Cons: "Less people on the plan.e. Too full in time of a Covid Virus"
Pros: "Gate agent recognized that we barely made the connection from an Auckland flight, so she moved us to more-comfortable seats. Flight left on time and arrived early."
Cons: "Luggage did not make the transfer, but it was a tight connection."
Cons: "The flight was an hour and a half late getting to Cincinnati due to weather in Houston. We did make up some time in the air, however, when we got to Newark, we waited over 20 minutes to be towed to the gate! This level of service is simply unacceptable."
Cons: "A little more shoulder room and a spot where I can charge my phone on flight to be able to watch a movie."
Pros: "Flight was smooth and had great entertainment."
Cons: "Food was plane food however it was adequate."
Pros: "A lot more leg room. Seats more comfortable."
Cons: "Nothinh"
Pros: "The crew was very good."
Cons: "The foot room could be better for lying on you side."
Pros: "The pilot and flight crew were outstanding.... I’ve never had a smoother flight ... I told them as I was existing the plane"
Pros: "On time departures and landings"
Pros: "short flight, dont think it has to do with the airline"
Cons: "as metioned before bording agent was innesasarely rude"
Pros: "I got an upgrade to economy plus for the first time in my life. The supper was good, the service was efficient and the staff was courteous, one of the best flight crews that I’ve had with United flights, and the extra leg room was a great welcome."
Cons: "The snack and breakfast were left to be desired. Upon arrival to destination, we had to wait for one hour and ten minutes for a gate to be available in spite of clear weather. I made my connecting flight just in time. Many other passengers missed their connecting flights. In this situation, it would have been appreciated if there were staff to direct us to help speed up the process, but most passengers with connecting flights were running around like headless chickens and loosing patience as we were left to fend for ourselves. Once again, United managed to drop the ball."
Pros: "Just feels like seats get smaller & smaller"
Pros: "Food drinks and movies"
Cons: "The seats were comfortable and the plane clean. Take off and landing smooth ."
Pros: "Food, Snacks"
Cons: "Leg Space"
Cons: "Having to pay $25 for my small bag to check through on a ticket exceeding $400"
Cons: "Poor food for the price"
Cons: "I had booked seat 16C and checked in with that seat. It wasn’t until I was boarding, when I was informed my seat assignment had changed. I asked for my original seat back but was told by the gate agent that it was taken, for unknown reasons. It turned out, 16C remained empty for the entire flight. Flight crew said they did not know why the seat assignment change. I suspect it was done so that the passenger in seat 16D would have the row to herself. I would be very hesitant to fly United again after this treatment."
Pros: "the warm baked goods when we landed"
Cons: "not so much leg space"
Pros: "Good communication on delayed flight. Clean plane. Provided snacks."
Cons: "Pretty sure the crew was exhausted."
Pros: "They dimmed the cabin lights so we could view a beautiful lightning storm. Polite and helpful crew kept us informed and comfortable."
Cons: "2-3 hour delays. No other flights out as alternatives. Freezing on flight. Felt stranded at the airport. No food for a 6 hour flight!"
Pros: "The crew was nice and understaffed...but they gave us a heads up, which is always a plus, and I think they tried to make up for it. I definitely saw a lot of people raising their hands...but the crew was there to help out. Kudos to them! And I was in Economy, which definitely doesn't offer much room for a man who's 6'1". However, overall, I was comfortable and not disappointed in my purchase at all--especially for a 10+hr flight."
Cons: "I think the flight was fine. I just wished that for a flight that's 10+hrs, that there would be screens in the back of each head rest, like there is in the domestic flight. I think that makes more sense. I would also be more inclined to make movie/tv purchases, in order to keep myself occupied."
Pros: "Nothing"
Cons: "The fact that my flight was cancelled and I was in first class. I was rebooked on delta in coach and united would not book me for first class."
Pros: "The flight was good and we arrived on time, despite the fact we left Denver late. Didn't buy any food."
Cons: "The Entertainment choices on this flight were lousy...I also didn't like the fact that I had to buy Economy Plus because my wife and I were not only not assigned seats together after booking, we were not assigned seats at all. When I booked the flights I was only allowed to choose seats for the first flight - Charlotte to Houston...but not for the other three legs of our Charlotte to Seattle trip. The only two seats together from Houston to Seattle were in the very last row. And, on our return flight we had to purchase Economy Plus in order to sit together."
Cons: "The space in the seat, too narrow, difficult to to strenghten feet. Also the bathroom already smelly, I understand that but needs to have freshener."
Pros: "Lax"
Cons: "BOM"
Pros: "Everything two thumbs up for the flight, plenty of room"
Pros: "Staff was good and friendly, flight itself was good even the landing was smooth"
Cons: "Sharing my economy plus seat with the guy next to me. Need wall dividers between the seats. Hate being squashed"
Pros: "Nothing"
Cons: "All of the above, 2 people to rebook 60 plus passengers. Sucks even as I am writing this."
Pros: "Very attentive, great food selection, very clean toilets for the entire flight. I will happily upgrade to Business class for my next overseas flight."
Pros: "Roomy"
Cons: "Crew was rude throughout flight. Didn't let us carry on our carry on bags even though fit in the carry on slot with ease, let other passengers carry on bags much bigger then our carry on luggage."
Cons: "Old plane, bad tvs"
Pros: "empty flight--was traveling with infant and had a row to myself."
Cons: "milk products in the snack, gross. in flight entertainment was annoying and just a preview, prompting constantly for me to pay more. would have been happier without a bright screen blaring bad tv show clips in my face."
Pros: "Arrived on time even with storms"
Cons: "Boarding- process organized by groups. Not all people do this and gate people aren't paying attention- busy with other customers and they don't announce next group, leaving us standing. Need better process."
Pros: "Fast!"
Cons: "The sits where very uncomfortable. And the snack is awful."
Pros: "Nothing."
Cons: "My flight from Seoul to Portland, OR was cancelled. They made us wait on the plane for 5 hours trying to reboot the plane and could not let us off during it due to customs which is understandable. However the process of rebooking the flight was a nightmare. I waited in line to rebook for 4 hours. They flew me to Japan, then to Denver and then to Portland without any seat reservations. They didnt want to provide any customer service or upgrades. It took me 48 hours to get back home. The flight attendants were also rude on both legs home. All in all, I would never recommend United for international or domestic flights. They have poor customer service and their planes are always delayed."
Pros: "Boarding was very fast and efficient. Seats were as expected on an airplane. The flight was only 45 minutes so there was no entertainment or food to really be able to rate them on it."
Cons: "The one flight attendant spoke super fast so it was a little hard to hear her clearly."
Pros: "Nothing. This whole flight was absolutely terrible."
Cons: "There was no USB port to charge your phone. No personal screens on back of chairs. The flight attendants were the worst crew I've ever met... They didn't even speak the language when 95% of the passengers were Korean. Then they would get frustrated that they couldn't understand. I also hit my call button three times to ask for a pen to fill out customs sheet, but no one came after waiting 30 min. I assumed they were busy, so I got up and walked. But nope, they were all just hanging out in their area chatting and drinking. Ive never written a bad review, but in this case I almost even said something on my way out of the plane because it was just that bad!"
Pros: "Pilot helped with luggage. I was using a cane and c sm very v short"
Pros: "Two out of three pieces of luggage lost. You fall out of love after that. No matter what they do."
Cons: "Air quality"
Pros: "United doesn't care about customers, It was nothing to like about this flight over four hours late, the flight went to it's destination and came back, seems like every other United flight was canceled, Dora huge line about 2 to 3 hours long to get you an agent, there were no hotels available, slept in the airport"
Cons: "Flight over four hours late, had to sleep in the airport on the chairs, because there was no hotels left, United didn't offer anything, I'm really displeased with them"
Pros: "On time"
Pros: "Nothing besides I got a little compensation for my inconvenience. I had about 5 gate changes and my friends had to drive from Austin to Houston to get me after they cancelled our flight at 2 am. They had no clue when the next flight would go out the next morning."
Pros: "flight on time, smooth, safe"
Cons: "Crew was a little grumpy. older white man serving food & drink seemed displeased with his job."
Pros: "The flight attendant was super."
Cons: "Nothing really. I would like it if pilots would be more interactive. Tell passengers landmarks and cities/states they pass over. Seems no one does that."
Pros: "Friendly crew, boarding was pretty efficient"
Cons: "No complimentary snacks on the flight from Austin to Los Angelss. Entertainment was non existent unless you paid for wifi, even then you can't stream videos and no TVs at all"
Pros: "The length of the flight was acceptable."
Cons: "My seat was moved futher back in the plan 34D, seats were smaller, knee space tight, the air back here was unpleasant (b.o.). Very noisy. The stewardess did not know how to operate the entertainment screen, finally she said I needed headphones, once I was hooked up volume up High I still couldn't hear the movie, to much outside noise, I thought the guy behind me was shaving. The Asian snack was dreadful no beverage available for awhile."
Pros: "On time, gates were close together"
COVID-19 information

Safety measures for airlines flying from Asia to Arkansas

Airlines flying from Asia to Arkansas have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Asia to Arkansas

Mandatory masks

Masks required on board, masks provided on flights from Asia to Arkansas

Social distancing seating

Middle seats unavailable to book on flights from Asia to Arkansas

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Asia to Arkansas

Flexible cancellations

Waiving of change fees. Search flexible flights from Asia to Arkansas

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