We were charged to pay an extra 45 euros as we didnt had the check in before , plus a 3x the price of an extra luggage also a 45 Euros , so paying a total of 135 Euros for nothing , it s the worst airline i ever used and surely i will not fly again and will not recommend ryan Airline , Also the airport staff were very rude with the passengers.
Plane itself was fairly nice and had decent leg room.
Very high baggage charges.
No free food - charges for everything.
The boarding process was probably the worst I've ever seen - multiple checkpoints that did the same thing, but was extremely unorganized.
Would not want to fly this airline again.
It asked me to check in before which I did to avoid paying at the airport. When I got there I still had to pay because I had not printed my tickets. In the website it only said to check in. It did not say that you must print the tickets
The flight was comfortable (short flight from Athens to Rome). The boarding process was a little chaotic but everyone made it through alright. There were too many passengers and not enough attendants to keep order.
I do not understand their carry-on baggage rules and regulations and how they choose which bags should be allowed on the plain or not. We have two small carry-ons that are perfect for every other airline we have ever flown on (and we fly a lot) but we knew they did not follow Ryanair's policy so we paid about $100 (two times as much as the flight cost us) to check our bags. However, we got to the boarding gate and there were a lot of backpackers there with bags as big and as heavy as the little girls carrying them and the attendants didn't even look twice. These bags took up a whole cabin bin by themselves and the girls could not lift them without help. The bags had to forced into the overhead bins and still barely fit. However, I watched as the attendants demanded that people check their (much) smaller roller bags in the metal luggage measure and then turn them away because the back didn't quite fit. Our bags could have easily fit in the overhead compartments and yet we paid a lot of money to check them because that is what their regulations stated. I guess the determining factor is, can you carry it on your back.
Uncomfortable seats, mine had a giant metal box under the seat in front of me, so unable to properly place feet for a 9 hr flight. Flight attendants were blind when anyone needed attention.
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