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Cons: My bag was destroyed

Pros: Crew was on point

Cons: Seat padding was virtually nonexistent

Cons: The flight was delayed for 3 hours. We were given no information other than that it was delayed. No one spoken to knew anything about anything. It's very frustrating to not be able to get any answers from a real person whether on the phone or at the airport.

Pros: N Othing

Cons: The food or the drink a normal price. For a small bottle of water 3$ plus tax is no tax in the sky.

Pros: Good entertainment

Cons: Leg room!

Cons: The tray table was very dirty when I put it down. I brought my own wipes but that was pretty bad.

Cons: It was a little bumpy. Probably nothing to be done about that.

Cons: This flight is always delayed

Pros: Great Service and amenities for a great price!

Cons: Nothing

Pros: The crew was lovely and friendly, very pleasant to fly with.

Cons: Not a fan that I was seated between 2 men I did not know which made me uncomfortable enough that I couldn't sleep at all during my red eye.

Pros: Comfort+ seats are affordable and give me the leg room I need as a 6'3" adult.

Cons: Seems like Delta provided free upgrades to families with small children in Comfort+. This impacts the flight comfort for us paying customers. Recommend readdressing this policy and not placing small crying children in Comfort+ for free.

Cons: My Chicken wrap was horrid. I think something was spoiled, but when I told the flight attendant, he just smiled at me.

Pros: The captain was very professional

Cons: Departure was late because of problem with thrust reversers. Once the plane started to push back after 1,5 hours delay, we had to return to the gate for another 30 mins because of an error on the maintenance logbook entry.

Pros: The salad was good.

Pros: I like the tablet holder in the seat back

Cons: Major turbulence made the flight miserable

Pros: Price and punctuality

Cons: Mechanical problems caused 3+ hour delay. Missed being able to pick up my rental and didn't make for quite the same evening.

Cons: No leg room. I am 6.3 and i got cuts on my knees from the front seat. I took pictures of the cuts but can't upload them here. Idk if i can sue the company, it's like discrimination if you are tall, you need to pay to fit. What about fat people that squeeze others?

Pros: I’ve never flown with Spirit. If they are cheapest I’ll fly again.

Cons: Problems with online check in was stressful (but ended up being nothing). Nothing for in flight refreshments without pay is pretty cheap. But whatever.

Pros: Very smooth flight on time

Pros: Friendly crew. Roomy Sears.

Cons: WiFi did not work, no food offerings (even for purchase) on a 6+hr flight, and there were no headphones to watch movies.

Pros: Bigger coach than other US airlines

Cons: Bigger lavatory in the plains

Pros: The seat size was fine. The staff was great. The food options were good. The on-board wifi was very convenient.

Cons: The JetBlue app currently is broken. The mobile boarding passes disappear as soon as your first flight lands. Therefore you'll have to get a printed boarding pass at a counter if you have any connections. This is highly irritating.

Pros: Nothing

Cons: Seat comfort was terrible Zero entertainment. Food options were awful. Charged 130 usd for check-in bag. That’s worse than any company I ever flew with. And not even cheap

Pros: I like when the flight was over and I left the plane. This airline is the worst in the business.

Cons: The women at the gate rambled on and on each time she spoke. Rather than sticking to the boarding zones and keeping at that it was a constant annoying reminder about having to pay more money. The flight attendant don’t do their job. They spend more time Selling the credit card program than anything else. I was asked to put up another passengers seat tray as this passenger was asleep. This is not my job. They all stood in the front gossiping about who knows what instead of staying on the ready for the passengers. They look down upon and speak down upon. As If the crew was doing us a favor when it because of us they even have a job. Worst airline experience ever. I will never fly this airline again. The gate agents a check in couldn’t even speak proper English.

Pros: crew was very pleasant

Cons: seating pricing

Pros: Brand new plane! Welcoming and friendly flight attendants.

Cons: Offer a free beverage!

Pros: Flight was on-time, the crew was nice

Cons: Bluetooth enabled media

Pros: Jet Blue's legroom

Cons: Too many delays

Pros: El trato muy cordial, la puntualidad

Cons: Include free better snacks and drinks

Cons: The video screen at my seat did not work. Otherwise the flight was great

Cons: They will hound you to spend more and treat you like cattle.

Pros: The crew need to be more professional and care the passenger.

Cons: The Spirit’s airline needs to be more reliable. Fourth hours delayed wasn’t funny.

Pros: Nothing

Cons: Seat comfort was terrible Zero entertainment. Food options were awful. Charged 130 usd for check-in bag. That’s worse than any company I ever flew with. And not even cheap

Pros: Flight on time, smooth landing, nice and helpful crew.

Pros: Everything was great

Pros: Vegetarian meal was delicious

Cons: Would be great if WiFi was available

Cons: Excellent, one time, WiFi, Entertaiment screen, all good

Cons: Loved the sleep pack, you guys rock!

Pros: The flight attendants have so much patience, it’s amazing. Because passengers are idiots.

Cons: Do you really need to charge every person to pick their seat?

Pros: The atl to bwi leg was not great. No inflight entertainment and the aircraft looked old.

Cons: A newer aircraft that doesn't show its age would be nice

Cons: Breakfast could have been offered.

Cons: The boarding process was a disaster. Already delayed two hours due to weather, the gate agents didn't seem to have a process to scan boarding passes and passports efficiently.

Cons: Two hours late...

Cons: This was my first time that I choose this Airline and also the last time too. This Airline didn’t care the customer. Never has a solution and also never depart on time. They charge the passenger for everything. Nothing is free. My humble opinion is don’t fly with them. I flew with them this time because I found a cheap ticket but at the final I paid more. The prices are very attractive but isn’t true. For me was a headache.

Pros: I like when the flight was over and I left the plane. This airline is the worst in the business.

Cons: The women at the gate rambled on and on each time she spoke. Rather than sticking to the boarding zones and keeping at that it was a constant annoying reminder about having to pay more money. The flight attendant don’t do their job. They spend more time Selling the credit card program than anything else. I was asked to put up another passengers seat tray as this passenger was asleep. This is not my job. They all stood in the front gossiping about who knows what instead of staying on the ready for the passengers. They look down upon and speak down upon. As If the crew was doing us a favor when it because of us they even have a job. Worst airline experience ever. I will never fly this airline again. The gate agents a check in couldn’t even speak proper English.

Cons: The flight was delayed for 3 hours. We were given no information other than that it was delayed. No one spoken to knew anything about anything. It's very frustrating to not be able to get any answers from a real person whether on the phone or at the airport.

Cons: It was a little bumpy. Probably nothing to be done about that.

Pros: Polite, efficient crew.

Cons: Charging ports. Cleaner bathrooms.

Pros: Bigger coach than other US airlines

Cons: Bigger lavatory in the plains

Pros: everything excellent except tv didn't work well

Pros: The boarding was great and moved very well. The crew super friendly and helpful.

Cons: More information on how to use the complimentary Wifi in the cabin. I had the app and it helped me but it’s not immediately in front of you so the passenger can decide. You guys offer WiFi in packages and most of the other airlines do not.

Cons: Significant delay of departure.

Pros: Crew was amazing

Cons: Everything was pleasant

Cons: My Chicken wrap was horrid. I think something was spoiled, but when I told the flight attendant, he just smiled at me.

Pros: crew was very rude and unprofessional. Flight was delayed due to maintenance. We were boarded the plane then de-boarded us for maintenance. then changed plane and delayed more. Then captain changed and delayed even more. No food or drink was offered. Asked for money to buy food or even drinks after making us wait. I was asked to push my elderly family member on wheelchair when asked for help during gate change. I was told to push my own family and i might miss this flight if I wait for help. never apologized for the behavior.

Cons: crews needs to be trained well. need to know or have knowledge about customer service.

Pros: Ticket price, clean plane, comfortable seat, on time.

Cons: Crew needs to not behave like they work for a very cheap airline. Not a smile on their faces, not a single friendly sounding instruction or announcement from them. It doesn't cost them anything to act a bit more friendly.

Pros: The price for me to fly from Detroit to Austin on Spirit was great. Thank you for making travel more affordable yo see my family!

Pros: Wasn’t able to board due to the extensive long lines at TSA. SJU needs to improve their staffing to make the process a lot quicker. Missed the flight and wasn’t able to be accommodated

Cons: Add more staffing for TSA in SJU to speed up the process

Pros: The plane flew me safely to my destination. Nothing unpleasant happened. Those are the best things I could say about it.

Cons: Overhead bin space was full when I boarded (I was in row 9!), so I had to check my roll aboard and hold my backpack at my feet the whole flight. The bin space above my row was being used to store trays of snacks for the food service. Don't they have somewhere else to store service items so bin space is available for passengers? In explicably we left sunny and calm Burbank 45 minutes late. No water was offered until we'd been on the plane for 2 hours.

Pros: Crew was nice. Seats very uncomfortable. Seems like they get smaller and smaller each time.

Cons: It was a 3+ hour flight. They should've given us something more than chips or cookies

Pros: Free wi-fi, good legroom, outlets, lots of water

Cons: Not on time

Cons: Tv wasn’t working

Cons: The flight was delayed because one or more of the crew were late. I would suggest that when you board a large flight, start from the rear of the plane, not the front. Having to go past everyone to get to your seat is time consuming and somewhat stressful. The food was super gross. The so called beef bulgogi was not appetizing at all. For breakfast, the food was disgusting.

Cons: Not a thing!

Cons: Way exceeded my expectations!

Pros: Crew was amazing

Cons: Everything was pleasant

Pros: Nothing

Cons: Everything

Pros: We didn’t crash.

Cons: For a window seat, there was too many clouds.

Cons: On the website it said I had almost no more seats and I was forced to pay 17 dollars and the plane had empty seats to Boston, that is, I didn't need to spend and this will be my last trip with Spirit

Cons: This was my first time that I choose this Airline and also the last time too. This Airline didn’t care the customer. Never has a solution and also never depart on time. They charge the passenger for everything. Nothing is free. My humble opinion is don’t fly with them. I flew with them this time because I found a cheap ticket but at the final I paid more. The prices are very attractive but isn’t true. For me was a headache.

Pros: Jet Blue's legroom

Cons: Too many delays

Pros: The plane flew me safely to my destination. Nothing unpleasant happened. Those are the best things I could say about it.

Cons: Overhead bin space was full when I boarded (I was in row 9!), so I had to check my roll aboard and hold my backpack at my feet the whole flight. The bin space above my row was being used to store trays of snacks for the food service. Don't they have somewhere else to store service items so bin space is available for passengers? In explicably we left sunny and calm Burbank 45 minutes late. No water was offered until we'd been on the plane for 2 hours.

Cons: We sat in front of rear toilets. It wasn't clear to me when in the process of booking I was supposed to choose seats

Pros: Great service welcoming to the airplane and the service later was good too, not complains at all

Cons: I would said nothing because I really had a good flight