The staff was extremely polite, very accommodating, and willing to serve. The entire experience was overall very good and very contrary to what reviews said online. I would fly with them again in a heartbeat, far exceeded American standard airlines like Delta and American.
Good overall, was a short flight so not too picky about details.
Terrible flight. Crew was rude. Food was terrible. Seat back entertainment was broken, and they don't allow any electronics on for any reason.
The staff was very pleasant.
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
newer plane, good staff
need better and more food options, more often
Good multi media access and content
Two hours delay in the start.
From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.
The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!
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