Southwest was greaat! The most expensive but the least upsetting for those we were flying to see.
I flew twice this week on Southwest, was delayed over 2 hours both ways. From Pittsburgh to Chicago it was due to weather but the gate agents, pilot etc were great at updating everyone. Today from Midway to Pittsburgh the plane had come from an international location, kept getting delayed, no information was given until we were delayed for the third time. It was ridiculous, whoever scheduled that plane to fly to Pittsburgh after didn’t consider a lot of things.
Boarding was easy. The seats are small and fairly uncomfortable
I was supposed to be on a later flight. When I showed up at the gate, the woman working there was extremely helpful getting moved up to this earlier flight.
We had a 5 hour delay on the tarmac in Baltimore
Long layover between flights to Long Island from BWI - need better coordination between flights
I elected to pay for the upgrades and found very little difference
The new seating arrangement is so over priced for what you get.
The problem with the seat assignments is that there were a lot of rows in the front that were empty but my row at the back was full. Just not so pleasant.
No food or entertainment, just a quick 40 minute flight. A little bumpy due to Santa Ana winds but pilot has no control over that. Good flight and landing!
Mechanical Delay of over an hour with multiple gate changes. Entertainment system down for rejuvenation.
First class is comfortable. Enjoyed a movie and was able to relax compared to coach.
Same experience as the flight from Norfolk to Atlanta where people are boarded in zones that don't make sense. People behind you on the plane will get on before you and they take the luggage space on your row.
I was happy that I was able to get a last minute flight but unfortunately my seat was a middle seat. Even with Delta Comfort I wasn't comfortable
two hour delay and the Delta representative on the PA system was unable to understand
We waited an hour on the runway to get a gate in Orlando
The staff on board and gate was nice - a welcome change from the usual. We also arrived early, which was a great benefit, given that it takes 30 minutes plus to get bags at SRQ.
Never got on it. Was re-routed through Detroit and am still in airports 12 hours later waiting for my connecting plane to arrive.
The landing was the worst I’ve experienced with a flight.
Smallest leg room I've ever had on a plane.
I appreciate that I finally got the seat I paid extra for this time. Thank you
I would have liked vegetarian and gluten free options for evening dinner time flight. I would have like a pillow on the international overnight flight . The veg wrap and oaten desert on the international flight was good
The experience at checkin for my American Airlines flight from Sacramento to LAX was very good including the assistance I received in getting my bags checked in and boarding passes printed. Was pleasantly surprised the my bags were checked through all the way to my destination at Clark International Airport in Angeles, Philippines.
Absolutely terrible. Would never fly American again. 2 deplaned incidents and delayed by close to 24 hours. $12 meal voucher for first class passengers was an insult to the injury. Pathetic.
Terrible planning. And even worse gate agents. Absolutely rude behavior.
Half of the TSA checkpoints at PHL are closed. Also, there is no standby for first class passengers. You can only standby for coach. Very dated policy and inconsistent with peers.
Flight was scheduled at 11:26am but they keep Delaying until midnight. They waited at airport restless.
Rough flight No beverage service due to turbulence Bottom Seat cushion was non existent
Great experience. Good dinner and service. FA's were very nice and attentive.
It was great. Smooth flight, comfortable, left on time and landed on time.
The crew acted like they had never done this and kept barking passive aggressive orders at people. + the security line + the delay + sitting on the tarmac for 2 hours + none of the apps or signage updating with correct times
More inflight connection. And leg space is horrible. And the paying for baggage I'd ridiculous!!!
My flight was originally from SAT to MCO connecting from MCO to ORD. We got diverted to ATL and than Frontier staff there was sooo un helpful first they said they couldn’t give us any accommodation since our flight first got delayed that cancelled and now it’s 221am and I am still in ATL since they said they need to create a new flight my final destination is ORD and I have been delayed twice and cancelled. With no real help the frontier app didn’t work no email updates over all such a horrible experience
There's no seats that lean back with little leg space i wad uncomfortable the entire flight. Your charges for extra baggage is despicable and costly!!
Remind customers of the need to have passport or new ID for boarding.
Flight was canceled. Most upsetting was message from Kayak, stating that the flight was canceled and click with Kayak for details regarding rebook, refund details. THERE'S NO INFORMATION PROVIDED BY KAYAK EXCEPT THAT FLIGHT IS CANCELED. AND NOW THIS SURVEY TO FIND OUT HOW WAS THE FLIGHT !!!!!!!
The flight never took off and we spent 7 hours at the airport
Gate not determined until I got to the airport - hard to plan the trip to the airport.
Our flight was canceled. I will never use Kayak nor Frontier for travel again. The entire experience was a headache.
Frontier.. nickel and dime add-ons. Flight late, on time, late again, last minute gate change, arrival gate required a shuttle to the terminal. They sure keep you guessing.. if you like a little chaos and airport anxiety, this is the airline for you!
