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We landed slightly early but then sat in holding area waiting for our gate to clear out for about an hour, so technically we arrived one hour late at the gate at ORD. The airport may be partially responsible here, but regardless of who is responsible, it was a bad experience to be so close yet unable to get off the plane.

Delayed because of waiting for some passengers who were delayed from their original time, they never made it to our flight. Late arrival causing logistic issues. Terrible all cause by waiting for someone who was not on time when waiting only benefits the airline

Missed connection from delays and times changing multiple times and then involuntarily booked on another airline next day

It was good overall but when I book my flight and seat through Kayak, AA will at times change those seats during check-in time which I don’t understand why. I always book aisle seats and had to sit at window for my flight to Austin this trip.

Nothing, I wont be flying American Airlines again and will not be recommending anyone to fly American Airlines. It was the worst experience flying I've ever had.

Short hop but nice crew, efficient processes and all very timely

My overall flight got delayed by an hour (30 mins late because of late arrival and 30 mins because there was no Jet bridge available), I was supposed to land in Chicago around 9:30 PM CT, but in actual came out of plane around 10:30 PM CT. It was so frustrating and suffocating to sit in plan on runway for around 30 mins.

The TSA check in took 1.5 hours to get through in Austin and I missed my flights back to DC

AA did not allow to board a flight because my connecting flight from DFW had been canceled. I got on another flight to another city. No service on the plane and I did not use their entertainment system.

After we landed we sat on the tarmac for 1.5 hours waiting to get to our gate. Ridiculous.