Pros: "Beverages and WiFi worked"
Cons: "Boarding was confusing for all, first calling by row number and the changed to group at end. We find one of the flight attendants was extremely rude, the passenger sitting beside us had a small dog, and she force that passenger to push their dog firmly underneath the seat which I felt was hurting the dog and completely unnecessary. Later the same flight attendant outright refused to allow me to go to the bathroom at the front of the plane, I was sitting in row 11 and she sent me to the back of the plane where there was at least 4 people coming towards me. It was highly unprofessional and left me with a bad taste in my mouth."
Pros: "Seat was great. Nice they kept the Virgin size seating"
Pros: "Nice crew comfortable seats"
Cons: "Gogo entertainment app wasn’t working very well and would crash a lot during movies."
Pros: "Great entertainment selection and friendly crew"
Cons: "Headrest on the seat, and my seat would not lean back"
Pros: "The crew was very attentive and caring. While I worried I wasn’t going to get a seat, the staff reassured me if you paid for a ticket, you’ll have a seat."
Cons: "Alaska airlines did it well as they always do. My only complaints are ones that cross the entire industry where they are in a constant nickel-and-dime the passenger to death mode. This is no reflection Alaska alone all American airlines do it."
Pros: "Crew was good,,,"
Cons: "Don’t be an hr.late taking off for starters!"
Cons: "My lower ratings are due to the new normal of airlines nickle and diming you to death. Cutting seat space, worst for me being over 6'. But the crew was great flight it's self was good as well."
Cons: "14 hour delay with the worst communication I’ve ever seen. Completely incompetent and almost absurd. Useless."
Cons: "There was no closed caption for the movies or at least myself and the stewardesses couldn’t figure it out!"
Cons: "Flight was almost an hour late to board and depart."
Pros: "If they hadn’t of given my seat away, I’m sure there would have been something I’d liked."
Cons: "I had been checked in since the day before my flight and for some reason, because I wasn’t at my connecting gate 30 min prior to when they started boarding, the gate agent gave my seat away. I had to wait several hours for the next flight."
Pros: "I appreciate that Delta chooses customer safety over profit by not packing flights and continuing to social distance."
Cons: "Baggage handling at Wilmington is extremely slow and typically is."
Cons: "After 1 hour, still sitting on the tarmac waiting to get to our gate."
Cons: "We were seated near the back of the airplane. The heater came on midway of the flight, by the time we landed, it was difficult to breathe because it was so hot. The flight attendant all relocated from the back of aircraft to the front aircraft where it was cooler, I assume. I was worried for my son."
Pros: "The crew was pleasant and professional. The on-board entertainment was excellent and the seats were actually comfortable. I was provided the option to use any restroom by the crew without regard to my seating location."
Cons: "Nothing comes to mind."
Pros: "I have used Delta long time. Used to be really bad. Today. Good good."
Cons: "Free beer"
Pros: "I reached y destination."
Cons: "One flight attendant yelled at me for switching seats, even though I had asked permission to move seats. Another flight attendant clumsily kicked me when leaning over to serve another passenger. After living in Japan, it's pretty rough to see the low bar of American customer service."
Cons: "Boarding was very slow and exiting the plane was also slower than normal. An overhead bin was locked and that delayed passengers"
Aside from the 5-6 texts for the flight changing the flight was pretty comfortable
Pros: "The crew was amiable. The plane was crowded but clean."
Cons: "The crew was rude, we took off over an hour late, there was no food for sale on board"
Pros: "How quick American Airlines moves to keep people on time."
Pros: "The crew was attentive and helpful."
Cons: "Our layover was originally supposed to be an hour and a half in Phoenix. As we were boarding the plane from Austin to Phoenix, we got a notification that our layover had been delayed an additional 5 hours due to construction at SFO. I’d have appreciated more of a heads up than as I’m boarding."
Cons: "First plane broken, second plane broken, overall 4 hours late, 2 hours of that sitting in a hot plane"
Cons: "baggage was not transported from BA flight to London to the BA flight to Glasgow"
Pros: "Easy, no hassle travel."
Cons: "Stale mini pretzels are not appetizing. There are much better inexpensive alternatives. Yuck."
Pros: "Crew was friendly. Clean plane."
Cons: "WiFi wasn’t functioning Boarding and deplaning process is the slowest I’ve ever experienced on any airline. First time flying AA in years. Not sure I would do it again."
Cons: "Crew disrespectful, with passengers. He was a chubby guy late 40"
Pros: "The airplane"
Cons: "The departure was delayed because of weather in Houston. If the Houston flight to SJC would have waited than we could have avoided other delays"
Pros: "Organized crew"
Cons: "Travel delay was a bummer and landing was felt like a huge bounce and skid. Not sure if that was unavoidable due to weather or a hiccup so to speak."
Pros: "Great crew and friendly service. They are not too hard on customers and are professional."
Pros: "We liked the crew, they were helpful."
Cons: "We did not like the video on the United flight that used the app. We were not told about this until it was too late and the instructions were not good for how to get the app--they were misleading. I had to go to the app store, not the United website. Also, our seats were changed without our knowledge and the flight description for the flight from Austin to Washington, DC, specified complimentary lunch and there was no lunch unless you wanted to buy it. This should be more clear, so that I can bring my own lunch if there will be none provided."
Cons: "My plans for travel were ruined because when I arrived at the airport for my flight I was told it was too late to check my bags, therefore I had to be placed on a later flight which then set off a chain reaction where I lost my rental car and missed various meetings at the event I was supposed to be at my final destination. The main issue was that when I purchased my ticket throughout Kayak YOU NEVER SPECIFIED THAT I SHOULD CHECK MY BAGS 45 MINUTES EARLY OR I WOULD LOOSE MY FLIGHT. YOUR LACK OF CLEAR INSTRUCTION SCREWED UP MY TRIP"
Pros: "It was on time and the staff was very friendly."
Cons: "I sat at the very back. :-("
Cons: "Had to deboard after an hour on the plane. Waited another hour for next flight."
Pros: "The aircraft size. The fact that the plane left and arrived on schedule."
Cons: "The overhead compartments were very small and didn't fit a regular size carry-on suitcase.."
Cons: "Purchased two tickets for my wife and me and our seats were separated. Another couple were separated as well. No good very dissatisfied"
Pros: "The flight was quick and the flight attendant and crew was very kind and helpful."
Flight was cancelled with zero information given. No overhead page. The flight just disappeared off of the status board. I didn’t receive an email that the flight was cancelled until 2 hours after we were supposed to take off.
Cons: "No Covid 19 safety. No one was wearing masks. Staff didn’t stop anyone from taking them off. And the flight was packed."
Pros: "Crew was amazing. Flight felt safe. Overall for the price point, would definitely fly spirit again."
Cons: "Seats comfort and space but again for the price point no complaints"
Cons: "More cushion in the seat. Flight was delayed in arrival of approximately an hour."
Cons: "I did not book a flight on spirit airlines so I have no idea you think I did!"
Pros: "Ladies on crew where very motherly and had a lot of attitude to give everyone. The guy on crew was nice and professional."
Cons: "Calling last boarding 30 mins before departure was not cool. After leaving TSA we had to run at full speed to our plane due to the announcement of last call"
Pros: "SMOOTH AND COMFORTABLE FLIGHT"
Cons: "FREE SNACKS AND NON ALCOHOLIC DRINKS ON A LONG FLIGHT TO LA WITHOUT HAVING TO PAY $3.00 FOR WATER."
Pros: "The crew was amazing"
Cons: "delayed flight . messed up the time for my shuttle pick up . Now i’m sitting at the airport for an extra 3 hours"
Pros: "It was cheap, and direct flight. There were no delays."
Cons: "Spirit is a terrible airline. Paying $45 each way to check a backpack is ridiculous."
Cons: "Honestly this flight was as well done as it could be."