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Cons: Mechanical issues - 2hr delay

Pros: Comfort plus is worth the upgrade

Cons: Getting to JFK by 810PM instead of past midnight

Cons: Some flight attendant do not know how to treat people

Pros: Lots more leg room than the other flights I've been on in the last year. I'm tall and I have a bad knee so it made a difference.

Cons: Can't think of anything

Pros: Crew was extremely nice.

Cons: Cabin crew not pro active. No mid flight drinks/water offered.

Pros: Got me home safely

Cons: Boarded us late. Got us to the runway, realized they didn't have the paperwork they needed and returned to gate. Swapped out a crew member whilst they were there. Lost place in the queue and so we ended up about an hour and a half late. Lots of excuses but don't recall hearing an "I'm sorry for the delay".

Pros: Fast birding and arriving early

Cons: Entertainment, there were no seat displays for 10 hours flight

Pros: newish aircraft, delta cabin beats other legacy carriers

Cons: gate announcements

Cons: Middle seat. Big guys dont fit well there

Pros: Super crew. Reasonably good food. Liked how safety conscious crew was.

Cons: Nothing. Great job everyone

Pros: The crew was great and the seat was good

Cons: Our flight was 3 hours delayed

Pros: Comfort plus is worth the upgrade

Cons: Getting to JFK by 810PM instead of past midnight

Cons: Maintain their planes, we were delayed more than 3 hours and this was such a poor way to handle it.

Pros: Crew was pleasant

Cons: Entertainment was archaic and inconsistent Information flow lacked timeliness for delays Rebooking system was extremely painfull

Cons: Flight was delayed 2.5hrs plus 1hr on tarmac. Crew was visibly agitated and annoyed at their jobs. JetBlue didn’t not apologize for the 3.5hr delay once. I know their might weather and other problems but no one actually bother to explain why in total the flight was delayed by 3.5hrs. No one.

Pros: Flight path with limited turbulence.

Cons: Promised $28+ for cancelled flight which due to improper instructions was not credited to this flight or my account.

Cons: Im happy

Pros: Nothing.

Cons: Everything overall. The planes are old, the wifi was weak and didn't work on my leg back, the snacks are mediocre, the terminal is subpar. I will take Delta any day over jetBlue.

Cons: My entertainment system wasn't working. Kept freezing and restarting. I was allowed ton switch seats, but the same thing happened on the others I tried.

Pros: Super crew. Reasonably good food. Liked how safety conscious crew was.

Cons: Nothing. Great job everyone

Pros: The crew was friendly and professional

Cons: The space given in the seats is just getting ridiculous. The person in front of me reclined and hit my left knee. It hurt for three days even with my doing physical therapy and exercises.

Pros: Prompt boarding and departure.

Cons: Refreshments and up to date airplane. Plane seem outdated and very loud. Flight attendants could use a friendlier demeanor

Pros: Good crew. Decent seats as selected.

Cons: Delta's boarding process is tedious at best, calling no less than FIVE different groups from the normal pre-boards to ranking of SkyMiles flyers in three categories and then general boarding by 'zone' Would be funny, if ti didn't take so long, and cause aisle crowding aboard.

Cons: Seats were VERY SMALL and worse, they were like sitting on a wood bench. Many passengers were grumbling about horrible the seats were. Unacceptable for a 5-1/2 hour flight.

Cons: The seats, are getting Narrow. Very constricting.

Pros: Fast birding and arriving early

Cons: Entertainment, there were no seat displays for 10 hours flight

Pros: Easy to board on a Saturday 7am flight

Cons: Seats still tight for anyone 5’9” or taller with a medium build

Cons: I could not recline the seat, and also the table was broken. The plane took off very late from schedule.

Cons: Some flight attendant do not know how to treat people

Pros: Flight path with limited turbulence.

Cons: Promised $28+ for cancelled flight which due to improper instructions was not credited to this flight or my account.

Cons: Delayed by over 2 hours

Pros: Handing by any cap was great to get us on the plane on time.

Cons: The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight.

Cons: Aircraft was too warm. Needed more air!

Pros: Pilot and staff were informative and great

Cons: I was forced to upgrade to first class by Air France stuff in Athens which they Deceive me not telling me that the first class was not for the entire trip to JFK! If I was informed I would not spend the extra money to flight on an economy “seat” which was not comfy seats for the entire trip

Pros: It’s nice to be in a plane fitted with modern conveniences. Great entertainment options.

Cons: I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover.

Pros: Crew was nice, entertainment was good

Cons: The food was terrible, no options, Boarding was disorganized and not in sync with what was on the screen.

Cons: Super hot inside the cabin and little we could do to lower the temp

Cons: Just about everything

Cons: Charlotte airport needs to stop taking the protective cover off of my suitcase and I don’t get it back, this is the 2nd time that this has happened in Charlotte and it keeps costing me money to buy new covers and my suitcase becomes more damaged because they treat other’s belongings with no respect.

Pros: Seats were very spacious and comfortable.

Pros: The general experience was mostly the same as usual except for the extremely long delay caused by weather (out of the airline's control).

Cons: JetBlue staff at ATL never once updated passengers on the delay. The overhead space filled up too quickly during boarding and I was forced to check carry-on without time to secure or gather my effects. JetBlue baggage claim staff at JFK were then purposefully misleading and evasive.

Cons: Flight was delayed 2.5hrs plus 1hr on tarmac. Crew was visibly agitated and annoyed at their jobs. JetBlue didn’t not apologize for the 3.5hr delay once. I know their might weather and other problems but no one actually bother to explain why in total the flight was delayed by 3.5hrs. No one.

Pros: Crew. Friendly and helpful.

Cons: Comfortable seats

Pros: Flight and crew were wonderful. Perfectly smooth landing!

Cons: I really wonder about the boarding procedure... isn't "back to front" more efficient? What is this Comfort +, Main Cabin 1, Main Cabin 2, Basic thing? Is that supposed to make you feel better because you paid for a seat selection?!

Pros: The cabin was to warm

Cons: The cabin was to warm

Pros: I reached y destination.

Cons: One flight attendant yelled at me for switching seats, even though I had asked permission to move seats. Another flight attendant clumsily kicked me when leaning over to serve another passenger. After living in Japan, it's pretty rough to see the low bar of American customer service.

Pros: The poor cabin stewardess was working the whole time as it was a short flight.

Cons: This is a horrible route, they charge you more than flying to Europe and give you a one hour ride in a cramped plane where you can't even bring in a carry-on. The cost is insane but is one of the reasons Wall Street loves Delta as they are racking in the profits for very little service.

Pros: Everything

Cons: Nothing

Pros: Not too much delay/ wait between flights

Cons: snacks ?

Pros: Nice Asian stewardess made up for the rude tall bald African-American male Stuart who was snapping his fingers and literally yelling at me for no reason! I turned around and walked away to avoid conflict. He was being overly dramatic and completely rude and several people clapped when I responded

Cons: One particular steward mentioned above could adjust his attitude and be polite to his guests. He had no reason to be overly dramatic and excited nevertheless yell at clients!

Pros: The crew were very nice and courteous for the time we were on the plane delayed.

Cons: Boarding the passengers before the aircraft was actually ready to take off was not pleasant.

Pros: Most of them were nice and willing to assist on the plane with nice smile and everything. There was this one lady who was being very arrogant,rude and also not nice with a bad attitude I asked for some water and ice she was being defensive about that. The other two were nice but her not at all !

Cons: Make sure the flights attendants do not give the people flying an hard time when they ask for something if they ask is because they need it dont make a big deal out of it plus they say that if we need anything let them know me needing some water and ice should not be an issue

Cons: My entertainment system wasn't working. Kept freezing and restarting. I was allowed ton switch seats, but the same thing happened on the others I tried.

Cons: Late takeoff. Mechanical issue.

Pros: Lots of room. Great crew. We left early. We arrived early.

Cons: Food ok.

Pros: The crew was great and the seat was good

Cons: Our flight was 3 hours delayed

Pros: Everything was great. Has nothing to do with the airline, just rough weather.

Cons: The stewardess could come around more. Just twice. Once for food. Once for trash. Just me tho

Pros: Seats in economy are never comfortable. And someone also reclines their seat. But overall bathrooms were clean and food was good. Really no complaints about the flight itself or the crew!

Cons: Carry ons are too big! People should not be allowed to bring a piece of luggage inside the cabin. They are very heavy and some people cannot even lift them to place them in overhead compartment. Makes boarding slower and more complicated. Seats need to be a little wider. If a big person sits next

Pros: The flight attendant (age gentleman) with the quite sense of humor, and converse with a measure of ease. A role model for others, a nice aptitude than one can learn from.

Cons: Just keep up the good work and always work towards self development. Treat others the way you would like to be treated, with respect.

Cons: Every time I fly American through Charlotte someone removes my protective cover from one of my suitcases and does not put it back and I lose an expensive cover and my suitcase gets scratched.

Pros: Crew was nice, entertainment was good

Cons: The food was terrible, no options, Boarding was disorganized and not in sync with what was on the screen.

Pros: There is nothing positive to say besides it got me where I needed to go, even though my first flight was cancelled and had to completely redirect to another airport an that took me 2 hours to get to.

Cons: Everything, the staff was rude especially at the gate. I was forced to check my bag not because of size but because I was in Group 6 boarding and I got on there was plenty of room on the plane. I had even explained I needed to do work and would have to hold everything in my arms.

Pros: Not too much delay/ wait between flights

Cons: snacks ?

Pros: Comfort plus is worth the upgrade

Cons: Getting to JFK by 810PM instead of past midnight

Cons: Late 30 minutes

Pros: I got a free coffee in the terminal which was pretty cool. I definitely needed it. And I've never seen a plane with TV channels. I liked that alot.

Cons: Nothing I can think of

Pros: Seats were the most uncomfortable seats. There was no give in the seats and they didn't move at all. The armrests went up but jutted out like daggers. So, if you tried to stretch out it was impossible. I felt like a homeless person who wasn't supposed to lay on a bench.

Cons: Better seats.

Pros: The crew was friendly and professional

Cons: The space given in the seats is just getting ridiculous. The person in front of me reclined and hit my left knee. It hurt for three days even with my doing physical therapy and exercises.

Pros: I reached y destination.

Cons: One flight attendant yelled at me for switching seats, even though I had asked permission to move seats. Another flight attendant clumsily kicked me when leaning over to serve another passenger. After living in Japan, it's pretty rough to see the low bar of American customer service.

Pros: Crew was nice

Cons: All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens

Pros: Safe and fast journey.

Cons: Vegan Options for snacks

Pros: Expensive, tight seats, They now charge extra if you want to sit by the window. Mediocre.

Cons: They lost my luggage. Avoid this airline like the plague. Never again.

Cons: Ability to download premade events apple calendar and apple wallet tickets was seemingly impossible. Send me one email with each of those items as it’s one of the number one thing customers care about

Cons: Every time I fly American through Charlotte someone removes my protective cover from one of my suitcases and does not put it back and I lose an expensive cover and my suitcase gets scratched.

Cons: I bought ticket on British airways. If I had known I would be switched to AA, I would have just bought it there & paid less

Pros: Seats were very spacious and comfortable.

Cons: Not leave 3 hours late

Pros: Crew members

Cons: K, my seat couldn’t recline-both ways. Tv- audio system was messed up on the way back.

Pros: Crew was very kind and helpful

Cons: Gate was changed at the last minute