Daily cleaning, installation of cabin HEPA filters on flights to Bermuda
|September||Best time to beat the crowds with an average 3% drop in price.|
|April||Most popular time to fly with an average 8% increase in price.|
Average price round-trip
|$443||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Bermuda has lifted its previous travel ban, meaning all travelers may enter the territory starting from July 1.
All travelers entering Bermuda, whether visitors or residents, must complete the Bermuda travel authorization process online which gathers important information for the island’s health and immigration officials; a $75 fee is required, which includes the cost of COVID-19 testing in Bermuda.
Travelers must have a medical certificate with a negative COVID-19 PCR test issued within 5 days prior to departure. Children under the age of 10 are exempt from presenting a COVID-19 PCR test result.
Bermudian residents are permitted to travel without such a test. However, they will now need to pay $300 for a test upon arrival in Bermuda if they have not received a negative test before travel.
Airline crew who stay more than 24 hour must have a medical certificate with a negative COVID-19 PCR test issued within 7 days prior to departure.
The COVID-19 PCR test cannot be an antigen, antibody or rapid test. It must be a PCR test.
Travelers age 10 years and older are subject to a PCR test on arrival and quarantine until test results are ready.
Residents who are unable to self isolate at home will also be required to stay in a specified hotel until the results of their day 8 COVID test are confirmed.
From December 8, all travelers to Bermuda are now required to wear a Traveler Wristband for the first 14 days of their stay. Removal of the wristband is not permitted and can result in a fine of USD 500 and home quarantining with an electronic monitoring bracelet. Travelers who do not wish to wear the Traveler Wristband will quarantine at their accommodation for 14 days.
Residents (including work permit holders) who do not have a pre-departure negative PCR COVID-19 test result must quarantine for eight days after arrival. They will not be tested on day four, but they will be tested on day eight and will be released from quarantine with a day eight negative results. If a traveler take an RT-PCR COVID-19 test before departure and receive a negative result during the first four days in Bermuda, they will be released from quarantine. They will still have to test on day 4, day 8, and day 14. The location and time of each of their tests will automatically be booked for them. They will receive email reminders 24 hours before each test
After a negative test result, travelers must take their own temperature twice per day and report via an online application/portal. They must also take additional COVID-19 tests, administered on Day 4, Day 8 and Day 14 at easily accessible pop-up testing centers around the island.
Visitors should acquire health insurance covering potential positive COVID-19 diagnosis while in Bermuda. Visitors without coverage will be responsible for all health and accommodation costs related to a positive COVID-19 diagnosis while in Bermuda.
Airline crew who stay for a maximum of 24 hours are subject to quarantine in a hotel until their next flight.
Airline crew who stay more than 24 hour are subject to a PCR test on arrival and quarantine until test results are ready.
There are currently 90 active cases of COVID-19 diagnosed in BM and 12 deaths as of Jan 12 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
JetBlue, Qatar Airways and Delta have waived their change and cancellation fees on flights to Bermuda. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights to Bermuda.
An average nonstop flight from the United States to Bermuda takes 6h 33m, covering a distance of 1380 miles. The most popular route is New York - Hamilton with an average flight time of 1h 53m.
The cheapest ticket to Bermuda from the United States found in the last 72 hours was $86 one-way, and $305 round-trip. The most popular route is New York John F Kennedy Intl to Hamilton L.F Wade Intl and the cheapest round-trip airline ticket found on this route in the last 72 hours was $305.
JetBlue, Delta & Qatar Airways fly the most frequently from the United States to Bermuda.
Based on KAYAK flight searches, the most popular destination is Hamilton (100% of total searches to Bermuda).
Bermuda only issues visas upon arrival into the country, unless you intend to visit the country more than once in which case a multiple entry visa is required before you arrive. Otherwise, it’s rather easy to be granted entry, but it’s prudent to verify your credentials before you book your flight.
Yes, there is a foreign exchange office located on the Ground Floor of the main terminal building at Bermuda Airport. There are also automated teller machines near the Arrivals Hall for the convenience of any international passengers who wish to obtain some local currency before they leave the premises.
The National Museum of Bermuda is located on Ireland Island North, which is the tail end of the main group of islands. Getting there depends on your point of origin, but if you’re leaving from the airport, take the causeway to the main island and then take a ferry from Hamilton over to the Royal Naval Dockyard.
Ferry Point National Park lies at the end of St. George’s Island and is the only one of its kind in the country, so it should be included on the list of family activities when visiting the island. It’s very close to Bermuda Wade Airport (less than a 10m drive) and certainly worth a look after your flight from the US to Bermuda.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travelers know whether to wait or book now.
Scores according to KAYAK customer reviews
Cons: "The plane was run down with broken arm rest, smelly and dirty seats and worn out overall appearance was a put off."
Pros: "New airplane good service"
Pros: "The crew"
Cons: "Everything good"
Pros: "The flight crew ok."
Cons: "Aircraft dark and dingy. Many lights not working, unsafe. Majority screens not working, flashing and misfiring during the flight, gave me a headache, hurt my eyes. No WiFi service at all!"
Cons: "Wifii In plane"
Cons: "We were delayed which happens sometimes. I departed gate 26 at JFk the problem with the delay was there was no place to sit during the 90 min delay"
Pros: "Seats were very spacious and comfortable."
Pros: "Exit row seat"
Cons: "Not delayed"
Pros: "Loved their announcements - polite but instructive “keep your shoulders out of the aisle so we may quickly serve everyone “"
Pros: "One particular male flight attendant was especially patient and kind in explaining things to me. I really appreciated that. He even made sure l didn’t miss my snack when I dozed off."
Pros: "The delays were understandable as it was a snow storm. The crew was great."
Cons: "My entertainment system was broken, and on a coast to coast flight in the middle of the night where sleeping is impossible, that really sucked."
Cons: "Asked the stewardess to have a blanket and water she had not brought. Service was bad ."
Pros: "Very friendly and professional crew. Ceated a nice atmosphere."
Cons: "Enjoyed the trip."
Pros: "I liked that the seat reclined, access to some movies and shows, I LOVED the free WiFi. Snack were good too."
Cons: "As soon as I got onto the plane, a male flight attendant rudely told me there was no room for my carry on. I explained how my holiday would be starting pretty much as soon as I got off the flight and I wouldn’t have time to wait for a bag to come off the flight. He then replied how that wasn’t his problem. I said I would put the bag under my seat and he said if he saw it under my seat he would take it. He didn’t help me try to find room or do anything helpful at all. I took my bag and found plenty of space to store it. I was very displeased and shocked how I was treated. Also the Dunkin’ Donuts coffee was undrinkable. No where near what actual Dunkin’ coffee taste like. I also didn’t like that they tried to charge me money for the headphones."
Cons: "I had a very bad experience with Jet blue, they send me an email that the flight was still on time which was supposed to be at 11:am on September 21st , when we arived to the airport we found out that we were late for the flight so we missed our connecting flight, and we couldn’t get another flight to the destination, we paid for a full week and we won’t get there until Monday lm looking to get my money for All my losses, the Hotel in New York $254 the connecting flight and the coast of our resort, and all the aggravation the we got because of your scheduling, my name is Rola Barkho my address is 259 Wilson ave , Paramus nj 07652. Email address is rpperfectimage@aol. Com or my phone # is 201-913-9349 I will appreciate your concern. By the way it was our 28th years anniversary"
Cons: "I had a late evening flight and my neighbors chatted very loudly the entire flight. The gentleman’s seat was one row ahead but decided since there was an empty seat in our row he would sit with his girlfriend. The couple smelled of alcohol, not sure if they were served with more than one alcoholic beverage but it made the flight very uncomfortable. Even with my earphones on at a higher level I could still hear them."
Cons: "No blankets, no earphones, rude crew. Jet Blue used to be top notch, special. Now it’s just another packed crew with union attendants who do minimal and I mean minimal effort to make passengers happy."
Pros: "Very nice crew Love the free snacks"
Pros: "The staff"
Cons: "The mad delays"
Pros: "courteous staff,,,, friendly....good updates from the captain on weather....routing...very efficient ground staff during checking in"
Cons: "all was OK"
Cons: "Poor service"
Pros: "The atmosphere was just right for flying except when I entered the Aircraft I was totally turned off when I encountered a woman and her child and her carry-on pieces was already established in my seat 2A. She did move when I requested but what got me annoyed she had me locked in my seat because all her belongings remained in the passage way making it difficult to make my way to the restroom. IN MY OPINION THIS WAS A SAFETY HAZARD. I had every reason to suspect that she is known to the captain because he came to greet her. ERROLD"
Cons: "NO EMPHASIS IS PLACED ON ENSURING THAT SAFETY IS CARRIED OUT. I HAVE HAD SEVERAL TRAVELLING EXPERIENCES ON A VARIETY OF AIRLINES AND THIS WAS THE WORST FOR SAFETY. UNFORTUNATELY I HAD TO MAKE USE OF THE RESTROOM AND HAD TO BE USING MY ATHELETIC SKILS TO GET BY. THIS REALLY SPOILT MY FLIGHT. MY FLIGHT # WAS 881 TO ST. LUCIA SEAT 2A. SAFETY SHOULD NEVER BE COMPROMISED EVEN IF FRIENDSHIP IS INVOLVED."
Cons: "The screen just did work properly. I was unable to use it."
Pros: "The planes the same the inflight menu screen is basically the same. So all the things I liked about Virgin are still there. The overhead announcements were done rather well. Personality and great voice. Bathrooms were clean... Still love the mood lighting. maybe coordinate it with the company colors?"
Cons: "Somehow it seems less... happy. I don't know why that is but the loss of the safety video we knew was coming with the name change... but I kinda miss that upbeat song and the positive energy it put into take off. Also can't really recall the uniforms. I used to like those."
Cons: "* Flight was delayed, no one's fault. * Wifi was free, which is a very nice JetBlue feature, but wifi was often slow. I'm not sure this could be improved. * Because the flight was long-ish and we had to taxi for an hour, my computer ran down, and there were no electrical outlets at the seats or even usable on the plane, because it was an old plane. I lost a couple of hours that I could have been working. * One of the flight attendants was actually rather rude. Without any warning, she waved her hand in front of my face to get my attention during beverage service. I could understand this, maybe, if I had not responded to a question (I was typing on my computer), but she hadn't even tried to ask me what I wanted, she just went for this very abrupt and aggressive attention-getting technique. She startled me, and I told her she had. She did not apologize."
Cons: "Everything overall. The planes are old, the wifi was weak and didn't work on my leg back, the snacks are mediocre, the terminal is subpar. I will take Delta any day over jetBlue."
Pros: "comfortable seating space."
Cons: "We missed our flight by 2min, and no one made an announcement informing us that they were about to leave."
Pros: "Great crew and movie options."
Cons: "The passenger in front of me was rude, but that's not the Jetblues problem."
Cons: "Tv was broken"
Pros: "No complaints. Quite happy with jetblue. I will fly with them again."
Pros: "The ease which they handle boarding"
Cons: "Every thing are great thx"
Pros: "Prior to our flight, our captain made a joke and everyone enjoyed it. The flight attendants were friendly. I enjoyed one of the snacks (Popcorners) and I have never had that as an option on any other flight before. (Although, food would have been a greater alternative.)"
Cons: "There was a little bit of turbulence, which is never fun. (However, the captain did set the expectation prior to each time.) I love when airplanes have personal tv monitors but I strongly dislike the fact that there was a charge for headphones, for the ability to listen. I did not buy any / have entertainment during my flight and CC appeared to be available, but did not work. If it did, I would have provided a higher rating."
Pros: "The flight crew was wonderful. It really makes a difference when the staff is friendly. They made my flight great!"
Cons: "Took off late Security line was a nightmare and TSA has no idea what they’re doing Vinyl plane seats are too hot"
Pros: "Flight was on time and there is more room on jet blue than united. Flight even arrived early"
Pros: "Everything was super comfortable and the movie I watch really good I like having choices it what to watch．"
Cons: "It wasn't anything that I disliked. I just thought it was funny that when the plane landed in Bermuda everybody jump up before HE turned off the seatbelt sign like they would get out any faster.ＬＯＬ"
Pros: "Friendly, helpful crew."
Cons: "I could not recline the seat, and also the table was broken. The plane took off very late from schedule."
Pros: "The free wifi"
Cons: "The tv"
Pros: "Everything except the entertainment was great. However,entertainment on this flight kept going in and out."
Cons: "TV was flacky!"
Pros: "Free wifi, easy boarding, friendly and quick service"
Cons: "Could have used more direction to help people know where to load their carryons so they didn't put them too far forward in the plane"
Cons: "Late takeoff. Mechanical issue."
Pros: "Everything specially the crew members.very happy respectful ."
Cons: "The service friendly"
Pros: "Extra room"
Cons: "Sitting on the runway for an hour"
Pros: "Fast, efficient, friendly service. Great crew"
Pros: "Flight is what we have come to think of as okay because nothing hurts"
Pros: "But, this wasn't bad at all, even though we were on the very last seat of the plane. We were next to one of the flight attendants during take off and landing and she was very kind and we were speaking with her. The flight was smooth"
Pros: "Delta is the best--I sat in a comfy seat (middle seat at that) and watched 3 movies during my flight. Couldn't be better!"
Pros: "We spent 90 min in line to take off on the tarmac. Pilot kept us informed. Crew were very pleasant."
Pros: "The smootheness of the flight."
Cons: "The fact that the passenger behind me is was kicking the back of my seat. And it wasn't even a child!"
Pros: "Quick and on time. Comfortable seats."
Cons: "Not many movie options."
Cons: "No communication between different parts of the airport; early arrival, over 2 hours getting through baggage claim; good luck rechecking your bag; almost missed flight with a 2 1/2 hour layover. Workers on the ground don't care, or either don't know what's next on the transit through the airport."
Cons: "It was late and i missed my next flight"
Pros: "Efficient hop to Boston"
Cons: "I was not aware, when I picked my seat, that we were ahead of the Emergency Exit. My seat was extremely uncomfortable."
Cons: "Female flight attendants were rude and acted like the passengers were a bother. Tried to move to an emergency row after the doors closed, which was empty and the flight attendant refused stating we had to pay extra. NOT HAPPY"
Cons: "Horrible wait if nearly 30 minutes after landing"
Pros: "The environment and efficiency."
Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"
Pros: "Everything went wonderful. Excellent crew"
Cons: "No problems"
Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."
Cons: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."
Pros: "Entertainment, newer plane, great crew. and complimentary meal? fantastic."
Cons: "I checked in 12 hours in advance for both trips and was assigned a B seat toward the back of the plane for both, with no capability to select my seats in advance."
Pros: "Everything was pretty good like usual, except when we landed we sat on the runway for 45 minutes waiting for a gate as ours was occupied by a plane that was having mechanical issues. Not great."
Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"
Pros: "left on time - landed early. Gate checked my luggage for me."
Pros: "Complimentary meal and entertainment, very good service from flight attendants."
Cons: "Seat 43B?! I checked in 12+ hours in advance."
Cons: "3.5 hour delay due to lack of co-pilot. No consessions for delay when asked at gate. Lack of leg room. Broken tv, I asked twice to be fix nothing was ever done."
Pros: "The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive."
Cons: "I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I'm quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn't any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job."
Pros: "Get a day in NYC"
Cons: "Two daytime flights booked so can't get to Bangor until the 9:00 pm flight tonight. Aitline only coveted one night at the hotel. Had to buy a second night so we don't have to carry our bags around all day."
Pros: "Entertainment options weren't bad. Most of the crew was polite other than one flight attendant who seemed ambivalent and unhappy to be there."
Cons: "Three hour+ flight and just one tiny bag of pretzels? And no lemon or lime wedges on the beverage cart? Plus, I have to pay extra for one checked bag. I will only fly Delta if I have to in the future. Subpar airline."
Pros: "entertainment services"
Pros: "Fantastic SFO-based crew serving Delta One cabin. They are attentive, and constantly walk around the cabin to provide service."
Cons: "Delay at JFK (first, the inbound aircraft coming late, then 2.5 hrs taxing at JFK, finally landed in SFO but the gate was occupied)."
Pros: "Plane was very clean and flight attendants were helpful and friendly."
Cons: "Delta's domestic terminal at JFK is far too crowded, even at 8AM."
Pros: "All went well with every aspect of the flight."
Pros: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Cons: "The seats did not recline for anyone on the plane."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Pros: "I got a seat in the exit row with lots of leg room. The entertainment that I didn't use offered a great selection with very recent movies, etc."
Cons: "I didn't like that I had to take a bus to my terminal. I didn't like the fact that my gate was changed more than five times. I didn't like that my flight time was changed more than 15 times with no reason why until boarding time. I didn't like the fact that I did not get a seat assignment until boarding the plane. I didn't like the fact that they couldn't manage to scramble another plane and crew, but instead forced us to wait over four hours for one that was stuck somewhere else in the country."
Cons: "Most everything was excellent, however my 2 year old daughter's in seat entertainment screen wasn't working. It was a full flight and there was no option to change seats. I brought it to the flight attendants attention however she wasn't able to reset it. A 7-hour flight from NY to Zurich travelling with small children without the movies was not as pleasant as it could have been."
Pros: "The courtesy of the staff and the seats in the "delta comfort" section."
Cons: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Pros: "Enjoy able"
Pros: "The leg room was great, the blanket and pillow provided was great and the crew did not disturb me."
Pros: "The amount of movies to watch"
Cons: "Seating not enough room, couldn't use the overhead lights for 7 1/2 hour flight. Ridiculous."
Cons: "The quality of customer service and efficiency was lacking at the check in counter. Wrong information was given to many passengers as far as checking in baggage and being sent to several line ques for the agent to tell me in the end that I was told the information incorrectly since the beginning. I therefore was unable to board my flight on time, got switched to a new flight and the new flight was delayed for 3.5 hours."
Pros: "I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days."
Cons: "When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something."
Pros: "Really liked the plan"
Pros: "Crew was attentive, kept us informed throughout, and were friendly. Landing was smooth."
Cons: "Bathroom ran out of tissues and toilet paper halfway through the flight. Alerted the crew, and they added tp. Bathrooms seem to have gotten even narrower, barely any room to move in there! Also, we had to sit on the tarmac after landing for 30 min due to gate traffic. A few minor inconveniences, but overall tolerable."
Cons: "One crew member was running late. So we could not start boarding until she got there. Which created a chain reaction of events making the flight late. She was not a pilot. So why couldn't we begin boarding while waiting on her?"
Pros: "Delta always seems to have the most legroom between the seats - Even more than our transatlantic flight! The crew is always friendly and helpful, and nearly all our flights on Delta were on time or early."
Pros: "From the Ground crew to the Flight crew, you can feel the genuine care and thoughtfulness of everyone! They even remember you, if you fly often enough, and let you know how much they appreciate your business."
Pros: "plane had individual movies for free with each seat!"
Pros: "I didn't like anything about this flight. Only benefit of the doubt is the 2 hour delay as a runway in SF had shut down."
Cons: "We had seats at first where there was what looked like bubble gum bits stuck on one of the food trays. The flight was clearly not cleaned although it landed 2+ hours before the departure. We had to ask for a wet tissue and clean it up. That was of no use too as it wouldn't scrub off. My wife was feeling under the weather and so we asked for a blanket. The blanket was hardly a blanket and more like a towel. We then luckily could switch seats as there were 2 vacant. But, the air conditioner was leaking water in the seat to our left. The crew was callous and just stuck the passenger with some napkins saying it does that. I don't fly Delta a lot and my experience in this trip isn't inspiring much confidence."
Pros: "Pretty much nothing related to the entertainment system... It is nice that you can play movies for free over WiFi on your phone or tablet (since the in-seat system simply didn't work...), but, bizarrely, the WiFi movie selection was different from (and substantially smaller than) the seat movie selection. What's that about? And the WiFi movie scheme is way more painful than it needs to be, requiring you "check out" movies using your web browser, then switch to a separate app to actually watch the movies. Clearly the product of a company mindset whose ONLY concern is "can we check some box", with absolutely no interest in "how can we delight our customers?""
Cons: "So we get the same entertainment system all these flights use: some ghastly totally non-optimized Linux setup that was rebooted three times during the flight, took 20 minutes for each reboot, and never worked correctly after any of the reboots. (The only movie my system would ever play was the very first one, and none of the on-screen controls worked. The seat next door could choose multiple movies, but each movie froze after 40 minutes). The amazing thing is: why don't they just install a damn iPad mini or Android equivalent in the back of each seat? Would be lighter than what they have today and would work FAR better. You'd need some co-ordinating/provisioning software to provide for OTA announcements and movie updates, but basically it's not that hard... At the very least, hire a Linux-head to optimize your startup scripts! It's just sad to see this 20 minute startup process (all dumped on the screen) with its constant repetition of time-wasting startup steps that just generate errors on this plane's particular hardware setup..."
Pros: "The crew was nice. It was a pretty smooth flight."
Cons: "The entertainment system didn't work. Very long flight to not have entertainment. No plugs for personal devices. It looked like an older plane."
Pros: "Friendly crew and quick boarding process"
Pros: "Kindness of the staff at the airport."
Cons: "Being accommodated when your flight gets delayed over 14hrs. Not living in the area and all decent hotels booked up, me and my mother were forced to try to sleep on the floor at JFK, among a mother and two young children. That was a bad experience."
Pros: "Crew was very nice."
Cons: "Flight delayed by 5 hours last minute, making my layover 17 hours long. The delay caused my car rental place to give away my reservation so I had to wait an additional 2.5 hours to get a rental car. The primary reason for my travel was a wedding and although I made the actual wedding, I missed most of the pre-wedding activities that I had rsvped for. The seats were really uncomfortable, particularly the lack of low back support. I was very sore after the flight and was unable to sleep despite having been awake for over 24 hours prior to the flight. We were finally given meal tickets but was unable to use as everything closed at 10pm."
Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."
Cons: "Flight was delayed, but it's not even delay, but the terrible incompetent unprofessional way this was handled."
Cons: "Take off was delayed for nearly an hour and the flight re-routed because of weather. We had scheduled plenty of time to make our connecting flight but we weren't updated on how much later we would be. This caused a lot of worry and stress not knowing when we would land or where our connecting gate would be. Fortunately the gates were next to one another and it all worked out. There were supposed to be usb charging connectors under the seat but I felt around for nearly 30 minutes and couldn't find them. Nobody could."
Pros: "- Got to the destination early."
Cons: "- time it took to get off the plane. - time it took for baggage to come out. - being forced to check in my carry on bag that had fragile items."
Pros: "The boarding was quick"
Cons: "I am surprised that an 8 hr international flight, had no WIfi.. I had to continually ask and check the time with Crew members. This needs to change when the average seat is $800-900 and the flight holds 35 seats. AA is raking in WAY to much money to be this cheap. No WiFi and having to look up to the middle isle to watch a child's movie on repeat " Guardians of the Galaxy." My neck and back were in extreme discomfort from the 8 hr flight back to NYC. If AA had headrest monitors and WiFi this could be avoided. Its 2017 stop being cheap!"
Cons: "I didn't get home til 1am bc of this flight delay. A lot of the passengers were on the final leg of overseas travel, so we had a really hard time with the delays. Boarding was inefficient. Cree counted us like 6 times. Why is that necessary? Plane was old and uncomfortable."
Pros: "The crew was professional and very accommodating."
Cons: "Cramped quarters."
Cons: "Seats were too small which made it hard to get comfortable."
Pros: "The food"
Cons: "The smell of the bathroom"
Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"
Pros: "The staff was very pleasant and helpful. I was able to change my seat to sit with my husband because there were empty seats."
Cons: "I didn't like the fact that children sitting behind us weren't told to stop kicking the chair. They also spoke loudly when it was quiet and thus woke me up from my sleep. We were delayed leaving due to unforeseen circumstances, but our arrival time was only 15 minutes later. There was a lot of turbulence during this flight."
Pros: "All of the flight attendants on American Airlines were very helpful and professional."
Cons: "The American crew made a long flight comfortable and bearable"
Pros: "The crew was nice."
Cons: "The planes are old. Needless to say there is no Wi-Fi, and the only entertainment on a 7.5 hour flight was a tiny tv in the center of aisle. 1987 tech in 2017. Our plane was delayed for 8 hours due to a broken hydrolics system, and no compensation for additional expenses due to equipment failure was offered."
Pros: "I like américain airline"
Cons: "I don't like the transfer between the aéroport it take long time plus I pay the ticket for the bus when I ask British crew they sad is free. And I arive to my second fly in last minute.clise to miss the flight"
Cons: "The check in process at JFK was a disaster. The kiosk check in machines were constantly malfunctioning, where to line up was unclear, and staff acted frustrated. After several failed attempts with the kiosks you have to wait in line to check in at the counter anyways. It would have saved almost an hour of my time to just go straight to the counter-- had I been allowed to. I wanted to check a bag which contained some fragile items. Several bottles of wine which I wrapped in bubble wrap and cushioned with my packed clothes. I requested a "Fragile" sticker to be put on my bag. I was told "We don't do that here". So I asked if they handle ALL bags with extreme care and I was laughed at and told to go on my way. When I got my bag at my destination-- the outside of my leather suitcase was sliced to the lining. There were scuff marks and torn leather. My wine had been completely shattered. Not just a crack in the bottle, but flattened completely. My clothes were stained, my bag ruined. I don't know if putting a fragile sticker on would have prevented this, but I don't understand why they just "don't do that". We are trusting our property to the airline when we check bags. I will never trust American Airlines ever again. They don't want to know if I have anything fragile, and they don't care when I tell them."
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"
Pros: "Friendly and attentive crew. On time."
Cons: "Upgraded seat to be more comfortable. Very, very cold. Uncomfortable cold. Apparently it was an old plane and adjustments to temperature were difficult. No individual tv screens. At one point the steward lost control of drink cart and crashed into my personal headphones which he broke."
Pros: "Smooth ride and friendly staff"
Cons: "We were a little delayed"
Pros: "Friendly crew and efficient boarding"
Cons: "Older plane without individual entertainment choice. No food other than a single bag of pretzels offered."
Pros: "Excellent friendly crew, was able to get rest on an overnight flight with my wife, good selection of movies."
Cons: "It really wasn't "On-Time", but you couldn't tell that from the monitors. (I'm sure you like to keep your statistics "clean", but they shouldn't be dishonest.) A TSA? agent had us initially wait in a long incorrect line after we picked up our passport scanner sheets even though we told her we had a tight connection. Afterwards, she moved us along with a few others. That line could have swamped us!"
Cons: "4 hours delay and a plane with no tv or any kind of entertainment."
Cons: "Your partner vayama doesn't provide the terminal or airline. Went to Iberia/ terminal 7 just to realize it was AA/terminal 8."
Pros: "The view"
Cons: "3 hour delay - no compensation. Very old plane - no televisions, communal in-flight entertainment. Uncomfortable seats, dirty tables, loose arm rests. Food was outdated and terrible."
Pros: "Early departure and arrival, mostly comfortable flight, satisfying food, helpful crew"
Cons: "I did not have the option to reserve an aisle seat in advance, and I was stuck with a middle seat."
Cons: "The flight to NY took too long and I missed the connecting flight to DC. There was no one to help speed up the process through security and customs so I could make my flight instead, I was just rebooked for a flight 4 hours later. I have to drive to Richmond, VA tonight to make work tommorrow. I hate this neglect towards time."
Pros: "Great staff. Decent food. Great entertainment selection"
Cons: "Boarding process was a bit messy"
Cons: "My flight was changed to a different airline owned by Alaska. The new airline did not have my reservation information. If was a bit of a headache when checking in."
Pros: "Customer service excellence The flight attendants were very attentive"
Pros: "When I arrived at the airport to see the scheduled 9:30a departure was pushed back to 1pm, the gate crew did a good job of keeping us updated and they even provided lunch! The plane was undergoing maintenance but they found another plane and did not have to cancel the flight, and ultimately got us to our destination safely. Crew was very nice."
Cons: "Flight was delayed 4 hours so my half day of travel became a full day, half of which was mostly wasted at the airport. Would rather have been with my family than sitting at the airport."
Cons: "My family and I make I JFK -LAX reservation 4 months ago. We came to LAX three hours before our flight to make sure we get good seats. At the checking kiosk we did not have the option to pick seats , there was a message on the boarding pass that said to go see boarding agent. So we did, appreantly they over booked the trip and they were looking for volunteers to give up their seats!! Why did we have to be on stand by if our booking was confirmed 4 months ago!! They made us wait until the gate was closed and then they found us seats . This trip caused us mental anguish I will never fly American Airlines again"
Pros: "Never made this flight they rerouted."
Pros: "Reserved seating at time of boiling so all 5 of us sitting together."
Cons: "When we got our boarding passes we were all sitting in different places. I cannot understand how you sit a 3 and 4 year old away from their parents. Shocking oversight."
Pros: "Comfort. We had a bulk head seat. Newer plane"
Cons: "No food offered . Not even for purchase."
Cons: "The stewardesses repeatedly rammed their cart into my seat. They were so rude. it was appalling. I will never fly american airlines again"
Pros: "The associates at the terminal, who faced long delays and concerned and frustrated customers were patient and gracious. Following prescribed procedures they made announcements, apologized and provided snacks for the long delay."
Cons: "Having to wait for an extended time in the terminal. Delays turned my 10 hour journey into 24 hours."
Cons: "Delayed almost 3 hours."
Pros: "Flight was on time and service was good"
Cons: "Airline refused to honor ticket purchased through vayama. Kayak. American seems to be in some kind of work slowdown and they tried to make as many people as possible miss their flights. It was awful. I will never fly american again. Awful."
Cons: "The crew i ask for a coffee with half and half and he tell me that is not a starbucks horrible fligth departure delayed"
Cons: "The cabin crew were quite unpleasant. Seats are terribly crowded and uncomfortable"
Pros: "Terminal in JFK was on not crowded, flight was not completely full."
Cons: "No mid flight snack"
Pros: "Was really good flight"
Pros: "Very professional. Overall great. WiFi was free. Very fast. Left 3 minutes early and arrived 17 minutes early."
Cons: "Made me reprint my boarding pass. Bad food. No outlets. No in-flight entertainment."
Pros: "Newer Aircraft had a little more legroom than I have seen in the past. Complimentary entertainment was excellent. It made the time on the ground and in the air go by quickly (even on this short flight)."
Cons: "Time on the ground waiting for takeoff. We spent more time on the ground than in the air. But that is more the congestion at the airport than the airline."
Cons: "Flight was delayed by almost an hour Because all flights were delayed, the waiting area was crowded. Therefore, I sat in the "priority" boarding area. A representative came in and rudely ejected us from the area. I could understand if there were "priority" passengers who needed a seat, but nobody needed those seats. Customer service should have trumped their rules in this instance."
Pros: "Food was very good and crew was very friendly"
Cons: "Seats were very small... very uncomfortable travel 10hs in a tight seat!"
Cons: "Not having to wait in the hot line. It is terrible that you cannot pick any seat if you buy economy. And the economy seats are tiny!!! The rate for checking in baggage is more expensive than other airlines. Food was terrible: both for dinner and breakfast had plane awful sandwiches . Not traveling iberia again"
Pros: "Check in process was fast and easy!"
Cons: "More comfortable seats"
Pros: "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Cons: "The lack of education and polite of the Stewart is a minus on that airline"
Cons: "It was frustrating to have to pay to check only one bag for a long international flight. Fortunately, I had two seats to myself, so it made it easier to be comfortable during the long flight. Food was mediocre, but good enough. Would have preferred more vegetables or fruit than sweets."
Cons: "I could not fly"
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Pros: "seat empty next to me"
Cons: "food, flight attendants"
Pros: "The crew was good."
Cons: "The seats are not confortable at all."
Pros: "It was a direct flight"
Cons: "Ticket had no info on baggage allowance. Got charged $55 for one piece. Website has glitches that would not save passport info. Flight attendant did nothing. Did not ask people to have their seats upright during landing. No food or even water for a 7 hour flight unless you pay. Seat uncomfortable. Horrible experience."
Pros: "I never got on this flight."
Cons: "I was at the airport more than 2 hours ahead of my flight time. By the time I made it through check in, security, and immigration, I was already cutting it close. A random security check right at the gate made me miss my flight. There were no timely options to re-route my flight unless it was at a fee of over >$2,000. Horrible, stressful, experience."
Pros: "Who assigns the seats? A monkey?"
Cons: "Who assigns the seats? A monkey? Half my party was seated away from me (including my 5 year old daughter); we were put in an exit row and then moved. Everyone around us was sitting apart from their traveling companions so that we talked over each other. The whole thing was absurd."
Pros: "On time, polite, comfortable"
Pros: "Our seats were very comfirtabke"
Cons: "Nothing, it was all great!"
Pros: "Very friendly"
Cons: "Had to take a flight to New York 2 days later, then drive back home"
Cons: "Bad customer service. Food was stale and I threw up"
Pros: "Too long to check in not enough counter open , I was at the airport at 0500 for 0745 flight almost missed my flight when you don’t have the choice to do it online. Nothing is offered on the flight not even water spacialy after running around to find the gate, not on time made international connections difficult"
Pros: "Nothing stands out."
Cons: "The seats are cramped, no leg room. The passenger in front of me reclined her seat and spent the majority of the flight in my lap. The temperature on the plane was hot. if you're in an aisle seat you might feel the air conditioner but not if you're in the center of the row. There are not air vents above the seats. This was a long flight to be miserable."
Cons: "late departure from boston resulted in late arrival in madrid.More than 12 passengers missed the connecting flight to malaga by about ten minutes. iberia could have delayed the flight to malaga and its customers would have had a much better day."
Pros: "Food was good, comfortable, nice happy workers, etc."
Cons: "It was hot in there and the WiFi wasn’t working Besides that it was good"
Cons: "The flight was cancelled at the last minute due to a hurricane. Both British airlines and Iberian airlines posted conflicting information as to the flight cancellation, hence affecting hotel reservations and proceeding flights. The whole process has been a nightmare. I will have serious reservations booking future flights with either airline. Very disappointed !"
Pros: "The flight has enough leg room considering I'm 6ft. The entertainment was world class. The flight was smooth."
Cons: "The flight attendant was slightly rude. The food was not so good. Every meal they had, had cheese in it."
Pros: "Quick boarding."
Cons: "No movies or videos. Children crying and screaming."
Pros: "I enjoyed the food and entertainment"
Cons: "We were delayed so I had to run to my connecting flight. Got on, bags stayed in Madrid."
Pros: "The plane, food and entertainment were satisfactory."
Cons: "Outbound flight TO Paris was cancelled."
Pros: "Good deal and good service!!"
Cons: "Not very Organized at boarding!!"
Pros: "very comfortable had my own TV screen with free Wi-Fi loved it"
Cons: "I had my own TV screen with free Wi-Fi loved itI thought the food going was better then on the return trip to New York I was in row 57 and most of the food had run out by the time they got to Wes the one meal I had which was a burger was all dried out again going to Madrid had better food"
Pros: "Wide bodied aircraft"
Cons: "No free drinks or snacks"
Pros: "Staff was friendly, bathrooms kept clean, and seats were comfortable. Entertainment was top notch."
Cons: "We kept trying to order water and food from our screens but the process was complicated, long, and ultimately didn't work. The system is buggy."
Pros: "It was nice flight"
Cons: "I ordered an extra check in bag which got messed up on this flight. Only three movies available to watch"
Pros: "I liked the air crew and the media systems on the plane."
Cons: "I did not like the fact that we were charged 75 euros because our bags were .5 kilos over weight. The lady put the bags through before giving us the cost and the option to move things around into our carry on bags. That was extremely disappointing."
Pros: "Madrid airport was modern, clean & very welllaid out"
Pros: "I felt rushed when eating. There was not enough time to eat when they were coming to offer more bread and coffee. They were in a hurry to pick up. Food was short"
Pros: "Didn't happen!"
Cons: "Waiting for luggage at JFK."
Cons: "I got fever after I boarded the flight. After the lunch/dinner , probably 30 mins after it I asked for Hot water or some hot tea as I was feeling cold. Both the flight attendants told me the service is closed. If this is your hospitality, ba**s to you from next time."
Cons: "There was a tall guy sitting behind me, and I was forced and prevented from laying back during a 7+ hr flight."
Cons: "Terrible American Airlines customer service. Avoid AA including "alliances" with other airlines."
Cons: "The fight from Chicago to London was a nightmare."
Pros: "Promptness of flight. Comfortable seating. Excellent food and service."
Cons: "Personal entertainment unit did not work, making for a very long flight."
Pros: "It got me where I wanted to go."
Cons: "15 minutes late arriving which made connection tight. Very little legroom."
Pros: "Flight was fine."
Cons: "Lost luggage for now 2+ days costing me a lot of money to try to enjoy the trip and a friends wedding."
Pros: "On time departure"
Cons: "No leg room"
Cons: "Iberia elected to upgrade me to business class for around 70 dollars, to which I agreed. However when boarding my plane they made me wait around for 10 minutes, finally informing me that my business ticket was downgraded to economy because of a "full flight". Which is pretty ridiculous on it's own. But it doesn't end there unfortunately. When I asked how I could get my money back for the faulty ticket they sold me, they wrongly informed me of not one, not two but three desks where they could help me. After running around the airport for about an hour, and having equally useless conversations each receptionist basically told me I was out of luck and I should just call customer support and beg for my money back. So here I am, I basically feel stolen from. As far as I'm concerned I will be willing to go completely out of my way to avoid Iberia Airlines."
Pros: "The flight crew was fantastic, the flight was not crowded, and there was a decent selection of media."
Pros: "Flight went extremely smooth. No issues during the layover they even got us an earlier flight to our layover destination, giving us more time between flights."
Pros: "Horrible experience"
Cons: "Cancelled flight couldn't get another one through them until 2 days later."
Pros: "Our flight boarded slightly later than expected but ended up taking off on time. Flight crew was courteous and provided water the entire time to ensure everyone was hydrated. In flight entertainment was nicely done with a personal touch screen headrest TV that had ample TV and movies to choose from. We landed slightly ahead of schedule and by the time I got to baggage claim, my oversized bag (snowboard bag) was already waiting for me."
Cons: "Flight was cancelled 5 mins before I arrived at airport and never received any notification"
Cons: "Information provided on delays was limited and information on connecting by flights was incorrect"
Pros: "Food and cocktails included alongwith entertainment"
Cons: "Hour late .. departure delayed ..pilots caught in traffic"
Pros: "The people at the front desk in gander were great"
Cons: "There were delayed at every stop. I had a 9 hour delay because the flight attendant had food poisoning. How was there not a replacement?"
Cons: "Flight was delayed for more than hour."
Pros: "The flight was comfortable over all. It was on time. The staff was pleasant."
Cons: "It was hard to connect our computer to the movies. It was rather confusing and eventually we came to the conclusion that there were only 2 films that were compatible with our laptops. They were the unrated films from film festivals."
Cons: "They over sold tickets"
Cons: "Paying for baggage."
Cons: "Flight was delayed 4 hours"
Pros: "Right on time. No problems boarding"
Cons: "No food/entertainment"
Pros: "It's on time"
Pros: "I liked the newer plane as the head rests were more comfortable with the movable sides."
Pros: "One of the flight attendant saw I needed help holding my second big bag while I was putting my carry on in and she held it for me without me asking and helped me find my seat, it was very stress relieving for me, and I really appreciated that. She was also very nice to everybody."
Cons: "I had a sprite and the amount was very little, I feel like the cups have got smaller. But that's not a big deal"
Pros: "There was an excellent agent during boarding. I didn't catch his name but he was a tall dark skin gentlemen and he went over and beyond to assit me. His kindness left a lasting impression on me. I only wish I had his name, because he deserves to be noticed for his excellent service."
Pros: "Flight was on time with easy boarding and exiting"
Cons: "The peddling of food drink and duty free alcohol was not pleasant plus not given with a smile"
Pros: "Early and luggage delivered quickly"
Cons: "Personal movies had horrid sound"
Cons: "The flight was considerably delayed, so that we missed our connection, the airport personnel at Newark sent us all over the place attempting to pass off the problem onto somebody else- even encouraging passengers to go to Montreal and "figure it out from there." Bags were taken off the plane and then put back on...the subsequent flight (the next day) was also delayed, and required half he plane to sprint through Montreal to their connections. It was not worth it. Especially considering I tried to call Air Canada for some of my refund and the number they gave me was a fax line."
Pros: "seamless flight"
Cons: "movie choices were poor"
Cons: "Flight was delayed - no problem. But. Then kept getting delayed til I knew my connecting flight was missed. Talked to gate attandent who could care less. Told me and many others not her problem. Need to talk to someone in Toronto. Fortunately in Toronto they took care of things"
Cons: "All three Air Canada flights that I had to take on this itinerary were late including the 2nd one which was six hours late. Air Canada personnel on this 2nd flight did not do a good job of communicating information to the customers during the delay. Air Canada booked be on a 3rd night that lead me to only get 3 hours sleep in a hotel. AC does not work with the customers when booking flights. they just make changes after the previous flight has left the ground."
Pros: "Flight was good.dela"
Cons: "Delay for both ways"
Pros: "Boarding by zones worked efficiently and boarding was quite smooth. Flight was smooth as well."
Cons: "First time flying this airline and I was surprised to see TVs on the plane though they had a smaller selection than other airlines. They made an announcement at the gate before boarding that anyone with a US passport had to complete an info card. I feel that was an inefficient way to collect that information as people who arrived after the announcement did not complete it. The card seemed a bit pointless."
Pros: "Free movies."
Cons: "Delays at the gate going and coming back"
Pros: "I was surprised at how much leg room there was. Also, there were a lot of entertainment choices for such a short flight."
Cons: "They didn't clearly call zones, so I wasn't sure when I could board and ended up being one of the last people to get on the plane."
Pros: "Great crew. But aircraft had mechanical issues."
Cons: "Stuck on plane for 90 minutes before take off."
Pros: "Really took advantage by jacking the prices on return flight changes caused by their cancellation of outbound due to weather Because I had two one way flights, the changes required for the return flight were my problem"
Cons: "Ripoff 500 and two hours of hold time to get acrewed"
Cons: "the seats were very uncomfortable and didn't recline"
Pros: "Newer plane"
Cons: "Delayed for 4hrs and less than adequate meal voucher for $10 for dinner? Very disappointed and I'm a long time AC customer."
Pros: "Time is way to early and specially When you have to wait inside the plane for 45 minutes because there is traffic for landing that is inconvenience for the passenger."
Cons: "Flight was delayed by 30 min"
Cons: "Very very bad customer service. I was flying to Rome from NYC on Friday night and my flight was cancelled. I was just notified by a text saying that there was a change in my flight. After calling customer service, I was forced to take the afternoon flight on Friday as I had to be in Rome for a wedding on Saturday. Even if I was rushed to the airport (my call with the customer service took place at 12.00 and the flight was after 2.30 hours...) and cancelled all my appointments and had to take special permission to leave from work, I was never offered any upgrades or refunds while at the same time the attitude of the rep was take the change or leave it. At the airport, I called again the customer service to understand better the cancellation policy based on their website and their response was to apply on the website and maybe I would get a little bit of money and they don't offer upgrades for these kind of situations. They indicated that it is up to gate manager to decide for upgrades, which when I tried this approach I was notified that the customer service should have flag me appropriately....I don't really care about the refund or the upgrade as at the end I was able to reach my destination on time; however, it was extremely disappointing to see a whole organization that does not take into consideration their customers time and ignore any descent customer service to them. Simply, never again."
Pros: "Standard flight - everything was as expected."
Cons: "Flight got cancelled and no alternative arrangements made Worst thing the guy at front desk did not even announce the cancellation and subsequent impact Poor customer service"
Pros: "Everyone was super polite"
Cons: "After waiting at the airport for hours with multiple delays the flight cancelled. I still haven't made it home. Today is my little girls 2nd birthday and I have been away from her for 12 days now. The earliest flight I could get is 10am. I won't get home till at least 12 noon."
Pros: "Wonderful service while on board"
Cons: "Very little space to move for such a long flight."
Pros: "Everything went smoothly. We even landed a good 20 minutes before we were supposed to. Best flight I've been had"
Cons: "Short movie list"
Pros: "We were very impressed with Air Canada and would highly recommend flying with them to any destination!"
Cons: "Organized, friendly, polite staff. Everything ran very smoothly, especially the actual flight."
Cons: "Difficult to understand the boarding announcer at the gate, although it may have been a function of poor audio equipment at the airport."
Pros: "Flight was ontime! Attendants were corteous"
Pros: "Staff fun and competent."
Cons: "Staff were overworked, and when did they stop offering a meal on long haul flights? Instead an ala carte system that TOOK FOREVER. Any crummy entertainment. Very disappointing..."
Cons: "would be helpful to set up cabi lights according to destination's time. Also, no socks provided for this long flight."
Pros: "The crew and boarding is always efficient."
Cons: "It is a must to upgrade your seat if traveling longer than 3 hours."
Cons: "Flight overbooked. Told I didn't have a seat until 45 minutes before departure. Staff were rude and unhelpful when tried to ask why i didn't have a seat, No food on flight and generally poor service."
Airlines flying to Bermuda have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Bermuda
Masks required on board, masks provided on flights to Bermuda
Social distancing seating
Middle seats unavailable to book on flights to Bermuda
Testing for antibodies, testing for symptoms for flights to Bermuda
Waiving of change fees. Search flexible flights to Bermuda