Find cheap flights from Austin to Brazil
Good to know
|July||Best time to beat the crowds with an average 6% drop in price.|
|December||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$1,258||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Top tips for finding cheap flights to Brazil
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly to Brazil is August.
- Morning departure is around 120% more expensive than an evening flight, on average*.
FAQs - booking Brazil flights
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Top 5 airlines serving Austin Bergstrom to Brazil
Scores according to KAYAK customer reviews
Pros: "Efficient and sanitary"
Cons: "Baggage handling at Wilmington is extremely slow and typically is."
Cons: "Way exceeded my expectations!"
Cons: "After 1 hour, still sitting on the tarmac waiting to get to our gate."
Cons: "We were seated near the back of the airplane. The heater came on midway of the flight, by the time we landed, it was difficult to breathe because it was so hot. The flight attendant all relocated from the back of aircraft to the front aircraft where it was cooler, I assume. I was worried for my son."
Pros: "The seat was ok, but the crew was very good and helpful"
Cons: "Good company, have the very good attendants"
Pros: "The crew was pleasant and professional. The on-board entertainment was excellent and the seats were actually comfortable. I was provided the option to use any restroom by the crew without regard to my seating location."
Cons: "Nothing comes to mind."
Pros: "I have used Delta long time. Used to be really bad. Today. Good good."
Cons: "Free beer"
Pros: "I reached y destination."
Cons: "One flight attendant yelled at me for switching seats, even though I had asked permission to move seats. Another flight attendant clumsily kicked me when leaning over to serve another passenger. After living in Japan, it's pretty rough to see the low bar of American customer service."
Cons: "Boarding was very slow and exiting the plane was also slower than normal. An overhead bin was locked and that delayed passengers"
Pros: "Crew was nice"
Pros: "Crew was very friendly and helpful seats and movie were awesome!!!"
Pros: "Loved the plane, people and timeliness"
Pros: "Actual flight"
Cons: "Could have done without the almost 5 hour delay and no good options for alternative flights. We got in at 3am and it ruined our trip as we were exhausted for my daughter’s college visits."
Pros: "Snacks and drinks and movies on point."
Cons: "No cheese its."
Cons: "Boarding was disorganized. Snack mix tasted plain."
Pros: "Getting offered a stipend to change flights - getting my preferred rental car"
Cons: "A direct flight"
Cons: "Seat didnt recline and very tight between passenger seats"
Cons: "That Delta was not more accommodating when I missed my flight.. Got totally lost in Austin. Have never driven there before and highways were difficult at times. $503 to get on another flight home. Ended up getting better deal at Southwest. Will most likely stick with them next time I am forced to fly."
Pros: "Good landing, great service."
Pros: "The service was good, employees friendly and helpful. The plane was surprisingly nice for such a short flight."
Pros: "love that Delta is now giving out Kind bars. Thanks!"
Pros: "Charging stations, roomy seats"
Cons: "One attendant was a bit snarky."
Pros: "Flying and going fast, plus the people are kool too."
Cons: "That it was a short trip."
Cons: "Plane was late numerous times. Boarding was painful"
Pros: "Quick boarding"
Cons: "Flight was delayed with no explanation, The crew sprayed me twice with the fizz from opening soda cans with no apology."
Pros: "A plenty trip!!!"
Cons: "Ran out of fuel and had to divert to Birmingham. Disappointed. Turned into a 3-4 h delay. When we got to ATL our gate was occupied. All in all very poor service. Delta is better than this."
Cons: "Seat did not recline."
Pros: "love that each seat now has a USB connection to charge your phone"
Cons: "headphone jack to watch movies shorted in and out constantly"
Pros: "Everything was great. Very nice flight"
Cons: "No complaints"
Pros: "Although boarding began late, it was efficient and we left on time."
Cons: "Even a 29 dollar Comfort Plus seat had very little legroom."
Pros: "Great free movie selection"
Cons: "Flight delayed"
Pros: "Despite a delay, we arrived in White Plains on or close to schedule."
Cons: "The gate agent just kept going on and on about trying to make up the time from a delay (18 minutes ...hardly world ending). The lead flight attendant wasn’t much better"
Pros: "Seat back movies Staff was attentive and patient with my sick teen daughter."
Cons: "Old plane with no seat back entertainment on one leg of journey."
Pros: "Delta plane was renovated for the entertainment and seat comfort. This was the first time I didn't have to recline the seat because the normal incline felt fine. Legroom was good also. Every seat had a screen and free media to choose from. Very impressed. Great job Delta!"
Cons: "There was wifi onboard and it was advertised that we could connect and use iMessage, whatsApp and Facebook messenger free of charge but I wasn't able to do so on this flight. I didn't ask about it but this would be an excellent amenity to keep in touch with the people on the ground"
Pros: "The crew was nice and friendly and the plane was half empty."
Cons: "When are the Airlines going to start serving a decent coffee on board? It does not matter Delta is now serving Starbucks. Something they do that messes up the whole thing, probably overheat for too long."
Pros: "Hey, domestic U.S. flights aren't all bad! I was pleasantly surprised by the kind service and amenities on this Delta flight. There's a plethora of free movies to watch, and the crew continually checked on us to make sure we were hydrated. I think Delta may become my new prefered carrier for domestic flights."
Cons: "Bathroom ran out of toilet paper, but staff helped fix this after I talked with them."
Pros: "It was crouded seat were uncomfortable otherwise ok"
Pros: "Great service from the attendents and awesome movie selection"
Cons: "Seats not the most comfortable and boarding was sluggish."
Pros: "Fast flight great service"
Pros: "Crew was friendly and helpful"
Cons: "The cheap seats were… well cheap. Not enough leg room"
Cons: "Delta delayed our outbound flight causing us to miss our connection."
Pros: "The entertainment is good; several new movies"
Cons: "The dirty seats, the awful food and wine"
Pros: "Avg flight"
Cons: "They changed my seat to a worse one without any explanation. I picked my seats on line for a reason and dont like them changed. Older MD series plane from AUS to ATL."
Cons: "Flight was delayed over 2 hrs, as a result, I missed my connection, had to stay overnight at a hotel"
Cons: "Late starts"
Cons: "Seat comfort"
Pros: "Crew cordiality"
Cons: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."
Pros: "Crew speaking french"
Cons: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."
Cons: "45 minutes between getting off the plane and getting your bags is ridiculous"
Pros: "Foot rest in coach"
Cons: "Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly"
Pros: "Good seat space, comfortable, on time arrival"
Cons: "The food was ok, not great. The plane was Very cold!!!"
Cons: "The flight was late"
Cons: "I paid U$100,00 to dispatch a piece of luggage and it did not arrived."
Pros: "The crew that flew us there was great"
Cons: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."
Pros: "Crew were helpful. I was given the wrong seat number and they helped sort it out. They also did priority boarding for us when the queue was ridiculous"
Cons: "The check in process was a mess with people going from all queues and it took far too long. They also have me the wrong seat number for boarding causing lots of confusion"
Pros: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Cons: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"
Pros: "Good entertainment on board and the crew was fairly attentive, but not as attentive as on other airlines."
Cons: "Food was not great, but at least it was edible. Thought the crew could have also asked about refills more often."
Pros: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Cons: "More choices of TV shows to watch."
Pros: "Crew, on board entertainment..."
Cons: "Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies."
Cons: "Great service, excellent food, very good quality, comfortable, thanks so much for everything. ❤️❤️❤️❤️❤️"
Cons: "I missed my flight because a connecting flight I booked with you all got canceled would I be able to get a refund or claim back"
Cons: "TV at each seat"
Cons: "Better aircraft and personnel should smile and be more friendly"
Pros: "Seats were acceptable. Crew was competent and prompt."
Cons: "Boarding was adjacent to C04 with the Aerolineas flight leaving 5 minutes before us. This congested the boarding but was well handled."
Cons: "more seat space and padding, no charge for soft drinks"
Cons: "Flight attendants rude and lack of cleaning in the toilets."
Pros: "The food and in-fight entertainment"
Cons: "Comfortable seats"
Pros: "Boarding and Check in was really good"
Cons: "The temperature of the plane was too cold. A bit warmer would have been better."
Cons: "Old aircraft Business seat narrow"
Cons: "Muito triste minha bagagem nao apareceu na hora do desembarque viajei na classe executiva essa e a ultima vez"
Pros: "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Cons: "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"
Pros: "The crew was excellent very very nice . The seats are ok ."
Cons: "Food is very"
Pros: "On board entertainment"
Cons: "You have to pay for everything"
Cons: "Breakfast is too early, as soon as take off they serve. it should be before landing."
Pros: "It was very fast to board, and the landing was great"
Cons: "No entertainment, no free snacks"
Cons: "Desorganização do embarque e atraso na saída"
Cons: "Original flight cancelled without any notice / auto check-in not available / delay / aleatory seat selection / poor food service"
Pros: "I loved the service, attention they flight attendants gave me and feeling like I was at home.."
Cons: "My only complain would be the customers that are in airline, but that’s not the airlines fault..."
Cons: "Unless you have a super category in this airline, don’t even try to apply to an upgrade. Employees have more preference than you"
Pros: "The seat"
Cons: "The food. Awful. Awful. Beyond awful."
Pros: "Good service by attendants. Good food."
Cons: "The long delays one after the other. Delayed take off, re routing mid-air to Rio instead of São Paulo. The trip took +4 hours more than planned. Chaotic."
Pros: "Tryp Hotel at GRU"
Cons: "We should get some sort of refund. Just food and hotel is not enough"
Pros: "Gave good snacks"
Cons: "Annnouncements weren't clear in English or Spanish only in Portuguese"
Pros: "The food was really good. The service was good as well. The movie selection was very good."
Cons: "Economy seats are really uncomfortable for long flights, my knees suffered."
Pros: "Nice crew, helpful and friendly"
Cons: "Late boarding, no television or personal entertainment options, food was not so good."
Pros: "Bad services, bad food, No enterteiment services available."
Pros: "The plane was clean, the flight was good with minimum turbulences."
Cons: "The food was poor. At least three middle rows did not have any entertainment. We reported the problem, the chief/supervisor flight attendant said that she was going to assign us new seats, she then disappear and did nothing to solve the problem. I spoke with another flight attendant requesting to speak with this supervisor again, she said that I rather voice my complaint through latam.com and the mentioned supervisor, not only lied to us, but never showed up. It appears that latam needs to reinforce their staff training or perhaps to renew their staff supervisors and train them to avoid unnecessary lies to their passengers."
Cons: "I have time toget the other flight but they already have every thing ready to let us in Sao Pablo, I have to stay 1 day. That was very bad."
Pros: "The movie choices are endless!"
Cons: "I wish I was told about the Lan app to download before we took off"
Cons: "TAM is extremely unreliable and will never leave on time. LAN was actually very nice, but their sister TAM is by far the worst I've ever taken. I will be very clear next time when booking in South America to not take TAM again. We were delayed by 2hours for no apparent reason."
Cons: "It feel weird to have the crew discussing their personal things/stories while selling the on board duty free."
Pros: "Nice people and good food"
Cons: "The tv stopped working halfway through flight"
Cons: "Poor food and drink service. The entertainment system was antiquated."
Pros: "The fact that I made it to my destination on time was good. Flight attendants were very professional and attractive, pleasant to speak with."
Cons: "It was a couple days ago and I had had a long previous day so I don’t recall anything that was so out of place that really requires any improvement."
Pros: "Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days."
Cons: "Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport"
Cons: "Waited on tarmac in Mexico Cory for 50 minutes to park the plane"
Pros: "Crew was friendly and professional."
Cons: "Not having to pay for first luggage."
Pros: "Cabin crew very attentive, engaged and friendly."
Cons: "The boarding structure did t have very clear signs for priority boarding and the leg room didn’t seem anything different from reg economy. I feel I didn’t get anything more for what I paid for AM plus."
Cons: "Departure delayed. Seat does not recline. Not even a good foot rest. On first class."
Cons: "Everything very poor"
Pros: "Crew was great and the flight was nice other than the one issue."
Cons: "Lady told me my bag was too big and tried to force me to check it. I’ve flown all over the world with this bag and never had a problem. Also when I walked down to the plane, I just walked right in and the bag fit perfectly and nobody said anything. She needs help with how she handles these things."
Pros: "I liked that there was no bag fee. A meal was included with each flight. Complimentary cocktail! Free entertainment and all flights were on time!"
Pros: "Nice, new plane"
Cons: "Check in not organized well. Unhelpful staff. Likewise on board: mediocre service (particularly given it was medium haul business class). Was vastly under the standards of practically every other airline I have tried (and I have tried a very large # in all continents)."
Pros: "good service"
Cons: "the food"
Pros: "I didn’t like the fact that it took forever to get here we had to wait 21/2 hrs to get here"
Pros: "Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice"
Cons: "We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline"
Cons: "Our flight was cancelled and your service sent a vague email which didn’t even hit my inbox - please in the future write the name of the destination in the “your flight has changed” email and possibly call someone to let them know."
Pros: "The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM.."
Cons: "The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off"
Pros: "Free in-flight entertainment, and headphones are great for a long flight like that, plus the food was decent."
Pros: "Food was good"
Cons: "Customer service not good...staff not accommodating"
Cons: "I will never fly Aeromexico again or use Kyack again if I do not get some type of compensation......and I ha. Had nothing but good experiences with both in the past on many many occasions"
Pros: "Flight attendants were nice and helpful. Food was great."
Pros: "Very comfortable. Good service in general."
Cons: "Limited snacks available throughout the flight, only nuts."
Pros: "Un avión en buen estado con buena variedad de Filmes"
Cons: "Quedamos mucho tiempo esperando dentro del Avión antes del despegue y después del aterrizaje"
Pros: "The in flight crew was kind and helpful"
Cons: "The gate agent in New York was terrible. We didn’t get a drinks round on the way from Mexico City to New York."
Cons: "Horrible customer service and delayed all our plans"
Cons: "over booked flight"
Pros: "We made it"
Cons: "We sat on the tarmac for two hours. The flight was cold and miserable and today I’m sick."
Cons: "How crowded it was and how much they charge for luggagr"
Pros: "Conforto das poltronas. Mesmo na area mais simples."
Cons: "Comida, pois nao da pra comer feijao preto no cafe da manha junto com omelete, sistema de entretenimento que nao funcionou por quase 3hs. A equipe tambem parecia nao querer atender os passageiros."
Pros: "Great staff, smooth ride, entertainment but my screen would restart frequently"
Cons: "Wish there were outlets in the plane or WiFi, the screens would black and restart interrupting your movie."
Pros: "Smooth ride, great staff."
Cons: "Wish there were outlets."
Pros: "The plane is very comfortable"
Cons: "We arrived on time but we did not landed. The pilot kept circling around Montreal and no information was provided to passengers."
Pros: "Great crew, great fare and pretty easy and convenient process."
Cons: "Seats aren't the most comfortable and very little leg room"
Cons: "Miss morning fight onAeroméxico ,canceled our return fligh thome Wanted to charge us more to More to book a flight back the fair was the fair was double the price what I paid so I had to book with United Airline"
Pros: "I liked that the flight departed and landed on time."
Cons: "The flight itself went well. The best part of it was the professionalism of the staff. The worst part was waiting more than an hour for the luggage to come out of the carousel. This is a record for me. Only two flights arrived at that time at O'Hare International Airport."
Cons: "my luggage had items stolen from it and i have not gotten any response from the airline regarding my missing items! im outraged"
Pros: "Entertainment Modern airplane Comfortable sit"
Cons: ". . . because of delays. Cannot comment but see above."
Pros: "The flight attendants were friendly."
Cons: "I didn't like that there was no personal tv screen. And the seats were very uncomfortable. No space felt trapped in the middle seat with no room."
Pros: "There were no delays. Very easy on line check in. I was able to print out boarding passes, at Guadalajara airport very effortlessly."
Cons: "No complaints."
Pros: "In general the service was good!"
Cons: "In México city needs to be better organized the people from Aeromexico who attende the customers!"
Pros: "Priority boarding is what I like in this trip."
Cons: "The crew had occupied the front overhead lugguge space that cause passenger need to find space for their luggage not around their seat. The crew member also occupied the remaining business class, is it better to upgrade some customer to the business to have great experience for the trip."
Pros: "Hatted !"
Cons: "Extremely disappointed. The flight was cancelled and next day it was delay for about 2:30 hrs and they let us waiting inside of the plane got about 1h 30 min . I will never use air Mexico again"
Cons: "Aeromexico in a new cost reduction strategy decided to lower the temperature in their air conditioners making it a VERY uncomfortable flight. Also the lady at the gate didn't let me board the plane with a frappuccino arguing that's what the no liquids policy is about. A blatant display of ignorance and lack of training."
Cons: "Lack of information which caused delays to board."
Pros: "Everything is better, from aircraft to service to food to the fact that they don't charge for everything. And yet, they are successful. Aeromexico is a great example of a great airline."
Cons: "Kayak DID NOT reserve a seat for me and I was put on waitlist-even with a purchased ticket."
Pros: "Nothing. It really was the worst travel experience we've had."
Cons: "Staff at boarding area was rude and disorganized. Plane was worst I've seen. Old with the least legroom I've seen yet."
Pros: "The man who eventually offered to change seats with me"
Cons: "The stewardess screaming at me. Their overall lack of understanding that I suffer from a severe fear of flying and amclaustrophobic on planes. Seated me in a middle seat in emergency row, which completely freaked me out and then moved me to a seat with solid metal armrests that my larger body could not fit into, then yelled at me and embarrassed me in front of dozens of passengers until a man offered to change seats with me. Completely unprofessional staff and terrible experience. Not only did I arrive to TJ 5 hrs late, I was traumatized."
Pros: "The crew was attentive and helpful."
Cons: "Our layover was originally supposed to be an hour and a half in Phoenix. As we were boarding the plane from Austin to Phoenix, we got a notification that our layover had been delayed an additional 5 hours due to construction at SFO. I’d have appreciated more of a heads up than as I’m boarding."
Pros: "Fast boarding"
Cons: "More snack choices"
Cons: "First plane broken, second plane broken, overall 4 hours late, 2 hours of that sitting in a hot plane"
Cons: "Our flight was cancelled on Sunday and they couldn’t get us out until the following Saturday. So we had to cancel our reservation and get refunded... except American says talk to royal jordanian, royal jordanian says talk to air booking. Air booking isn’t reimbursing us and want US to pay $400."
Pros: "Nothing was better than standard"
Cons: "It felt like the staff had instructoions not to smile not even once. The food was beyond terrible. I’m not asking for hot bread like other airlines do, but at least serve it at room temperature instead of super frozen. Same for the butter. The continental breakfast had nothing continental about it"
Cons: "The legroom on AA's new planes is atrocious."
Pros: "Ease of check in"
Cons: "DIdnt understand why a seat as not assigned. A few people had the same issue and the gate agent suggested we may not get seats. Very stressful given he need to make an international connection. Gate service was not available early enough."
Pros: "Courteous personnel"
Cons: "Almost wouldn't let me check my luggage to Europe as I arrived an hour in advance to flight from Austin to Dallas, ground crew claimed I should've been there 3 hrs early. Says so nowhere. Then flight departure was delayed! No individual video screens, no choice of movies. No food."
Pros: "Flight was on time. Attendants were nice."
Cons: "For the 100th time, you seats are too dang small."
Cons: "Terrible plane. Old. No tv. No charge points"
Pros: "Good price, effective transportation, nothing special"
Cons: "Very full, not super comfortable"
Pros: "Good entertainment options in newer flights."
Cons: "Food options for first class could be better."
Pros: "It's just like very other airlines."
Pros: "Can't think of anything at this time"
Cons: "Bought this ticket as gift for my grandson. His departing flight was 4 hours late! Therefore the people picking him up in L.A. Had to pick him up after midnight instead of 8pm. Airline wouldn't try to get him a seat on another airline to help the situation. Thought I was booking this on Alaskan airline but turns out they used American. Will never use this sight again. Going to book directly with actual airline next time"
Pros: "Seats were comfortable. Entertainment was appreciated. Flight was smooth and landed early. There was just no offer of food unless for purchase and I was hungry and look forward to that. Even just a bag of pretzels!"
Cons: "See above"
Pros: "Quick boarding to make up for a late flight arrival."
Pros: "I was flying with 2 children on my own and had an issue booking seats together, the gate agents worked to find a solution when we arrived and we were all seated together. Thank you so much for keeping us all together, as my one child has aspbergers and the other is only 8 and we are not frequent flyers. I highly recommend your airline to everyone I meet. Everything met or exceeded our needs. Thank you so very much."
Pros: "Airport expansion"
Cons: "Due to construction traffic is a problem but still manageable"
Pros: "Quick connection"
Cons: "Tiny overhead bins - even in first class"
Cons: "Kiosks were not functioning and we were forced to stand in long lines for customer service for luggage tags Many passengers missed their flights No help for those using malfunctioning kiosks only one person to help hundreds of stuck customers and we barely made our flight"
Pros: "The stewardess/flight crew were awesome."
Cons: "Airport staff, tight seats and boarding process."
Pros: "Our experience was very smooth. We appreciate all the work that went into making this a pleasant experience for all of us."
Pros: "wifi was great"
Pros: "Plane did not crash."
Cons: "Has anyone at AA ever watched the insane boarding process? No running water on the plane, not hot anything (coffee, tea, food). Generally terrible experience, like most of the airlines."
Pros: "Service was not only on time we landed early as oppose to me losing 1300 usd on my original flight to dallas for work Friday which I didn't make and cost me out of pocket"
Cons: "Staff behaviour"
Pros: "Staff was wonderful."
Pros: "Arrived. Crew was nice."
Cons: "Seat too small, cramped leg room. Was told there was no space for my carry-on and to check it, but there was plenty of space when I got on plane."
Pros: "Newly refurbished plane"
Cons: "Ran out of red wine"
Cons: "The 20 minute wait before we could dock at the gate An annoying air vent making an intermittent noise... Something broken obviously"
Pros: "Aircraft 777-200. I've seated in row 14, wich have great confort for legs."
Pros: "I did not like any of it."
Cons: "We couldn't hear any of the group calling. There were so many different reward members that by the time group B was called I had to check in my baggage. I was not able to pick another seat during ticketing. When I fly for business I generally have a carry on so I can quickly catch my ride however dour to check in of my baggage I had to wait another 30 min before I received my baggage. Air hostess were not very friendly or helpful."
Pros: "I prefer this size plane to the other alternatives."
Cons: "No snacks were offered at all."
Pros: "The flight was only 30 min"
Pros: "fly was on time"
Pros: "Boarding was fast."
Cons: "No internet on plane. Plane was older. Seats were not comfortable. Had to wait 40 minutes in hot plane for our gate to be available for our plane to pull into."
Pros: "Flight attendants allowed me to move into an unoccupied seat to have more room. Very polite."
Cons: "I paid $40 extra to select a seat and the seat was a middle seat and very uncomfortable and a rip off."
Cons: "Terrible customer service, multiple flight cancellations"
Cons: "Apparently my seat change did not go through because I was still stuck in the last row near the bathrooms. I must say, the fecal aroma really complemented the on set nausea that was triggered by the turbulence. Every time I thought I was gona drift off to sleep I was rudely awakened by the constant "thwacking" of the bathroom doors. The family next to me was nice enough but they did have a toddler who was very loud and unhappy and the tantrums followed. I have been a server for 14 years and generally can brush annoyances off like this but this was by far the worst flight I have been on."
Cons: "Headphones should be provided in flights"
Cons: "Got cancelled"
Cons: "When going to website to link to free entertainment the flight is wifi capable but you must purchase Internet. Not sure why they did not make the move to add free entertainment on a 4+ hour flight."
Pros: "Crew were nice and as accommodating as possible."
Cons: "On a round-trip, both airplanes on outbound and return flights had mechanical failures, resulting in over 3hr delays both times. This was for a short Austin-Dallas round trip, where I could have driven in less time than what I spent delayed at the airports. I can only conclude that AA is skimping on maintenance."
Pros: "No weather issues this time"
Cons: "Nothing good flight"
Cons: "3rd flight with AA this year. Luggage damaged for second time."
Pros: "O bom humor do comissário de bordo."
Cons: "Atraso (nos voos de ida e de volta) sem que tenham sido dadas explicações ou informações."
Cons: "The seats were so cramped we could barely move. It was hot, it felt like there was no a/c most of the flight. The flight crew was late which delayed my flight. Awful. I will never fly American Airlines again."
Pros: "It is the first time in my history of flying AA, the plane took off on time and landed early! When buying this flight, I was dreading the headache I would deal with choosing this airline: delays, delays, delays, and extremely poor customer service. But much to my surprise, from check in to landing the flight and the process was very smooth. Keep it up AA!"
Cons: "The fight attendants are not the friendliest and they present an attitude for anytime you request something."
Pros: "Power outlets. Friendly staff."
Cons: "What entertainment was there? No movie, you had to pay for internet. United to me seems to be a lesser luxurious airline, not like how it use to be. It’s apparent that they are making some cut backs. Not liking this bag fee they’ve added."
Pros: "Good entertainment selection"
Cons: "Stewardess was impatient, rude and not helpful. Asked for milk & it was spoiled which made my daughter gag. Worst part is I called United to confirm they would take care of the transfer of my luggage all the way to my final destination even with sleeping over in Japan & they said yes. Turns out, I had to get all my luggage & check it back in the next day."
Cons: "No legroom in economy"
Pros: "On time departures and landings"
Pros: "Not much"
Cons: "Due to space limitations this was one of the most uncomfortable transatlantic trips in about 30 years"
Pros: "Punctual flight, fabulous flight attendants, and the best airline food I’ve eaten in a long time. I can’t remember the last time passengers were given a menu to order food from ."
Cons: "No WiFi on board"
Cons: "Flight switched, old plane operated by Privelage Style, 0 entertainment and poor service throughout the 7 + hours from Chicago, flight an hour delayed as well"
Cons: "My July 11 fiight UA1259 was delayed and I could not connect to Milan. I had to stay in Newark for 1 night. But UA assigned me a hotel about 1 hour driving from Newark Airport. I had to rent by my own money $160 a day. UA should arraign a hotel either close to the airport or pay the rental car for me."
Pros: "Just your avergae flight and time for a quick flight to a nearby city"
Cons: "Just luggage being lost at the final destination was a despressing conversation"
Pros: "Overall experience was good."
Cons: "The food and the long layover"
Cons: "3 hours late departing, missed connection in EWR"
Pros: "The flight was just another flight, crew was speedy, and proficient."
Cons: "The seating is way too compact. Me and my neighbor we're hitting elbows the entire time."
Pros: "United did manage to reroute us so that we cought up with the flight to Europe we were booked on."
Cons: "The arrogance and attitude from air crew, ground service staff to lounge receptionist was unreal."
Cons: "Price was not competitive"
Pros: "Everbody seemed nice. Smooth ride."
Cons: "The back bins get filled too quickly. Same issue going and coming."
Pros: "The connection Austin to Newark, Newark to Amsterdam"
Cons: "plane could be cleaner"
Pros: "On time"
Cons: "It took almost 15 minutes to get my bag back that I had to gate check. We were not allowed to carry on."
Pros: "Easy boarding for elderly slow passengers"
Cons: "Crowded seat space"
Cons: "Cramped, lost my bags for three days."
Pros: "I liked having multiple lines for each boarding group. I think it would make sense to board from back of plane to front. I think it would make it go quicker"
Cons: "Having to check my bag plane side."
Pros: "Great staff"
Cons: "I wish they posted about the United App for free entertainment."
Cons: "Limited space"
Pros: "Smooth flight. No delays. Courteous staff."
Pros: "The aircraft size. The fact that the plane left and arrived on schedule."
Cons: "The overhead compartments were very small and didn't fit a regular size carry-on suitcase.."
Pros: "Polite crew"
Cons: "Stinky plane"
Cons: "Customer service via phone was unhelp and kind of snarky. She knew I was several thousand miles from home trying to get back, but wouldn't arrange for me to get on a different plane without a $650 fee. Another airline would have bumped people off their flights so I could get hiome. I was not pleased that my missed flight couoldn't be accommodated reasonably. Apparently my ticket was wroth nothing..."
Pros: "Personnel is nice"
Cons: "There is no one to help guide you if you have questions. Basically if you need help, get in an unorganized line. Check-in is a free for all. Signs are not clear or prominent. TSA Pre-Check was closed at one part even though I was told it was open."
Pros: "Male flight attendant was friendly and relatable"
Cons: "Very rocky flight, female flight attendant was mocking male attendant, reading from the manual so I was hearing all the possible worst things that could happen and sanitary conditions of the bathrooms, very unpleasant. We also ran out of water so instead everyone had to wash their hands with the bottled water and sanitary wipes"
Pros: "The United Service was a VIP treatment for me. Im very happy with this airliner."
Cons: "I need to pay for the entertainment I know the movies have cost but the TV and Music was a sad moment for me thanks God I Have tetris on my cell."
Pros: "I liked that I slept the whole way."
Cons: "That united barely serves any snacks, need something besides that wafer that won't even make a dent in hunger."
Pros: "Piolet communication, safe smooth landing inspite of horible turbulence."
Cons: "4hr delay, late on serving snacks, small aircraft, no tv, no phone charge system in the seats like other airlines/planes has."
Pros: "Like the prompting with manage the fist travel (Austin-Houston)."
Cons: "The travel Austin-Houston only they serve wather! That's ridiculous. In the way Houston-Quito the fly assist not collaborate in the order of the passenger behind me. He's stay the travel continiusly standing and kick the seat. The people not turn off the cellphones and electronic equipments. The old mans passengers not respect the rules."
Pros: "I like having options to purchase snacks during the flight."
Cons: "Boarding process was horrible. Very little overhead bin space available so many carry on's had to be checked. Leg room was worse than other airlines. Had 3 flights cancelled in a matter of 24 hours when other airlines were running flights at the same time. Needless to say - not a good first experience with United and won't be flying them again any time soon."
Pros: "Everything went smoothly"
Cons: "Very disruptive passenger"
Pros: "The flight was quick and the flight attendant and crew was very kind and helpful."
Cons: "The Airplane was extremely cold!!! The seats were not comfortable"
Pros: "Ease of getting to the airport and gate for our flight. Flight was short but I was comfortable."
Pros: "we landed on time"
Cons: "we took off late"
Pros: "I didn't miss my connecting flight"
Cons: "Only 10 minutes to go 30 gates to catch my connecting flight. Not good at all!"
Pros: "Thanks for the upgrade"
Cons: "Thanks for the upgrade"
Pros: "Crew nice."
Cons: "Paying for tv. Internet in airports doesn't work."
Pros: "Not much you can say about a 30 minute flight."
Pros: "New seats were comfortable!"
Pros: "Everything went smoothly. Gate attendants and flight attendants gave clear instructions, kept us informed of the progress and status of boarding/the flight/ landing etc."
Cons: "no complaints"
Cons: "Lose baggage"
Pros: "One of the legs of our flight was canceled due to weather. The staff at the desk was very helpful in getting us rebooked."
Cons: "Check-in staff was so unfriendly and unprofessional, I have decided to never fly United again. It also took almost 25 minutes on-hold to try and get a customer service rep on the phone and by that time I was going to be late for my flight and United would not refund my money even though it was their issue that was causing my delay. There are too many other airlines to have to deal with the rude people at the check-in area and the lack of customer support."