Daily cleaning, installation of cabin HEPA filters
|July||Best time to beat the crowds with an average 24% drop in price.|
|December||Most popular time to fly with an average 21% increase in price.|
Average price round-trip
|$334||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Southwest has waived its change and cancellation fees on flights from Austin to Cancún. Confirm policy on booking site.
Mexico has not implemented any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened.
A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the land border.
There are currently 205,651 active cases of COVID-19 diagnosed in MX and 13,814 deaths as of Dec 4 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 2h 30m, covering a distance of 922 miles.
There is 1 (nonstop) flight between Austin and Cancún per week.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($73) and Spirit Airlines ($88), and the lowest round-trip tickets have been found on Multiple Airlines ($178) and Spirit Airlines ($198).
Southwest flies once weekly (Saturday).
From Austin to Cancún, Saturday is the cheapest day to fly on average and Monday is the most expensive. Flying from Cancún back to Austin , the best deals are generally found on Sunday, with Friday being the most expensive.
When flying out of Austin you will be using Austin Bergstrom, often referred to as Austin Airport. You will be landing at Cancún, also known as Cancún Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Austin to Cancún.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Cancún from Austin is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Cancún with an airline and back to Austin with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Cancún from Austin up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crews on Qatar airlines are always top notch!"
Cons: "Absolutely perfect from departure to arrival. Our first time flying jet blue and it was incredible"
Cons: "Wifii In plane"
Pros: "Unlimited snacks, comfortable roomy seats, refreshing looking cabin, family boarding"
Cons: "On time flight"
Pros: "On time, great service, clean plane"
Pros: "Flight attendant was exceptional!!!"
Pros: "Crew was great - friendly, helpful."
Cons: "We were in last row and seats don’t decline. No way to charge my phone."
Cons: "Flight was a little delayed"
Pros: "Especially nice flight attendants, all personnel were kind. I like seeing the snack choices in the folder ahead of time. For the person who couldn’t turn off the tv, just turn the brightness all the way to dark."
Pros: "everything went great"
Pros: "Even landed early!"
Pros: "The in flight entertainment worked on this flight."
Cons: "Flight delayed since early this morning, another 45 min delay on the tarmac and the wifi went out midflight. It wasn’t the most bubbly flight crew either, sort of miserable."
Pros: "how much training is provided to flight attendants for listening skills?"
Cons: "uncomfortable seat"
Cons: "More leg room"
Cons: "The check-in counter wasn't open until much before the flight. Had to wait a long time in a queue to check-in."
Pros: "The attendants were very friendly and accomodating. I have been travelling jetblue for seventeen years when flights to Buffalo was $49. I love jetblue."
Pros: "Absolutely nothing, zero stars in every caterory available"
Cons: "Only 1 flight per day to from Austin, Tx. Our 4:11 pm flight on Monday, Oct 9th was delayed 2 houra bc of weather in NY. That was understandable. However, our flight was delayed another 4 hours bc of no gate, held up earlier flight to Boston bc of late passenger and countless other issues. Such as maintence, rebooting plane systems, etc. Employees were clues and every employee gave different explanations. Once we boarded the flight crew was nasty and rude. Lastly, after boarding we were held at gate for another half hour before taking off. This was first time in many years i flew on jetblue bc i switched to american post jetblue tarmac nightmare. I will never fly jetblue again ever."
Pros: "The flight was the smoothest, the service was excellent, watched football nfl thur.nite, could not have been better, thank you Jet Blue!"
Cons: "It was all good"
Pros: "I liked that fact that we landed safely"
Cons: "The crew wasn't pleasant , the fact that you can't even get a free headphone is ridiculous, the check in process was good , the airplane was cramped and small"
Pros: "Liked everything!"
Pros: "Refreshing to see an airline really care about comfort in all seats."
Pros: "Kindness--Inwas getting married in s week!"
Pros: "The crew was friendly. The plane super comfy and lots of room! So glad to say JetBlue is my new favorite airline."
Cons: "Over all flight was good, friendly and on time. On the first flight our seats did not sit back...stewardess had to remove our cushions to make adjustments."
Pros: "like the TV movie access"
Pros: "On time and great food and service"
Pros: "Not Much. Worst airline I have ever flown on."
Cons: "Food was a bag of chips. No in flight movies. Flight was delayed several hours."
Pros: "Comfortable seats, easy boarding."
Cons: "Food service seemed to take a while to get started"
Pros: "Every one was helpful and kind. Especially boarding and unboarding personnel"
Pros: "They plan has a a lot of key room"
Cons: "When I bought my ticket I was not able to pic a seat. I am big guy and seat choice is a big deal. This was an obvious attempt to get you to upgrade to an even more leg room seat for a cost. When I called the customer no service line they told me i have get that done at the airport. I got to the air port early and they said you have to get that done at the gate but you can upgrade if you want. When i went to the gate they said you have to wait until 30min before the fight but you can upgrade. These are just shady sales techniques."
Pros: "I liked the spacious seating of course"
Cons: "I was disappointed in the boarding, I traveled with my young daughter and infant son and when they announced those who require additional time, handicap assistance,etc I proceeded to board then all these other folks also jumped up skipping me and my children when it was not their turn. And the gate people allowed them to do so I had to be the one to say excuse me we were here 1st. On top of that when we landed back in NY I heard my stroller get tossed and discovered when I got home it was broke. So upset!!!"
Pros: "Great service and comfortable seats"
Pros: "The crew was very funny and nice. They handed out healthy snacks, not just cookies and crackers and being able to watch th during flight helped the time pass"
Cons: "i just didn't like that you had to pay for anything extra.. if you wanted a blanket, headset, food or some drinks. Just seemed like a little much"
Pros: "JetBlue employees were friendly"
Cons: "Both flights were delayed with no notification to me I volunteered to check my bag at the gate and JetBlue lost it and hasn't refunded me Screaming children"
Pros: "All I can say, it was OK."
Pros: "Easy flight. Enjoyable. Great leg room."
Pros: "It was my first time on JetBlue and the ride is extremely comfortable."
Cons: "The departure time of the plane was moved foward by 2 hours and we got no notification from Kayak or Jetblue. When we arrived at the airport they said we were lucky to catch the flight because it had been delayed. If the plane was not delayed, we would have missed our connecting flight with no communication."
Pros: "Everything was smooth as silk. One of the best flights I have ever been on. I loved Sky-Fi and the entertainment choices. It was all on on time. I will definitely choose Jet Blue if I have a choice."
Cons: "I prefer to have my seat assignment before I go to the gate."
Pros: "Kiosk check in much improved from a year ago. Nice having plenty of scales pre checking in. Lots of kiosks."
Pros: "Polite, efficient, value"
Pros: "I got home with little fan fare or incident"
Cons: "Flight delayed an hour. Video screen was malfunctioning. No supermodels on flight."
Pros: "Leg room is always a plus on JetBlue aircrafts."
Cons: "Or the aircrafts are dated or I am not sure why they cannot provide outlets for charging smartphones, or other devices."
Pros: "Jetblue performs at its usual high level. Friendly staff, welcome from Pilot, and standard package of beverages."
Cons: "The E190 on this route is showing its age (as are many of Blue's E190s). Lack of power, tiny video screen, marginal resolution point to the need for an overhaul of this jet. They are apparently in progress of updating the E190 fleet. Much prefer Blue's A320's which in my opinion is a great ride."
Pros: "Roomy, comfortable seats - free Wifi and movies were a nice perk."
Cons: "Gate agent in Austin was nasty, rude, and incompetent. Obliviously did not have any respect for business travlers."
Pros: "Good value, Directv, efficient, free snacks and drinks, free in flight wifi"
Pros: "I managed to get overhead space. Person sitting next to me was nice."
Cons: "Seat-back entertainment electronics unit blocked foot space."
Pros: "Nice easy ride once the plane got there"
Cons: "2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something"
Pros: "Non-stop flight, free snacks and Directv, polite, pretty good all around experience."
Cons: "Flight was cancelled and we were not informed. We missed international flight and nobody took any proper responsibility."
Pros: "New seats, comfy, legroom, pleasant FAs"
Cons: "Only coke products. Asked for tomato juice - was told it would be $2.50. Nope."
Cons: "Baggage fees higher than expected and seats don’t recline"
Cons: "Added fees for seat and carryon luggage."
Cons: "Rude lazy attendants. No effort to offer even water to me on a two hour flight. All they wanted us to do was clean up trash to make their job easier. Nickel and dimed and this kind of service?????? Also didn't need a repeated 15 minute sales pitch for a credit card!"
Pros: "very warm staff"
Pros: "Staff was nice"
Cons: "They have stripped down the seats of this plane to make more room to squeeze in more rows. The seats are incredibly uncomfortable even for my short 3 hour flight. The try table is less than the size of a half sheet of paper - you simply cannot put your laptop up and work. $35 for a carry on, nickel and dime you for everything including a drink. Last time I will be flying frontier!"
Cons: "The two hour delay on the return flight"
Pros: "The crew was very nice and boarded the plane quickly."
Cons: "Basically everything else was awful. The seats were the worst I've ever sat in on an airplane. There was something poking me in the back the entire flight. On an international flight there should be some sort of food options beyond m&m and rice krispy treats.... I ordered one, and they had none left. There wasn't even a magazine for me to look at while on the plane. Really disappointing experience from stem to stern"
Pros: "Even with very rainy weather in Austin, flight left on time. Crew was very nice on both our flights. Plane was clean. Comfortable enough--about what to expect in this day and age."
Cons: "A lot of fees with Frontier flights. Wny not just include in the original fare of the flight?"
Cons: "The initial price did not include a free seat . Had to pay $16.00 extra for a seat."
Pros: "NOTHING! They cancelled it!"
Cons: "They cancelled my flight the night before, their website gave confusing information (some places said it was on time, some said cancelled), and I was on hold for SEVEN HOURS!!!!! They never actually answered the phone. Guess what? I went to the airport in person, and nobody was at the Frontier counter for 3 hours. When someone finally showed up, THEY TOLD ME TO CALL THE NUMBER I WAS ALREADY ON HOLD WITH! I told him I'd been awake the entire night trying to solve this issue. SCREW IT! In the end, I went with Delta, costing me $441 more dollars on top of what Frontier stole! Delta was fantastic, the guy who booked me was hilarious and helpful, and I'm never messing with this 3rd party nonsense again unless I get a full refund."
Pros: "The crew was fantastic!!!!"
Cons: "Seats were too close. Hardly had room to move at all."
Pros: "The price but then you get charged for everything else without being Told before hand"
Cons: "Seats, loadness. Service, temperature of plane, space, smell, baggage charge."
Pros: "It was cheap and left on time and arrived early. Crew was polite, pilot was funny. Can't really rate the food since I didn't buy any. There was no entertainment."
Cons: "All frontier cares about is nickle and diming their customers. The flight was not too much less than any of the other airlines, but I should've done reviews before choosing them. They charge you $20 for your seat on top of your fare when you try to check in 24 hours early. They charge more for a carry on than a checked bag. They do not provide anything complimentary during the flight. Drinks are $2. Overall, I spent just as much as I would've with Southwest of American, but I felt ripped off and unappreciated. If you want a loyal customer base, Fronteir, I suggest you change your flight policies. This is 2016 and customer service is everything."
Pros: "New plane. Good deals on food, though you had to pay."
Cons: "4 hours late on departure, with various reasons given depending on the staff. Flight attendants were good at their job, but could not be both polite and stern (as in, please sit down while the plane is still climbing, or even a "Pay attention, please!" said during the emergency evacuation procedure discussion.)"
Pros: "Another passenger got a little light headed during the flight and the crew did excellent well on helping and resolving the issue."
Cons: "Comfort Entertqinment Crew professionalism Food and drinks"
Pros: "The flight attendants and staff were friendly"
Cons: "The flight was delayed and they didn't even keep us posted as to what was going on with the flight. By the time we arrived to the gate, our gate was occupied so we had to sit on the plane for an even longer amount of time. If anyone had connecting flights, they would have missed them by far."
Pros: "The only two things I was dissatisfied with was baggage claim how nearly after 25 minutes finally our bags came. The second was the air stewards. They kept smashing into me and I was sitting on the aisle seat. One was skinny so I don't know why she kept bumping my arm the second one was overweight and even if he sidled he still would brush passengers's parts of their body on the aisle side. The tall skinny stewardes walked very heavily and I was trying to nap and everytime she walked past it woke me up. She needs to learn how to walk lightly that's my feedback"
Pros: "I don't usually even do reviews but since flying with Frontier from many places. But being military and flying from multiple cities and going with Frontier I have experience super cheap tickets through other websites, quick check ins, free baggage because I am military and non-stop flights that have great take off and arrival times. Frontier is my favorite out of the many other airlines I have taken."
Pros: "I liked the amount of space I had in my seat that I voluntarily paid to have."
Cons: "The seat itself was not very comfortable. Also, a member of the crew was either not masking her disdain for her fellow crew members very well, or has a wicked case of resting-bitch-face, it was kind of off putting."
Pros: "it was a direct flight. It was the only carrier with a direct flight. The plane arrived with no difficulty."
Cons: "The Frontier website was misleading. On check in it asked to pick a seat assignment, which were charged additional money for. I tried to undo the seat assignment (after I went and read their policy that it was optional.) So the website is fixed, that it can not be changed. So I called Frontier and after a 45 minute hold time was told options (seat assignment) can not be changed and I had to pay for it. This added $24 each way for a total of $48 additional charge. Also only a small carry on allowed. so that added an additional charge of $30. The seats don't recline even a little bit. as it was an Airbus and not a Boeing plane. not as comfortable as Boeing. Less padding in seat also."
Cons: "You should let your kayak users know that frontier doesn't allow carry on bags the way most airlines do and that you have to pay $30 for one. It's deceiving"
Pros: "The plane was clean, the staff on flught was professional but I already knew I would have to pay for a carry on so opted not to take one. Stepped on board with a bag to go under a seat which was the only saving grace for a flight with this airline. A reasonable price if you aren't taking much."
Cons: "After the flight I looked at my credit card statement and noticed a LARGE, unexplained charge. (When I say large I mean 4x the price of the original ticket). Turned out that when I checked in they decided I needed my full middle name because the initial wasn't enough, even though that's all they originally asked for. Then they automatically charged me for the change without notifying me! Reported it to my credit card company as fraud until I found out what happened. They ended up refunding the charge, admitting they shouldn't have charged it in the first place, but what a hassle! Not an airline for passengers who care about their money."
Cons: "Didn't make flight because online boarding pass would not scan, and there was no crew at ticketing counter to assist. I was told by TSA, and not the airline, that the same crew at the ticketing corner moved to the gate to board people 45 minutes before flight. Because I was there 40 minutes before flight, I got zero customer service. This was my first and last time flying Frontier! I wish zero stars was an option."
Pros: "the price"
Cons: "to early"
Cons: "The flight crew prior to getying on the plane were rude and outlandish. They have no tact and were not respectful to travelers. You have to payfor what others consider complimentary services. In addition, the flight was delayed with no explanation. I will not be flying frontier again."
Pros: "I have only flown major Airlines carriers my entire life until last week when I booked a flight on Frontier Airlines. I was as impressed with this airline as any others that I have flown in the years past. I would definitely recommend this airline and will be flying it more in the near future!"
Cons: "Since it is a smaller carrier, the destinations and times are limited. However, I will Frontier anytime that I book a flight and it fits my itinerary! Great airline!"
Pros: "Good crew and cheap flights."
Cons: "Both destination and returning flights were delayed. I knew about the carry on and checked baggage fees, but it was still a bit of a hassle. Make sure you pay during booking to get the best prices. I did NOT know all drinks and snacks were an extra charge. If you know all this ahead of time and don't have a time schedule, it is a great, inexpensive company"
Pros: "Can't believe I was charged $45 for a carry on bag each way. Soda and coffee starts at $1.99. Was not informed byKayak and priceline that these fees would be in place. The only good thing is this is a nonstop flight Austin to Las Vegas that on united and American has layovers."
Cons: "I will fly Southwest next time because the fees added up to almost $100.00"
Cons: "Seats smal. And uncomfortable Charged more for carrying than checked bags Not happy overall"
Pros: "The price."
Cons: "You shouldn't charge for a carry on."
Cons: "Frontier offers a deal upfront on your ticket price, but does not tell you that the only baggage you are allowed to carry on free is one personal belonging, like a purse. At the counter, they then charge $50 for a small carry-on suitcase( ONE WAY!), or $40 one way if you let them check it on, adding an extra $100 to the price of your ticket, making other major airlines ticket prices more desirable! Then, on board, you find very narrow seats that don't even recline at all, and they offer you nothing on the flight - NOTHING AT ALL, unless you pay for it!!! Then to top off their deceptive treatment of their passengers, their on-line web site encourages you to choose your own seat on the plane, never telling you that you'll be charged each way for that personal choice! If you are able to figure out this trick and continue on to where you allow them to randomly assign you to a seat ( usually such seats are the worst ones on the plane: the dreaded middle seat) you will not be charged! I hate underhanded, sneaky deception and poor service like that and I will NEVER fly Frontier Airlines again!!! There's no way I will encourage greedy dishonest behavior like that and I'll tell all my friends and family members about my experience!!! I hope they rot in hell!"
Pros: "This was the only direct flight I found to Cancun which is a big plus. The price appeared cheap and I had recently flown on Frontier on a package trip booked through Funjet Vacations so was aware that seats are small, not well padded, do not recline at all and have the world's smallest tray for your beverages."
Cons: "When I checked in I discovered that we would have to pay $30-35 for checked or carry on bags each way! Only if you are booked through Apple or Fun Jet are you allowed one free checked bag so beware! This increased the cost by at least $60 per person if you can keep it down to just one bag per person. Also, there are not any complimentary drinks, you will be charged for everything. Lastly, my TS-pre check status doesn't matter since Frontier does not participate."
Pros: "Best price!"
Cons: "Probably the most uncomfortable flight I've ever been on. Seats are rigid, cannot recline. An 8-hour flight to Europe with decent seats is more tolerable than than my 3.5-hour ride to Cancun. Dare I say it's painful, and I'm not even old!"
Cons: "Everything..... To begin with I didn't even get to go on the flight I was scheduled for because I got there and when I went to print my tickets.... It was impossible to because it advised me to see the counter person... Well there was no one at the counter so I proceeded to the office... No one was at the office! I ended up missing my flight and losing my money... It seemed like some sort of scam ... Basically a loop you could not get out of and no one es there to help.. Worst experience!"
Cons: "I was charged for everything and your flight was not much cheaper! Luggage carry on, not even a complimentary soft drink! The landing shook my teeth! Honestly not impressed."
Cons: "My flight from austin to Dulles was delayed 5 hours. There was fog, but other planes were departing. I got to my son's house at 8:30 that night instead of that afternoon. Returning, i was stranded in the Atlanta airport for another 5 hours. Ostensibly because of control tower issues in Austin, but a walk down te hall showed all other airlines departing to Austin. Horrible. When I finally got home at 12;55 a.m. I was exhausted and then came down with a cold.I will ever recommend this airline to anyone."
Pros: "Staff was nice and courteous"
Cons: "My flight was delayed but I didn't get email until 230 am and I had to wake up at 420 am. Also my luggage was lost so I got a 50$ voucher. I am attending a dental seminar in a sweater and jeans. My bag got delayed another day and was only given another 50$ but I have to spend 200$ to get a 100$. I had no toiletiries, dress clothes, socks, and underwear. I asked for 150$ voucher and was denied. Also if I could a get free bag check on the return trip. Also denied. I expected a little more customer service when bags are lost."
Pros: "My flight to Atlanta from Austin was comfortable (decent leg room in standard seat) and was mostly painless. Saying a lot for air travel."
Cons: "My flight from Atlanta to Austin was terrible. Heavy rains in Austin caused the flight to be cancelled about an hour before take off was scheduled. Despite this Frontier refused to put us up in a hotel, even though they were saying they wouldn't be able to get us to Austin until after the weekend. They cited that the extreme weather in Austin was "an act of God" so they had no responsibility to take care of their riders. this became more confusing when the other airlines were still flying into Austin during this time. Ended up renting a car and driving the 14 hours home. The process for getting a refund on my ticket is still ongoing, they require a form to be filled out and submitted...then need a second confirmation email with much of the same information needed again (seriously, why?) Still waiting for a refund, which you'd think would be automatic when a flight is cancelled? It's almost like they are aware that making it a pain in the butt decreases the likelihood that people will go through the process to get a refund."
Cons: "The entire experience was horrible. The flight was delayed 6hours in which initially it was due to fog, then no plane available as all.other airlines departed, and there was no representative available during the entire process for Q & A. I had to take another in order to arrive in ATL for a business meeting which I missed."
Pros: "That I finally got home after a long wait in the airport not knowing what was causing the delay."
Cons: "After you add in all of the extras like paying for your seat and carry on baggage, the price isn't as attractive as represented. It was a topic of discussion on the flight when we finally got off the ground. There were 5 gate attendants working the flight that had no earthly idea what was going on and when they did find find out they wouldn't share the information. Overall not a good experience. I can't see a situation where I would fly Fronteer again."
Pros: "Getting off the plane. It was a moment to celebrate- my last Frontier flight ever."
Cons: "The charge for carrying ON a bag. Being told plane was at gate, but couldn't leave at 7a as sched because pilots needed rest. Then being told at 10a that plane was in Houston. Then ultimately leaving at around 11a."
Pros: "Being notified early"
Cons: "Not flying Not receiving a refund our voucher for the (2) 1-way tickets you cancelled & not being refunded for seats we paid to select on a flight that did not exist. Not having another Frontier option until Monday Being asked repeatedly on a call if I'd like to cancel my flight. You cancelled my flight. Give me half my money back."
Pros: "It was on time."
Cons: "Small and uncomfortable seats with no leg room and no reclining, tiny tray tables, fees like no airline I've used, including a charge for carry on luggage, and a website that is not user friendly. Back to Southwest for us."
Pros: "Cheap price for ticket"
Cons: "Pay for a carry-on?! Pay if you want a soda?!"
Pros: "Our seats had enough room"
Cons: "This was without a doubt the worst flight we have ever taken and we will NEVER fly Frontier again. They were the rudest, most unhelpful people we have ever encountered from start to finish."
Pros: "Cost Supervisor Maggie"
Cons: "I arrived for my 6:10 flight at 5:00 traveling for a one day engagement with zero pieces of luggage and one well traveled companion again no luggage. The counter said it would close at 5:25. Odd that a flight was scheduled to take off while the counter was closed but I had no fears I was well within the open hours. I waited for an associate until 5:30 then tried the automated kiosk. It said see an attendant. Back to the empty counter. Called the suggested 800 on the same sign and am accused of lying about my arrival time to the counter and informed I can get the next flight in 13 hours for twice the cost of the round price tickets. Supervisor Maggie got me on the flight at my reserved rate and adjusted my return flight but I was still out the hotel both in Denver and having to pay another night in Austin."
Cons: "No Covid 19 safety. No one was wearing masks. Staff didn’t stop anyone from taking them off. And the flight was packed."
Pros: "Crew was amazing. Flight felt safe. Overall for the price point, would definitely fly spirit again."
Cons: "Seats comfort and space but again for the price point no complaints"
Cons: "Our flight/plane had to turn around after we were already well on our way to our destination. We returned to point of origin airport, de-boarded, re-boarded a different plane, eventually made it. We could have just as easily carried on to our original destination! Instead of turning back!"
Pros: "The crew was very energetic."
Cons: "Spirit does not offer a complimentary cup of water, that should be changed."
Pros: "Everything went well and smooth, clean plane."
Cons: "Chairs so uncomfortable"
Cons: "Free carryon bags"
Pros: "Crew was nice. Flight was on time."
Cons: "Don’t expect comfort or amenities. I was looking for this flight time, so I booked this flight. Prices were not better, so go with a better airlines. You’ll be happy you did."
Pros: "Nice crew. Easy flight"
Pros: "The crew was extremely rude"
Cons: "Better training for the crew"
Pros: "Safe ontime flight at a great price"
Cons: "Seat bottoms are very hard"
Cons: "It seems very strange to pay for soft drinks, but I guess this keeps the costs down."
Pros: "Ladies on crew where very motherly and had a lot of attitude to give everyone. The guy on crew was nice and professional."
Cons: "Calling last boarding 30 mins before departure was not cool. After leaving TSA we had to run at full speed to our plane due to the announcement of last call"
Pros: "I liked the time of the flight"
Cons: "The check in was horrible. The spirit kiosk need updated"
Pros: "SMOOTH AND COMFORTABLE FLIGHT"
Cons: "FREE SNACKS AND NON ALCOHOLIC DRINKS ON A LONG FLIGHT TO LA WITHOUT HAVING TO PAY $3.00 FOR WATER."
Cons: "Hidden fees everywhere..."
Pros: "Boarding and take off was on time"
Pros: "The crew was amazing"
Cons: "delayed flight . messed up the time for my shuttle pick up . Now i’m sitting at the airport for an extra 3 hours"
Pros: "It was cheap, and direct flight. There were no delays."
Cons: "Spirit is a terrible airline. Paying $45 each way to check a backpack is ridiculous."
Cons: "Everything honestly. The clarity of communication was absolutely terrible. We were strung along for 6 hours about a delay they knew was not going to be short. They led us to believe it would be a few hours even though they knew the had no crew to fly the inbound flight. Boarding process was amateur."
Cons: "Free snack"
Cons: "Honestly this flight was as well done as it could be."
Cons: "No frills which was expected for the price. Crew was pleasant."
Pros: "Crew amazing but seat definitely no room.. my first time flying overall ok"
Cons: "Wider seats"
Cons: "Left over 1.5 late and were never really explained why"
Pros: "Wide aisle for easy passing."
Cons: "When I bought seats I was not given what I asked for"
Pros: "Everything was fine"
Cons: "Nothing wrong"
Pros: "The crew was very helpful and polite"
Cons: "The passengers were loud and rude, kept slamming the tray tables, my 6 year old son and I weren’t even offered a drink of water the seat was uncomfortable, no where to charge phones on the plane. Ridiculous baggage fee charge of $55.00 though it still fit in the over head compartment and there were two people traveling worst experience ever!"
Pros: "I was offered an exit row seat"
Pros: "The airline is no thrill Airline so the only thing good about the airline is the cost..."
Cons: "They don’t offer water..."
Pros: "friendly staff, punctual,"
Cons: "the trip ended up costing $120 USD more cause they charge $65 for carry ons and $65 for documented bags"
Pros: "Awesome flight price! Crew was very kind. Seats are spacious. Trip was on time."
Cons: "The only thing to be careful about is paying for luggage (checked suitcases and carry on) in advance and watch weight limits."
Pros: "The crew was absolutely wonderfull. They were polite, helpfull and one women had us laughing all the time. (flight 705)"
Cons: "Not a variety to eat-Luggage prices high"
Pros: "Quick flight that’s it"
Cons: "We came 2 h before boarding time, we stayed in first line to just get in then second line to have a boarding pass. We could not get the boarding passes so we have to stay in the 3 rd line to see the agent.. it took 1h 15 min just to get the boring passes !!! Then 40 lb only for 50$ it’s rediculous!!! Carry on 55$ !! Seats not reclining!! We almost missed out flight !! I hate Spirit airlines!! They are not cheap but service is poor and very cheap!! Even airplanes are made cheap .. but it’s quick flight into some destinations and customers just force to take it"
Cons: "I had to pay $55.00 just for a small bag, I don't like it"
Pros: "the flight transported me safely to my destination."
Cons: "several ( Mostly 2) male passengers were yelling out to a female passenger sitting several rows in front of him. One made repeated & loud sexually suggestive comments,, including explicit sexual profanities.. It was very disturbing & I was a bit shocked the flight crew did nothing to address this extremely inappropriate behavior.."
Pros: "Not that many passengers so many of us got our own row! All the extra fees though? Just fly on a nicer airline, cost ends up being the same with better service."
Cons: "Crew was loud and ubnoxious while we waited to board. On the unprofessional side. Flight attendants were going on about their social lives and my kids didn’t need to hear all that adult stuff. Fees?! Oh smack. Get ready! Take lots of extra $$"
Cons: "I spent a lot of of $$ to get to Cancun and I imagine your company is making a lot of $$ charging what they do for anything!! The most uncomfortable seating I have EVER experienced!"
Cons: "They charge you for everything! Its a low cost but at the end you pay more than if you travell with a bigger company."
Pros: "Nothing to like in this flight. Charge for everything including carry on bags. No onboard snacks at al"
Cons: "Nothing to like. My flight was delayed by 1 hour"
Cons: "Told agents that my wife is Russian, but is a permanent resident, so they told me to put the resident card number on her reservation, but did not mention anything about her Russian passport being needed. So once we discovered that we needed my wife's passport, I contacted Uber to pick me up. take me home, so I could get her passport, but, since her reservation was in her married name, the agent had to redo her reservation to her maiden name and we missed our flight. Also, since I had already checked in with one bag, the bag made the flight without us, as it was not in the Houston airport."
Cons: "The seats, the plane, and the lack of free drinks and snacks really made this a horrible airline."
Cons: "No one did anything to help me in my horrible situation. Evryone kept refering to ither companies and shifting the responsibility."
Pros: "Fast flight. Great overall"
Pros: "The pilot are excellent to drive."
Pros: "Boarding was efficient"
Cons: "The planes were alarmingly old. They were not comfortable and while I'm sure they do safety checks, there was so much flexing, rattling, and groaning that it did not feel safe. On our way out of the country - they did not have pens to fill out the customs forms, and told us that if we made a mistake we were out of luck because they didn't have extras. It should be more clear (before purchase) that the price for any bag (even a carry on) is so high - it raises the price of the ticket $100 which is significant On arrival in US they NEVER told us what carousel our bags were on, it was not posted, even on the carousel... it took us forever to find them"
Pros: "On time smooth bording"
Cons: "I thought I got a bargain on the flight to Cancun, but this flight ended up costing me nearly double when they charged me $80 for a checked bag that weighed 51 lbs. Every other airline is 50lbs and they are only 40. Then the flight attendants let the back of the plane passengers use all the front luggage bins and I had to fight backwards while deplaning to try and get my carry on. After my layover they straight up took my bag and I was forced to check it at the gate. Seems like a bargain until they nickel and dime you for anything they can."
Cons: "I Didn't like the fact that their online checkin program was a complete disaster. I spent near 2 hours trying to check in and get my boarding pass. During this time I also made three telephone call to their help line which generated no help. I was surprised and disappointed by how little weight wise the checked in baggage was and horrified by the cots of carry one. While the upfront cost of the flight looked good..by the time I had paid for baggage and carry one I would have been better off with another airline My advise to all 'NEVER FLY SPIRIT AIRLINES'"
Airlines flying from Austin to Cancún have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights