|Flights Arrive in||Cancun|
|Flights Depart from||Texas|
|Airlines||Sun Country Air, Aeromexico, Interjet, Spirit Airlines, United Airlines, VivaAerobus, American Airlines, Delta, Volaris, JetBlue, Frontier, Southwest, Air Canada|
Cons: More leg room.
Cons: I will never fly this airline again
Pros: I like the price of the ticket.
Cons: Seats were uncomfortable, staff looked like they rolled out of bed, we didn’t get any snacks only one small cup of juice for the entire flight, landing was a bit harsh. I don’t know if I’ll ever go through Sun Country again.
Pros: Both of my flights boarded and left a little early. This is so rare and minimizes stress.
Cons: There were no snacks available
Cons: Flight took off an hour late, no video monitors on seats for 6 hour flight, all 3 of our bags did not arrive. Sun country unresponsive to trying to locate our bags. I will never fly with them again.
Cons: Seats had even less legroom than the worst US airlines. I'm and 5'8" and I could barely fit my knees and once the person in front of me decided to recline his seat I couldn't even do that.
Pros: Everything was perfect.
Cons: The flight Mexico-Merida was delayed
Pros: Nothing at all, we were left in Mexico with an under 2 years old boy. Reason, apparently we were late but we were not and simply Aeromexico probably oversold tickets and put others in our seats
Cons: To resolve our problem. Supervisor was so disrespectful and treated us so badly we had to get ao mad at them so we could get at least a hotel to spend 17 hours until our next flight which they wanted to provide
Pros: The crew was great
Cons: The food and the how well the tv works
Pros: Reliable! Got home safety
Cons: Flight leaving on time.
Pros: Service and attention.
Cons: Se retrasó más de una hora y media el vuelo y ya van a arias veces que nos ocurre en Interjet
Pros: Seat very comfortable, lots of leg room and love that we can get drinks and food for no additional charge.
Cons: Checking in was a very long process, they had too many flights checking in at the same time and the lines were not organized well.
Pros: Smooth flight at times you couldn’t tell you were moving it was so smooth
Pros: The crew was good
Cons: A coupon for next flight would be nice as apologizing for flight that got delayed 3 hours or at least offer some free coffee or beverages
Cons: I’d love to consistently leave on time every now and then with Spirit but I don’t think it’s gonna happen
Pros: Smooth flight .
Cons: It’s not very comfort seating, and no onboard entertainment.
Cons: My second time flying Sprit and one of the worst experiences ever. I paid $300 for a one-way from ATL to EWR. My seat was sunken and had an imprint. My tray table kept falling down. The seat was dirty and had crumbs in it. Very uncomfortable. Don’t waste your money!
Pros: Great service great equipment and great prices!
Pros: Crew was nice, easy to use entertainment, smooth boarding
Cons: Seats are not comfortable, no pillow/blanket, poor “snacks”
Pros: Extremely smooth flight. Staff were very attentive.
Cons: Meal was average. Seats did not recline enough to facilitate sleep.
Pros: being my first time flying international everything went smooth. The staff was very helpful.
Cons: This flight went smooth, I was very pleased with it.
Pros: I really like the entertainment onboard with the United app.
Pros: Very much on time nice crew and in land excellent people
Cons: The crew to check in at the airport were not helpful at all. They charge me and my family to print our tickets for us. That’s ridiculous, and an extra $50 per bag. I will never fly with volaris again.
Pros: Nice Crew, Comfortable, new aircraft
Cons: They have all these rules about baggage and carry-on, but don't apply them. Take whatever you want.
Cons: I missed my flight due to an emergency and they made no effort to help me out, they essentially said you lost your flight buy another one.
Pros: Cheap and on time
Cons: Crew that didn't care and didn't greet passengers
Cons: AA1792 from Dallas to Cincinnati on 6/8/19 had no air conditioning. It was miserable. The brakes needed repair, too. No passengers seated in the premium exit aisle seats.
Cons: This leg of my trip went off without a hitch boarding and crew were very professional.
Cons: Flight delays twice coming out of Augusta. Barely made connection otherwise flight was ok
Pros: The crew was ok
Cons: Be organized better.
Cons: One of the best flight attendant service I’ve observed in my 30+ years of flying.
Pros: Loved the pilot telling us a little about the flight crew and their piloting experience(Air Force) , and how he kept us abreast of flight status/timing , as well as our location at various points along the route. The crew was very very nice!
Cons: More leg room
Cons: First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach
Cons: Delayed 2 hours, huge inconvenience
Cons: Both Copenhagen and New York need to go a better job on the flow of passengers through Passport control.
Pros: Crew was great. Delta auto rebooking caused me to miss my next flight
Cons: Contacting me before rebooking would have saved me $400
Pros: The airline, Volaris, is great! Very professional and on time! They also took my luggage without charging me extra. Overall a great experience!
Cons: Maybe if the pilot would speak clearly. The Spanish nor English was clear on the first flight and I had a hard time following him.
Pros: How fast the actual flight was.
Cons: The accuracy of the departure information.
Pros: The crew was fine
Cons: My flight supposed to be $220.00 but when I got to the airport the final price was $340.00. It was rather unfortunate to learn that they lied with their online prices. It was until I was at the terminal did they start charging me for everything that was not included in the online bill.
Pros: The staff were helpful in answering my concerns.
Cons: A little extra attentiveness goes a long way. My suggestion is offer light snacks and water. It’s a kind welcoming gesture.
Cons: The flight was delayed one hour both ways. The gentleman who checked me in was absolutely awful. He was rude and argued with me over the weight and height requirements, despite his colleagues assuring him my carry on was meeting the requirements.
Cons: Need more space
Pros: The crow
Cons: The food
Cons: New plane...321? The controls for TV on arm rest need to be moved. When I rested my arm on arm rest, I kept mistakenly change the channel!
Pros: The seat was uncomfortable, but the airline knows that but nothing is done. No entertainment at all from Ftld to Lima and Lima to Ftld.
Pros: Early arrive
Cons: Jet Blue lost my luggage
Pros: Crew was great especially the guy, didn’t catch his name...
Cons: Seats that recline would’ve been nice
Pros: I got to where I wanted to go
Cons: I reached out to your customer support already about this, but haven't heard back. The departure time (for both legs of my trip) that was confirmed with my purchase from Kayak was incorrect and caused a major inconvenience. I'd very much like to receive a response. My email addres
Pros: Left on time and arrived on time.
Cons: The seats were incrediblely uncomfortable; the worst I've ever had on a flight. They cannot recline. Padding is at a minimum. You don't even get water.
Pros: Left on time and arrived on time.
Cons: Seats don't recline and don't have padding.
Cons: Never left been waiting since 6 am for an alternate flight with no luck being charged for carry-on n I have no money not even to eat and I gotta be here til 6 pm
Pros: Super nice crew despite the late hour
Cons: customer service to help get people to their connections and anticipate all of the issues with delayed and canceled flights ahead of time so they are not stranded overnight with no vouchers for food or accommodations.
Pros: Awesome flight! Southwest loads passengers quicker than any airline I have been on. Great at providing a wheelchair for my 85 year old father.
Cons: The flight was perfect. I wish they offered more direct flights. It would have been impossible to take my Dad to Houston to see his very ill son without the direct flight. Our elderly can only handle direct flights.
Pros: Stewardess needs to make service her priority. Seat was comfortable.
Cons: Being more personable while serving refreshments.
Pros: Air Canada is always a great travel experience.
Cons: The food is terrible. It's the worst I've had from any airline.
Cons: Food had little taste. Movies were not that current and selection was sparse
Cons: air canadas service, they should reimburse my accomodation expenses because of their poor time management.
Pros: Electronic shades!
Cons: Timing of meals. The first meal was 2 hours after take off.
Cons: Good food. Best airline I’ve traveled besides Southwest. First international flight and the crew was so nice and professional!
Pros: Crew did a great job
Cons: Delayed flight with no announcement about a gate change.
Pros: Not a packed flight
Cons: I paid for my seats
Cons: More leg room, wider seats.
Cons: Why should we have to buy a seat after already buying a ticket to check-in. The check-in process should be separate from the seat buying process so passengers can check-in without having to buy a seat like all other airlines do. You need to maintain the basics.
Pros: Great service at check in. We only had standard economy and didn't purchase food so can't rate this. No entertainment was provided so also cannot comment. Otherwise great experience
Pros: Plan is very spacious..
Cons: Boarding gate was moved without advising at the gate...instead another flight was scheduled...flight was delayed more than 2hrs
Pros: Reliable and great staff!
Pros: The space in the plane is more than the other
Cons: Flight delays
Cons: IT was 4 hours late!
Cons: Flight leaving on time.
Cons: Deboarding took too long
Cons: Went from an expected 7 hr layover to an unexpected 12 hour layover
Pros: The Crew Was Amazing and the flight was on time.
Cons: The seats are very uncomfortable because they are to straighten up and at least they should not charge for sodas or water but other then that it was a great flight ✈️
Cons: The only things free on the light were the air and the toilet paper. Not even water was provided.
Pros: unfortunately, the attendants had to deal with some problem customers on board. However, they were very professional, even when they had to be stern.
Cons: All other airlines I've been on board had reclining seats and complimentary snacks. Also, the baggage weight limit for Spirit is 40lbs, while other airlines have a 50lb limit. I had to pay extra for my bag that was under 50lbs.
Pros: The crew was super nice. The flight wasn’t so full so I ended up getting an upgrade.
Cons: On this flight everything was simply perfect.
Pros: Speed of boarding
Cons: No TVs on back of chairs, small seats. Gate agent asked everyone with a US passport leave their bags at the gate because the "overhead bins were smaller than normal and there was no room" - this was not true, the bins were regular sized and half empty.
Cons: We have problems with the tickets of my das y mam we have to pay $600 dólar more
Cons: Food options and more beverage options
Cons: I was sitting two rows from the bathroom and the entire time the bathroom reeked of urine. It was unbearable.
Pros: The airplane
Cons: The departure was delayed because of weather in Houston. If the Houston flight to SJC would have waited than we could have avoided other delays
Pros: Food and crew were good
Cons: Our plane left late which equalled missing our connecting flight which equalled almost missing our window to pick up our car rental. Timely boarding and accommodation/coordination with connecting flight could have been handled better
Pros: It’s ok. The airplane is not comfortable. It’s old and small
Cons: Check-in took 75 minutes because they kept moving the late people up to the front of the line. Yet other lines moved quickly. Not well organized
Cons: They canceled my reservation but did not notify me in any way. I showed up to the airport with no flight. I will never fly this airline again.
Cons: The set to uncontrollable don’t reclaiming
Cons: This airline is always delayed and it’s always too much. This time was 1:30 hours late and we were standing 30 min more in the destination. So. This airline is the worst
Cons: They canceled my flight
Pros: Crew was amazing, and the boarding was VERY quick!
Cons: The crew wasn’t as friendly and acted annoyed because some people’s were taking too long to be seated. Instead of reminding them friendly, they were rude and just told everyone to hurry up and sit down.
Cons: Quality for everything.
Pros: Ceres was wonderful during the check in process. She went above and beyond with assisting with some challenges we had with someone in our party. Made it seamless and enjoyable. Great flight!!!
Pros: Liked the fare
Cons: Crew not very welcoming—when boarding, no greeting, no eye contact; after being seated, crew member tersely asked to see my ticket...no please, no explanation, no thank you. In cabin crew did not make us feel safe , secure, cared for. This is the first negative comment I’ve ever posted.
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.