Find cheap flights from Baltimore to Milan Malpensa Airport

Pros: "Crew was friendly and engaging"
Cons: "I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well."

Cons: "They lost my bags. Unacceptable"

Pros: "Pretty much everything"
Cons: "Food somewhat expensive..... boarding off the plane - ones with no baggage should get off first then more control about everybody getting in the aisles trying to get their luggage and holding everybody up"

Pros: "Crew was very friendly"
Cons: "the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent"

Pros: "Thanks for the monitors."
Cons: "The crew seems tired."

Pros: "No comments"
Cons: "Cleaners had not done a great job. There were paper napkins left over in the seat pocket from earlier flight."

Cons: "Late departure"

Pros: "Crew was amazing, flight was much more comfortable. Nice selection of drinks."
Cons: "The snack on the flight was brioche with a Cajun spread. The bread was great but the spread was too spicy for my tastes."

Pros: "It wasn’t delayed 3 hours like the first flight"
Cons: "Departing on time"

Pros: "Delta crew is always great."
Cons: "You need to update ALL of your planes to have charging at EVERY seat, not just the passengers in comfort plus or better. It’s 2019. We ALL have devices."

Pros: "Everything about delta"

Cons: "Crew was grouchy and rushed past you without really trying to cater to your needs/ get you what you want."

Pros: "I got to board early because I volunteered to check my carry-on. Very friendly flight attendants. Love flying delta. They are always consistent and the movies they offer with the gogo in-flight app are always updated and recently released popular movies."

Pros: "Overall, the flight was great but the crew was so nice. We would love for the chairs to be more comfortable to support sleep on these long flights."

Pros: "Even though the flight was delayed by a few minutes we still arrived on time."

Pros: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"

Pros: "The whole crew was great and very accommodating"

Pros: "Excellent"
Cons: "None"

Pros: "Seat comfortable"
Cons: "NA"

Pros: "Great crew and plane arrived on time."
Cons: "No entertainment and no place to charge devices."

Pros: "The crew was wonderful, the flight was on time."
Cons: "But the seats are so tight that we were definitely elbow to elbow and once seated I was unable to access even the purse that was at my feet. There was no entertainment and the tray table was tiny, not even an indentation for a cup!"

Cons: "Flight delayed on runway in NY for 90 minuted"

Pros: "Excellent"

Cons: "The seat was very uncomfortable"

Pros: "The flight was very smooth and the landing also was very good. The selection of movie are plenty."

Cons: "Not enough entertainment. Movies and TV series are old. There was a crew member when I came on board that was a bit rude and sarcastic."

Pros: "Smooth flight, on-tome departure"
Cons: "Service in business class left a little more to be desired. I had to ask for food and drinks, because I feel off to sleep in the first round. Came to Gate early, but had to wait for agent to put the jet bridge. Only one person was available."

Pros: "Great service"
Cons: "No complain"

Pros: "Great service all around. As comfortable as you can get for a domestic flight."
Cons: "Food was pretty good, but not up to their usual high standards"

Pros: "Everything is good except our lunch as described below."
Cons: "They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us."

Pros: "I had the opportunity to send my carry on to the final destination. The flight was overbooked and there was no place to put carry on on the top place."
Cons: "I did not have the chance to choose my seat. I traveled sandwiched by two overweighted guys. I was holding my arms and was literally compressed by the gentlemen. Horrible experience. If I had the chance to choose my seat I would pick the corridor, and had a little less embarrassment and sweating."

Cons: "Delta staff is not too friendly"

Pros: "Seating"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."

Pros: "Flights were on time boarding was easy. 2nd crew from ATLANTA was friendly."
Cons: "The foldable snack tray was broken on the flight to ATL."

Pros: "This trip into Merida was amazing from start to finish. Something was lost in translation with my handicap assistance in Atlanta, but the trip was lovely nonetheless."

Pros: "The crew was very nice and attentative."
Cons: "The amount of delays causing us to miss our connection and be stuck in another city for a night before getting to our destination the next day(hopefully)."

Cons: "There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked."

Pros: "There was a threat in the airport which caused the closure of one terminal. It happened to be the one from which this flight was due to depart. The crew was calm and able to get everyone on board with a minimum delay, considering the circumstances. The flight crew made up some time in the air and we were able to land less than 30 minutes after our original ETA. Well done, Delta."

Pros: "Smooth and easy."
Cons: "Not applicable"

Pros: "People"

Pros: "Nothing"
Cons: "The staff"

Pros: "I had to take a United flight last week for a short flight and once again I was reminded why I ALWAYS fly Delta if at all possible. United crew hid in the galley the whole trip wit lititle to no interaction with passengers. My flight today on Delta was great; food really excellent (Chicken Tika) and the crew was great as usual. Delta remains the best."

Pros: "Efficient boarding. Friendly service."
Cons: "N/A"

Pros: "The leg room and freedom of not having another seat in front of me throughout this flight was great. It made getting comfortable a lot easier."
Cons: "We couldn't hear the overhead announcements at all. Seated right next to the turbine intake on the wing made the amount of ambient noise especially high, so all the in-flight announcements were pretty much unintelligible."

Pros: "Good seat, easy on and off, everything went a little ahead of schedule and smooth"

Pros: "I was able to pick my own flight online easily."
Cons: "Lack of same day, 1 connection, first class seats. Had to fly out the next day because only middle seats left. Frustrating because I paid for first class and had no good choices for my departure day of choice."

Pros: "Great plane"

Pros: "Staff were courteous. Captain explained reason for delay."
Cons: "Over 20 minute delay to begin boarding with no explanation. Boarding process very slow due to excess carry ones needing to be checked."

Pros: "Upgrading to First Class made it worthwhile."
Cons: "As a minority provider of service at BWI, the gate was the furthest from the entry. Gate security is almost always a source of delay here."

Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"

Pros: "Terrific hot breakfast in bus. class"
Cons: "Window did not darken like the others."

Cons: "Time"

Pros: "The crew was informative"
Cons: "Inflight sandwiches"

Cons: "Travelled business class and was ace experience"

Pros: "Very professional"
Cons: "Lost luggage"

Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"

Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Pros: "The flight crew was so friendly and the food was really good."

Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."

Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"

Pros: "Nothing"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Pros: "Lovely crew, very helpful"
Cons: "N/A"

Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Cons: "No reading light in my seat..."

Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."

Pros: "Boarding agent extra effort to improve my seating!"
Cons: "Food amount less than expected."

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pros: "punctuality of boarding and flight time"
Cons: "attitude of crew in business class: no sense of true hospitality"

Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"

Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"

Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"

Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Pros: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Cons: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Pros: "The supplied pack of toothpaste/toothbrush"

Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"

Pros: "Eveything is well arranged"
Cons: "Nothing"

Cons: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Pros: "Everything - Checkin, crew, food, entertainment"
Cons: "Nothing"

Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Pros: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pros: "Easy airport business"

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"

Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Pros: "Spacious cabins, friendly service"

Pros: "Seats ok. Crew is super. Drinks offered"
Cons: "Nothing, AF rocks"

Cons: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Pros: "Good selection of movies."
Cons: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Pros: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Cons: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Cons: "Really hard to get boarding passes online"

Cons: "No entertainment facilities"

Pros: "Arrived on time."
Cons: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Cons: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Pros: "Amazing crews!"
Cons: "N/A"

Pros: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Cons: "See above. Overall, very nice experience."

Cons: "Lost my luggage."

Pros: "The crew"
Cons: "Seats! They were too small!"

Pros: "The transfer times were excellent"

Cons: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Pros: "DIY snack area"
Cons: "Food and seating"

Pros: "The crew were polite and friendly"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Cons: "they lost our luggage very inconvenient"

Cons: "Old plane."

Pros: "Friendly crew, good meal and entertainment"
Cons: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Cons: "My luggage was lost in Paris. Now I need to wait still."

Pros: "The crew worked hard, but the food was below the French standards."
Cons: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Pros: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Cons: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Pros: "If the flight would have leave in time we would receive our luggage in time"

Pros: "The staff was very nice and friendly"
Cons: "One hour delay without any information on embarking and another hour in the plane before departure"

Cons: "No offer of snack with no egg in it."

Pros: "Everything!"

Pros: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Cons: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Pros: "Faster"
Cons: "Waited a while before take off."

Cons: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Cons: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Pros: "On time after latish start"
Cons: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

Pros: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Cons: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Pros: "No delays, service with a smile"
Cons: "Nothing to report."

Pros: "leg space in plane"

Pros: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Cons: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."

Pros: "The fact that the plane made it to SFO"
Cons: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Pros: "Lovely crew, clean toilets"
Cons: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Pros: "The flight crew and flights itself were great."
Cons: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."

Pros: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Cons: "The wi-fi did not work on our flight"

Pros: "The fast boarding."
Cons: "The long wait without the air conditioning until our slot in the takeoff list became available."

Pros: "The crew was friendly."
Cons: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."

Pros: "Although plane was full staff moved us through quickly"

Pros: "The plane is roomy and bright"
Cons: "N/A"

Pros: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Cons: "Seat a bit uncomfortable"

Pros: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."

Pros: "I have been Flying Blue platinum for six years in a row. I often wondered why I never got a complimentary upgrade... Well, I can no longer complain: I was very kindly invited to move across that curtain. Of course, in short haul (2-hours+) A321 flights, all seats are created equal, business or main cabin... But the attention was there, excellent service, and gourmet food too. The whole experience was great. I'll go on flying Air France with fewer regrets."
Cons: "Nothing"

Pros: "the crew was very nice and the food was good."

Pros: "Our flight from Prague to Paris was on time, very comfortable and inexpensive. Crew members were friendly and helpful."

Pros: "Crew.. single person was okay. Overall company operation plus late flight was poor"
Cons: "Luggage handling could be better. Flight on schedule will be good."

Pros: "Flight attendants"
Cons: "Free water please!"

Cons: "Die Wartezeit in Londonit 5,5 Stunden war viel zu lang, das sollte auch kürzer möglich sein"

Cons: "Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5"

Cons: "Overbooked flights led to a missed connection resulting in a 12 hour layover"

Cons: "We left Baltimore an hour and a half late and missed our connecting flight to Paris."

Pros: "Check-in at BWI could not have been nice/more courteous. Great flight and crew!"
Cons: "We love this BA flight out of BWI."

Pros: "Lovely wide windows!"
Cons: "Surprised at check in with a $60 fee for my one and only checked bag for a 2 week trip. Felt robbed. Seats very close together on flight. Sore knees."

Cons: "Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases."

Pros: "Safe flight"
Cons: "Just wanted a glass of coca cola."

Pros: "The crew was great and made the flight comfortable and easy! They brought drinks as needed, free of charge, movies and headphones were provided, and the flight arrived ahead of schedule in London! A wonderful experience! Would absolutely fly again and was so pleased to find the deal on kayak!!!!"

Cons: "The plane had a mechanical problem and did not fly out. We are hoping to fly out one day later."

Cons: "Check in with British at LHR very bad and slow"

Cons: "First flight cancelled. Customer service hung up first time. Almost 2 hours on hold to reschedule"

Cons: "BA has a lot of nerve charging first-class prices for coach-seat legroom. The fact that the middle seat is empty doesn't warrant the price increase. Abominable food and no in-flight entertainment complete the picture."

Cons: "There was a charg for ALL drinks & food! This made the service process quite long & cumbersome."

Pros: "Great safety video, made me laugh."

Pros: "It was short and fine"
Cons: "None"

Cons: "Nothing"

Pros: "We slept the entire flight since this was the second leg of our journey."
Cons: "Plane departed 40 minutes late even though we were on board in time. Congestion at Heathrow was the problem, but this was not a problem for us since we got an extra 40 minutes of sleep."

Cons: "Seat space too cramped"

Pros: "Spacious. Great movies. Funny safety instructions."

Pros: "The crew was very polite and friendly, making this 7-hour flight enjoyable."
Cons: "There was nothing I disliked."

Pros: "Uneventful, other than having missed the original connecting flight on account of delays."
Cons: "There was no food or entertainment, so I can't rate them."

Pros: "Safe, comfort, reliable"
Cons: "Food was NOT good at all. Go with theBeef & Potatoes"

Pros: "I like everything the service provided by the crew and the airplane"

Cons: "For the second London trip in a row, my return flight to BWI was cancelled. Not weather, not equipment, just cancelled."

Cons: "The flight status erroneously showed it to be "Cancelled""

Cons: "We learned the connecting flight from BWI TO PHL was canceled when we tried to pull boarding passes.This started a five hour panic for our party of four which was a leisure travel nail biter. We lost a day, flew into JFK and had to make other arrangements to avoid canceling our trip."

Pros: "Overall good experience for short flight - entertainment and breakfast not included."

Pros: "We were given a snack & drinks. You checked my 2nd bag free which was FABULOUS so I didn't have to deal with gate checking when you asked for us to do that."
Cons: "Was seated in bulkhead & the media screen wouldn't stay facing me. What a pain. Ended up unable to watch it without holding it in place. Seat cushion was very flat & uncomfortable; head rest of poor design did not allow sleep."

Pros: "Overall all was excellent. The only is the sear do not have enough leg room. Particularly if the person in front of you put the seat all the way back. Would prefer a flight from Baltimore to Madrid."
Cons: "Seating was to close"

Cons: "Flight from London to Baltimore attendant stood in the back talking and laughing ignoring my call button. Waited 20 min before someone came so I could get water for my daughter. Flight attendant who responded was very rude."

Pros: "Overall service"
Cons: "Boarding was confusing There was no food or entertainment on short flight"

Pros: "The crew inside the plane was amazing"
Cons: "As soon as i got to the check in window i was informed my flight was delayed and I had planned everything to be on time and since my flight was one hour late it kind messed things up a little bit. It seems that british airlines had a delay on purpose just to have a full flight, i wanted to change seats im a skinny guy and i was seated between TWO BIG people my elbows had to be tucked in all the time"

Pros: "Very courteous staff. Food was good. Flight was fast. No problems."

Cons: "air stewardess was very rude unecessarily"

Cons: "My flight from BWI-JFK was cancelled due to weather related issues and was rebooked to BWI-MIA-MAD, 5 hours late from my original departure and without providing any meal voucher despite asking from the agent. BWI-MIA flight was delayed due to air traffic clearance from the thunderstorm and almost missed my connection MIA-MAD by few minutes. Upon arrival in MAD, my baggage didn't make the connection and had to wait for 3 days before my baggage arrived"

Pros: "Customer service."
Cons: "Embracardo plane is small."

Cons: "There is not enough space to sit. It is insulting to be squeezed into such a small amount of space, particularly on such a long flight."

Pros: "I liked everything! Free drinks, movies on demand on the seat-back screen on the seat in front of you... comfortable seats. I would definitely fly BA again!! (The American Airlines return flight was a bit less desirable in all categories. Comparatively, BA was awesome!)."
Cons: "Not a thing!"

Pros: "Quiet and peaceful."

Pros: "On time, no issues, friendly staff"
Cons: "Freezing, air cond blowing cold air the whole time"

Pros: "Nothing in particularly"
Cons: "Disorganised boarding, people standing to find a seat, upgrades being handed out on a whim. Meal service poor."

Pros: "same service from AA"
Cons: "Chairs"

Pros: "Not much"

Pros: "Flights were fine, normal, typical. No leg-room but that's the case on all flights these days."
Cons: "Flights were fine but connection time in London AWEFUL! They gave us just one hour to connect and you absolutely can not get from one terminal to the other - a long distance apart even by bus - and then go through security yet again, in just one hour. Then, as everyone is in the same boat, you wait in line for a couple of hours to be re-booked. Terrible! It all turned into a fiasco - 11 hours of travel, turning into 24. Awful. We will NEVER USE HETHROW AIRPORT AS A CONNECTING POINT AGAIN - EVER!!!!!!!!!"

Pros: "It was busy but the flow of the all the people was moving. And i had a seat but the flight attendant move me a empty seat with more room. When you are 6'6" 275lbs. Sometime seating is a problem.."
Cons: "Everything was fine. No real problems..and i hate flying only one bump that scared me.."

Pros: "The movie selection."

Pros: "Many choices on the television"
Cons: "Airline failed to notify me of a change in itinerary. One of my legs was cancelled. I had to call to find out. It was my dillegence that helped me reschedule not the airline"

Cons: "Nothing really: standard AA service"

Cons: "Every seat sold. No social distancing. Mask rule not enforced."

Pros: "Travel is becoming a pain ... what’s new?"
Cons: "Just the way travel has become —loathsome"

Cons: "My inflight entertainment wouldnt work."

Cons: "Lots of delays and sometimes confusing communications from the airlines about departure times."

Pros: "Uneventful"
Cons: "On time departure"

Pros: "Nothing"
Cons: "You were late per usual. I wouldn’t have a job if I operated like you. It would be nice if there was some accountability"

Pros: "comfortable seats, legroom,"
Cons: "seat recline, food, offer lounge access"

Pros: "Everything"
Cons: "Excellent"

Pros: "It was ok. Got there safe and sound. That's what counts."
Cons: "N/A"

Pros: "Nothing."
Cons: "Most of the family were seating apart. I can't understand why?"

Pros: "Once we boarded in philly"
Cons: "The amount of time on the ground"

Pros: "Our first upgrade to 1st class since I stopped working for IBM in 2009!"

Pros: "Nothing"
Cons: "The fact that luckily we checked the night before and had to drive to philly to catch flight"

Pros: "The inflight wifi and entertainment was ok"
Cons: "Inconsistent gate staff. Happened twice to. Me in the recent trip where a multi flight journey the first leg my luggage was fine to get in board, the second flight it was tagged as too big. I've seen massive pieces of luggage go through no problem and then a random person is stopped to have their bags checked in."

Pros: "Great and safe"

Cons: "Lost the flight because of TSA who didn’t care I was missing the flight and gate personnel who didn’t allow me to get on board while the jet was still there. A nightmare and my luggages are still somewhere..."

Cons: "Dinner was so so but nice and hot. The breakfast in economy class was awful. The apple and cinnamon cake had too much cinnamon and left an aftertaste. The yogurt and granola was ok but not everyone has a yen for either of them. The dried apple and berries were too sweet. All in all we found this meal to be unsatisfsctory. The staff had only the most necessary contact with us which was to serve and remove trays and garbage."

Pros: "Not at all"
Cons: "I made the reservation without knowing that Americans airlines has a boarding number 9 where you are NOT allowed any carry on. Awful lesson. You are given the worst seat and you cannot store any thing in the overhead compartment. Or there make you pay $60.."

Pros: "Not a thing plans got changed I had back surgery"
Cons: "That my plans got changed"

Cons: "6hours delay and no reimbursement. It sucked! Thank you."

Cons: "For some reason they changed my seat."

Pros: "Arriving on time"

Pros: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"

Cons: "Inadequate overhead baggage space."

Cons: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."

Pros: "Comfortable and smooth"
Cons: "N/A"

Cons: "No power outlets in seats Poor viewing options off the 3 monitors Seat back was broken (when sitting up straight, it reclined on its own"

Cons: "Wifi was spotty at best. No charging options"

Cons: "Strange thing: my wife and I were in business class. The stewardess going down my isle said all dinner choices were already used up and I only had a choice of pasta or chicken. Later the stewardess went down the isle for my wife and she had all choices available! Weird. And the stewardess said this was as it was supposed to be."

Pros: "Nothing"
Cons: "Big lines for the kiosks to print out the boarding pass, after that another line to drop off the lauggages. We left late. Horrible food. Uncomfortable sits. NO INDIVIDUAL TV."

Pros: "Not one thing"
Cons: "Ancient aircraft Bad food No wifi No chargers Seat won't incline Seats were falling apart"

Cons: "Flight was cancelled and we were never notified!"

Cons: "Nothing"

Pros: "Puntuality in both fly's"

Cons: "There was no phone charger at the seat."

Pros: "Wonderful"
Cons: "Great"

Pros: "Crew was as communicative as possible about the delay process. Answered questions and suggested solutions for travelers who were affected by the delay."
Cons: "The maintenance crew delayed the flight by over an hour because they were not able to get a technician to the plane until an hour after the scheduled takeoff time."

Pros: "I didn't fly through Charlotte on my way home. I went through Philadelphia which was shorter."

Pros: "Nothing"
Cons: "Everything"

Pros: "Everything was perfect."
Cons: "."

Pros: "Nothing"
Cons: "The worst airline. Poor customer setvice and every single fligt was delayed and they offered nothing."

Pros: "Once we boarded, business class was very good."
Cons: "Food was pretty bad, dinner and breakfast. No taste at all."

Pros: "The flight was cancelled and they refused to pay for my hotel and food. They finally paid for the hotel but not food."

Pros: "Flight was fine"
Cons: "Gate in Miami wasn't ready and we sat for 45 minutes until they opened a gate for us to deplane. Ridiculous."

Pros: "All"

Cons: "The first leg was cancelled and no one maee me aware of this and no additioaal flights were placed for this leg of the flight.. Kayak said it is British Airways fault and of course BA stated it was Kayak's fault. I donkt think i will be using Kayak anymore, becuase of the way this matter was dealt. I am also planning to contact bebber businness bureau for this as well."

Pros: "I'm completely satisfied"

Cons: "We arrived at 3pm for our 545pm flight. Once we arrived at the gate, we were notified the aircraft would be coming in late (10-15) due to tech issues. The AA staff was aware the plane had mech issues and decided to board us anyways. After 45 mins of sitting and waiting around in our seats, the pilot preceded to ask us to deplane the aircraft. AA gave us a lousy food voucher and booked us on the next available flight to Miami which wasn't until 1145pm! AA crew/staff handled the situation in a disappointing manner. The AA crew at the gate spoke in a condescending manner as if were young kids! I was appalled by that! I will not be flying AA anytime soon!"

Cons: "They could not find a flight for me until Sunday, two days later and are working on finding something sooner. Supposed to arrive last night which was Friday."