Find cheap flights from Baltimore to New Mexico

Pros: "Crew was good"
Cons: "Food options would have been nice"

Cons: "no disappointment"

Cons: "Sold out of all meals, only snacks left, before reaching my row."

Cons: "We waited on the tarmac for an hour for a flight that takes 30 minutes"

Pros: "There is no such thing as a comfortable plane seat anymore and anywhere"
Cons: "Seat comfort. For those of us with back/hip issues"

Cons: "Paul at gate D20 BWI was our hero! Just make sure his manager knows :) thanks"

Cons: "Smooth sailing no issues"

Pros: "Nice staff, nice seats, good selection of movies."
Cons: "The plane was uncomfortably cold throughout the whole flight. Many passengers asked to increase the temperature however, even though the flight attendants were receptive to our requests, the temperature did not change. Usually temp doesn't bother me but this trip was absolutely frigid."

Cons: "Had to take bus to plane. Waited a long time on bus before it headed to plane. Male attendant spoke so fast he was not understandable."

Pros: "Had all 3 seats to myself, Great service from flight attendants"

Pros: "Good service"
Cons: "Flight was delayed"

Pros: "I was happy it was a nonstop flight on a somewhat new and very clean plane. Plenty of leg room, though the seat almost felt narrow and the person next to me was on me the entire trip. Seat comfort was good, I prefer firmer padding on a longer trip. Attendants were attentive and quick about helping passengers but felt like they didn’t want to be there. Boarding was also fast, though slightly confusing."
Cons: "I didn’t like that after I booked my ticket Alaska moved the time to much earlier in the day and I had to take off work. There’s no built in screen; tablets are available to rent, but for the price tickets are I shouldn’t have to rent something or use up my battery. Plus having to either hold my phone/tablet the whole flight or use what little space I have on my tray to prop it up isn’t enjoyable. Also the snacks were lacking, one bag of cheese crackers was my only option for a flight over 5 hours."

Cons: "When Alaska Airline counter opened up at BWI Airport at 2:30pm this afternoon, they absolutely ignored those customers in line. The customer service lacked service. This is Not what AA is noted for for. Supervisors need to make sure their staff is ready to greet customers standing in line and process them promptly."

Pros: "Getting my bags quick was definitely the highlight f the trip"

Pros: "All done right. They know how to do airline!"

Pros: "Everything!"
Cons: "Nothing"

Cons: "Long time ago coming home from AK and getting a little box of pizza and then an ice cream bar.. cute"

Cons: "Nothing"

Pros: "Most of it was fine."
Cons: "Seat size and proximity is uncomfortable. A flight attendant was somewhat rude, which the couple next to me even commented on."

Cons: "Crew had a horrible attitude"

Pros: "Paul was my flight attendant who was excellent. Good breakfast, constant service. Great 1st class. Will fly whenever they are on my routes"

Cons: "If you want to buy a hot meal don't sit past row 15 as they run out. Who runs out of food for purchase? Apparently this isn't a new issue."

Pros: "Very nice seats. Free WiFi nice. Very pleasant and on time."

Pros: "The staff is pleasant"

Pros: "Was upgraded to premium economy in order to accommodate a family that wanted to be seated together. Never been upgraded in my life. The seat was very comfortable and legroom excellent. I was exhausted from a long weekend and not feeling well but managed to sleep almost the entire four hours without being bothered. The flight attendants left me a snack in my seat pocket which was very much appreciated. Almost wish I hadn't slept so much of the flight so I could've witnessed other amenities and service of flight attendants."

Pros: "Very friendly staff"
Cons: "Nothing"

Pros: "Everything"

Cons: "Wish I had known about the WiFi movies. Would have brought headphones. Next time!"

Pros: "That we landed safely."
Cons: "They didn't feed us. Maybe 5 hours was too short. I downloaded the gogoentertainment app, but every movie I chose said that the movie already expired."

Pros: "I liked it all"

Pros: "It got me to my destination"

Pros: "Left 5 min early and got in 40 min early!"

Pros: "I like straight flights."
Cons: "I couldn't fly the plane myself. LOL The pilot wouldn't let me."

Pros: "I recently moved from Baltimore to LA in February. I love Alaska Air! The crew is always friendly and as a 6'3 guy I appreciate the legroom in the aisles."

Pros: "The service, the aircraft, and reasonable upgrades to first class"

Cons: "Look, I understand things happen, but by arriving near midnight in Seattle (five hours late), I missed a dinner my father drove several hours to make happen, and I also had to pay $55 for a cab to a hotel (he would have driven me). I asked three different Alaska staff people, and they all told me to talk to somebody else about compensation. Poor service."

Pros: "I liked the captain's communication about the delayed departure and how he made up time to get us to the destination on time."
Cons: "There was no need for us to have taken off late. The plane was on the ground but at the wrong gate and it was brought around to the correct gate more than a half-hour late."

Pros: "Comfortable"
Cons: "Service was a bit slow."

Cons: "The size of the lav. They're getting ridiculously cramped. 6'0" 230, so not a small person, but not enormous either."

Pros: "Got I early"

Pros: "all and all,it was a pleasant flight,--seats were comfortable-nice flight-attendants-courteous and considerate pilate and crew"

Pros: "This was one of the newer 737s I've gluten on recently, and it definitely makes a difference. Spacious seats and comfortable headrests made this a very pleasant trip, not to mention power outlets. Also the coffee was nice and hot."

Pros: "It was ok."
Cons: "Totally cramped."

Pros: "From checking in the bags to boarding the flight, the staff was very helpful. They really care about their customers. My friend and I were separated on the flight and they did everything to sit us together."
Cons: "I don't like sitting in the middle seat for 6 hours"

Cons: "The flight attendant said my bag was too large for the overhead bin, and would need to be checked. Her demeanor was rude, and unprofessional. She said "well, if you can close this bin, then go right ahead". I closed it very easily. Her behavior made me much less likely to fly Alaska Airlines again."

Cons: "The crew didn't offer me a beverage. There was no blankets."

Pros: "the crew was very attentive , i liked that they board the back of the plane first"
Cons: "my in flight internet services didnt work at all and the food options were awful . we need a little more leg and aisle room"

Pros: "Great pilot and flight attendents, clean plane"
Cons: "I like everything"

Pros: "Very friendly crew."

Cons: "The crew was overly aggressive with mask policy enforcement. They patrolled the aisles and routine pointed at passengers directing them in a hostile manner to keep their masks on their faces, even when they were trying to eat or drink. They also threatened customers by stating it was a federal law several times. It was very uncomfortable to say the least. I will not fly delta again by choice."

Pros: "The space we currently have."

Pros: "Crew was friendly and engaging"
Cons: "I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well."

Cons: "They lost my bags. Unacceptable"

Pros: "Crew was very friendly"
Cons: "the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent"

Pros: "Thanks for the monitors."
Cons: "The crew seems tired."

Pros: "No comments"
Cons: "Cleaners had not done a great job. There were paper napkins left over in the seat pocket from earlier flight."

Cons: "Late departure"

Pros: "It wasn’t delayed 3 hours like the first flight"
Cons: "Departing on time"

Pros: "Delta crew is always great."
Cons: "You need to update ALL of your planes to have charging at EVERY seat, not just the passengers in comfort plus or better. It’s 2019. We ALL have devices."

Pros: "Everything about delta"

Cons: "Crew was grouchy and rushed past you without really trying to cater to your needs/ get you what you want."

Pros: "Airbus was nice"
Cons: "Delayed by over 1 1/2 hours"

Pros: "Efficient, cheerful crew"
Cons: "Stop making seats smaller! The added revenue from 10 squeezed seats is not worth the discomfort it causes."

Pros: "I got to board early because I volunteered to check my carry-on. Very friendly flight attendants. Love flying delta. They are always consistent and the movies they offer with the gogo in-flight app are always updated and recently released popular movies."

Pros: "Even though the flight was delayed by a few minutes we still arrived on time."

Pros: "The whole crew was great and very accommodating"

Pros: "Excellent"
Cons: "None"

Pros: "Seat comfortable"
Cons: "NA"

Pros: "Great crew and plane arrived on time."
Cons: "No entertainment and no place to charge devices."

Pros: "The crew was wonderful, the flight was on time."
Cons: "But the seats are so tight that we were definitely elbow to elbow and once seated I was unable to access even the purse that was at my feet. There was no entertainment and the tray table was tiny, not even an indentation for a cup!"

Pros: "Excellent"

Cons: "The seat was very uncomfortable"

Pros: "Smooth flight, on-tome departure"
Cons: "Service in business class left a little more to be desired. I had to ask for food and drinks, because I feel off to sleep in the first round. Came to Gate early, but had to wait for agent to put the jet bridge. Only one person was available."

Cons: "Hassel about getting a visa to Cambodia. Refused to give me a boarding pass for 2nd and 3 rf leg of trip. Korean Air had no problems giving me yhe passes. Otter people had Delta boarding passes shivh they traded for Korran Aiir passes but the got better seats. Food was very good"

Pros: "Great service"
Cons: "No complain"

Pros: "Great service all around. As comfortable as you can get for a domestic flight."
Cons: "Food was pretty good, but not up to their usual high standards"

Pros: "I had the opportunity to send my carry on to the final destination. The flight was overbooked and there was no place to put carry on on the top place."
Cons: "I did not have the chance to choose my seat. I traveled sandwiched by two overweighted guys. I was holding my arms and was literally compressed by the gentlemen. Horrible experience. If I had the chance to choose my seat I would pick the corridor, and had a little less embarrassment and sweating."

Cons: "Delta staff is not too friendly"

Pros: "Seating"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."

Pros: "Flights were on time boarding was easy. 2nd crew from ATLANTA was friendly."
Cons: "The foldable snack tray was broken on the flight to ATL."

Pros: "This trip into Merida was amazing from start to finish. Something was lost in translation with my handicap assistance in Atlanta, but the trip was lovely nonetheless."

Pros: "The crew was very nice and attentative."
Cons: "The amount of delays causing us to miss our connection and be stuck in another city for a night before getting to our destination the next day(hopefully)."

Cons: "There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked."

Pros: "There was a threat in the airport which caused the closure of one terminal. It happened to be the one from which this flight was due to depart. The crew was calm and able to get everyone on board with a minimum delay, considering the circumstances. The flight crew made up some time in the air and we were able to land less than 30 minutes after our original ETA. Well done, Delta."

Pros: "Smooth and easy."
Cons: "Not applicable"

Pros: "People"

Pros: "Nothing"
Cons: "The staff"

Pros: "I had to take a United flight last week for a short flight and once again I was reminded why I ALWAYS fly Delta if at all possible. United crew hid in the galley the whole trip wit lititle to no interaction with passengers. My flight today on Delta was great; food really excellent (Chicken Tika) and the crew was great as usual. Delta remains the best."

Pros: "Efficient boarding. Friendly service."
Cons: "N/A"

Pros: "The leg room and freedom of not having another seat in front of me throughout this flight was great. It made getting comfortable a lot easier."
Cons: "We couldn't hear the overhead announcements at all. Seated right next to the turbine intake on the wing made the amount of ambient noise especially high, so all the in-flight announcements were pretty much unintelligible."

Pros: "Good seat, easy on and off, everything went a little ahead of schedule and smooth"

Pros: "I was able to pick my own flight online easily."
Cons: "Lack of same day, 1 connection, first class seats. Had to fly out the next day because only middle seats left. Frustrating because I paid for first class and had no good choices for my departure day of choice."

Pros: "The crew were AMAZING and made the flight so much better. Boarding was easy. I also love that the pilot acknowledged the Service men and women on our flight."
Cons: "The older plan didn't have some of the perks that I expected from Comfort +... No conformed headrest, no USB plugs... I paid extra for Comfort + and expected some of these things."

Pros: "Great plane"

Pros: "Staff were courteous. Captain explained reason for delay."
Cons: "Over 20 minute delay to begin boarding with no explanation. Boarding process very slow due to excess carry ones needing to be checked."

Pros: "Upgrading to First Class made it worthwhile."
Cons: "As a minority provider of service at BWI, the gate was the furthest from the entry. Gate security is almost always a source of delay here."

Pros: "On time smooth flight."
Cons: "Small plane."

Pros: "After the extremely long wait to check bags which made us miss the flight, the date crew got us in another flight...it wasn't direct which is what I paid for, but they did get us out, but i missed an interview because of the lack of crew and a missing luggage."
Cons: "Checking a bag, delta did not have enough crew to get everyone thru to their flights. We waited for 80 minutes inline to check a bag. Then we ran to the gate inky to find the gate was closed less than 2 minutes before we arrived. At least 20 others also missed the plane because of the lack of crew and long lines checking bags. It was frustrating, irritating, uncaring crew checking in, and a bit rude. Then on of my checked luggage was lost enroute - which made getting off the flights even later which made me miss a meeting that I was scheduled to be at. All because you didn't have the crew needed to check in."

Pros: "...the fact that they got us on the plane and back to GRR even though the connecting flight from BWI was delayed and there was little time to make that last flight out of DTW..."

Cons: "Nothing really: standard AA service"

Pros: "Nothing. Crew on all four flights were rude."
Cons: "The flight attendant could have gone and gotten my meds or let me get my meds that I left at the at the gate"

Cons: "Every seat sold. No social distancing. Mask rule not enforced."

Pros: "Flight was super short."
Cons: "Flight attendant stated that phones couldn’t be used for the duration of the flight; even in airplane mode The gate and terminal changed at least 5 separate times before boarding."

Cons: "Ask the ticket agent and flight attendants about changing seats and they weren’t helpful. Also their response was abrasive. Didn’t appreciate it!"

Pros: "Travel is becoming a pain ... what’s new?"
Cons: "Just the way travel has become —loathsome"

Pros: "The crew was great if bored out of their minds with little to do."
Cons: "Could have been on time."

Pros: "Uneventful"
Cons: "On time departure"

Pros: "Crew"
Cons: "Be on time"

Pros: "It was on time!"

Pros: "Crew fine. Plane ok. Legroom better than usual."
Cons: "Re-routed mid flight and forced delays. AA has been awful all holiday weekend."

Pros: "MIA to EZE we got the priority seats and it was worth the extra expense."
Cons: "Honoring paid reservations. Our flight was cancelled and rescheduled 4 times within the last few days. Communication. No one emailed me or called me to give me options or to even tell me they were kicking me out"

Cons: "Larger plane. Had to crouch all the way to my seat. Seat was comfortable enough."

Cons: "British Airways but the flights were operated by American Airlines who I've always had terrible experiences with. This was no different. TOTAL NIGHTMARE"

Pros: "Everything"
Cons: "Excellent"

Pros: "Game of Throne as a boxset"
Cons: "if my return flight was by AA rather than another operator"

Pros: "The flight crew was pleasant!!!"

Pros: "It s american!"

Cons: "When I made the reservation the code indicated that we would be able to purchase food on the flight. When I asked, the flight attendant said, nope, only choice is a pack of two cookies. We were starving on the 3.5 hour flight."

Cons: "No personal entertainment for an international flight."

Pros: "Nice new 737-800 w/ comfy seats, but the plane was nearly 40 mins late due to previous flights."
Cons: "The flight was fine, just be on-time."

Cons: "One crew member was rude, another confused. The grey blazer crew member was friendly"

Cons: "Turbulence throughout the entire flight, couldnt sleep, and they didnt offer any snacks because of this"

Pros: "Once we boarded in philly"
Cons: "The amount of time on the ground"

Pros: "Our first upgrade to 1st class since I stopped working for IBM in 2009!"

Pros: "Nothing"
Cons: "The fact that luckily we checked the night before and had to drive to philly to catch flight"

Pros: "Great and safe"

Cons: "Lost the flight because of TSA who didn’t care I was missing the flight and gate personnel who didn’t allow me to get on board while the jet was still there. A nightmare and my luggages are still somewhere..."

Cons: "Could not get to Santa Fe! Had to fly to Albuquerque & arrange transport to Santa Fe! No luggage til next day!"

Pros: "Nothing special"
Cons: "BWI check-in crew is not friendly, not related to Japan Airline."

Pros: "Not at all"
Cons: "I made the reservation without knowing that Americans airlines has a boarding number 9 where you are NOT allowed any carry on. Awful lesson. You are given the worst seat and you cannot store any thing in the overhead compartment. Or there make you pay $60.."

Pros: "Not a thing plans got changed I had back surgery"
Cons: "That my plans got changed"

Pros: "The boarding process was quick and efficient."
Cons: "This plane did not feature TV at your seat. Only the overhead TV"

Cons: "For some reason they changed my seat."

Cons: "Inadequate overhead baggage space."

Pros: "The crew were wonderful! Everyone was polite and accommodating. The entertainment available was on point. The food was both tasty and offered often."
Cons: "The seat were ok. There was not enough legroom, but honestly no airline has enough unless its business of first class. The Wi-Fi availability was misleading, though it did not advertise that it was free."

Pros: "Comfortable and smooth"
Cons: "N/A"

Cons: "Wifi was spotty at best. No charging options"

Cons: "Nothing"

Pros: "Puntuality in both fly's"

Cons: "More options with first class food"

Pros: "Wonderful"
Cons: "Great"

Pros: "I didn't fly through Charlotte on my way home. I went through Philadelphia which was shorter."

Pros: "Nothing"
Cons: "Everything"

Pros: "Everything was perfect."
Cons: "."

Pros: "Nothing"
Cons: "The worst airline. Poor customer setvice and every single fligt was delayed and they offered nothing."

Pros: "The flight was cancelled and they refused to pay for my hotel and food. They finally paid for the hotel but not food."

Pros: "Ended up leaving earlier than scheduled."
Cons: "American Airlines holding open seats until right before the flight leaves."

Pros: "Flight was fine"
Cons: "Gate in Miami wasn't ready and we sat for 45 minutes until they opened a gate for us to deplane. Ridiculous."

Pros: "All"

Pros: "Frustrated with one of the crew members because I was told my bag was too big. This is ridiculous because it was the same one I got on with and the plane was about half full."
Cons: "Him not worrying about my bag."

Pros: "All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline."
Cons: "All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline."

Pros: "Everything (except the minimal seats)"
Cons: "Cushioned seats"

Cons: "Seats are uncomfortable"

Pros: "the non-stop flight works very well. lay overs are never welcomed, but tolerated because they need to be"
Cons: "hard to think of anything"

Pros: "the crew was very helpful"
Cons: "seats could have been a little wider"

Cons: "I booked two tickets at the same time through kayak and was assigned a seat not next to my son! Because the flight was fully booked there was no ability to rearrange seats."

Pros: "Short flight but not comfortable and no entertainment"
Cons: "Most flights to Vegas are cheap so not sure why this one was so expensive"

Pros: "This flight itself met all expectations and I am very pleased with Allegiant."
Cons: "Communication & Technology @ check-in. I was never able to check in using the Allegiant phone app. Reason never communicated. Unable to check in online. Finally after a long hold over the phone I reached an agent who explained the system was updating. Bad set up. Could have been communicated!"

Cons: "Amazing flioght and service."

Pros: "Comfortable and inexpensive tickets"
Cons: "It was all good!"

Cons: "Allegiant needs to get stuff together when it comes to boarding."

Cons: "Seats were not comfortable"

Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"

Pros: "Definitely the price. Boarding process was pretty quick. Flight attendants seemed nice."
Cons: "Left a little late, but still arrived on time, so that was okay. Seats aren't the most comfortable, but that's expected. Was still able to get a little nap in."

Pros: "The crew was amazing"

Pros: "Ticket prices are always the best. Even though The flight was delayed by 30 minutes we were only 15 minutes later into the terminal"
Cons: "The flight was delayed by 30 minutes but we were only 15 minutes later into the terminal"

Pros: "The staff was friendly"
Cons: "The flight was delayed multiple times, the directions on having boarding passes on the app or printed prior were not given so found that our last minute to avoid paying the front desk clerk $5.00. The flight landed 5 hours later than scheduled which is completely unacceptable."

Pros: "The plane didnt crash :) Friendly attendants."
Cons: "NO WIFI. Flights are delayed often, what looked like a brand spanking new plane had the most uncomfortable seats ever, felt like sitting on wood in the exit row. You get what you pay for though."

Cons: "Squished and smelly but good value overall and good crew"

Cons: "Seats are hard"

Pros: "The pilot landed smooth."
Cons: "We were boarded and waiting on the stuffy hot plane with no air. The seats were so small and tight and then we had to get off the plane and take all of our belongings and waited another 3 hours to get back on the plane after they had told us something was wrong with the plane. It was a horrible experience. And we received nothing for the inconvenience when I had to cancel my work day so I had no compensation and lost clients because of cancelling last minute on them."

Pros: "Like the newer plane. The crew was nice."
Cons: "I purchased 2 bulk head seats for more leg room and because they changed the plane, my seats were no longer in the bulk head. We didn't have extra leg room and I would like a refund for the price I paid to upgrade my seats. It is impossible to get service on the phone, since even the customer service number the flight attentendant gave me, still put me on an unbearable hold time. Please refund my money for the seats that you did not provide me with."

Pros: "It is hard to beat the price of tickets for this airline. I love the price; that the flights are direct & almost always on time; that the staff, from the flight attendants to ticket agents, all seem professional, helpful & friendly; and that the planes are clean and seats well cushioned & comfortable."
Cons: "I don't like that the seats don't lean back & that they are very close together with little leg/knee room. Altho the base price for the flights is cheap, they charge for "extras", including making your reservation by phone instead of online, printing out your boarding pass &choosing your seat. There's a fee for carry on's as well as regular size luggage. If you don't prepay for your luggage or if your luggage weighs more than 40 lbs, they charge $50, instead of $25. They not only charge for food, but also for water or any beverage. If you are prepared for a no frills flight & are willing to sit separately from your travel companions, etc. then this is a great way to save time (direct flights) and money. I will choose to fly with them again, even tho My husband & I prob. won't get to sit together. If you know what to expect & plan for it, it is a great way to save."

Pros: "Friendly staff"
Cons: "Last minute delay due to a plane malfunction. Was told very last minute. Seemed like there were no quick resolutions in play. Had to wait over three hours to fly out, doesnt that entail compensation by law?"

Pros: "New plane!"
Cons: "Boarded too early!"

Pros: "No hassle. No delays."

Pros: "The staff was nice, kind of, but also unprofessional at time."
Cons: "My flights were both fine but the flight from Fresno to Las Vegas was such a disaster! They switched planes so the majority of the people did not have a seat because the plane did not have any B seats. It would have been nice if ANYONE had made that announcement before we boarded to avoid confusion. Also, the fees are ridiculous! Your app is not user friendly at all! Who the hell charges for a carry on bag?! Are you kidding me?! The directions on the app made it sound like the $17 charge was for an additional carry on item, not the allowed one carry on item. So, when we went to check in and I was told I would have to pay $50 for my mother's carry on, it was livid! Also, are you serious with the $5 fee to print a boarding pass? I will NEVER fly with Allegiant Air again. That is absolutely unacceptable. I will say that the staff was pleasant but the airline is inept and inefficient. The reason I will never fly this airline again because of what a rip off the fees are. Allegiant Air, you should be ashamed of yourself."

Pros: "Wow so nice to have an economical fare to Baltimore! On time, courteous, uneventful flight. Couldn't ask for more."
Cons: "All good"

Pros: "Seating assignment before the flight. Direct flights."
Cons: "Felt nickel and dimed to death by extra fees for trip insurance, luggage, and picking advanced seating. Ended up spending more than if we had just chose another airline."

Pros: "Cost of tickets, airport locations-and more convenient travel utilizing smaller airports."
Cons: "Baggage fees are outrageous, no complimentary amenities or refreshments. Flight attendants were rude in asking parties to return to assigned seats, while there were several completely open rows towards the back, (no obvious or explained reason aside from "assigned ticket seats" that they should remain empty. Families or companions could have traveled together- seemed unnecessary to prevent this, only gain noticed was Flight attendants satisfaction at denying seat relocation."

Pros: "Last week I flew to Florida on this airline. I quickly wrote a stellar review because the flight crew was sincere, nice and kind. Apparently, that is against policy and on this flight there was no hint of that nice attitude. No frills, no courtesy, just transportation."

Pros: "The flight itself was great. The Flight Attendants were pleasant and the ride was smooth."
Cons: "I didn't take too kindly to the Service Agents on the ground. The Service Agent in San Antonio wasn't very accommodating or supportive to my needs. I had a problem that needed resolved and instead of diligently helping me, she would turn to another customer, totally ignore my concerns and speak Spanish with this other woman. When I was at the counter first, not the other woman. The Service Agent in Orland on my way back was rude as well. She gave my Mom and I attitude about my luggage being overweight. Told us to pay the $50 or figure it out. We had expressed already paying the $18 to check the luggage to begin with and wanted to see if that amount could be included in the $50. The Service Agent scoffed at us and turned up her nose. Great air service, horrible ground service."

Pros: "On time"
Cons: "Boarding outside in the pouring rain!!!"

Cons: "Our flight was delayed dor 10 hours."

Pros: "The crew and pilot"
Cons: "Entertainment."

Pros: "That fact that they did not suply even one free bottle or cup of water is awful. I was very thirsty but did not get a drink because they chaged $2.00 for one bottle of water, and the is just plain wrong."

Pros: "the fare"
Cons: "the service - departure gates completely understaffed, no allegiant gate agent or staff in sight, only subcontractors and 2 that had to run 4 gates. Flight itself was fine."

Pros: "Flight attendants were very respectful and courteous."
Cons: "Last 10 minutes of landing the plane was very very rough. A few people had to pull out the barf bags Lots of speeding up and slowing down. Ups and downs. It wasn't turbulence but it felt like it."

Pros: "At least I arrived to Oakland eventually. A one hour flight turned into a 7 hour wait and flight"
Cons: "7 hours from Vegas to Oakland. I could have driven. I deserve a reufind voucher"

Pros: "Evertything was on schedule ."

Pros: "Flight attendants were very kind."

Pros: "The price"
Cons: "Everything"

Pros: "Easy boarding"
Cons: "Slow to get luggage. Seats not comfortable"

Pros: "The price, found a round trip from Albuquerque to Austin 3 weeks ahead for 74$. I couldn't believe it"

Pros: "Very affordable."
Cons: "Seats are too close"

Pros: "Everything was fine"
Cons: "Hard landing"

Pros: "Flight was on time with a very pleasant staff"

Pros: "Fast seating with veteran's seated first."
Cons: "Small seats that don't recline."

Pros: "Great service even better price!"

Pros: "Very timely flight"
Cons: "United is not enforcing COVID rules"

Pros: "On first and off first"
Cons: "For paying for a business ticket and to be offered a bag of potato chips is unacceptable though I did have a few alcohol drinks. Seats were also well worn."

Cons: "When boarding staff where very rude specially a old lady that was supposedly helping passengers was very rude"

Cons: "outlets for each seat, more space, timely manner,"

Pros: "Boarding was great"
Cons: "Inflight Services was horrific and my stuff was damaged in my luggage."

Pros: "Boarding on time"
Cons: "It was a decent flight"

Pros: "The sleeper seats. Flight attendants"
Cons: "Temperature during the entire flight was too cold! Food was not great for a first class flight!"

Pros: "Crew"
Cons: "United intertainment app getting stuck on movies"

Pros: "Landed early, decent price"
Cons: "Not allowed to bring on carry on in basic economy which was not obvious at booking, seats very tight and little legroom"

Pros: "Arrived early. Airline offered free bag checking when plane looked full"
Cons: "Size restriction on personal item was smaller than other airlines, causing me to use a smaller backpack than I would have prefered."

Pros: "Short trip"
Cons: "Rude crew"

Pros: "My seat neighbors were friendly. I didn't take a look at the provided entertainment since I had had to wake up at three in the morning."
Cons: "As far as refreshments are concerned, I wish there was a bit more variety in the provided snacks, and the drinks cart came more often."

Cons: "Yiu have ti pay for mivie or tv"

Cons: "At the plane door, the crew had me check a carry-on bag, saying they had no more room in the plane. When we got off the plane, others were pulling two and three items out of the overhead storage compartment."

Cons: "Didn't maker it to our destination."

Pros: "Both flight were delayed and I had to reschedule my flights and miss my arrangements."
Cons: "It looks like that there is no respect for Time ."

Pros: "I usually don't fly with unites but based on there standard services I can see why. They are on the equivalent of spirit but more expensive."

Pros: "My seat"

Pros: "Not much"
Cons: "Baltimore to SF was delayed 30 min too Service need to improve"

Cons: "United flights are always delayed!"

Pros: "The staff was courteous and polite and went the extra mile to ensure my flight was enjoyable."

Pros: "I thank you for your excellent service!"
Cons: "Everything was very nice!"

Cons: "When sitting straight up in the seat, my knees hit the seat in front of me. United seems to be making the space between each seat terribly close."

Cons: "Departure was delayed somewhere between 30-45 minutes."

Cons: "Employee deleted my reservation"

Pros: "The connecting plane once we got to Newark NJ was great, staff, flight, clean , and spacious. The pilot was great at communicating too."
Cons: "The smaller plane when we first boarded was a bad experience from walking down a lot of stairs with my luggage to the terrible male Asian flight attendant that wasn't customer friendly. He actually said to a male customer when a question was asked" what do you want me to do". Then a terribly long walk up and down stairs with luggage to board another plane at Newark at 6:30am."

Cons: "Maintenance delay, asked attendant to have the gate wait for a few of us to board and she seemed more worried about me being in my seat during our 30 minute wait on the runway after a 15 minute delay"

Pros: "Horrible Nightmare"

Cons: "Delayed and got downgraded without refund of difference"

Pros: "My hubby enjoyed his trip...he said they were on time...will also give it a shot myself...thanks"

Pros: "This leg of my journey was fine. Sat in the middle seat. Was able to sleep most of the way."

Cons: "Delayed twice. And even after landing had to wait almost 2 hours for taxing. Felt out of breath by the end."

Pros: "Good crew"
Cons: "The usual. - crowded, smelly"

Pros: "Nice"

Pros: "The aircraft was neat, clean and up to date. Boarding was well organized. Take off and landing was great."
Cons: "The service crew could have been more friendly."

Pros: "Nothing"
Cons: "The flight never happened. My flight was delayed 3 times before being cancelled and united could not book me on another flight until the following day. They would not put me in a hotel, pay for another flight or even get me a taxi to a hotel I could stay at over night. I had to book a last minute flight through another airline at my own expense"

Cons: "When I am flying across the country I expect that the movies should be included. If you're going to charge for it the prices of tickets need to come down since it used to be included."

Cons: "I never made it on the flight due to weather conditions they couldn't even hold the flight, and then when I have to get my own accommodations had to pay for my own hotel that is not cool"

Pros: "I was very cold because I take blood thinners. I was sitting directly behind first class in coach . The first class crew was passing out blanket to anyone who wants one. Several I tried to get a crew member attention which she ignore . I was told I couldn't have a blanket because they are only given to first class customers only but on my flight to Batltimore I was given a blanket in coach"

Pros: "Loved it."

Cons: "Under the coordintation of United airlines the commute flight from BWI airport to Newark was delayed causing me to miss the next flight to San Juan."

Pros: "It was non stop and got there earlier"
Cons: "Flying... just don't like flying"

Pros: "The accuracy"
Cons: "The chairs"

Pros: "the fact we could get tv & movies on our own devices and watch our own choices"
Cons: "Very hard to get it working, not enough choices. I don't watch "stupid comedy" or slasher stuff or news. I look for uplifting, "family" fare. Couldn't get Creed to play, tried on 3 flights"

Pros: "Nothing"
Cons: "Service was poor, the plane smelled, the seats were dirty, had gum all over the place. The boarding process was slow, the fact that you have to pay for basic entertainment is a rip off. I got news for you United, adding a simple USB port to all of your seats won't hurt, we live in a 21st century. Your airline is a disgrace to what Bill Boreing had managed. I plan to fly Delta or Southwest where planes are clean, staff is friendly, and basic entertainment is free."

Cons: "Nothing"

Pros: "The pilot was polite and communicated really well"
Cons: "The staff w/the exception of amazing Patrick, were HORRIBLE. Non-responsive, condescending, no name badges."

Pros: "The strudel was amazing"
Cons: "There was only one strudel"

Pros: "Both flights were early! Boarding was easy"
Cons: "No complaints"

Pros: "Nothing"
Cons: "I hated everything"