Find cheap flights from Baltimore to North America

"I will never fly Frontier again!"

"Good"

"Weather delays of hours but staff were professional."

"I caught the COVID19 virus. Had to cancel. Frontier charged an $80 cancellation fee per ticket. Could not have been worse! Everywhere else I have flown in the last 30 days (even with non-refundable tickets) gave a full change or voucher. HD8IPQ is my reference code."

"Very old plane and extremely uncomfortable."

"Really uncomfortable and outdated plane"

"Not a lot of leg space but the flight attendants were very nice and comforting to ensure we had a good flight to our destination"

"The only thing I liked was the care of the flight crew. One of us is a disabled passenger and they didn't give special consideration for someone who is disabled and couldn't walk to the gate nor to the seat. Our seats were in the REAR of the plane. That's no place for a disabled person. Not even a window seat. Lack of communication to the special service assistants for a request of an aisle wheelchair to get to the seat. The flight was delayed and we were sitting in the plane for over an hour to wait to exit the plane. We were informed there was lack of staff at Orlando International Airport for Frontier Airlines, and we had to wait for other staff to come from another gate to get us off the plane and get bags to baggage claim. We were waiting in Baggage Claim to retrieve our bags for over 30 minutes."

"La entrega de maletas fue despues de una hora"

"Communication is key !! Worst flight in history goes to frontier Getting to the airport on time to late delayed flights Air conditioner broke so we had to be delayed on the flight home as well I would never recommend"

"Wasted my time while I could enjoy Disney park"

"They cancelled my departure flight, and the rebooking process was not easy. My returning flight boarded late. You get what you pay for."

Pros: "New plane but uncomfortable"
Cons: "Get beverage and snacks."

Pros: "The pilot managed to land pretty smoothly despite the turbulence."
Cons: "Wait time before take off Snacks (at least have coffee or water) Seats were uncomfortable"

Pros: "Boarding process was easy"
Cons: "Check in and fligjt info were bad, check in online was not possible and no customer svc available to assist, neither via phone nor online chat, website constantly out of order... we could only do something at the airport, long line of waiting"

Pros: "The flight was only 3 hours?"
Cons: "Communication about the delays. More attendants working at night & more food/drink options open later."

Cons: "The manager was so crazy, i think she have to work on the circus."

Cons: "I Never in my life flying again with frontier"

Pros: "All was okey"
Cons: "Snacks"

Cons: "I recommend for being punctual"

Cons: "Many people without masks."

Pros: "Execution of the boarding/ exiting process"
Cons: "A little more space"

Pros: "On time reliable."

Pros: "The crew was fantastic!"

Pros: "The crew was very helpful towards my elderly mother. The plane was clean."
Cons: "For the price I paid, I don't see how things could have been improved."

Pros: "Crew was nice! Liked the Temperature check and fast boarding."
Cons: "Seats are barebone, and doesn't recline. No seat-back trays."

Cons: "No me gusto nada"

Pros: "Nothing."
Cons: "Social distancing guidelines should be applied on plane. Rather than leave 20+ seats empty, and cram everyone 6 to a row. Flight was over 2 hours delayed due to not having maintenance staff available. And then I was crammed in next to an oversized individual where we couldn’t even keep the armrest down."

Cons: "The flight was almost full. Disgusting"

Pros: "The overall flight and crew was great no complaints"
Cons: "Your purse shouldn’t be considered a carryon unless it’s larger then the average personal carryon and one complimentary beverage and snack on flights over 2 hours"

Pros: "The crew was great. In a good mood and accommodated my requests. (For complimentary water and a trading card to remember my trip)"
Cons: "Seat was awfully uncomfortable. I’m only a slim built 5’9” woman and my knees were indenting the next seatback. And the aisle was too busy for me but that could have been fixed with paying for a window. I do not recommend flying in these economy seats for any longer than 2.5 hours."

Pros: "Absolutely awful! I have never seen such a ridiculous airline before. More than 3 hours delays? Unbelievable! I am now at Miami airport stranded because of the long delays with Frontier flight from Atlanta. This is absolutely unacceptable!"
Cons: "Absolutely awful! I have never seen such a ridiculous airline before. More than 3 hours delays? Unbelievable! I am now at Miami airport stranded because of the long delays with Frontier flight from Atlanta. This is absolutely unacceptable!"

Pros: "Direct floght for the route with really no competition for the same airports and similar times. Checkin staff was courteous, embarking was swift, flight on time, safe, no issues."
Cons: "No quick bag drop off option, very slow to be processed. Tons of fees, they really add up and if you pay the extras it can easily be more expensive than the competitors. Super rude and careless flight attendant. Asked for bathroom permission for my 3-year-old once we were at full altitude and she denied. Sure enough 2 minutes later an adult just went for it. Then as the seatbelt sign was off she was blocking the aisle with the trolley. When I asked kindly to make room, she didn’t even acknowledge that she heard my request... she did, eventually, without even looking at me. Also very slow to get the stroller and a bit slow to get the baggage but these latter issues may be airport dependent."

Cons: "Let's begin with the need to pay for your seat selection. Then the fact that the seats do not recline at all, so you are forced to sit upright the entire flight. Good luck if you are over 5'8", seats are not intended for taller people. Also, how can an airline not have wifi or inflight entertainment. Not a bargain at all. Oh and $45 per checked bag, nice touch. Avoid if possible."

Pros: "The check in staff were rude, we felt like we were rushed. Frontier is a deceitful airline, they didn't tell us that the bags were SO expensive, usually an airline gives you some bag for free, nope! Carry on and checked luggage cost a ton of money. Not to mention you have to pay for seats, which is expensive! If you're travelling with someone and you don't pay for seats and you wait until the end to be assigned then you won't end up sitting beside the person you're travelling with and I must tell you the response I got from them was that they're busy and they have no time to deal with this. Then there is the flight crew, through the flight all I could hear is the flight crew talking about how they are on a waiting list and something about becoming a full attendant and every other word was accompanied by a bad word. I would file for a refund if I thought that would get me anywhere. Sorry Kayak I like you but from now on I'll be going direct to American Airlines. By the way! The CEO of Frontier is the former CEO of spirit...That alone should tell you stay AWAY."

Cons: "Airplane is new but chairs are made of plastic and very thin, they don't recline and you have very small space -- very uncomfortable. I flew from Miami to Vegas (5 hours) The plane flew at low altitude the entire way and went right through all storms just to save fuel/money. People were afraid for their lives because the plane was shaking so bad. I travel 1-2 weeks out of each month by plane for work and I am not afraid, I knew it was fine, but others had no idea and were very afraid. I know it is a cheap airline, but the real problem I had with them was they are not honest. Their website says that if you chose your seat online you have to pay, but if you do at check in it is free and they will try to keep your party together as long as there's seats available. Upon arriving at the counter they wanted to charge me to keep me and my fiancée together, otherwise she was at the front of the plane and I was all the way at the back. The plane had extra seats and we got there early to get assigned seats together but even the manager would not help me even after showing their website. He said the computer will make them charge me and there was no way around it. There's always a way around it. At the end of the day, paying for seats, all bags you check in or carry on, foods/drinks in the plane, I paid just as much as flying with a good airline such as Delta. I will never fly with them again, that is for sure."

Cons: "I've traveled consistently between 4-6 times a year for the last 15 years and this was my first trip with Frontier. It was by far the worst travel experience of my life. One of the passengers was so drunk that she threw up all over the gate agent's podium, and this passenger was still allowed on the plane. When we boarded, we had to circumvent the vomit because it hadn't been cleaned up yet. There were multiple passengers on board who brought their own alcohol, were noticeably drunk and extremely loud. I understand that this is not your crew's fault, but there was a complete lack of understanding as to how to handle the situation. The pilot scorned passengers as a whole, and noted that if people didn't calm down, he would force a landing in North Carolina. The responsible passengers such as myself not only had to tolerate the debauchery, but also felt like we would be potentially be punished for other people's bad behavior. The flight crew seemed to have no idea how to handle this situation. I don't understand why is passenger are blatantly breaking federal regulations, the crew would not do anything about it. When I attempted to check in online, literally ever seat (including middle seats, back row) had an up-charge which is simply ridiculous. the seats were small and very uncomfortable. I will never fly Frontier again. I'd pay double for a flight with another company just to avoid them."

Pros: "Can say I liked anything really"
Cons: "Staff was horrible! Customer service did anything but customer service. They had a "too bad so sad" attitude towards customer. Arrived 12:35am for a 1:19am flight and was denied check in because supposedly counter closes at 12:30am. So I was denied entry for 5 minutes? I had to pay a taxi, extra night at hotel then a fee for rescheduling flight. Ridiculous, NECER flying Frontier again! Even if tickets were free! I booked/found flight on kayak app. I would suggest kayak remove them, experience was so bad that negatively effects kayaks reputation too. Also, every other airline provides complementary beverages and snacks, NOT Frontier. Also free bag check? Nope frontier charges everything! Even a carry-on which is free everywhere else. Absurd, truly worst flying experience EVER!"

Pros: "People were professional and everything ran smoothly."
Cons: "I'm sure there's some tiny print somewhere explaining carry-ons are $45 but it should be more obvious when booking - even if you do it through a third party. It soured the rest of what was otherwise perfectly good service. Other passengerss reacted the same way. I was charged and then noticed the family next to me was charged only $40 for checked bags. The looks on their faces for having to pay for both types of bags was priceless. I mentioned the cheaper check-bag fee at the counter and she said, "Oh, but you said it was carry-on". It just felt scammy. Easy-Jet has been a discount airline for ages and they give you all the options up front so you know what you're getting into. They practically charge you for toilet paper but there are no surprises. Add the extra aggravation of LaGuardia's third world style and you end up with a frustrating day for avoidable reasons."

Pros: "it was on time"
Cons: "seats dont recline and the crew was pushed to sell stuff even on a red eye flight so no sleep"

Pros: "Crew was nice, but very uptight about wearing a seatbelt, not standing in line to use the bathroom, not changing seats, etc."
Cons: "I booked tickets with this airline for the first time because prices were significantly cheaper than with other airlines. However, I didn't realize I would have to pay $45 for carry on luggage, pay extra if I did want a seat in the middle, and even pay for soft drank! After factoring in all those things, it would have been a lot cheaper to use a different airline. Plus, it was by far the most uncomfortable airplane I have ever been on. No leg room, small seats that do not recline and have no cushion. Terrible experience!"

Cons: "There is a lot to complain about with this airline. I cannot comment on the comfort, food not entertainment because I missed my flight. Granted the flight missing was not the fault of the airline however I would have imagined that the staff would have told me in no way would I make my flight with the security lines the way they were. Once we made it through we ran the entire length of the airport to try and make the flight in hopes that they might delay the plane. That's is not the whole complaint because it happens. However; my bags flew with the flight I missed. The ticket agent assured us the bags would get to the destination and I could pick them once I arrived on the later flight (through a different airline). When I arrived NO employees where to be found. The "helpline" not helpful not even to tell me if the bags were there and lock and I could get them in the morning. Instead I was talk to condescending and rude, thanks to Kim in Colorado. I stayed the night over since my home is 3 hours from the airport. Next morning at 8:30 I call to speak to someone, helpline again unhelpful. Could not tell me when someone would be there or anything about my bags. I show up the airport. No staff. I waited for an hour and half for a ticket agent. Once I posted on their social media page that I was unhappy that person told me when they would be there and their hours. NOT THE HELPLINE but I already stood around picked up my bags and was out of there. I will never fly this airline. They nickel and dime you and have terrible customer service."

Cons: "They wanted,discharge me $40 dollars for a carry-on, let's just start there. So in addition to whatever I would have paid to check a bad now carry on items are 40 bucks? Get real. Next there's the issue of the flight itself which was horrible. The seats were no better than plastic folding seats you would buy at target and about as comfortable. Frontier's idea of first class is what every other airline would call coach. There is so little leg room or room in front of you that I couldn't lay my head down on the tiny little excuse for a folding tray. Additionally none of the chairs leaned back. Not that they could as you would be in the lap of the person behind you.so I had to sleep on a red eye for 4 hours sitting straight up on hard plastic, crammed into a row like sardines. I will never fly frontier again."

Pros: "On board crew was very nice and were very entertaining."
Cons: "I've flown frontier before and I have never had a problem. Tried to check in for our flight 30min before it took off as we were running late. The rep who was working the desk (young female, approx. 20yrs old) gave us the worst guest service I have ever received. I did not understand why we could not check in, nor attempt to board our flight, although I understood it is our fault for running late. We did not need to check any bags as we were carrying them on. The woman behind the desk only kept saying you missed your flight and was very disrespectful when our friend tried to talk to her saying "I don't know why your even trying to talk to me, I told you I am done with you." I work in the guest service industry and have never been treated or talked to with such disrespect. I would have understood if she was apologetic and explained to us WHY we could not board or make our flight, compared to being rude and rolling her eyes constantly. I will not be flying frontier again I can avoid it."

Cons: "The flight attendant was laughing during the safety speech, which was a little discomforting if you like to feel as if you may make it alive. If you like to not move your legs around or not be able to recline slightly while in an air plane, then this is your airline. The flights are cheap but they forgot to tell you they charge for one carry on! You might as well fly with a legitimate company and not end up paying the same price if not more because of all the "fine print". The saying goes "buy cheap, get cheap" but this airline is a little out of control."

Pros: "The crew was courteous and professional."
Cons: "After adding up all of the hidden fees with the "low cost" of the flight, it all came out to MORE than I would have paid if I had booked a flight with another carrier!. As ad DEPENDENT of an active duty military member, I NEVER have to pay for checked luggage, much less a carry on! Once I got over having to pay and additional $150 for luggage, I board the plane to find extremely uncomfortable seats with half of a tray table, all I could do was laugh. The joke was totally on me!!!! For a flight that was over 3 hours long, it was NOT WORTH ANY OF IT!!! I didn't do the research that I should have, and that is totally on me. Fool me once, but NEVER AGAIN."

Pros: "Only thing i liked is That we didnt crash"
Cons: "-$40 fee for personal bag that was slightly over regulation -one hour delay PLUS 2 hours stuck on runway in the airplane without access to water nor could we stand up out of our chairs for bathroom -finally when they were serving food and beverage only paying passengers had first access to food and water even if the crew had to walk all the way to the back and then back to the front to serve and charge them, it took about 45 minutes until they started serving water (of which the second cup of water they needed to charge for supposedly although we got "lucky" and they gave us a free second little glass of water)"

Pros: "Not much to like the plan was clean."
Cons: "The flight was two hours delayed. And the pilot or staff did not have the common courtesy to let us know what was happening. Pilot explained why they were delayed in landing at LGA. And it would be a two hour flight. However we waited another hour on the runway with NO updates!!! Just sitting on a plane, on a flight that was already late, was very frustrating. Frontier staff should really work on better communication. They also had an elderly woman pay $60 for her carry on. They could have waived the fee, she was elderly and she stated she wasn't aware that she had to pay for her carry on. It would have been a nice gesture when the flight was delayed."

Pros: "nothing"
Cons: "they charge you for everything.Carry on bag, check in bag and they cannot even give you water for free. the fight end up more expensive than what it is worded"

Pros: "The complementary food vouchers were nice and one stewardess in particular was helpful"
Cons: "The three hour delay that was hourly extended with no explanation from rude airport staff. I was even accused of missing my flight merely because the man had no idea if they had changed the gate. The staff should have done better to keep us informed of what was going on."

Pros: "The flight times"
Cons: "Paying extra for seats in a plane. No snacks for free. No leg room for average person. Small aisles, no reclining seats!"

Pros: "The experience was awesome."
Cons: "Some of the check in staff was too much in a hurry so it seemed like they had an attitude. Other than that, everything was smooth and awesome."

Pros: "It was roomier than I thought on the plane. Everybody was nice."
Cons: "No free water...now that's cheap. $40 of the savings on the flight eaten by the baggage fee was expected, but a 40 lb. limit on said bag was a bummer."

Pros: "The plane itself was in great condition."
Cons: "I had to make a change and tried to make the change online. After an hour trying to make the change, it would not let me get past the “select your seat” screen. I called Spirit and after being on hold for 40 min, was told that it would cost me $580 to make the change, opposed to the $80 it would cost me online. I explained to her that I wasn’t able to make the change online because the website would not allow me to. This is the worst airline in the industry! Horrible customer service!!! Can’t believe they charge for water on the plane. The seats were the most uncomfortable and smallest that I’ve ever sat in. NEVER AGAIN!"

Cons: "Crapped seating conditions"

Pros: "Good price"
Cons: "No blankets"

Cons: "Could not check in from the app. Had to go to website, register, and open an account before we could check in online. Had to pay to put carry on in overhead bin. All beverages cost money, including water!"

Pros: "More leg room than I expected. Crew was very friendly and accommodating."

Pros: "Was totally expecting the typical lackluster experience on Spirit (or worse)...but this was actually a really great experience. Line moved quickly at BWI. Passengers allowed to use mobile boarding passes now. Departing flight left on time, arrived early, luggage showed up quickly at LAS. Staff friendly, even ordered food and beverages this time. Overall, very pleased with the experience."
Cons: "Checked baggage fees are ridiculously high (carry-on more expensive than checked bags); returning BWI flight was not as pleasurable (staff not as friendly...but it's the last flight of the day...perhaps that contributed to this). Luggage took forever to arrive at BWI (LAS process was much more efficient)"

Pros: "Seats were comfortable. Service was good and. Friendly. Full on-time performance."

Pros: "On time flight"
Cons: "Food"

Cons: "Delay flights and cancel at the end, front desk didnt help as they have to..."

Cons: "Never made it! The flight was delayed and I would not be in time for my connecting flight. No Spirit people in the gate, so I sat for two hours to learn that I needed to rebook! Poor communication process. They did send an email while I was in the airport, but I was unable to open it; need to have the option to communicate by text!"

Cons: "Every flight was delayed. My first one by just a little. My flight home was delayed so much that I had to spend another night here and now my flight that they rebooked me on is over an hour delayed... The inconvenience of the situation is beyond tolerance. So extremely frustrated."

Cons: "Stuck on the tarmac 1 hour after the flight arrived late."

Cons: "No plugs for laptop or for cellphone charging"

Pros: "The crew was pretty friendly. Nothing above avg, but they weren't bad by no means."
Cons: "If you don't pay for your bags in advance, get prepared to pay $50/bag. Each way!"

Cons: "Lost my luggage"

Pros: "Very nice crew members. A one hour flight delay caused me to miss my connecting flight. Thankfully, they gave me vouchers for hotel, taxi and three meals."
Cons: "A carry on costs more than checked luggage. When I first got off their delayed flight, I and at least two other passengers who missed their connecting flights were told that they will schedule us for next day and are not responsible or able to provide accommodations. I spoke with another attendant who corrected that statement and gave me vouchers for everything but the other two flyers had walked away by that point and didn't benefit. It seems pretty basic for attendants to know this policy."

Cons: "My pre sssigned seat was changed by the Hostess supervisor. When I asked why, she walked off and used her hair to cover her name"

Pros: "Early arrival"
Cons: "Everything else including the extremely rude attendants."

Cons: "Seats don't recline at all"

Pros: "straight flight."
Cons: "Paid more for extra leg room but it was minimal help. Seats don't recline at all. Water even cost money. WOW."

Cons: "They cancelled the flight 4 hours before, and cause me to lose an entire day on a 3-day vacation."

Pros: "That they purchased a direct rout from BWI to LAS"
Cons: "They are rude, they have no website strategy, no mobile app, they charge for everything - including water. If they put a credit card meter on the bathroom, they would. I've never flown an on-time Spirit flight and this one was also late. My wife bought this ticket because it was the only time that worked and they promptly reminded me why I never fly with them."

Pros: "Really terrible and unfriendly service"

Cons: "I didn't like spirit airlines and I don't think I will fly with this company again ."

Pros: "It was really, really cheap. Less than half of every other Dec 26 flight's cost."
Cons: "The terrible lines. The line to check my bag was horribly long-- even after the attendants made a line just for flights to my destination. There were just too few attendants working for how many customers needed to check bags or check in. Additionally, the seats were super small-- we were packed in like sardines. No amount of finagling or shifting would prevent me from touching either of my neighbors, even though I paid for extra leg room. And then you wanted to CHARGE for a CUP OF WATER. Not even a full bottle! I'm surprised you didn't charge for ice! All in all, I'm very disappointed. Won't be taking Spirit again."

Pros: "Absolutely nothing!"
Cons: "This is the most horrible flight I've ever experienced. They start by nickel and diming you to death from baggage to to charging to print your boarding pass. The seats are way too close together and the staff is rude. They will never get another red cent from me"

Pros: "The bare fare was what drew me to spirit. I was able to reserve a seat but of course for a price - which is understandable. But the flight was on time and even landed early on my return."
Cons: "I understand the whole "bare fare" thing but I feel like spirit really pinches the pennies out of people when it comes to everything else ! Honestly will probably spring for the more expensive fare with another company and would be 100% more comfortable."

Cons: "I booked a flight but was offered a new job and unexpectedly could not keep my initial flight dates. There was an outrageous fee to change my flight dates and I was not allowed to keep the money I paid as a credit. I lost my money and a potential future vacation."

Pros: "nothing"
Cons: "everything we will NEVER use spirit again"

Cons: "By the time I paid for a check bag and seat assignments it would have been cheaper to have just picked an airline where that is included."

Cons: "No TSA precheck. Had to pay $50 for my CARYON. Uncomfortable seats. There was not one good thing I liked about it. I will never ever travel with this airline again. When you first book it you think you're saving money, but then they add so many fees that other airlines don't charge."

Cons: "$50 for a checked bag and extra money for a carry on, not to mention you also have to pay for your seat after you have bought a ticket?????????????? This airline is ridiculous. Would never fly with them again."

Pros: "The only positive thing I have to say about my experience is the person I sat next to."
Cons: "I won't even complain about the excessive fees I paid for my baggage because it was my own fault for not researching the airline before I booked the flight. But, my seat was dirty, I had to wipe down mystery sticky funk from the tray and window area as well as having to wipe cracker crumbs from the seat. The flight itself was awful. Nothing but turbulence and I was motion sick the entire time."

Cons: "There's no way we will ever fly spirit again nor suggest anyone do either. The hidden fees like on baggage is how you screw over the customer."

Cons: "Tray tables were dirty Flight attendants weren't very friendly"

Pros: "Nothing"
Cons: "The comfort of the plane is bad. So is the service. We had to pay a 85 dollars fee for our 45 pounds luggage... The desk agents are mean, do not accept cash when the automatic counters say you can pay with cash... I had the worst experience in my life and I am a frequent flyer. We also had no windows in our row and no reclined seat for a 5 hour flight...."

Pros: "They were timely."
Cons: "Uncomfortable seat, no recliner, no entertainment for long flight. Flight attendance was a bit unprofessional, closing the overhead storage doors way too hard and loud."

Pros: "All personnel was very awesome during the flight."
Cons: "Everything was just so uncomfortable. It sucked."

Pros: "boarding and friendly crew - excellent. (I don't blame flight delays or gate changes on the airline. This could me something having to do with the airport.)"
Cons: "What a nightmare. Seats didn't recline and are the most uncomfortable seats I ever sat in. The flight was delayed for almost an hour and a half (not the airline's fault, but) it added that time onto our uncomfortable ride so for six and one half hours I was kicked in the back by a child in an already horrible sitting position. We had to pay for carry-on and baggage stored. We had to pay for every drop of drink or food. I could have taken a more expensive airline and been comfortable. The baggage costs were 400 dollars for one small bag for each of us, we can't go a week end without a change of cloths. I have never seen anything like it. Live an learn."

Cons: "Aircraft was cold, No blankets."

Pros: "The crew was funny and helpful. I liked the crew."
Cons: "I checked two bags. Every other airline allows 50-lb checked luggage. The nature of my business travel means that my luggage is packed to the max. That meant an additional $30 fee on top of the baggage fee to bring my suitcases back from the East Coast--once I removed about five pounds of shoes and laundry and stuffed them into my purse. It would be helpful to be standard with the other airlines if you want people to be able to mix and match when they book travel. Water would be nice. That's a long flight without water. The add-ons add up so fast it makes the ticket about the same price as a full service airfare. I'm 6' tall and the minimal leg room is uncomfortable. The excessive baggage fees eat into my savings. Not sure I'd fly it again. Certainly not for business."

Pros: "Nothing"
Cons: "Arrived 3 hours late with no real explanation, besides that they had to shift the bags around for weight distribution. I honestly feel lucky we even survived because it doesn't appear spirit has any clue how to run an airline. Won't ever choose spirit again, it's not worth the discount."

Cons: "No entertainment and very uncomfortable seats"

Pros: "Thought it was a good deal when booking."
Cons: "Found out that EVERYTHING "extra" came with very high fees; so high that my flight cost as much if not more than the competition."

Cons: "Had to go around a storm and land to refuel. Had to wait about an hour to be allowed to take off after refueling. Waited for a gate for about an hour after finally landing in the destination city. Baggage fees are ridiculous."

Pros: "There's a baggage fee that should've been mentioned by KAYAK!! When I first check online it was $25 then I check again it was $40 then when I tried to pay it in person it became $50. The agent that help people at the counter was very rude, they don't have no people skill whatsoever. They moved the gate which is fine..... But the previous flight just got off and they don't even bother to clean the plane because they were running late. Granted the stewardesses are polite and the pilot is really good..... It was a smooth ride and landing...... But it was supposed to be a 5 hour flight...... I was supposed to be in Vegas by 9:45pm..... But now is 1:45am and I'm still in the plane waiting for the gate to be open...... 4 hours delay........ !!! It just turn to be a 9 hours flight!! Almost double the time!!! Ridiculous!!!!"
Cons: "Hidden fees!! Poor customer service!!! Bad experience!!!"