Seats were comfortable and staff was very attentive as well as respectful of us when I was sleeping
There was condensation leaking from the ceiling of the cabin. A crew member said this was normal, would have been nice to know this ahead of time to reassure me that for a first-time overseas flier that this is normal.
British Airways overbooked this flight and made it unclear if I can board my flight. Overbooking is such a greedy behavior and airlines should refrain from engaging in this dubious policy. It is the second time this happens to me with BA.
Announcement was made that flight was delayed for at least two hours and that delay might be longer or might be cancelled. Desk staff specifically said they would not help rebook until the 2 hour delay had passed. I bought a ticket on Delta amd actually flew to London.
Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.
No one could help. Finnair wouldn’t issue a refund. British Airways were not helpful.
Good seat compared to other airlines
The USB connector in my seat didn’t work
Landed in foggy night. Crew fantastic. On time. Cabin clean
Not enough place on board. Very poor company
Plenty of space for a long flight, left and landed on time. Overall very pleased
Only complaint is that there was not dairy-free friendly food option for either meal. I figured this would happen so I brought my own food and was glad I did
business class is the same as eco...very poor...LH aslo have regional line, much much better.
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