|Avg. Flight Duration||2h 57m|
|Flights Arrive in||Hong Kong Intl|
|Flights Depart from||Bangkok Suvarnabhumi & other airports|
|Airlines||HK Express, Thai AirAsia, Scoot, Royal Jordanian, Emirates, Hong Kong Airlines, Ethiopian Air, Cathay Pacific, AirAsia, Philippine Airlines|
Pros: It was a short flight.
Cons: Tried to save by booking a different carrier. When it can time to check in... I was charged for my seat, charged for a carry-on weighing more than 7kg and forced to check, chose not to pay for a meal, pay for a drink... so many hidden fees. Ended up not saving at all. No savings, no miles, no perks. Will always use an aliance (UA, Asiana, etc) or SkyTeam (Delta, Korean Air) from now on. I at least get my money’s worth.
Cons: Could not contact service team even Hong Kong office. They just sent email to let us know the delay, but nothing at all
Cons: Seats were very very uncomfortable
Pros: In both directions, the flight left within one minute of schedule and arrived within one minute of schedule. I expect a flight to operate within 15 minutes on either side of scheduled departure, and this roundtrip nailed it.
Cons: I don't like the fact that Kayak does not have a "N/A" column, as I don't expect food or entertainment on a short-haul LCC flight. The flight time is just over an hour, so what am I supposed to say about entertainment? And why is there no row for "On time performance?" When I travel on an LCC, this is my only expectation (in addition to safety, of course). My only complaint about the HK Express flight was that I had to work hard to get the attention of the flight attendant to buy a bag of M&Ms
Cons: I did not like that there was no food or snacks given for the flight. Also did not like I had to pay for a drink of water.
Cons: 25 min delay departure.
Cons: I got my second section e-ticket, but Thai ground staff didn’t allow me to transfer, so I have to exchange money and pay the visa fee, and then arrival Thailand, and hard to find a place to departure, also, the flight got delayed....
Pros: They were nice to let me on when I was hurrying through security
Cons: Small seats
Pros: Plane was 1h late to take off but on time at landing
Cons: No power plug, no English magazine, no phone allowed (even in flight mode) for a 4 hours flight. So “entertainment” deserves 2 star only. As a couple travelling together, we were not seated together, which is very annoying (that was the case for other passengers too) even though a lot of single seats were empty in the plane (crew refused to let us swap places). That’s a 2 star for the crew. Food and beverage is pay only, and was real bad, that is the 1 star for food.
Pros: The crew was very friendly
Cons: The boarding process was kind of a mess and slightly stressful. The seats are tiny. Very uncomfortable for this 5’10” girl. Should give free drinks and snacks rather than charging for everything.
Cons: They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason
Pros: The cost was cheap
Cons: There wasn't much room for someone who is 6'4''
Pros: comfortable seat
Cons: No TV on plane
Pros: Nothing to like
Cons: How can the the airline serve such terrible food that smells of processed plastic!!! It is served burning hot and unedivle.
Cons: The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine.
Pros: All was good
Cons: The Bus at Arrival to Dammam Airport
Pros: I arrived safely to Detroit
Cons: There were so many women wanting to change their seat because they cannot sit next to a man . . . . There was a woman crying because she wanted to sit next to me and the flight attendant told her no and that she needs to go back to her assigned seat. If seats are available after boarding they will move her to another seat is what the flight attendant said. Alot of male passengers volunteered to move to accommodate the women that cannot sit next to a man. As a suggestion maybe while booking a ticket a passenger can select the option of sitting next to women or men only. My screen stopped working about an hour into the 12 hour flight. More options for food would be another suggestion.
Cons: Everything. Will not use Royal Jordanian again.
Cons: Almost everything
Cons: The flight attendants are unfriendly. Food is the worst ever comparing with all airlines
Pros: Service & caring were superb
Cons: The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future.
Pros: From start to finish it was "like the old days"... Smiles, polite, genuine, and friendly.
Cons: the hassles of not being able to web checkin because tickets were purchased from a 3rd party
Pros: Plenty of leg room and the crew were very helpful and attentive.
Cons: None which I can recommend.
Pros: Good like always
Cons: All perfect
Cons: They delayed the flight over entertainment system and that caused me to miss my connection
Pros: I was pleasantly surprised by the cleanliness of the airplane, friendliness of the staff who took great care of the passengers and were focused and concerned for our care. One of the better flights I have had recently! We will fly Hong Kong Airlines again!
Cons: I would be happier if they flew Boeing Airplanes!!!
Pros: Absolutely nothing. This is one of if not the worst airlines worldwide.
Cons: This airline would not even let me check in and board my flight. I had a delay on another airline getting to my flight, but was still at the check in counter 45 minutes before my scheduled departure. And was told i was not allowed to take the flight. So ridiculous. Worst customer service imaginable.
Pros: Very attentive staff both on the ground and in the air.
Cons: Economy passengers had to wait until the last ,SLOW Business class pessenger disembark before we were allowed to disembark. The slow pessenger held up a lot of others. Suggest you allow Economy passengers to go when the majority of Business Class pessenger so have left or else use separate doors for each class of pessenger.
Pros: Crew was polite and helpful.
Cons: Why is there check in on line if it doesn’t work? I chose seat 38 and I was given 61 and I always feel sick when I flew at the back. Horrible!!! I even showed my confirmation on my phone and I was said the 38 wasn’t available anymore.
Pros: I never picked a middle seat. Why did they do that to me? When I bought the flight ticket, I chose all aisle seats. Besides, the cushion on that middle seat was too old and thin.
Cons: Just give me the aisle seats as I requested when I bought the flight ticket.
Pros: The short flight and pleased to get food.
Cons: A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped
Pros: The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover.
Cons: Transportation from the aircraft to terminals.
Pros: The crew were quite homely.
Cons: The orderliness during boarding needs more work
Pros: Yes.seat was just ok but not quiet comfortable
Cons: I think Ethiopian is reasonably good.I travelled to Seattle via delhi .from delhi to sea I travelled by Ana the reason was the fare of Ethiopian (Enugu to Seattle,round trip)was much higher and also you spend 37 hours before u reach your destination,it is too long.why can't u fly to usa direct ,then
Pros: I liked they’re fury free in flight shopping, very nice affordable pieces of jewelry and perfumes
Cons: They weighed my carryon! I haven’t seen any other airline do that before. I flew with them 3 times this year, 13 hour each flight and the entertainment was not the best. They didn’t have enough current movies or tv shows. The food was bland. Coffee cups were plastic and it burnt my finger.
Pros: Stewardesses were cordial
Cons: would it be possible to get some Christian-friendly movies? Seats were cramped.
Pros: Whole experience was very good
Pros: Enough space for legs, great VOD, good food, excellent service.
Pros: Food, games attendants were helpful
Pros: Hard to make such a long trip comfy in economy
Cons: Very attentive crew. I didnt go hungry or thirsty. Real friendly.
Cons: No free entertainment and did not eat on flight
Pros: Inexpensive flight, attentive crew
Pros: Airport crew was friendly and provided umbrellas to everyone as they boarded plane. Managed brief rain-related departure delay well. Nice in flight travel magazine.
Cons: Bag fees were high. I misunderstood when booking as website said on bag (meaning "cabin bag"/"carry on"), so not only did I have to pay the standard luggage cost for my one check in bag but also a same-day late fee, making it twice as expensive.
Cons: I didn’t have any food so am unable to comment on this
Cons: The short space between seats. Hard to get comfortable without room for knees. Have to pay extra for an aisle even if some are empty. Crew doesn't care.
Pros: The check-in crew was very efficient and helpfull
Cons: Boarding was very delayed (1215am became 745am) with no announcement as to why until hours after flight should have departed. Food/refreshments was distributed but not allocated evenly. My elderly mother (the passenger) who was travelling on her own was only able to get a beverage
Pros: Yes PAL FA are always excellent and the Pilot Captain n Co Pilot really made us all safe.
Pros: No delays. Reached destination an hour early. Food was very good.
Cons: My main issue is with the payment confusion between vayama and philippine airlines (unknown outstanding balance came out after managing my booking) which caused major hassle because both parties couldn't help me even after several calls/emails. Actually, another vayama-Philippine airlines passenger reached out to me after she experienced the same situation. Baggage allowance very strict. Would prefer more asian entertainment content.
Cons: It’s frustrating that there is ONLY the ability to pay for food/drinks on board and ONLY in cash. It’d be nice if there were at least some free drinks. During my flight to Bangkok I was so sick and needed some soda to settle my stomach. My husband and I didn’t have enough cash and were told cards were not accepted. They refused to give us anything which I thought was cold hearted as I was vomiting and very uncomfortable. Also, the policy to shut down all electronics for take off and landing is so silly. I’m an anxious flyer and I was not told on some air Asia flights to shut it off. Couldn’t understand why the same airline would force me to shut it off on my flight out of Bangkok.
Pros: Airasia crew were very helpful.
Pros: I don't remember ordering food, but I got some and it was okay. Knowing AirAsia, I'd better check my card statement.
Cons: Why give out three or four zones for boarding but only use zone 1, then anything goes afterwards?
Cons: It just does not make any sense to me that I would need to leave the airport, collect my piece of luggage, to then go back on the boarding pass/baggage kiosk, to then get on a larger line to drop off my luggage to then go to another desk where I needed to take a number to pay for my suitcase. I’ve traveled all over the world and have never experienced anything like this before.
Pros: Plus: That I burned lots of calories when dealing with their chaos and long lines.
Cons: Minus: On my flight from Bangkok to Siem Reap today, the seat in front of mine was broken and the seat back would not stay upright. The man in it asked for a new seat, and the FA first told him that it was okay, despite his head being in my lap. Both of us said that was dangerous, and only after arguing with three FAs was he finally able to change seats!
Pros: The departure time was delayed but the crew made every effort to arrive on time. Kudos to the pilots. The cabin crew was excellent.
Cons: I get that it’s a budget flight, so no frills. I wasn’t expecting bottled water but at least offer some water in a cup. The water bottles being sold was expensive and too small. They encourage us to stay hydrated but not everybody can keep shelling out money for water, and strictly no outside food or drinks. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule.
Pros: QUIET ZONE
Cons: FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS
Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.
Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.
Pros: Easy and cheap
Cons: We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider
Pros: The airport had an emergency shut down and we didn’t get notification about it. When we showed up in airport, the only accommodation was 250 Thai bhat Burger King vouchers that it’s not even enough to buy a drink after getting a burger.
Pros: Not much
Cons: Crew, plane, food wasn’t complementary and if you want to buy it you will be very disappointed.
Pros: On time
Cons: Seats were very very uncomfortable
Cons: Made me do a ticket change because I used the first initial and not the full name for my middle name. Been flying 30 years and this is the first time I have had a problem. Won't take these bargain airlines again. It was my first time taking one. Same with my 6 year old's ticket as well.
Cons: I had lost my luggage from Singapore to Maldives’s airport
Pros: Good price. Was on time, seats were comfortable, helpful staff
Cons: No use of headphones 30 minutes before take off and arrival
Pros: Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though.
Cons: You can choose your seat but when you pay you can choose a seat and I don’t like this
Cons: Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination.
Pros: Price was good.
Cons: Never boarded the plane! I was not notified that luggage check-in closed 1 prior to departure; who knew it would take luggage more than an hour to reach the plane... I checked-in already and was only a couple minutes past the cut-off; they wouldn’t check my luggage in. Instead of offering some solutions or let me pay extra for checking at the gate, I was told my flight was closed, I would have to re-book at full price. I was there before the posted boarding time with time to spare. To top it off, I received a phone call from them asking if I was on board the plane.. online chat with customer service, not helpful either, thenperson I was chatting with just ended the chat after telling me 1 minute past they went check in.
Cons: Seats were very very uncomfortable
Pros: It was cheap
Cons: Everything about it was not good and I will never fly them again
Pros: I love when they have great deals on airfare. The late night flight works well for me.
Cons: Wish the air cooler was stronger and that water was served during the trip.
Pros: Flight was on time and the handling of the plane by the pilots was good
Cons: While the plane was a Dreamliner, the quality of the seats, and the space in the seats didn't fit the the usual Dreamliner quality. The toilet facilities were terrible ... urine on the floors that made them sticky and horrifically stinky. Only two food service events during the 13 hours ... the first was OK, but the second was really sub par (a sandwich and a granola bar only)/.The available entertainment choices of movies were really lacking compared to other airlines. My first seat assignment had to be changed, because the man set to be sitting next to me began murmuring and cursing when he found out that I was to be next to him. My second seat assignment had me sitting in front of a man, who angrily refused to let me recline my seat at all, because it would crowd his leg space. Therefore I had to sit perfectly straight for all 13 hours of the flight. There were no other aisle seats for me to switch to. Most airlines offer eye shades and earplugs for the long haul flights. Not this one. Both were needed on this rather noise, chaotic flight. I guess you get what you pay for ... the cheap fare is not worth it. I don't intend to fly this airline again.
Cons: The entertain monitor did not work. It was rebooted twice with no luck
Cons: Bag did t arrive no one to talk to horrible service no home delivery I have to keep going back to airport and talk to stupid young guys who talk too much and do nothing
Pros: The flight was one time for departure and arrival
Cons: As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment
Pros: We arrived
Cons: Started with booking, a package includes seats but the seats included we're all full,of i.e. need to pay more again.but100 Dollar for credit card booking? They are crazy! Check-infamily with just computers is terrible, didn't worked properly. Included food in package but can't choose, both legs the same food. Baggage damaged. Long walk in DMK to transfer, inefficient. Overall just a shitty experience!
Pros: The service and overall flight experience with Thai AirAsia was superb.
Cons: There was absolutely nothing that I disliked about the flight - really great overall!
Pros: Clean plane, air conditioning.
Cons: Bag fees; no free food, snacks or even water.
Cons: Air Asia is a no frills Airline. That’s why it’s Cheap.
Pros: All ok
Cons: Sray bathrooms often.
Pros: Overall flight was good.
Cons: Flight attendants were helpful but didn’t smile much as I see with other airlines.
Pros: The entertainment because it had almost everything.
Cons: Flying for the first time.I think everything was excellent.
Pros: Great crew, especially Emma from the US and Amanda from Canada.
Pros: The flight was excellent, good service and excellent staff
Pros: The staff was much better this time.
Cons: Really need to work on the food. The entertainment can't be on the iPad, there's not much space already.
Pros: Great friendly service, decent snack,
Cons: No entertainment
Pros: Crew worked really hard, entertainment was nice; No WiFi
Cons: Airplane food! Simple is always better, not sure about meal selections; no WiFi
Pros: Big jet
Cons: Delayed flight by one hour for the second time this month. No tv on board. Not enought room for legs
Pros: The food was good, ground crew in both Hong Kong and Vancouver airports are really nice and helpful
Cons: The crew in the airplane needs to be more accommodating
Hong Kong Intl (HKG) Hong Kong
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.